Co-op Funeralcare, South Shields

149 reviews

Latest Verified Reviews

Norma Gertrude Pennock 15th Jun 2022

We have experienced a fantastic service from the Coop. They went above and beyond and delivered an excellent customer service. Their reception staff, funeral directors were brilliant. 

Joyce Baker 13th Jun 2022

I would highly recommend the coop they showed respect at all times, Craig was so thoughtful on day of my dads funeral his support was second to none everything they did for our family was courteous, respectful and the treatment my dad received at Chapel of rest was outstanding

Norman Adamson 1st Jun 2022

Our experience with Co-op funeral care has been excellent from start to finish. We have been treated with respect, sympathy and understanding. The funeral itself was very organised and dignified - we didn’t have to worry about anything. Our special thanks go to David Nye - he guided us throughout, was always ready to answer our questions with patience and respect. Special thanks must also go to Lynne - we must have driven her crazy with all the phone calls. She was forever patient, always sympathetic and respectful, and very helpful. Thank you to everyone at Co-op funeral care, South Shields. 

Reviews

Location

Westoe House
Westoe Road
South Shields
Tyne and Wear
NE33 4LZ

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About Us

As Co-op Funeralcare, South Shields is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, South Shields is an ethical, member-owned funeral director in Tyne & Wear. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, South Shields can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their South Shields funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in South Shields, Co-op Funeralcare, South Shields take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, South Shields in Tyne & Wear is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, South Shields today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Norma Gertrude Pennock 15th Jun 2022

    We have experienced a fantastic service from the Coop. They went above and beyond and delivered an excellent customer service. Their reception staff, funeral directors were brilliant. 

  • 5 Joyce Baker 13th Jun 2022

    I would highly recommend the coop they showed respect at all times, Craig was so thoughtful on day of my dads funeral his support was second to none everything they did for our family was courteous, respectful and the treatment my dad received at Chapel of rest was outstanding

  • 5 Norman Adamson 1st Jun 2022

    Our experience with Co-op funeral care has been excellent from start to finish. We have been treated with respect, sympathy and understanding. The funeral itself was very organised and dignified - we didn’t have to worry about anything. Our special thanks go to David Nye - he guided us throughout, was always ready to answer our questions with patience and respect. Special thanks must also go to Lynne - we must have driven her crazy with all the phone calls. She was forever patient, always sympathetic and respectful, and very helpful.
    Thank you to everyone at Co-op funeral care, South Shields. 

  • 5 Karen White 23rd May 2022

    Totally professional, reassuring and friendly service throughout from collection of Mam from Haven Court to our care after the funeral. Thank you 

  • 5 Colin Laidler 9th May 2022

    Compassionate and caring throughout 

  • 5 Sylvia Rennie 9th May 2022

    Co-op Funeralcare planned the funeral with efficiency and empathy plus every consideration for the family’s wishes.   On the day,  the funeral was carried out in a very dignified and respectful manner.

  • 5 Alan Waugh 3rd May 2022

    A excellent service from start to finish... Nothing left to chance. Keep us informed, good advice, highly recommended.

  • 5 Simon Errington 3rd May 2022

    Dave and the team managed my mothers funeral in a companionate and professional manner. They guided me and my family through the process during the difficult time. 
    Thank you for your care and compassion  

  • 5 Anna Ahmed 25th Apr 2022

    Excellent service and professionalism from all the staff . Thank you 

  • 5 Celia Handy 20th Apr 2022

    At such a sad & stressful time time for the family, the compassion shown by the whole team at Co-Op was greatly appreciated. They guided us through the process with expert knowledge and professionalism.

  • 5 Leanne Small 5th Apr 2022

    Yeah overall I think my mums funeral director was spot on he offered so much support very pleasant to speak to understanding made alot of time on phone offering emotional support and the other staff are amazing and very pleasant also and My mams funeral was perfect Craig done it exactly how I wanted very nice person excellent service and would recommend this service to everyone great company great staff and overall I'm happy the way my mams funeral went Craig done it exactly the way I wanted and for that I'm so grateful my mam had a beautiful send off the way I wanted her too , overall Craig is the nicest bloke and funeral director I've ever met and was a real pleasure working with him to plan mams funereal she got the best care there so 10 out of 10 for everything him and his team have done I'm very grateful 🙏

  • 5 Sharon Chinneck 4th Apr 2022

    The staff at Coop funeral care South Shields were amazing - so helpful / nothing was too much trouble for them.  

  • 4 Margaret Rose Smith 4th Apr 2022

    Totally professional second to none was over the moon with how the day went staff were absolutely sensational it made the family so very proud can't thank you enough 💝

  • 5 Karen Bell 28th Mar 2022

    Thank you so much for the wonderful funeral that you helped me do for my mother. I very much appreciate it and all your kindness.

  • 1 Karen Goldfingle 28th Mar 2022

    Absolutely disgusting customer service at a time when you least expect and when I told them I wasn’t happy the way they handled it was shocking. Would never use them or recommend them. Still waiting a regional manager ringing me 

    Kate Harling replied
    I am sorry to hear that you are not happy with the service. Please can you contact our Client Relations Team 0800 083 6301 or email us on funeral.clientrelations@letsco-operate.com
  • 5 Gill Reay 28th Mar 2022

    Excellent personal and professional service from beginning to end. Could not fault their care for the whole family.

  • 5 Gillian Moyse 28th Mar 2022

    Everything from the planning to the funeral itself was carried out with courtesy and compassion. The attention to detail was excellent and veryuch appreciated

  • 5 Alison Wainman 21st Mar 2022

    The Co Op were amazing. Treated our loved one with total respect. Cared and guided our family through this most difficult time. Craig went above and beyond for us for which we are truly grateful.

  • 5 Julie Clark 21st Mar 2022

    Lovely friendly and efficient, couldn't fault a thing. The little things down to the colour of ties nothing was a problem.

  • 5 Fiona Todd 15th Mar 2022

    A sad occasion was made more bearable by the professional, sensitive and empathetic staff especially Jill and Lynne. They were kind courteous and caring towards my father and myself. The funeral was carried out in a dignified and respectful manner and all pallbearers and drivers were also very respectful and caring towards family members. Many thanks

  • 5 David Calder 7th Mar 2022

    Very good service from the co-op from start to finish and a special thank you to Craig button and Sue for all the work that they put in to a very good service

  • 5 Les Patterson 7th Mar 2022

    The director and staff have done everything possible to help and guide us,at this difficult time,and the service went without a hitch,just as we hoped it would.Thankyou for your care and dignity.Les Patterson to funeral care in South Shields 

  • 5 Andrew Nickerson 7th Mar 2022

    I cannot thank the team at Cooperative Funeral Care enough. David, our funeral director, was very professional and friendly in his role, and added the personal touches that was not only part of the service provided, but also went above and beyond in making us feel comforted and supported. My mother got the sendoff she deserved and all was made to feel smooth and supportive.

    Thank you all so much for the support and service.

  • 5 Terence John Thompson 24th Feb 2022

    Excellent service arranging funeral quickly due to family circumstances.profesioal service throughout.

  • 5 Lisa Apes 21st Feb 2022

    Really happy with the service for my Mam. The staff were very understanding, patient and professional throughout

Address
Westoe House
Westoe Road
South Shields
Tyne and Wear
NE33 4LZ

Open map

Latest Verified Reviews

Norma Gertrude Pennock 15th Jun 2022

We have experienced a fantastic service from the Coop. They went above and beyond and delivered an excellent customer service. Their reception staff, funeral directors were brilliant. 

Joyce Baker 13th Jun 2022

I would highly recommend the coop they showed respect at all times, Craig was so thoughtful on day of my dads funeral his support was second to none everything they did for our family was courteous, respectful and the treatment my dad received at Chapel of rest was outstanding

Norman Adamson 1st Jun 2022

Our experience with Co-op funeral care has been excellent from start to finish. We have been treated with respect, sympathy and understanding. The funeral itself was very organised and dignified - we didn’t have to worry about anything. Our special thanks go to David Nye - he guided us throughout, was always ready to answer our questions with patience and respect. Special thanks must also go to Lynne - we must have driven her crazy with all the phone calls. She was forever patient, always sympathetic and respectful, and very helpful. Thank you to everyone at Co-op funeral care, South Shields. 

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