Robson & Stephens Funeral Services, Minehead

5 Caroline Webber 22nd Apr 2023

I can’t give this company enough stars. From the initial enquiry to the day of my dads funeral they have been amazing. Never felt rushed to make decisions and was very patient. Thank you for giving my dad a lovely send off. 
Would highly recommend the services of this funeral company 

5 Greg Brunt 17th Apr 2023

I just wanted to personally thank Orlando and others at the Minehead office for their professionalism and empathetic approach to our Mums funeral. They were always there to offer advice and respond diligently to our questions . They ensured all our family’s requirements were dealt with, from visits to the chapel of rest at inconvenient hours to the actual service which was exactly as we all wished for. 
Thank you 

5 Karen Durnell 3rd Mar 2023

Amazing personal service, meeting all required wants and needs. Mark your a credit to your profession, I would highly recommend the services you provide and Emma, kind, considerate, understanding and such a beautiful sole.
Thank you both for sending our dad on his final journey.

5 Ian McLaren 2nd Mar 2023

We were well supported throughout and we couldn't have asked anything more.
Mark explained everything very well and sensitively explained some alternatives that we had not thought of.

5 Maxine Horne 1st Mar 2023

We received an excellence standard of service from the entire team at Robson and Stephens, They guided us through every aspect of our mothers funeral and made a heartbreaking situation easier with their help, we will always be grateful to them.

5 Hannah Coleman 24th Jan 2023

Robson and Stephens ensured that my husband’s funeral was exactly what we and he would have wanted. Everything went perfectly and their advice was invaluable. I would definitely recommend them. 

5 Katie Davies 2nd Dec 2022

This is the third time my family have used Robson & Stephens as our funeral director and I honestly wouldn’t even consider using anyone else. Mark is so thoughtful and attentive, nothing is too much to ask. On each occasion Mark has provided the most amazing service in a professional way and also personal by just being so caring towards us all through such difficult times. We have been lucky enough to have beautiful send off’s for our loved ones with the perfect personal touches, honestly cannot thank Mark & everyone involved at Robson & Stephens enough. 

5 Korina Wyatt 31st Oct 2022

Very professional service, great communication at all times , looked after my father wonderfully. 
Highly recommend. 

5 Sarah Trewella 22nd Oct 2022

Wonderful service from the whole team.  Always responsive and made a very difficult time feel much easier.

4 Elizabeth Parkins 26th Jul 2022

Nice send off for our brother. Thank you

5 Susanna Pinnock 9th May 2022

Just could not have been better. Mark was immensely supportive, helpful and patient all the way through. Everything was perfectly organised, and went like clockwork. We had a lovely service, very beautiful and dignified and everyone who came said how moving and perfect it was. Would recommend without hesitation, really excellent. Thank you, Mark.

5 Lucy Dorrell 4th Apr 2022

Robson and Stephens went above and beyond.

5 Caroline Connor 12th Mar 2022

My father recently passed and had purchased a funeral plan with Robson & Stephens. From the initial meeting Mark and Orlando's guidance and compassion has been first class. No matter what time of the day or night I had a contact so if I had any questions they would be answered. We choose to hold the service at the funeral directors, there was around 26 of us. Orlando led this and added a few finising touches we did not know of which made us smile and were personal to Dad. A moving and touching service was given and I cannot thank Orlando and Marie enough, my dad would have been honoured.

5 Heather Coonick 11th Mar 2022

From my first contact Mark was excellent.  He communicated via WhatsApp as that's what I preferred, made sure I knew exactly what was happening and organised everything exactly as I asked.  We just missed the February storms but he checked on the Sunday that we were happy to go ahead the next day with the weather being so bad.  Our vicar was also impressed with him.  The bearers were smart and polite, the hearse spotless despite the weather. Thank you

5 Martin Dunn 19th Feb 2022

Helped us through everything in a difficult time

5 Victoria James 13th Feb 2022

Mark was friendly and helpful, made all our wishes come true. I would highly recommend. A throughly professional service.

5 Ben Horrobin 6th Feb 2022

The death of a loved one is a painful experience. Mark guided us through such a sad time with empathy and great professionalism. This gave us the strength we needed. I highly recommend him. Everything was perfect for my beloved . 

5 Andrew Moore 4th Feb 2022

Mark and his team were so professional and caring. The service room was perfect for the occasion as was the catering. It made it possible for the family to chat together without having to make way for the next funeral and the provision of the webcam enabled others to view from as far away as America. I could not have asked for more.

5 Heather Brelsford 2nd Feb 2022

Mark couldn't have been more helpful with all the arrangements at this very stressful time. He booked everything for us, including the celebrant, flowers, etc. We chose to use the room they have at the Funeral Director's, which was ideal for our requirements. I can't recommend them high enough and state again that the support offered during this period was excemplary.

5 John Esplen 25th Jan 2022

A first class service from start to finish. Our mother's funeral had unforseen complications, but Mark and his team guided us through the difficult process with professionalism and care ensuring the process was as stress-free and smooth as possible.

At all times we felt we were in safe hands which was very reassuring. I really can't thank Mark and his team enough or recommend his service too highly.

5 Ben Rogers 27th Oct 2021

Robson & Stephens were absolutely wonderful from the very first phone call, right up to the funeral service itself. Mark had the utmost compassion and sympathy for us all as a family, when dealing with the sad passing of my Dad and the grief that came with it. With my sister in New Zealand and unable to attend the service in person, Mark ensured she was part of the funeral arrangements from the very beginning. Nothing was too much trouble for him and he always put us at ease with his charming personality, which in very difficult circumstances can be a real comfort. I would not hesitate in recommending Mark and his team at Robson & Stephens, they were first class and very professional.

5 Stevie Cutler 15th Sep 2021

We found Mark very supportive throughout this difficult period, your thinking process is muddled by grief and Mark helps to lead you in the right direction, I was pleasantly surprised with the reasonable cost of the whole funeral, I have no reservation recommending this funeral directors to anyone who desires a personal and professional service.

5 David Goodfellow 13th Sep 2021

Mark and his team at Robson & Stephens (Minehead) were absolutely wonderful in providing the arrangements for my late mother's funeral. Mark was sensitive but at the same time helpful and efficient; he took care of literally everything (right down to the in-house catering for the wake/reception after the funeral service) from the moment I first spoke to him on the phone. I have no hesitation in recommending Mark and his team at Robson & Stephens.

5 Katie Davies 11th Sep 2021

Mark was amazing through the whole process from the day of nans passing up until the funeral. He’s been there for the family, looked after nan so well and made us all feel assured and confident that her body was safe and looked after. He took all the families considerations into account when planning the funeral and made it a very special day to celebrate nans life and for all the family. 
Thank you. 

5 Roy Steele 27th Aug 2021

I have nothing but praise for all the team at Robson & Stephens. The service we received and the care and understanding throughout the whole process was brilliant. We were always treated as a valued client and everything was communicated clearly by Mark. We always felt involved and that it was as much for us the family as it was for my beloved wife, Bet.
Would I recommend Robson & Stephens, yes wholeheartedly.
Thanks Mark and all the team