Chester Road Funeralcare, Sunderland

218 reviews

Latest Verified Reviews

Kevin Simpson 27th Apr 2021

Dealt with professionally sympathetically all staff excellent couldn't ask for more nothing too much always available if needed

Richard Humble 26th Apr 2021

Excellent service and kind and sympathetic, very helpful. 

Debra Potter 26th Apr 2021

Excellent service from everyone,david was a huge support cant thank him enough for everything he did for us all as a family mark was looked after brilliant .very happy knowing david and the girls took care of him .

Reviews

Location

Chatsworth House
221 Chester Road
Sunderland
Tyne and Wear
SR4 7RA

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About Us

As Chester Road Funeralcare, Sunderland is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Chester Road Funeralcare, Sunderland is an ethical, member-owned funeral director in Tyne & Wear. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Chester Road Funeralcare, Sunderland can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Sunderland funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Sunderland, Chester Road Funeralcare, Sunderland take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Chester Road Funeralcare, Sunderland in Tyne & Wear is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Chester Road Funeralcare, Sunderland today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

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Verified Reviews

Verified Reviews

  • 5 Kevin Simpson 27th Apr 2021

    Dealt with professionally sympathetically all staff excellent couldn't ask for more nothing too much always available if needed

  • 5 Richard Humble 26th Apr 2021

    Excellent service and kind and sympathetic, very helpful. 

  • 5 Debra Potter 26th Apr 2021

    Excellent service from everyone,david was a huge support cant thank him enough for everything he did for us all as a family mark was looked after brilliant .very happy knowing david and the girls took care of him .

  • 5 Michelle King 26th Apr 2021

    Absolutely excellent service and support could not of got through it without Alison linda Marie and David amazing people and amazing support ❤

  • 5 Linda McVay 21st Apr 2021

    At a time of sadness when you’re not at your best Alison guided me through from the first time we met until after the funeral. She was very professional, supportive, helpful and approachable. As were  Marie & Linda in the Chester Road branch & the staff at Washington. 
    A big thank you to all for giving my Mam the respect she deserved on her final journey. I came to you on a recommendation & have no hesitation in recommending you for others. Very well done. 

  • 5 Patricia Elliott 19th Apr 2021

    We could not fault the service we received from the Co-op, it was faultless. Alison & her team really looked after us, they kept in touch with us every step of the way. By doing this it made the whole experience easier. We cannot thank them all enough.

  • 5 Onelia Boardman 16th Apr 2021

    Alison helped organise my dad’s funeral, which also involved his body being repatriated back to his home town in Italy.
    I can only sing Alison’s praises. From our initial meeting, she handled the arrangements with a great deal of empathy, calmness and kindness. She carefully guided us through the various decisions that had to be made, and continually kept us updated at all times. She also responded to certain requests when she wasn’t meant to be working.
    Prior to the funeral, Alison very clearly outlined the day and what to expect. She took away the burden and worry for such a sad occasion, and we felt we were in ‘safe hands’ at all times.
    From start to finish, the funeral was handled by Alison and her team in a professional and efficient manner. It was a truly first class outstanding service!!  She delivered on all aspects of the funeral arrangements and exceeded our expectations. I will recommend Alison and the Co-op’s funeral service to anyone who requires such services. THANK YOU!!

  • 5 Marguerite Ross 16th Apr 2021

    The funeral arrangements for the late Mrs Agnes Anderson was carried out perfectly and with dignity. I felt supported every step of the way which made a sad day easier. Thank You.

  • 5 Margaret Oliver 30th Mar 2021

    Excellent service nothing too much trouble . Staff easy to talk to especially in these upsetting times . Since both parents passing having used co op both times myself and husband have decided to do funeral plan with this company 5 star plus . 

  • 5 Emma Robinson 23rd Mar 2021

    Fantastic service. Staff were extremely compassionate and kind. 
    Very professional on the day of the funeral. 
    Thank you co op 

  • 5 Angela Crooks 16th Mar 2021

    At a time when our hearts and heads were a mess Alison, at Coop funeral care was a calming, caring professional who guided us through a difficult time. Many thanks from all of Joe's family.

  • 5 Susan Naisbett 15th Mar 2021

    Very professional service would recommend this funeral company 

  • 5 Brian Sayers 9th Mar 2021

    Outstanding care and support throughout a very trying and emotional time

  • 5 James Green 8th Mar 2021

    A caring and professional service in times of sadness. Alison gave help and advice every step of the way and arranged everything that we asked for. Nothing was too much to ask. The girls in the office were pleasant and helpful, especially in these days of covid19.
    A big thank you from our family.

  • 5 Howard Roberts 8th Mar 2021

    The Co-operativebank funeral care was absolutely 100% supportive they could not have done anything better we have always used them thank you to all the staff involved at the Sunderland Chester road branch xxxxxxx

  • 5 Yvonne Rogers 2nd Mar 2021

    Professional and friendly staff who explained the procedure in full and what to expect. I was contacted on several occasions to ensure I understood what each step entailed and what to expect next.  This made the whole process including the actual funeral less stressful. Thank you to all the staff in the office and the staff who were involved on the day of the funeral.

  • 5 Denise Brown 2nd Mar 2021

    Excellent service from all staff David Simm Funeral Director, Chris May who took the service, all office staff, nothing was a bother to them in this sad time of loosing my mam. Thank a lot.

  • 5 Susan Stephenson 1st Mar 2021

    Made our very sad time go over smoothly ,very helpful supportive and approachable . Thank you so much x

  • 5 Anita Wright 24th Feb 2021

    All the staff were so helpful at such a difficult time ... they helped us organise everything with kindness and compassion. 

  • 5 Gordon Douglass 23rd Feb 2021

    The service was very well performed under trying circumstances of lockdown

  • 5 Valerie Spoor 22nd Feb 2021

    Excellent care and understanding in upsetting circumstances. 

  • 5 Aileen Mullan 22nd Feb 2021

    A considerate and compassionate team.

  • 5 Linda Collinson 16th Feb 2021

    Excellent service. Everything was perfect. Very professional.
    Thank you

  • 4 Yvonne Marsden 15th Feb 2021

    Both Alison and Clare were helpful and reassuring funeral directors. Linda at reception was an absolute delight.  I would rate them 5 stars. Unfortunately I was given incorrect information by Marie , regarding the decision to carry the coffin hence the 4 star rating.  

  • 5 Ian Braithwaite 15th Feb 2021

    Very supportive and understanding team. Particularly of note was David who couldn't do enough to help and support us.

Address
Chatsworth House
221 Chester Road
Sunderland
Tyne and Wear
SR4 7RA

Open map

Latest Verified Reviews

Kevin Simpson 27th Apr 2021

Dealt with professionally sympathetically all staff excellent couldn't ask for more nothing too much always available if needed

Richard Humble 26th Apr 2021

Excellent service and kind and sympathetic, very helpful. 

Debra Potter 26th Apr 2021

Excellent service from everyone,david was a huge support cant thank him enough for everything he did for us all as a family mark was looked after brilliant .very happy knowing david and the girls took care of him .

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