Co-op Funeralcare, South Shields

5 Suzanne Costella 21st Feb 2022

Both Craig the funeral director & the ladies who answered the phone and dealt with other queries, were amazing. They were friendly, supportive & couldn’t have been more helpful. We are very grateful they made the whole experience as easy as possible for us.

5 Deborah Smith 15th Feb 2022

They were fantastic as a team and also individual . The respect that was given to me and my sister was amazing . Thanks again for your kindness too

4 Terence John Thompson 15th Feb 2022

Excellent service, family appreciated arranging funeral quickly due to other arrangements and minor changes to transport.

5 Gary Peterson 14th Feb 2022

Craig Button was fantastic  from start to finish. He made the entire funeral a lot easier than we ever thought it would be. 

5 Raymond Barnett 14th Feb 2022

I made the arrangements online and was quickly contacted by my local undertaker. Service was excellent with plenty of contact and a caring approach. I would certainly use their services again.

5 Cheryl Ward 8th Feb 2022

The service that was provided was excellent and brought comfort to the whole family at a very upsetting time. Thank you so much.

5 Ian Coffer 8th Feb 2022

A friendly and efficient service.

5 Julie Rose 7th Feb 2022

We were very happy with the services of the Co-op. The staff from South Shields were really helpful and sympathetic, especially Craig and Lynn, and the service itself to celebrate Joan’s life was done very thoughtfully by Graeme Flaxan.
Thank you all so much.

5 Ann Bond 6th Feb 2022

Thank you so much - everyone was so thoughtful and helpful and every aspect was handled with care, thought and attention, with the greatest respect shown to Mam and our wishes. All the staff go the extra mile to support the family too.

3 Marie Robinson 1st Feb 2022

Unfortunately the coop gave the courier an incorrect telephone number. Consequently my mother's ashes were not returned as per the contract and arrived 3 weeks after the due date. This could have been avoided if the courier, not being able to reach the relative, had just made one quick phone call to the co-op to query the number. Not the service you expect when you pay £100 for transportation of the ashes.

4 Edmund Waugh 24th Jan 2022

very understanding of our requirements .

5 Joyce Luther 18th Jan 2022

At a time when you need all to go well. coop made no mistakes.
A special thanks to Craig who was professional and caring at the same time.
Well done to the whole team.

4 Doris Bradley 10th Jan 2022

I believe the service we received from the co-op was very efficient as well as compassionate. Everything went as planned, and a special thank you to Craig Button, for his kindness and consideration throughout.

5 Joan Rowland 30th Dec 2021

Service and consideration was excellent.

5 Lesley Fearon 29th Dec 2021

From the first call I made to my local Coop funeral care I was impressed with their service, professionalism and friendliness. Our funeral director, Nichola was amazing and she went above and beyond supporting our family. The service itself went without incident and the care afforded to my family was second to none. We cannot thank or praise you highly enough. 

5 Stephen Robson 29th Dec 2021

Sue was excellent through out the whole process and those that attended the funeral were also spot on.
I would recommend Coop Funeralcare to anyone. After all we've used them 4 times for all my family over the last 50 years

5 Josephine Schofield 22nd Dec 2021

I couldn’t fault the service that the South Shields branch of Co-Op Funeral Care gave to my husband and myself.

5 Kevin Lodge 20th Dec 2021

A very sad day but everything was done as requested and all of the staff were extremely helpful and respectful. Thank you.

5 Peter Sinclair Capeling 13th Dec 2021

Co-op Was excellent at arranging my wife’s funeral it went off very well and I was  very happy with everything that they did I couldn’t fault them at all many thanks to the co-op 

4 Russell Sanderson 6th Dec 2021

Quick, sensitive and easy to organise. Very professional team.

5 Maurice Martin Hepple 6th Dec 2021

Very considerate and understanding, tried to oblige all requests made.

5 Lesley Berry 6th Dec 2021

Allison Boddy from your Jarrow Branch, arranged the funeral lead the funeral and dressed and made Dorothy look elegant she painted her nails put her make up on and cut and styled her hair. I cannot thank Allison enough for her caring and proffesionalism at this awful time in our lives, she is an absolute credit to your company.
Dorothy was my mum in law and we also lost my mum in June of this year and it was Allison again who cared for us and my mum again with the same care and empathy. Allison made a very hard time in our lives a little easier thank you.

5 Lesley Emmerson 6th Dec 2021

Staff are amazing, kept me well informed and support from beginning to end. Thankyou xxx

5 Alison Clark 23rd Nov 2021

Such lovely people at such a sad time. Also so professional. Thank you