Co-op Funeralcare, Wallsend

5 Paul Morgan 29th Aug 2023

Becca made things very easy for us and kept us up to date with the progress.  The team were also very helpful when we had any queries.

5 Bill Summers 20th Aug 2023

Becca & the staff were all wonderful, they helped ease the pain of the heartbreak we are going through.

Thank you all

5 Ronald Brown 14th Aug 2023

Excellent customer care.

5 Denise Geraghty 13th Aug 2023

At an extremely sad, and stressful time Becca, our funeral director showed great professionalism,compassion and respect. She is truly an asset to the Company. She made the whole process bearable. Her after service care was also second to none. As a result of my recent experience I would have no hesitation in highly recommending Co-op Funeralcare.

5 Sharon McGonagle 24th Jul 2023

An absolute amazing team! Made us feel at ease and done him proud! Everything was done respectfully and they went above and beyond! 

5 Jastine Gibson 12th Jul 2023

You were amazing nothing was to much and worked with difficult family circumstances like you understood what we were going through, there is one thing certain in life we are all going to die an having understanding people dealing sharing your grief and gently helping you on the way is just a wonderful thing we could not do with out you people an you are simply the best many many thanks xxxx

5 David Hyslop 10th Jul 2023

Outstanding service throughout. The people at the Co-op, fronted by Becca and Karen, made everything so much easier for us. Their help was invaluable, I can't thank them enough

5 Wendy Hutton 10th Jul 2023

Everything went to plan, No complaints.

5 John Stoner 5th Jul 2023

Thank you for being so kind and helpful at such a sad time.

5 Ali Lennox 27th Feb 2023

I couldn’t have asked for better service. From first contact with Richard to the day of the funeral, and beyond, everything was covered & sorted with great attention to detail, tailored perfectly to our personal requirements. My husband had died very unexpectedly & the service I got from the Coop helped to give me one less thing to worry about. Thanks to everyone involved.

5 Tom Eyre 27th Feb 2023

The whole process was delivered in a professional and caring way which made it easy to deal with the grief. Such a personal touch from beginning to end makes such a difference. All involved could not have made the day and experience any easier than it was what a team!

5 Lorna Atkinson 27th Feb 2023

When it's service you don't encounter regularly you really don't know what to expect...what I do know is at a time when I could barely think straight, the service provided by wallsend coop Funeralcare was perfect ..it was informative without being 'too much' it was advisory without being pushy ,it was a supportive but let me be in control .. it was caring and understanding ...it was everything I needed and more every step of the way ...for me.. the family and my late mum .... Thank you all so so much ...

5 Ian Dunbar 27th Feb 2023

The staff were courteous and helpful throughout the direct cremation process

5 Aileen Shinn 27th Feb 2023

Our family were treat with care and respect throughout by funeral director Phil and staff in the office particularly Karen. At the most difficult time of our lives this was appreciated. We were kept well informed at all times.

5 Alan Stephenson 20th Feb 2023

The Co-op Funeral Service did a first-class job of arranging my Mum's Recent cremation. Living 150 miles away from my maternal home and without a local base the Co-op did a splendid job of managing local arrangements. Cannot speak more highly of Rebecca Hebron.

5 Kay Thompson 24th Jan 2023

An empathetic efficient, respectful and friendly service taking the worry away of many of the arrangements 

5 William Herd 17th Jan 2023

I would just like to say that everything was first class, from the moment Richard first contacted me and throughout everything. It was a massive relief to have the support of the whole team, I don't know all their names but Richard, Irene, Linda, Karen, Kate and anybody else there deserves a massive thank you and I would certainly recommend their services for anybody else who has to go through the emotional experience, it was lovely to have all their support.
Finally Richard arranged for a lovely lady called Ann Thelwell to act as Celebant and she too was a complete treasure who helped compile and read my Mum's Eulogy most beautifully on the day.
All our love Bill, Julie and Elizabeth x

5 Christine Beak 16th Jan 2023

Excellent in every way cannot fault the way they cared for my husband and family thankyou

4 Phil Aitken 9th Jan 2023

Funeral director was very helpful and nothing was a problem but on the day they turned up a little late so arrived at crematorium 5 minutes late. Funeral went well but could have been problems if the traffic was slow. 

5 Paul Johnson 3rd Jan 2023

Excellent service all round, thank you.

5 Kenneth Davies 3rd Jan 2023

Becka and the girls at Wallsend  were amazing. Supportive and very professional from start to finish. The day went extremely well and the family are very grateful.
Thank you 

5 Jacquie Malarkey 3rd Jan 2023

The service and support we received from everyone at CO OP Funeral Care was magnificent. They made the most difficult time in our lives feel like at least we had one less thing to worry about as our daughter would be looked after with such care. They recommended a brilliant Celebrant in Carly and Special thanks to Becca and Kate for everything.
Would highly recommend

5 Paticia Brown 20th Dec 2022

Becka was absolutely fabulous to us as a family.
She supported us from the beginning to the end of the funeral and we could ring her if we had any problems and as soon as she could she would respond.
Karen at the Office was very helpful and the Drivers of the cars were very polite and helpful. Nothing was a bother to any off the Staff and we as a family are very grateful. Thank you so much for being there for us at such a very sad occasion. 

4 Lawrence Champney 19th Dec 2022

everyone was helpful,from walking in the door to collecting the ashes, the staff acted friendly yet respectful,of guiding me through the process of saying goodbye to my late wife.

5 Susan Mcintyre 19th Dec 2022

I can’t thank the team based in Wallsend, Tyne and Wear enough, the empathy, care and attention they gave to my late mother as well as my family was first class. They kept us up to date all the way through and ringing to see how I was at this sad time - thanks again