Groves Family Funeral Directors

5 Mary Potter 3rd Oct 2021

We cannot thank enough the incredible comfort caring and very special service we received from The Groves Family Funeral in arranging my late husband's funeral. We especially would like to thank Jackie for her very professional approach in a very unhurried courteous manner . Everything was explained to us in detail making it so much easier to understand. On the day the service was impeccable and carried out in a very friendly way that made the whole proceedings easier to bear.
So thank you all from the bottom of our hearts and would recommend you to anyone in similar situations .
You really are the best !
Mary Potter and family

5 Gill Simmonds 3rd Oct 2021

We can't thank you enough for the supportive way you helped us plan both Mum and Dad's funerals. You went the extra mile with specific requests that we had, and nothing was ever too much trouble. We really appreciated the care shown in every aspect and are very grateful that their services reflected them so well and were a real celebration of their lives.
Thank you

5 Linda Messent 3rd Oct 2021

Their professional but flexible approach was invaluable. Nothing was too much trouble and we were able to give our dear friend Matt a send off he would have been proud of (and enjoyed).

5 Lisa Earles 24th Sep 2021

I couldn’t be happier with Claire and her family for taking care of us at our most difficult time.
From start to finish we felt welcome and they helped us every step of the way.
At the last minute I had special requests.Claire delt with everything with ease.
We felt complete compassion and total respect for my mum the service couldn’t have gone any better..We thought the pricing was very good compare to other companies.
Thank you Claire and team for taking great care of us.

5 Beverly George 22nd Sep 2021

A massive Thank you to the Groves Funeral Directors and Phil ( Celebrant) for everything you done in organising our Dads funeral. From collecting him from Weston Super Mare Hospital to the fantastic respect you showed both our Dad and us (the family) whilst looking after him and everything for us. Your services were brilliant.  You went out of your way to take it out of our hands so we could grieve  yet gave us the respect by listening to what we wanted for our Dad. You made this sad time special to us…. and done it with such care. That will always be memorable to us.   Thankyou 

5 Jacqueline Edwards 20th Sep 2021

They made a very difficult time much easier. They responded to all questions quickly and efficiently, nothing was too much trouble. The day itself was beautiful. Highly recommended

5 Patricia Allchorne 4th Sep 2021

From the first meeting to the funeral itself Groves were never anything less than kind & caring. I felt my husband was in safe hands, & I was never made to feel a nuisance for ringing or going in to speak to them, despite several things being changed from what I had originally said. All my wishes were carried out with attention to detail. I would highly recommend them.

5 Val Barnes 28th Aug 2021

Nigel,Claire and their excellent team gave us everything we asked for.  Whatever our suggestion or request, the accommodated us
All the team were very approachable and made us feel that nothing was too much for them to do for us 
We felt that they were very much a part of the arrangements for my mother’s funeral and with their help and expertise we were able to give my mother a beautiful and personal funeral to reflect her life
We have no hesitation in recommending them

Valerie Barnes and all the Barnes family 
daughter of the deceased Jessie Irene English 

5 Karen Tyrell 28th Aug 2021

I am so grateful with all my heart, that at a time when I was experiencing more pain than ever before, Angela at Groves Family Funeral Directors carried me through the funeral arrangements. I am so grateful to you. Thankyou to all of the team. Karen

5 Becky Day 14th Aug 2021

We could not Thankyou all enough, you were all so kind and caring!!! x

5 Charlotte Parrott 10th Aug 2021

I could have asked for better service from all the staff involved. The service that they provided was outstanding. They cared my mum as I would have and they looked after me and my family.

The support we received was exceptional, we were not rushed to make decisions or talked into anything that we didn't want.

Jackie and Claire were impeccable especially on the day of mums funeral. The dignity and respect they showed towards mum and us was breath taking.

I really don't know how I would have got through organising everything without them.

I will never be able to thank them enough for helping me and my family send mum off with such a beautiful service.

5 Mandy Ibrahim 28th Jul 2021

Arranging a funeral is never a nice thing to have to do but from the first phone call I had with Nigel, the process seemed a lot easier. He provided me with a lot of information before we even booked with them & I have to say, he is an absolutely lovely man. You can clearly see that this job is a vocation for him, he obviously cares deeply for those that he works with. The service they provided was so dignified, my Dad would have been proud. Thank you doesn't really do it, but thank you so much to Nigel & the rest of your team for making such a hard day, that bit easier. I cannot recommend them highly enough.

5 Michelle Clark 26th Jul 2021

Excellent care from start to finish, made me feel at ease during a very difficult time. Highly recommend 

5 Mason Gardener 24th Jul 2021

Thank you 

5 Michelle Gaskin 12th Jul 2021

They were sensitive and caring and provided all we needed to make this sad and difficult time easier and memorable. Thank you so much!

5 Keith Card 7th Jul 2021

Very friendly and professional

5 Michelle Ingham 29th Jun 2021

You guys made everything perfect in a differcult situation, thank you for all your help and support and making things easier for us and we were really happy with the service thank you so much Michelle and chris

5 Susan Symonds 28th Jun 2021

Excellent service. Claire was always available if I needed to speak with her.
Always supportive. No pressure.

4 Jackie Pitman 4th Jun 2021

Very professional and helpful staff.

5 Karen Mann 3rd Jun 2021

Excellent service from start to finish on going support  before and after would highly recommend them 

5 Nigel Hooper 3rd Jun 2021

The team were wonderful,were always helpful with planning , and they provided a lovely ,respectful and genuinely caring service on the day.

5 Robert Smart 2nd Jun 2021

We went to Groves when my mother-in-law passed as our first enquiry simply because we happened to be next door. We also went to a few other funeral directors but none really compared with Nigel and Claire. When my Dad passed away Nigel and Claire were our first and only port of call. When my Mum passed away a few months later there was only one option in my mind. We would highly recommend Nigel and Claire.

5 Steven Jarrett 2nd Jun 2021

Very understanding and polite considering the circumstances with dad's passing, they arranged everything for us and done more than expected
Thank you from all of us

5 Phil Warren 2nd Jun 2021

Clare and the team were wonderful. They dealt with all our needs in a compassionate and understanding way. The options and advice for the service were clear with nothing being too much trouble. The cremation service was faultless and their support guides you through what is a difficult day. I would recommend Groves without hesitation.

5 Teresa Pink 2nd Jun 2021

There should be an option for exceptional; Clare, Nigel and the team provide the perfect mix of support, empathy and professionalism.  It felt at all times that our family was being taken care of by their family, this meant a great deal at a time we were dealing with our loss.  Thank you to you all.