Co-op Funeralcare, South Shields

5 Norma Gertrude Pennock 15th Jun 2022

We have experienced a fantastic service from the Coop. They went above and beyond and delivered an excellent customer service. Their reception staff, funeral directors were brilliant. 

5 Joyce Baker 13th Jun 2022

I would highly recommend the coop they showed respect at all times, Craig was so thoughtful on day of my dads funeral his support was second to none everything they did for our family was courteous, respectful and the treatment my dad received at Chapel of rest was outstanding

5 Norman Adamson 1st Jun 2022

Our experience with Co-op funeral care has been excellent from start to finish. We have been treated with respect, sympathy and understanding. The funeral itself was very organised and dignified - we didn’t have to worry about anything. Our special thanks go to David Nye - he guided us throughout, was always ready to answer our questions with patience and respect. Special thanks must also go to Lynne - we must have driven her crazy with all the phone calls. She was forever patient, always sympathetic and respectful, and very helpful.
Thank you to everyone at Co-op funeral care, South Shields. 

5 Karen White 23rd May 2022

Totally professional, reassuring and friendly service throughout from collection of Mam from Haven Court to our care after the funeral. Thank you 

5 Colin Laidler 9th May 2022

Compassionate and caring throughout 

5 Sylvia Rennie 9th May 2022

Co-op Funeralcare planned the funeral with efficiency and empathy plus every consideration for the family’s wishes.   On the day,  the funeral was carried out in a very dignified and respectful manner.

5 Alan Waugh 3rd May 2022

A excellent service from start to finish... Nothing left to chance. Keep us informed, good advice, highly recommended.

5 Simon Errington 3rd May 2022

Dave and the team managed my mothers funeral in a companionate and professional manner. They guided me and my family through the process during the difficult time. 
Thank you for your care and compassion  

5 Anna Ahmed 25th Apr 2022

Excellent service and professionalism from all the staff . Thank you 

5 Celia Handy 20th Apr 2022

At such a sad & stressful time time for the family, the compassion shown by the whole team at Co-Op was greatly appreciated. They guided us through the process with expert knowledge and professionalism.

5 Leanne Small 5th Apr 2022

Yeah overall I think my mums funeral director was spot on he offered so much support very pleasant to speak to understanding made alot of time on phone offering emotional support and the other staff are amazing and very pleasant also and My mams funeral was perfect Craig done it exactly how I wanted very nice person excellent service and would recommend this service to everyone great company great staff and overall I'm happy the way my mams funeral went Craig done it exactly the way I wanted and for that I'm so grateful my mam had a beautiful send off the way I wanted her too , overall Craig is the nicest bloke and funeral director I've ever met and was a real pleasure working with him to plan mams funereal she got the best care there so 10 out of 10 for everything him and his team have done I'm very grateful 🙏

5 Sharon Chinneck 4th Apr 2022

The staff at Coop funeral care South Shields were amazing - so helpful / nothing was too much trouble for them.  

4 Margaret Rose Smith 4th Apr 2022

Totally professional second to none was over the moon with how the day went staff were absolutely sensational it made the family so very proud can't thank you enough 💝

5 Karen Bell 28th Mar 2022

Thank you so much for the wonderful funeral that you helped me do for my mother. I very much appreciate it and all your kindness.

1 Karen Goldfingle 28th Mar 2022

Absolutely disgusting customer service at a time when you least expect and when I told them I wasn’t happy the way they handled it was shocking. Would never use them or recommend them. Still waiting a regional manager ringing me 

5 Gill Reay 28th Mar 2022

Excellent personal and professional service from beginning to end. Could not fault their care for the whole family.

5 Gillian Moyse 28th Mar 2022

Everything from the planning to the funeral itself was carried out with courtesy and compassion. The attention to detail was excellent and veryuch appreciated

5 Alison Wainman 21st Mar 2022

The Co Op were amazing. Treated our loved one with total respect. Cared and guided our family through this most difficult time. Craig went above and beyond for us for which we are truly grateful.

5 Julie Clark 21st Mar 2022

Lovely friendly and efficient, couldn't fault a thing. The little things down to the colour of ties nothing was a problem.

5 Fiona Todd 15th Mar 2022

A sad occasion was made more bearable by the professional, sensitive and empathetic staff especially Jill and Lynne. They were kind courteous and caring towards my father and myself. The funeral was carried out in a dignified and respectful manner and all pallbearers and drivers were also very respectful and caring towards family members. Many thanks

5 David Calder 7th Mar 2022

Very good service from the co-op from start to finish and a special thank you to Craig button and Sue for all the work that they put in to a very good service

5 Les Patterson 7th Mar 2022

The director and staff have done everything possible to help and guide us,at this difficult time,and the service went without a hitch,just as we hoped it would.Thankyou for your care and dignity.Les Patterson to funeral care in South Shields 

5 Andrew Nickerson 7th Mar 2022

I cannot thank the team at Cooperative Funeral Care enough. David, our funeral director, was very professional and friendly in his role, and added the personal touches that was not only part of the service provided, but also went above and beyond in making us feel comforted and supported. My mother got the sendoff she deserved and all was made to feel smooth and supportive.

Thank you all so much for the support and service.

5 Terence John Thompson 24th Feb 2022

Excellent service arranging funeral quickly due to family circumstances.profesioal service throughout.

5 Lisa Apes 21st Feb 2022

Really happy with the service for my Mam. The staff were very understanding, patient and professional throughout