Susan Whymark Funeral Services Ltd, Eye

5 Mrs R Whisson 18th Dec 2020

Listened and gave prompt attention to our requirements for the funeral.  Very helpful with arrangements and suggestions as to format of service. Good communications throughout the process and afterwards.  Arrived on time on the day of funeral and all went to plan. Duties all carried out with respect and care. Susan Whymark Funeral Services Ltd lifted a lot of the burden of preparing for a funeral at such a difficult time for the family.  We were grateful for their support and help. We wouldn’t hesitate to recommend their services. Thank you.

5 Mrs A Lacovazzo 18th Sep 2020

I was fortunate enough to be able to use Susan Whymark Funeral Services Ltd for both my parents funerals. 

In 2007 my father passed away after a long illness. Both my mother and I were struck at how sensitively, kindly and efficiently everything was dealt with. We were also struck at how reasonable the costs were in comparison to the experiences of other people we spoke to.

Sadly, more recently my mother passed away. I talked through the kind of service I wanted with Susan and was given a lot of support at such a difficult time. Social distancing had to be respected and those attending had to wear masks but despite this it was a lovely service and again I am so grateful for the kindness and sensitivity I was shown at such a difficult time. Everything was exactly as my mother would have wanted it.

5 Elaine Hayes 17th Sep 2020

The whole process was made simple by the excellent team.  Having never been put at the forefront of arranging a funeral, initially I was daunted by the prospect, but Mandy helped us in the planning, visiting us at home, making the arrangements for the crematorium and service.  Every time I contacted her, I received a quick reply and always received a personal and friendly service.  We never felt rushed or pressured to do anything.  Mandy is easy to talk to and sympathetic and understanding to our needs.

I would Highly recommend Susan Whymark Funeral Services, especially in these strange times of social distancing.

5 Mr C Walker 17th Sep 2020

I could not fault them for their support, kindness and care. Thank you for looking after my dear mother so well.

5 Mr D Howlett 17th Sep 2020

Absolutely wonderful service from start to finish 

5 Mrs S Amies 10th Sep 2020

Mandy at Susan Whymarks  was incredibly helpful and understanding. We arranged a very simple,  very small cremation service for Dad. Mandy was supportive, understanding and very kind. A very difficult time was made easier by the kindness and thoughtfulness from everyone at Susan Whymarks Funeral Services. 

5 Mrs H Webb 21st Aug 2020

Thankyou so much Susan and your team for the help and support and professional service much appreciated , 
Thanks Helen Webb 

5 Mrs A Allenby 20th Aug 2020

Everything was absolutely perfect and the help received throughout was excellent

5 Mrs K Kirkum 30th Jul 2020

All the staff at Susan Whymark were very professional, efficient and understanding. They took care of everything and nothing was too much trouble. We really appreciated their advice which meant that we could carry out most of our mother's wishes despite the Covid 19 restrictions. Even with the restrictions we felt everything was carried out with great respect and dignity and our mother's funeral service was a very personal and comforting experience for us all. Thank you all for such an excellent service at such a difficult time.

4 Mrs P Pocock 6th Jul 2020

Given the difficult circumstances we felt Roy's aftercare and funeral was handled
with care and respect. Thankyou

5 Mr B Goffee 4th Jul 2020

Arrangements were exactly as requested and sensitively discharged.

5 Mr P Potter 4th Jul 2020

Susan Whymark Funeral Services.

They were easy to communicate with , with great communication skills.
Taking all the stress and advising on the Funeral Process.
It was pleasure to speak with Sue Whymark , she is compassionate but can also see the bright side.
Use this company you will not be disappointed .
Paul Potter

5 Mr T Day 3rd Jul 2020

Susan and her team could not have done a better job. My father died during the COVID-19 lockdown, which did not makes things easy, but they were caring, understanding, practical and flexible about all the arrangements. Susan Whymark and her team have achieved that rare blend of compassion and professionalism - my mother and I could not recommend them more highly.

5 Mrs J McEwan 3rd Jul 2020

Faultless

5 Mrs R Abbott 3rd Jul 2020

We needed the services of Susan Whymark following the death of my father in May. I was worried about how this could be arranged as I live a long way from Norfolk and other family members were unable to travel or meet during the coronavirus lockdown. With the support of Mandy, we decided the safest option would be an unattended cremation.

Initially I felt quite distraught at the prospect of my beloved Dad going to the crematorium unaccompanied by any of his family, until my sister reminded me that Susan would be going with him and she was sure he would have been happy with that.

Susan Whymark directed funeral services for my mother and sister in 2010 and 2017, and I felt completely confident that my Dad’s last journey would be handled with the same level of dignity and respect, combined with the kindness and good humour we had experienced in the past.

I have absolutely no hesitation in recommending their services.

5 Mr M Thorndyke 3rd Jul 2020

10 out of 10 , thanks for all your help .

5 Mr D Saunders 3rd Jul 2020

Everything organised very well,causing us no worry’s  at a difficult time

5 Mrs C Robinson 3rd Jul 2020

In very difficult circumstances they provided an exceptional, personal and dedicated service to my family.
Thank you to everyone at Susan Whymarks.

5 Mrs L Bolton 17th Jun 2020

Fantastic service. Took time to listen, understand and help. Highly recommend.

5 Ms C Johnson 9th Jun 2020

In such a sad time, can only say this company have been amazing and made it all very easy and felt, with empathy.

5 Mr M Verner-Webb 8th Jun 2020

Excellent service from Susan and her team, particularly during this difficult  period of Covid-19. Professional and sensitive at all times. Thank you for everything. 

5 S Hyde 1st Jun 2020

The service we received was professional and efficient, but more importantly it was caring, compassionate, understanding and personal and we felt as if we were the only family that Susan and her staff were looking after and they have continued to support us afterwards as well which is very comforting. Nothing was too much trouble, we were kept informed of our options at every step and these were very different from normal when arranging a funeral during Covid restrictions. During a very strange time and a very emotional time, Susan enabled us to fulfil our dads wishes for his final goodbye. Susan made it very special for us and my dad would have been proud. Susan arranged our Mums funeral some years ago and my dad was very clear that he would have no-one else looking after him on his final journey. Susan and her team are very special people who work hard to make such difficult and emotional times for people bearable and because they are not tied to a big corporate company they are able to provide a very personal service

5 Mr I Buckland 1st Jun 2020

Professional Service, Carried Out All Wishes, Excellent Customer Liaison

5 Mrs C Denny 21st Apr 2020

From first phonecall to the actual funeral they were friendly, comforting and helpful, doing all they could to fulfil our preferences. Added to that they were unhurried and made us feel relaxed and cared for. I would highly recommend them.
Christine

5 Mr M Campbell 16th Apr 2020

Excellent service and caring staff and always professional during this hard hard time