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The Co-operative Funeralcare Hall Green

12 reviews

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  1. The Co-operative Funeralcare Hall Green, funeral director in Birmingham

Latest Verified Reviews

Brenda Maguire 1st May 2018

Staff very friendly and supportive, excellent service and product provided.

Sandra Shuck 30th Apr 2018

Rebekah was so so helpful with me & my family, nothing was to much trouble. The whole experience from you went very well. Thank you all for your kind support & service. The Shuck family.

David Anthony Cox 25th Apr 2018

A shocking and appalling service from Central England Co-op. Not only did they fail to embalm my father due to an alleged admin error, it took them 10 days to realise this and they then failed to inform me for a further 6 days. I have since established that the Hall Green office lied to me about the dates their Stirchley 'body factory' notified them. Clearly they're a business and not a caring undertaker. Steer clear of Co-op and stick to a family run undertaker. Great sales pitch but a shocking delivery. Very poor attention to detail, they even emailed me to say my father's remains were ready for collection but got his name wrong. I am left with a devastating image of my father's body, which has totally ruined my memory of him.

Reviews

Location

180 Robin Hood Lane
Hall Green
Birmingham
B28 0LG

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About Us

As The Co-operative Funeralcare Hall Green is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

As the region’s leading funeral director, Central England Co-operative Funeral Service has been providing a caring and sympathetic service to Birmingham families for over 100 years.

Based on Robin Hood Lane our Funeralcare Hall Green funeral home has dedicated rooms of remembrance and is ideally located to serve the families of Hall Green.

Our colleagues live locally and know about the culture and customs of the communities they serve, and they have excellent relationships with local clergy and officiates of all faiths, doctors, solicitors, local authorities and bereavement groups – people we can call on to help you through your time of loss.

When someone dies it can be difficult to know who to turn to for advice, especially when you have never had to organise a funeral before. When people are grieving it is the aim of our funeral directors and administrators to relieve as much of the pressure as possible. There are many aspects of funeral arrangements – sometimes requiring difficult choices – and our dedicated colleagues hope to make the process easier by offering expert advice in a caring, respectful manner.

We are members of the National Association of Funeral Directors, following their strict code of practice, and our funeral bond scheme is monitored by the Funeral Planning Authority.
When you choose Central England Co-operative Funeral Services you can be assured that every aspect of the funeral arrangements will be carried out with the utmost dignity and in accordance with your wishes.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

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Verified Reviews

Verified Reviews

  • 5 Brenda Maguire 1st May 2018

    Staff very friendly and supportive, excellent service and product provided.

  • 5 Sandra Shuck 30th Apr 2018

    Rebekah was so so helpful with me & my family, nothing was to much trouble. The whole experience from you went very well. Thank you all for your kind support & service. The Shuck family.

  • 1 David Anthony Cox 25th Apr 2018

    A shocking and appalling service from Central England Co-op. Not only did they fail to embalm my father due to an alleged admin error, it took them 10 days to realise this and they then failed to inform me for a further 6 days. I have since established that the Hall Green office lied to me about the dates their Stirchley 'body factory' notified them. Clearly they're a business and not a caring undertaker. Steer clear of Co-op and stick to a family run undertaker. Great sales pitch but a shocking delivery. Very poor attention to detail, they even emailed me to say my father's remains were ready for collection but got his name wrong. I am left with a devastating image of my father's body, which has totally ruined my memory of him.

    Jennie Martin replied
    Hello David. We fully understand the loss of a loved one is an extremely sensitive time for the families we are privileged to serve. We strive to provide the best service possible at all times and I'm sorry to hear that, on this occasion, our service fell short of our usually high standards. My colleagues have been in contact with you regarding the points you have raised. We are currently dealing with your complaint and working to provide a suitable resolution at the earliest opportunity. Best wishes, Jennie at Central England Co-operative

  • 5 Mark Felli 20th Mar 2018

    fantastic and sympathetic staff

  • 4 Steve Beetison 17th Mar 2018

    A bit rushed at the end of the service otherwise ok.

  • 5 Judy May 17th Mar 2018

    Everyone we dealt with at the Hall Green office were very helpful in dealing with this difficult time.

  • 5 Adrian Thompson 17th Mar 2018

    Fantastic service and great staff,many thanks.

  • 5 Barbara Alan 17th Mar 2018

    We could not have asked for any kinder and more thoughtful care for my husbands funeral. The attention to our wishes and loving way we where treated made the sad situation easier to bear. Nothing was too much trouble, even the heavy snow was no problem and his service was perfect. We thank you all and will not forget your kindness.

  • 5 Joanne Brelsforth 16th Mar 2018

    THE WHOLE FUNERAL PROCEDURE WAS MADE AS BEARABLE AS POSSIBLE BY THE CARING CONSIDERATE AND HELPFUL STAFF, AND THE SERVICE WAS SECOND TO NONE . THANK YOU

  • 5 Alfred Simcox 16th Mar 2018

    Everything went smoothly and very well

  • 5 Victoria Lesley James 14th Feb 2018

    I would like to thank everyone who was involved with my mom's funeral. They were professional and extremely caring.

    Jennie Martin replied
    Thank you very much for your kind words. Best wishes, Jennie at Central England Co-operative

  • 5 Anthony McDonough 24th Aug 2017

    First class service - l I found it very easy to deal with my contacts throughout and I was content in knowing the arrangements we had asked for had been followed fully. The day of the service itself went very smoothly. And I was grateful for the support we received from the Co-op. 

Address
180 Robin Hood Lane
Hall Green
Birmingham
B28 0LG

Open map

Latest Verified Reviews

Brenda Maguire 1st May 2018

Staff very friendly and supportive, excellent service and product provided.

Sandra Shuck 30th Apr 2018

Rebekah was so so helpful with me & my family, nothing was to much trouble. The whole experience from you went very well. Thank you all for your kind support & service. The Shuck family.

David Anthony Cox 25th Apr 2018

A shocking and appalling service from Central England Co-op. Not only did they fail to embalm my father due to an alleged admin error, it took them 10 days to realise this and they then failed to inform me for a further 6 days. I have since established that the Hall Green office lied to me about the dates their Stirchley 'body factory' notified them. Clearly they're a business and not a caring undertaker. Steer clear of Co-op and stick to a family run undertaker. Great sales pitch but a shocking delivery. Very poor attention to detail, they even emailed me to say my father's remains were ready for collection but got his name wrong. I am left with a devastating image of my father's body, which has totally ruined my memory of him.

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