George Brooke Funeral Directors

5 Shelley Earley 29th Dec 2020

Amazing service provided at such a difficult time.

5 Amanda Cass 28th Dec 2020

Professionalism personified - Efficient, sensitive at a difficult time, organised and good listeners. Highly recommended.

5 Mark Steele 28th Dec 2020

Excellent service all round.. highly recommend .funeral directions

5 Diane Orchard 22nd Dec 2020

I am very grateful for all the help , kindness and personal touch from all the staff at Brooke's, they were all amazing at this very difficult time.
Dealing with arrangements was made alittle easier with their help , thank you all , x

5 Frank Dransfield 20th Dec 2020

The service provided was excellent and very personal.  Everyone was efficient and showed empathy at all our visits and communication was outstanding. If I were to ever recommend a funeral director I would have no hesitation in recommending George Brookes’s. 

5 Susan Cundall 20th Dec 2020

Everyone was kind and caring.

5 Susan Panter 19th Dec 2020

Everyone we were in contact with at George Brooke provided a service compassionate, understanding and professional our thanks to Helen in particular.
Highly recommended.
Susan and Bob

5 Linda Winn 19th Dec 2020

Excellent service, from making initial contact to the end. All the staff are lovely and professional. Nothing is too much trouble and everything is thought of. 100% service, I would highly recommend G. Brooke's. Thank you from the bottom of my heart, you all are great xx

5 John Greening 18th Dec 2020

Professionally and with compassion handled and conducted the funeral of our mother. Always on hand to provide support and guidance at such a difficult time. Would recommend this local family run business.

5 James Riding 17th Dec 2020

The whole team made my Mums funeral an extremely positive experience during a very difficult period for the nation and Tier 3 restrictions. We were guided through every step and given time and space to ensure we had everything in place for a befitting funeral for a life well lived. Due to restriction the service was made available online, this allowed a further 40 people to attend the service without a hitch. Nothing was missed, everything went to plan and the team kept us informed the whole way through. Thank you George Brooke for a special day.

5 Julie Grundell 15th Dec 2020

Really good compassion nothing to fault gave my mum the service she wanted thankyou to all. 

5 Susan Callow 14th Dec 2020

Having used George Brooke’s previously there was never a question that we would not use them again .
From the initial telephone call to there office there well timed machine clicked into place .
We were met by Helen for the initial consultation and yes there was a funeral plan in place but she methodically went through everything in finite detail questioning checking that we were we sure were we happy with the choices that we had made and should we decide otherwise later it  wasn’t a problem .
Obviously we are mid Covid 19 with restrictions in place but we were sat comfortably with a well made cup of tea but at a distance but it still felt intimate and close .
As the days moved on the ladies in there office made calls to check we were ok and happy with the choices we had made with care thoughtfulness and sincerity .
At no point did we ever feel rushed into decisions we weren’t sure about .
Judith looked after us on the day of the funeral her professionalism care and attention to detail is second to none, she gave a lot of care and thought  to us from the hearse and limousine arriving no one was rushed we were just ushered into the right place at the right time everything was communicated perfectly .
We had specific requests for some of our flowers after the funeral
 which were absolutely outstandingly beautiful and again the wheels just swung into motion when we were feeling at our most vulnerable .
One very well oiled caring thoughtful professional team no stone was left unturned and we were so thankful and grateful for there support .

5 Christopher Haywood 14th Dec 2020

We would like to thank you for the professional and exceptional caring service you gave for my late wife Sarah Jane Haywood, we appreciated the attention to detail, Helen you were wonderful, everything exceeded our expectations at this sad time.
Thank you so much
Chris, Leon and Katie

5 Tony Diskin 13th Dec 2020

We are very grateful for the excellent and professional care that we recieved. All of the staff were wonderful and dealt with all of our requests sensitively. We feel that our mother had a lovely funeral considering the Covid restrictions.
Thank you all especially Helen who we feel went the extra mile. I have been to many funerals organised by Brooke's and have never been disappointed with the care and compassion demonstrated to each family.
Father Hird also gave our mother a wonderful funeral. We are very grateful that he allowed the funeral to take place in church, as mum isn't a Catholic. He spoke so wonderfully about her, and the anecdotes were both funny and sad at the same time.
Thanks again to all concerned. We will definitely recommend Brooke's to anyone requiring their services.

5 Mary Simpson 13th Dec 2020

Highly satisfied with their service. prompt efficient, understanding and kept us fully informed. very helpful with tasks about which we were unfamiliar, eg. registration, web cast etc.

5 Tommy & Sandy Commons 13th Dec 2020

Excellent customer focused and friendly service,every request was dealt with at a most difficult time and cannot recommend highly enough.
To all the staff at George Brooke we all thank you.
The Commons family

5 Betty Millington 11th Dec 2020

As a family, if we could give ten stars we would, the standard of service we received was second to none, George Brooke‘a has conducted several services for our family over the generations, always with dignity and respect.
Many thanks to all the team.

5 Jill Render 7th Dec 2020

Efficient but sincere at the same time. Helen helped us alot and nothing was too much trouble. Found Helen very approachable and easy to talk to during a difficult time. Thanks to the rest of the team for efficient funeral arrangements.

5 Margaret Holdgate 6th Dec 2020

Thankyou all so much especially Judith for giving mum the best send off under the circumstances that were in 

5 Gemma Fowler 5th Dec 2020

I felt included and was consulted with every step of the way.  I never felt rushed or pressured in the important decisions I was making. I know a lot must go on behind the scenes and I thank everyone who was involved in caring for mum whilst she was with Brooke’s, but special recognition and praise to Helen, Judith, Claire and Kirsty for their professionalism, kindness and compassion. You are so good at what you do and you all made a very difficult time bearable.  I genuinely feel my mum could not have had a more wonderful “goodbye”. Thank you. 

5 Valerie Mitchell 4th Dec 2020

Judith, Helen and all the team were very personable, showing care and understanding. They provided us with excellent service, communication and advice throughout, listening to and acting on all our requests. The family are all really grateful for their support during this difficult time and would definitely recommend them to other families.

5 Diane Major 30th Nov 2020

Thank you to Helen to give my husband Andrew Major the best send off ever, and to you all at George Brooke's for the fantastic way that everything was sorted out , it made it all so very special in the circumstances. Thank you so much to you all.

5 Anne Cross 29th Nov 2020

Helen, Judith and all the staff at George Brooke's Ltd have been very caring and gave excellent service and advice when we were arranging my husband Keith's funeral. Nothing has been too much trouble for them and Claire and Kirsty on the reception desk always put us at ease when we went into the reception.

5 Joanne Gilbert 28th Nov 2020

I cannot thank everybody at George Brooke’s enough especially Judi. Your support and compassion will never be forgotten. Thank you again x 

5 Michelle Allan 27th Nov 2020

From the very beginning they were professional, understanding, communicated well, and really listened to our requests. Our family member had a lovely service of remembrance and everything went smoothly & efficiently in the background, allowing us to say goodbye properly