Southgate & Roberts Funeral Directors

222 reviews

A family-owned funeral directors specialising in providing dignified funerals and expert advice to Ipswich and East Anglia.

Latest Verified Reviews

Kevin Beard 31st Mar 2025

I cannot speak of Southgate and Roberts highly enough. From the first meeting to the farewell after the cremation the service was professional, sensitive and of a high quality. Not ...  the least expensive but the premium service we received far outweighed the additional expense. Liam was first rate and could not do enough for us. He guided us through the process with confidence, grace and with great skill, knowing exactly what we required at each step. My mother would have been delighted with the service she received, which is exactly what we had hoped for.  more

Martha Terranova 25th Mar 2025

We cannot thank Liam and the team at Southgate & Roberts, enough for their exceptional care, guidance, and support during one of the most difficult times in our lives. From the ...  very first contact, they handled everything with such compassion, professionalism, and attention to detail, making an incredibly painful process just a little bit easier for us. What truly stood out was their unwavering willingness to accommodate every single one of our requests, no matter how big or small. They accepted each and every one with patience and understanding, ensuring that our dad’s farewell was exactly as we envisioned—dignified, meaningful, and deeply personal. Their kindness and professionalism never wavered, and we truly felt we were in safe hands the entire way.  We felt that they gave us comfort and reassurance when we needed it most. We will always be grateful for their outstanding service and the genuine care they showed our family. With gratitude,  Laura, Martha & Gabriel more

Nicole Hulyer 24th Mar 2025

Liam guided us through a very difficult time with professionalism, patience and kindness.  He tailored the whole process to our needs and thought of lots of small things that ... made such a difference to the day.  I am so pleased that Southgate and Roberts were recommended to me and I would not hesitate to recommend them to others.   more

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01473 760379

About Us

Southgate & Roberts is a family-owned funeral directors providing a range of traditional, themed or direct funerals to Ipswich and the surrounding area. Get expert help and advice every step of the way from a team of kind and compassionate professionals.

The premises in Ipswich offer free parking for your convenience and a welcoming reception room. You can discuss arrangements in peace and privacy, and view your loved one in the chapel of rest. There is also a service chapel and a modern mortuary with full washing facilities. Offices are open 9am-5pm, Monday to Friday.

As well as helping you decide on every element of your loved one’s funeral, the team at Southgate & Roberts can offer expert advice, arrange memorial masonry, and they even have a multi-language translator service.

Southgate & Roberts Funeral Directors are members of the Society of Allied and Independent Funeral Directors (SAIF). Offering value for money on funerals and funeral plans, their team is dedicated to offering your loved one the ideal send-off.

Call Southgate & Roberts now to find out more about the full range of services available.

Latest Obituaries

Reginald Frederick   Eaton

Reginald Frederick Eaton

Jun 1934 - Feb 2025

Orlando   Terranova Nunez

Orlando Terranova Nunez

Jul 1951 - Feb 2025

Graham    Hulyer

Graham Hulyer

Mar 1966 - Feb 2025

Dorothy Patricia   Byford

Dorothy Patricia Byford

Nov 1941 - Feb 2025

View more

Verified Reviews

Verified Reviews

  • 5 Kevin Beard 31st Mar 2025

    I cannot speak of Southgate and Roberts highly enough. From the first meeting to the farewell after the cremation the service was professional, sensitive and of a high quality. Not the least expensive but the premium service we received far outweighed the additional expense. Liam was first rate and could not do enough for us. He guided us through the process with confidence, grace and with great skill, knowing exactly what we required at each step. My mother would have been delighted with the service she received, which is exactly what we had hoped for. 

  • 5 Martha Terranova 25th Mar 2025

    We cannot thank Liam and the team at Southgate & Roberts, enough for their exceptional care, guidance, and support during one of the most difficult times in our lives. From the very first contact, they handled everything with such compassion, professionalism, and attention to detail, making an incredibly painful process just a little bit easier for us.








    What truly stood out was their unwavering willingness to accommodate every single one of our requests, no matter how big or small. They accepted each and every one with patience and understanding, ensuring that our dad’s farewell was exactly as we envisioned—dignified, meaningful, and deeply personal.












    Their kindness and professionalism never wavered, and we truly felt we were in safe hands the entire way. 












    We felt that they gave us comfort and reassurance when ...  we needed it most. We will always be grateful for their outstanding service and the genuine care they showed our family.












    With gratitude, 




    Laura, Martha & Gabriel
     more

  • 5 Nicole Hulyer 24th Mar 2025

    Liam guided us through a very difficult time with professionalism, patience and kindness.  He tailored the whole process to our needs and thought of lots of small things that made such a difference to the day.  I am so pleased that Southgate and Roberts were recommended to me and I would not hesitate to recommend them to others.  

  • 5 Lynn Clark 10th Mar 2025

     very impressed with everything Liam and his team did for us 
    Very professional and nothing was too much trouble. Made everything seem so easy at this very sad time a heartfelt thankyou 

  • 5 David Larter 2nd Feb 2025

    Excellent very helpful always available to answer any questions or queries excellent staff,were treated with kindness and respect from collecting my son to the service itself could not do enough,I would thoroughly recommend them to anybody who is in the same situation thank you Liam. an excellent form.

  • 5 Dr Rajiv Chhabra 31st Dec 2024

    Many thanks for all your help during an extremely difficult time. Much appreciated.

  • 5 Shirley Jay 14th Dec 2024

    A heartfelt thank you to Liam and the team at S & R. They really did go above and beyond and nothing was too much trouble. They listened, answered all of our questions and we were treated with kindness and respect.
    Liam helped us through an extremely difficult time and we wouldn't hesitate for a moment in recommending S & R to everyone. So very grateful. From the Jay and Rizzo families xx

  • 5 Robert Mockford 14th Dec 2024

    All the unusual arrangements in this case were handled perfectly, to the complete satisfaction of the family and friends involved

  • 5 Gay Reynolds 10th Dec 2024

    The funeral was carried out with dignity and respect, thank you for your professionalism 

  • 5 Colin Bendell 8th Dec 2024

    Thank you for your support and dedication at a difficult time.your professionalism and personal support throughout helped us reach a pleasant conclusion.A 10/10 .

  • 5 Daniel Mitrovic 1st Dec 2024

    Southgate and Roberts were brilliant. They were attentive, caring, and everything was really easy with them. Thanks for making everything so easy and pleasant during unpleasant times.

  • 5 Janice Daniel 11th Nov 2024

    Anyone who, like me recently, finds themselves in the unenviable position of needing to choose a funeral director should look no further than Southgate and Roberts.
    Liam and his team could not have done more in any aspect of the funeral arrangements for my dear husband Richard. Not only were they highly accomplished and professional throughout but they demonstrated a remarkable degree of human kindness that was shown in the lengths to which they went to reassure me that all was well and there was no need for me to worry about anything other than to concentrate on the enormity of the occasion. I felt safe and cared for in their capable hands and am truly grateful.
    When this beautiful promise found in God’s Word at Revelation 21: 3,4 becomes a reality, “… death will be no more, neither will mourning nor outcry nor pain be anymore. The former things have passed away.”, then we will have no further need of any of the services this firm kindly provides as there will be no more funer ... als, cremations or graves. Even more wonderful to contemplate is the assurance found elsewhere at John 5: 28 and Acts 24: 15 that those already sleeping in death, safe in God’s memory, will be brought back to life.
    With heartfelt thanks,
    Jan Daniel
     more

  • 5 Kayleigh McLaughlin 29th Oct 2024

    Thankyou. You showed kidness and compassion at a time we as a family were dealing with the loss of our beloved father. You made it feel personalised and listened to us.

  • 5 Linda Green 21st Oct 2024

    My very grateful thanks to Liam and his team for their exceptional care, sensitivity and compassion shown towards us at such a difficult time.  They were professional, extremely helpful, always available and so kind.  I would highly recommend them.

  • 5 Brian Nichols 9th Sep 2024

    Helpful, caring, profesional service at a time you really need it. I would highly recommend Liam and team. 

  • 5 Patricia Osborn 7th Sep 2024

    We received exceptional service in every respect from the first moment we had contact with Southgate and Roberts.

    A special mention however must go to Darren Lucas who guided us through a very traumatic time as we made arrangements for the funeral of our beloved only son Ian. Darren remained professional at all times, but helped and guided us through the formalities with compassion, caring and understanding ensuring that we understood what was needed every step of the way. Nothing was too much trouble for Darren and he was always there if we needed support or guidance. He arranged a wonderful Celebrant, Rachel Metson,to officiate at the service. He also advised on suitable music, arranged the printing of the Orders of Service and collated the family phographs to be shown at the Time of Reflection during the service.

    On the day of Ian's funeral Darren was there in his usual professional and caring manner making sure that everything went smoothly.

    We must als ... o mention Liam and other members of their staff who cared for our son with dignity and respect at all times. Also the staff assisting at Ian's funeral.

    Anyone having to arrange a funeral for their loved one, would have difficulty finding more professional and caring Funeral Directors than Darren, Liam and their team at Southgate and Roberts.

    For all the help and support we received from everyone we say thank you, we will be forever grateful.

    Pat and Michael Osborn
     more

  • 5 Lucy Chaplin 31st Aug 2024

    Very helpful and looked after everyone 

  • 5 Tracy Horlock 23rd Aug 2024

    I cannot praise the personal touch given to me and my family on our sad loss of a dear husband dad and grandad. Totally professional on every level and extremely helpful throughout.   They looked after my husband right from the start and handled problems that cropped up along the way. Darren and Liam were the two funeral directors we dealt with and I would recommend them to anyone requiring funeral services. 10/10. Well done. Very pleased. 

  • 5 Hazel Wasylko 12th Aug 2024

    Very respectful & kind & went above & beyond to meet our requests. Everything was made so much easier with their services in a very stressful & emotional time. 

  • 5 Victoria Fletcher 16th Jul 2024

    Fabulous service with amazing attention to detail. Made everything so much easier at a very very difficult time. Thank you so much

  • 5 Leigh Stroud 9th Jul 2024

    Liam and his lovely staff sent my dad off so professional and caring. They made us all feel cared for and everything we wanted for dad was done. I would like to thank them all on behalf of mum and me. Can’t say how thankful we all were. I would recommend them for anyone at such a sad time. 

  • 5 Hannah Hetherington 7th Jun 2024

    I was very impressed with everything Liam and his team did for us as a family.
    Very professional and nothing was too much trouble.

  • 5 Michael Shepherd 11th May 2024

    During the preparatory phases prior to the funeral, Liam made sure we understood when we had to make our inputs into the process and sent us review schedules to ensure we were on top of things from our side. During the funeral, Liam did a lovely job of keeping us on track in an orderly but compassionate way. We were all very appreciative of being smoothly guided through a difficult day.

  • 5 Aleks Szymanski 29th Mar 2024

    We live in the USA and had to organize everything from afar. The Southgate & Roberts team was exceptional in delivering all the aspects of a beautiful funeral service. Highly recommended.

  • 5 Sarmite Tomlinson 25th Mar 2024

    We Cant Thank Enough All At The Southgate & Roberts But Especially Darren Lucas For All The Support,Help,Understanding ,Kindness And Respect To Make Extremely Painful Situation To Be So Much More Bearable. Darren Went Over And Above To Help Us To Send Loving Father, Brother, Uncle, Nephew, Friend And My Ex Husband Brendon Off With Dignity He So Much Deserved 🙏 We Used Southgate &Roberts Chapel What Was Perfect For Brendon's Memorial Service..Because Brendon Have Family Back In South Africa They Arranged And Set Up Zoom Online So That Family Can Watch Service Live Online. They Were Extremely Helpful And Caring. And They Aren't There To Rip You Off Like Many Of The Big Funeral Directors. It Was Very Clear That They Are There To Support Families During Sad Times. I Would Highly Recommend Southgate & Roberts To Everyone Who Unfortunately Has Lost Their Loved Ones, But I Know They Will Be Cared For With Respect And Dignity. Thank You So So So MuchFrom Bottom Of My Heart , Br ... endons Daughters And Family And Friends ...We Are Eternally Greatful To Darren, Neil and Team At Southgate &Roberts 🙏 more

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Kevin Beard 31st Mar 2025

I cannot speak of Southgate and Roberts highly enough. From the first meeting to the farewell after the cremation the service was professional, sensitive and of a high quality. Not ...  the least expensive but the premium service we received far outweighed the additional expense. Liam was first rate and could not do enough for us. He guided us through the process with confidence, grace and with great skill, knowing exactly what we required at each step. My mother would have been delighted with the service she received, which is exactly what we had hoped for.  more

Martha Terranova 25th Mar 2025

We cannot thank Liam and the team at Southgate & Roberts, enough for their exceptional care, guidance, and support during one of the most difficult times in our lives. From the ...  very first contact, they handled everything with such compassion, professionalism, and attention to detail, making an incredibly painful process just a little bit easier for us. What truly stood out was their unwavering willingness to accommodate every single one of our requests, no matter how big or small. They accepted each and every one with patience and understanding, ensuring that our dad’s farewell was exactly as we envisioned—dignified, meaningful, and deeply personal. Their kindness and professionalism never wavered, and we truly felt we were in safe hands the entire way.  We felt that they gave us comfort and reassurance when we needed it most. We will always be grateful for their outstanding service and the genuine care they showed our family. With gratitude,  Laura, Martha & Gabriel more

Nicole Hulyer 24th Mar 2025

Liam guided us through a very difficult time with professionalism, patience and kindness.  He tailored the whole process to our needs and thought of lots of small things that ... made such a difference to the day.  I am so pleased that Southgate and Roberts were recommended to me and I would not hesitate to recommend them to others.   more

Reviews
Crematorium
Cemetery
  • Ipswich Crematorium

    Ipswich, IP4 2TQ

    £1,023

  • Seven Hills Crematorium

    Nacton, IP10 0FG

    £1,025

  • Weeley Crematorium

    Weeley, CO16 9JP

    £790

  • Colchester Cemetery and Crematorium

    Colchester, CO2 8RU

    £1,065

  • West Suffolk Crematorium

    Edmunds, IP28 6RR

    £1,150

Update

Prices vary by time and day of week