South West Cremations

5 Martyn Almadi 22nd Oct 2023

Mark and team kept me informed on all aspects of the cremation. They have been amazing and cannot recommend them enough.   

5 G. J. 21st Oct 2023

The service provided was excellent. My initial phone call was taken by Sharon who dealt with my enquiry and request for a quotation, swiftly and sympathetically. Never having had to organise a funeral/cremation before, I wasn't sure what the process was. Mark, in particular, was immensely helpful and confirmed what I needed to do regarding death certificate, registering the death etc.  I highly recommend South West Cremations.

5 Trudi Van Leusden 20th Oct 2023

South West Cremations have acted with great kindness and consideration throughout the heartbreaking time of losing my beloved sister. It was a great comfort to me knowing that this was one less thing to fret over.
The funeral arrangements were acted out exactly according to our wishes and we were particularly delighted with the quality of the casket and flowers: just incredible! Thank you so much for that personal touch given to all your dealings with us. Much appreciated. 

5 Tony Charman 19th Oct 2023

Simple service. Went off very smoothly. Thanks

5 Natasha Biggs 18th Oct 2023

My husband's wishes was to have a direct cremation.
Having found South West Cremations online, the
Information pages on all services of which they provided was straightforward and easy to understand.
I gave them a call to ask a few more questions.
I spoke to a very nice man, who was very helpful.
I did not pre arrange the cremation, only called them when my husband passed away.
Mark Robson looked after us, very nice, friendly, easy to talk to and followed all my requests.
His job as he said was to look after my husband and that he did.
Mark kept me informed of all procedures that followed.
A week following the cremation, my husband's ashes were returned to me at our home.
I would highly recommend them to anyone for the service, care, and sympathy that they provided made the very sad occasion easier to deal with.

5 Thomas Broom-hughes 18th Oct 2023

Mark was most helpful with my mother’s direct cremation. I did not have to worry about anything and everything was taken care of smoothly and professionally. Thank you Mark.

5 Susan McGuire 18th Oct 2023

Very helpful and personal. Mark was always on the end of the phone for any questions or worries that I might have. Made my life a lot more simple at a very difficult time. Thank you 💕

5 Joanne Morris 20th Sep 2023

Wonderful service from beginning to end. Mark and the team offered care, compassion and professionalism at the time we needed it most. We would highly recommend.

5 Doris Pearn 9th Sep 2023

Very kind helpful just took worry away when having to cope with lots of other problems on top of grief  did not have to make repeated phone calls which does not seem to happen in other dealings post mitten inquest so not straight forward thank you all

5 Terry Hine 8th Sep 2023

Mark was extremely prompt and 
thorough throughout my dealings with him. He seemed genuinely caring about the loss of my brother and dealt with all of the family queries in a professional manner.
I’d definitely recommend south west cremations, very good value for money and with a personal approach. 

5 Marcus Farnham-Oliver 8th Sep 2023

Please do not deal with the companies that have big fancy TV commercials, remember you are paying for that advert, they also say ex amount of pounds, then the extras only appear when you read the T&C. You call through to them, and you get a call centre, not a company that cares, with a professional funeral director.
I can highly recommend Southwest Cremations, you get a company that cares, from first contact, either before the person passes or after. You will speak to a professional Funeral Director, they ask you how you would like to proceed, how much time you want with your loved one. However, you are never left wondering what next, you are fully supported all of the way. You get a fixed price, they DO NOT do the upsell bit, they DO NOT try to sell you things that you do not want or need, they keep to your budget.
Whatever your budget, you get a professional dignified service from start to finish.
Should you get any complications, with obtaining legal documents, you are not left on your own, they have either dealt with it, without you knowing, or they will assist you all of the way. At no point are you put under any pressure to pay; I even contacted them to find out when they required payment.
We Have now used them several times, we have used the full traditional cremation service, with the service being done the way we wanted.
The full service from beginning to end was conducted with our special touches, we saved thousands of pounds, compared to what our village (local) funeral director wanted.
We have also used the Direct Cremation service, nothing to do with the company on TV. It's a professional service that Southwest Cremations provide. You get a fixed price from the start, which does not creep up, you only pay for what is needed , or any extras you choose to add. Like an ornamental urn, but you are not put under pressure, you are told how the ashes are returned, giving you the choice of upgrading from the eco-friendly crematorium box. Should you want to do this, you can purchase one from them, or purchase your own.
You will save hundreds of pounds by using Southwest Cremations, direct cremation service. I have seen TV adverts that even charge well over a thousand pounds more, for the same service, apart from you don't get the attention to detail and the caring support of your Funeral Director.
I want my loved one's ashes returned by hand, which Southwest Cremations do. Many of the TV advertised companies return them in the Post or by Courier, why would anyone want that, having your loved one thrown around, being transported half way round the country,. Before being returned to you, this is not a dignified returns service. So many parcels, packages and letters get lost, damaged, delivered to the wrong address or so badly damaged they are beyond delivery.
I cannot fault Southwest Cremations in any way, when you lose your loved one, you are at your most vulnerable, this is when you need a company you can trust. Any future funeral services that I need to arrange, I will be using Southwest Cremations

5 Kerry Harding 6th Sep 2023

Made a very difficult time a lot easier to deal with, very helpful professional and understanding.
Excellent communication.

5 Kevin McKay 2nd Sep 2023

My mother's wish was for a simple direct cremation. I found it a very straight forward process which was handled very professionally at a stressful time.

5 Mark Steen 1st Sep 2023

Very good service from start to finish and very good communications, thanks. 

5 John Speight 13th Aug 2023

nothing too much truble helpful anton was wonderful

5 Robert Winslow 13th Aug 2023

Excellent caring service.

5 Amanda Smewing 4th Aug 2023

From the moment that you took him into your care until my Brother-in -law’s cremation, it was all carried out with dignity and professionalism. The staff are very professional. They know their job inside and out and did everything possible to make sure the family were informed and understood everything that was going to happen. The family cannot thank you enough for the support they provided at such a difficult time.

5 Tina Burton 3rd Aug 2023

Mark was so helpful, kind and caring, I recommend this company for anyone wanting a no fuss direct cremation.

I’ve already told my family to use them when my time comes. I highly recommend them.

5 Gill Taylor 28th Jul 2023

Mark could not have been more professional, knowledgeable and helpful. He was sensitive and just could not have done anything more for my family at such a difficult time. The order of service he helped produce was great, the flowers he organised were just beautiful and finally Marie who led the service was truly great. If this had been a funeral costing 10 times as much I could not have got a better service, a huge thank you.

5 Mike Williams 29th Jun 2023

At a time of most personal stress Mark dealt with all issues considerately, speedily and professionally. Always helpful. I cannot recommend South West Cremations highly enough.

5 Timothy Clatworthy 23rd May 2023

Very good service. Phone service very good very pleased five star s THACKYOU. MR CLATWORTHY

5 Kim Goodfellow 28th Apr 2023

From first phone call to delivery of the ashes they have been excellent listening to my wishes and explaining everything in a straightforward manner easy to get hold of to answer any questions excellent service 

5 Jackie Barnes 22nd Apr 2023

Michael and his team were a so professional in looking after my brother who died suddenly in March. Nothing was too much trouble and keeping in contact with them was easy.
When it came to handing over the ashes they went above and beyond to make sure that my brothers ashes were handed over to with us with complete respect.

5 Les Cottrell 21st Apr 2023

More than Just our director Mark went beyond the normal to help us at this trying time. help us to complete the myriad of forms and sort out the head stone with the local council. Thank you Mark

5 Tony Fitzgerald 8th Mar 2023

Marie made the whole process a much easier one with all her wonderful support to all family. Our first experience of a direct crematorium, but Marie guided us through with empathy and kept us informed throughout. Our heartfelt thanks go's to her, a credit to the organisation. Sue Fitzgerald