Southgate & Roberts Funeral Directors

5 David O'Sullivan 25th Apr 2023

My family felt extremely well supported and cared for. The team at Southgate & Roberts were excellent and offered an amazing service.

The celebrant (Rachael) was professional beyond our expectations and looked after us so well.

I would recommend them to anybody in a heartbeat.

5 Claire Sabberton 19th Mar 2023

I cannot thank Liam and the team enough for the kindness and sympathy they showed after the passing of my brother, they really went above and beyond for my family. Everything was arranged seamlessly and Liam was always on hand whenever we needed advice or guidance. 

I wouldn’t hesitate to recommend Southgate and Roberts, such a professional service. A huge thank you to Liam and the team.

5 Sarah Liverpool 17th Mar 2023

What a very sad but lovely day. Many thanks to all the team at Southgate and Roberts for all your help, assistance and guidance through this terribly hard time.
Every step of the way was taken care of with, lots of care and empathy.
We truly appreciate everything and we will never forget how you've helped to give our dearest dad Roy, such a wonderful send off.
Thankyou
Sarah, Amy and Jenna

5 James Aldred 6th Mar 2023

Fantastic …looked after our dad very well. 
Very helpful, nothing was to much trouble.
Definitely recommend to anyone 

5 Sally Morton 5th Mar 2023

Matt, Darren, Liam and the rest of the team made a very difficult time much easier to cope with. Their kindness and compassion shown to myself and my family was so lovely, and once my husband was in their care they also treated him with kindness and respect. Nothing was to much trouble for them, and all the personal touches they added made such a difference on the day of the funeral. I would definitely recommend Southgate and Roberts.
Thank you Matt and the rest of the team for being there for me and my family over the last few weeks.

5 Lynda Parker 10th Feb 2023

When my husband unexpectedly passed away just three months after moving to the area from Bournemouth, we were completely at a loss, not knowing any local businesses. One look at the reviews for Southgate & Roberts told us this Funeral Directors seemed to be a cut above the rest; and so it proved to be. From our first meeting with Liam; with his long experience, sheer humanity and respect for my husband as well as the family, we knew we were in safe hands. Liam guided us gently through the process and assured us we must never worry, and that if we were concerned about anything, to just call, no matter the time, day or night. The feeling of relief knowing we'd made a good choice was further enhanced when we met Julian the Celebrant. Julian was patient and kind, listened to us and did such a good job of making the Funeral into a real celebration of my husband's life. There was laughter as well as tears, and even a lovely folder with the Eulogy in handed to us afterwards. Everyone w ... e met, from the office staff to the pall-bearers was just lovely and we are so please we chose and remain deeply indebted to them.  more

5 Khushboo Mishra 7th Feb 2023

My beloved husband died recently on the 7th of January 2023 and I am on my own with my four year old son. I had no where to go and no idea of what would happen for funeral then I googled and approached South gate and Roberts. Mr. Darren Lucas funeral director was amazingly helpful in every possible way and sorted even minute details according to my wishes. Darren not only took good care of me also respected the extended family's wishes to every possible context. I greatly appreciate the work ethics dedication and honesty of Darren and the whole team. He quoted me a Price and never changed it again also Darren eased the burden off my shoulders in a way to arrange flowers and most importantly priest as we are Hindus. I can't thank Darren enough. He always listened to me carefully and was connected emotionally on every step till the very end. I felt as if he was my close family here in England during my adversity. I am more than happy to recommend Southgate and Roberts for their unwaveri ... ng support excellent services honesty and helpfulness beyond measure.  more

5 Emily Clack 6th Feb 2023

My beloved sister passed away very unexpectedly, which left our family completely shocked and heartbroken.
A friend recommended Southgate & Roberts and I’m so pleased they did.
The compassion, dignity and professionalism they demonstrated was outstanding. Darren, Julian and the team at Southgate & Roberts really went above and beyond for my sister but also cared for us as a family throughout the stressful and emotional process of planning her funeral. 
As a family we couldn’t recommend the company enough, my sister got the send off she deserved and that is all thanks to the amazing team at Southgate & Roberts!

5 Gavin Harrison 6th Feb 2023

We dealt mainly with Julian for the arrangements for my wife's funeral and also used him as the celebrant.

He and all the team that we came in to contact with at Southgate and Roberts were so very supportive and made a most difficult time so much easier to deal with.

5 Janet Long 4th Feb 2023

Sensitive, efficient and accomodating service.

5 Richard Farrow 16th Jan 2023

Professional caring service, we wouldn’t hesitate to recommend them to anyone. 

5 Danielle Stennett 6th Jan 2023

I can not thank Southgate and Roberts funeral directors enough!! Matt and Darren have honestly been so amazing during this very difficult time. From the very beginning the care they provided is something that I will forever remember! My family and I have been so impressed. I cannot thank you guys enough. You made a tough time so much easier for me and my family. Lovely people, thank you so much everything.

5 Viv Ashton 19th Dec 2022

Professional, organised, extremely helpful and above all kind. The most painful of times made just a little easier with compassion.

5 Borna Dey 2nd Dec 2022

Great send off for my dad. Beautiful funeral. Very quick services and easy to work with. Thanks

5 Nora Stanley 23rd Nov 2022

Thank you Darren and Julien, You made your company proud. I have been extremely overwhelmed with your care, understanding, patience. You knew how to listen and were very interested in my mum's life. I was impressed by your research and adding something special to the service was a pleasant surprise.
This is a quality that only special people could have. My friend and family were amazed by your service and I am very happy I could offer my dear mum an exceptional farewell. Thank you from the bottom of my heart.

5 Tania Sicling 8th Nov 2022

Southgate and Roberts carried out the service for my father 7 years ago and for my mother on 25.10.22. They truly do go 'above and beyond' to accommodate the smallest of details. Even down to listening to a conversation around how my mum loved a polo, and there they were at the end of the service with a bowl of polo's for everyone which just a bought a smile of happy memories to all those that truly knew her. The research they did to end the memories on a perfectly suitable quote from Winnie The Pooh, again another passion of my mums but so unexpected.

Everything was just perfect! thank you all so much x

5 Denise Cutts 2nd Nov 2022

Southgate and Roberts supported me from when I first approached them and continued throughout the panning, the decision making the funeral itself and continuing even now. They have been available at the end of a phone at all times and made all the arrangements at my home. The funeral itself was above and beyond what I had hoped and prayed for. 
I thank them most sincerely for the professional and o so caring services that they provided.

5 Taiye Opebiyi 1st Nov 2022

From the moment I stepped into their office, I knew they were the people for me. Very warm, kind and genuine. They guided me through the whole process as it was my first time having to bury a loved one. They went above and beyond to make my mothers funeral special and I cannot thank them enough. Their service was excellent and I 100 percent recommend them to anyone looking for a funeral director.

5 Ashley Crawford 16th Oct 2022

Exceptional. Everything was handled with care and respect. Couldn’t have asked for anything more during such a difficult time. 

5 Jackie Walsh 25th Sep 2022

Making the first call was honestly one of the hardest things I've done and my call was answered by Liam who immediately put me at ease by showing me compassion. Eventually Darren took over and continued to show the same compassion, even the comfort of "contact me anytime". He never made me feel less than for any questions I may have had and went above and beyond for my family. Its never easy doing these things but they make the process alot easier. Thankyou for looking after my Dad so well.
Jackie

5 Jennifer Woodhatch 19th Sep 2022

The lovely Darren from Southgate and Roberts was professional, personable and attentive to my needs and those of the family following the loss of mummy. This is the second time in a year that we have used Southgate and Roberts and I have no issue recommending them and their services. They cared for mummy from the day she passed, until the funeral. They are have such as caring manner and you always feel in safe hands, nothing is too much and they are there around the clock. In what is a really tough time in life, is made easier with funeral directors like Darren and Liam. 

5 Alison Hodges 24th Aug 2022

Liam was a great help at this sad time. He was very empathetic and listened to our needs.
Very helpful and sorted everything even though meant putting themselves out at times.
Was always available to answer any questions or address any concerns.
Highly recommend their services.
Thank you Liam & your colleagues

5 Alison Hewett 23rd Aug 2022

Thank you for providing an excellent service in looking after my Mother in law. At a difficult time you helped us through the process and really delivered. Darren, Julian and Matt were professional, kind and compassionate.
I would, without hesitation, recommend their services.

5 Lynda Smith 23rd Jul 2022

From my first phone call to Southgate and Roberts on the day my husband died Darren has done his utmost to help me and my family, he and the whole team looked after my husband with care and respect, my husband hated dreary sad funerals so the team worked hard to make it a funeral he would approve of, a celebration of his life, Julian spent a lot of time with us to find out what type of person Peter was and the life he had lived and then wrote a lovely eulogy which was spot on, they helped us all get through the funeral which was done very professionally and with great respect, I cannot thank them enough, I would give them 10 stars if I could, I highly recommend Southgate and Roberts

5 Tina Carpenter 19th Jul 2022

Excellent service. Very caring and professional, special thanks to Darren for being patient and understanding.