Robson & Stephens Funeral Services, Minehead

5 Monica Hartwell 2nd Oct 2024

Mark made what I feared would be one of the hardest times of my life to be so much less painful than I had thought possible; his guidance, experience and and reassurance ensured we provided my beloved sister with a peaceful - if rainy! - burial in the Woodland Burial site, which was perfect, followed by a true celebration of her life so that after the tears there really can be the smile of memories.....

5 Emma Hudson 15th Aug 2024

The funeral director was kind and compassionate. He discussed all of our options sensitively and was accommodating to all of our requests. He kept constant contact with the family and didn’t proceed without checking we were happy with everything.
On the day of the funeral he was brilliant. He was kind and thoughtful and gently lead us through the proceedings explaining what was happening. We also appreciated his humour, which lightened the mood at just the right times!
Mark has continued to keep in touch with the family which has been appreciated.
We would absolutely recommend the services of Robson and Stephen who gave Dad exactly the send off that we wanted him to have. 

5 Paul Cooper 14th Aug 2024

My late father's funeral was the second that Mark Robson personally managed and directed, after my mother passed away a couple of years ago. Mark organised absolutely everything for both, making such difficult and upsetting times for my wife and I so much easier. Mark is so kind, sympathetic and considerate, I couldn't recommend anyone better to handle such delicate matters at such a stressful time. Thank you again Mark!

5 Deirdre Burton 14th Aug 2024

Mark was so professional. But also had a good humour. Henry couldn't of wished for a better funeral. x

5 Gordon Wright 28th May 2024

The service provided from the start, the attention to detail, the care, the compassion and the professionalism was exemplary at all times. I would recommend there service's to anyone.

5 Kim Lewington 24th May 2024

My Dad had a really lovely experience when he and his sister had to make arrangements for their Brother Derek. So when we devastatingly lost Dad, his wishes were to use Robson and Stephens. I'm so glad he did as the support we received from even the first phone to request their services was 'easy'. Orlando was a voice of comfort at the darkest of times. He and the team collected my Dad with with the greatest of respect and he called when they arrived with Dad at their premises.

Mark is an absolute saint and I'll be forever grateful for his professionalism, his reassurance and his understanding when perhaps, the family dynamic is a little complicated.

Losing my Dad has been and continues to be the absolute worst. But, in those days where arrangements needed to be made, and the support given after, and since has been invaluable.

Thank you Mark and Orlando. I will forever remember you both as a light in my most darkest of times.

5 Irene Nevercott 24th May 2024

Mark dealt with the death of my husband, carried all my wishes very professionally & with dignity. Also went the extra mile made time to take me to see a woodland burial site.Mark of Robson & Stephens is highly recommended.

5 Stevie Cutler 23rd May 2024

Professional, caring and much more
I would not hesitate in recommending Mark and his team to anyone requiring this service.
5 star is not high enough

5 Peter Crick 22nd May 2024

Very helpful and constructive sevice throughout. Can't fault and highly recommend

5 Steve Shaw 12th Feb 2024

Extremely happy with the help and support that was extended to us to guide us through the paper work, manage all the arrangements, and support us with compassion through the whole occasion, truly commendable service. The funeral day went very smoothly, aided by the perfect weather, so we managed to lay our mother to rest with the dignity and care she deserved.

5 Barry Convey 10th Dec 2023

Mark was an absolute god send.

5 Fiona Roberts 28th Nov 2023

Mark was extremely kind and efficient about the arrangements and help me get the paper work filled in. His colleague who dropped the ashes off on our remote farm was very kind too. I felt they both went to the extra length at a difficult time for us and at the same time, in spite of a lovely customer service, the price was reasonable.

5 Hayley Abbs 20th Oct 2023

Absolutely brilliant service. Kind and understand. Helped me with documents etc. Would highly recommend

5 Zari Evens 6th Sep 2023

Mark and his team handled my Mum's wishes for her woodland burial and simple private graveside ceremony with the utmost respect and professionalism. They were extremely helpful and kind to me throughout from start to finish and I would recommend them to anyone. Thank you Mark for everything.

5 David Simpson 2nd Sep 2023

Robson and Stephens were brilliant at organising my late stepmother’s funeral. Highly recommended.

5 Jacky Fletcher 24th Aug 2023

Thank you Orlando for your care, compassion, support and respect at a difficult time. You were always available to answer questions and lead us through a process that we were completely unfamiliar with. Also the cost of the funeral seemed very reasonable. Highly recommended.

5 Monica Horn 23rd Aug 2023

Mark was extremely helpful and did everything he possibly could to make things go smoothly. Nothing was too much trouble, and he was very giving with his time. He never made us feel rushed,  and we are very grateful for his kindness and professionalism.

4 Carole Hayes 23rd Aug 2023

Really excellent service, very friendly and helpful 

5 Sarah Moyes 12th Aug 2023

The service we received was excellent. It was a challenging time and Mark Robson was helpful and supportive throughout. Nothing was too much trouble. I would highly recommend them . Thank you so much. 

5 Robert Dewis 3rd Jul 2023

Mark did a wonderful job at organising my mom's funeral. From the first consultation, he welcomed me and my family with compassion and was very clear and thorough at making sure everything was exactly as we wanted. He gave regular communication throughout the organisation process, which reassured us that everything would be done right. On the day of the funeral, he was thoroughly professional and made the day run very smoothly. Highly recommended.

5 Chris Eveleigh 24th Jun 2023

Mark and team were absolutely brilliant from the outset. Nothing was any problem and we did keep moving the goal posts. Everything was dealt with in a complete professional manner. Would highly recommend 

5 Martyn Colbeck 22nd May 2023

My father’s was handled expertly by Mark and his team.  From the first moment we met, I was very impressed by Mark’s professionalism and compassion.  It made the whole process seamless and much easier to deal with.  The funeral itself was beautifully choreographed.  I highly recommend Mark and his team. Thank you from all our family for your support during what is a very difficult time.  The Colbeck family.  

5 Mike Nixon 9th May 2023

As a family we are indebted to Mark, Emma and his team. Our Mum and Dad passed within two months of each other. Our dad passed first, and Mark was there every step of the way providing support, guidance and comfort to the family.

My dad’s funeral was respectful, dignified and a wonderful celebration of his life. When my mum passed soon after, it was never in question that Mark and his team would again be there for our family.

My mum’s funeral was wonderful and a joy full celebration of her life. Mark is a consummate professional, his ability to make a very emotional and difficult time easier is testament to his kindness and experience.

Mark leads a team that are caring, supportive and above all hold a level of compassion that is truly heartfelt. The informality, the relaxed approach and the diligence spoke volumes and provided great comfort to the family.

Mark and his team delivered what we needed as a family and throughout provided an exceptional service. The personal touch and understanding was exemplary.

To go the extra mile is ingrained deep within the ethos of Robson & Stevens Independent Funeral Family services, and was evident from the outset, which in turn provided great reassurance when we needed it most.

As a family we could not have asked for anymore, we, along with Mark and his team gave our parents the absolute best send off and they would have been proud.

It is not everyday you meet a person so dedicated to the service of others, especially in death, but Mark is that man. Mark and his team are the embodiment of all that is good in this world, and they give this willingly without question.

Thank you.

5 Jacqui Back 8th May 2023

Mark and his team were kind, courteous and extremely helpful during this difficult time. They made the whole process stress free and delivered exactly what we requested.

5 June Thompson 22nd Apr 2023

I highly recommend Robers &  Stephens. Funeral directors. Mark help me so much through my auntie funeral never didn’t know we’re to start l was so upset at this time & mark was there supporting me though everything l needed to do my auntie had a lovely funeral a lot of people said it was a beautiful send off wish help me though this really sad time thanks to robers & Stephens for being there for me & my family highly recommended