Hillier Funeral Service Head Office

5 John Cullis 16th Jul 2020

Couldn’t do enough for you. (Used them 4 times in the past few years). 

4 Julie Crumbie 17th Apr 2020

I felt that I would have liked a more personal approach at the service. When we arrived and the car turned up it would have been nice to have a face we knew that we could talk to and advise us. Such a difficult thing to go through a friendly face would make a difference. On the whole though the admin side was easy. Tamara was lovely and everything went smoothly. Thank you

5 Louise Ashmore 15th Apr 2020

Thank you for helping me arrange my mums funeral in such difficult times. You were all so thoughtful and caring.

5 julie Titcombe 8th Apr 2020

My relatives have always used Hilliers for funerals, knowing their reputation is commendable. . The arrangements for my father's funeral on 3 April 2020 was certainly a challenge, due to the UK being in lockdown because of Covid 19 pandemic. Many things were restricted by Government guidelines, e.g. numbers of people allowed to attend the service. However, Hilliers suggested a webcast for those at home, not able to attend, to watch live . This was a great success and comforted the family knowing others were participating. The care, attention, expertise and professionalism was 100% . Particular thanks go to Mike Rooke who "looked after Dad" whilst in Hilliers care, and also Sue Boyce for her help with organising the webcast, order of service, obituary and acknowledgements. Excellent service and compassion.

5 Alison Babington 6th Apr 2020

Exceptional service from all at Hillier in these difficult times. Communications were excellent keeping us up to date on attendance regulations which were a huge concern for us. The service was beautiful - many thanks to Dr John Railton for holding us together in the circumstances. Everything was very well presented - the service sheet, the lovely flowers and the immaculate car and funeral bearers. Thank you so much. 

5 Carole Green 31st Mar 2020

Mark and his team are always so professional and they have been equally supportive during these difficult times.

5 Luke Shaw 29th Mar 2020

Funerals are always hard to deal with, especially when the person who passed was very close to you. I couldn't have asked for a better service from Hillier Funeral Service. They made the whole experience much easier to deal with, their warm friendly approach in a time which is very emotional, helped us to send off our loved one. I highly recommend using them.

5 Barbara Woodford-Horgan 29th Mar 2020

Friendly helpful people during very difficult circumstances 

5 Jim Dixon 15th Mar 2020

They were very caring and compassionate from first contact through to the funeral.

Their associate dealt with me courteously and helped with our requirements. Despite being remote - 70 miles away - they kept me fully informed by phone and email.

On the day of the funeral, their team were respectful and told us when and where to go after the church service.

Hilliers were a good company to deal with and made the grieving process easier with one major task being taken care of professionally. 

5 Neil Thorn 14th Mar 2020

John and Mike were so calm and understanding. Once I had spoken to John there was very little left for me to do. He did it all and kept me informed by email. Everyone who attended the funeral thought it was a lovely service. Especially the photo tribute. 

A big thank you to you all. 

5 Mary Joyner 10th Mar 2020

We found Hilliers to be sensitive,thoughtful and compassionate. Nothing was too much trouble. We found their staff excellent on the day. Every attention to detail was excellent.I would thoroughly recommend Hilliers to anyone who asks.

5 Lesley Stratford 7th Mar 2020

It was my first experience with arranging a funeral on my own so the thought of it was daunting. 
I had a meeting with Neil and straight away he put me at ease. He was sympathetic to me from the start with helping me choose everything for the service. 
There wasn’t any sales pitch either, as he explained that the funeral could suit my budget. He stated from the offset that he wasn’t going to try and sell me something, and he didn’t.
The rest of the staff was kind and helpful too. I realise that with their profession that they should be, but they seemed to go the extra mile.
I also got on very well with the the Celebrant Emily. She did an excellent job with portraying my late Fathers life.
I would recommend Hillier Funeral Service to anybody as they they were empathetic and professional.
Lesley 

5 Paul Buckingham 6th Mar 2020

Thanks you for your help we found you very helpful 

5 Arline Gibney 1st Mar 2020

Hilliers were very supportive throughout, which made it as easy as possible for the family. A special mention for Tracey who was excellent and helped support us through the whole process and for Chris for his patience and guidance during the day.

5 Valerie Tullett 26th Feb 2020

Very efficient, empathetic staff providing a first class service. We have been unfortunate to have the need to use them twice within a year.  Highly recommended.

5 Carol BROWN 24th Feb 2020

Excellent care and attention from Sue in the arrangements beforehand , and then all the team on the day, much appreciated.


Very many thanks

 Carol, Mandy, Sara and family. 

5 Andrea Glass 17th Feb 2020

Ian and the team made sure everything ran smoothly and was as stress free as possible. Excellent service all round under difficult circumstances.

5 Diane Giles 10th Feb 2020

Once again, you got through one of the most difficult times. Becky was fantastic, she guided me through all the details with no pressure to make a quick decision. In my own time was good enough. Everybody I dealt with from the beginning when they came to take mum away, right through until after the funeral each and every single one of the staff were so kind and caring. 
Huge thanks !

5 Diane White 7th Feb 2020

I cannot begin to say what an amazing help they have been through such a difficult time. So proffessional, but friendly and caring too.

5 Deborah Pearce 4th Feb 2020

Thank you so much to everyone for making the arrangements seamless during our difficult time. 

5 Debbie & Colin Robson 28th Jan 2020

Thankyou. Communication was excellent, John kept us updated throughout.

This is out of your control, but we did feel that the Service was a little rushed due to the previous overrunning. This lead to the Eulogy being shortened, missing out “significant “ memories.

We have used Hilliers previously and will always recommend.

Thankyou.

5 Pam Lodder 27th Jan 2020

All went very well. No hiccups or reason to complain, both on practical matters and admin. Communication was professional and efficient.

5 Rod Hill 26th Jan 2020

My sister and I have now used Hilliers to arrange funerals for both of our parents in 2009 and 2020. We could not be more satisfied with the quality of service we received on both occasions. They are so professional and ensure a smooth and efficient journey across the whole process during such a difficult time. Thank you for your support.

5 Michael Ifil 21st Jan 2020

Planning a funeral to meet last wishes of a lost  loved one can be very daunting; and at times family can become conflicted with their views. Sue and the staff at Hillier were excellent in their diplomacy and patience to help navigate us through to a beautiful and respectful send off for our Mum 

Hillier Funeral Service was not our first choice within the myriad of funeral directors available.  However, I’m so pleased I followed my heart (plus some consistent advice) in choosing them for that personalised touch. 

M Ifil 

5 Yvonne Thomas 20th Jan 2020

Very helpful  and caring  made a very sad day a lot easier thank you