Robson Funeral Services, Minehead

5 Heather Coonick 11th Mar 2022

From my first contact Mark was excellent.  He communicated via WhatsApp as that's what I preferred, made sure I knew exactly what was happening and organised everything exactly as I asked.  We just missed the February storms but he checked on the Sunday that we were happy to go ahead the next day with the weather being so bad.  Our vicar was also impressed with him.  The bearers were smart and polite, the hearse spotless despite the weather. Thank you

5 Martin Dunn 19th Feb 2022

Helped us through everything in a difficult time

5 Jo Storey 15th Feb 2022

Marie, Gary and all the team go above and beyond with a very professional and personal touch. Attention to detail is amazing and we can’t thank them all enough for their kindness shown to us all at a very difficult time. Would highly recommend.

5 Victoria James 13th Feb 2022

Mark was friendly and helpful, made all our wishes come true. I would highly recommend. A throughly professional service.

5 Ben Horrobin 6th Feb 2022

The death of a loved one is a painful experience. Mark guided us through such a sad time with empathy and great professionalism. This gave us the strength we needed. I highly recommend him. Everything was perfect for my beloved . 

5 Andrew Moore 4th Feb 2022

Mark and his team were so professional and caring. The service room was perfect for the occasion as was the catering. It made it possible for the family to chat together without having to make way for the next funeral and the provision of the webcam enabled others to view from as far away as America. I could not have asked for more.

5 Heather Brelsford 2nd Feb 2022

Mark couldn't have been more helpful with all the arrangements at this very stressful time. He booked everything for us, including the celebrant, flowers, etc. We chose to use the room they have at the Funeral Director's, which was ideal for our requirements. I can't recommend them high enough and state again that the support offered during this period was excemplary.

5 Jane Smith 30th Jan 2022

There are no words to describe the wonderful support and care from Mark Robson for my mother's celebration and cremation . He was supportive in every way . Orlando and Marie thank you for your input also
On behalf of all the family thank you for being there and helping us through this sad time

5 John Esplen 25th Jan 2022

A first class service from start to finish. Our mother's funeral had unforseen complications, but Mark and his team guided us through the difficult process with professionalism and care ensuring the process was as stress-free and smooth as possible.

At all times we felt we were in safe hands which was very reassuring. I really can't thank Mark and his team enough or recommend his service too highly.

5 Kate Howard 16th Nov 2021

Very professional, but also very personal and compassionate. Could not fault them. Made the whole process very smooth and as little stress as possible. Thank you so much, Mark and team!

5 Ben Rogers 27th Oct 2021

Robson & Stephens were absolutely wonderful from the very first phone call, right up to the funeral service itself. Mark had the utmost compassion and sympathy for us all as a family, when dealing with the sad passing of my Dad and the grief that came with it. With my sister in New Zealand and unable to attend the service in person, Mark ensured she was part of the funeral arrangements from the very beginning. Nothing was too much trouble for him and he always put us at ease with his charming personality, which in very difficult circumstances can be a real comfort. I would not hesitate in recommending Mark and his team at Robson & Stephens, they were first class and very professional.

5 Emma Turner 18th Oct 2021

You have been amazing from start to finish. We couldn’t have had more support and felt more cared about. You went above and beyond and enabled us to say goodbye in a way that was most fitting allowing us to do all we wanted in the right way. The extra little touches were perfect it was as though you knew Michael as much as we did. Thank you from us all x

5 Charlan Williams 6th Oct 2021

Mark and Marie did my mum so proud. The stress and worry of organising everything was taken out of all my family’s hands. The service was perfect. Attention to detail was amazing and the care went above and beyond for my dad, my sister, myself and the children. Most importantly I knew my mum was well cared for and in the safest hands. Thank you all so much and to everyone behind the scenes. 

5 Alice Cribbon 6th Oct 2021

Has handled my husband and brother in laws cremations amazingly made everything easy and has been a fantastic support. Nothing is to much to ask for with them. Highly recommend.

5 Brian Bartlett 27th Sep 2021

Mark' approach I found very helpful. The arrangements, originally clearly explained by Mark, overall went smoothly, and Mark's attentiveness, particularly over the memorial stone, was much appreciated.

5 Stevie Cutler 15th Sep 2021

We found Mark very supportive throughout this difficult period, your thinking process is muddled by grief and Mark helps to lead you in the right direction, I was pleasantly surprised with the reasonable cost of the whole funeral, I have no reservation recommending this funeral directors to anyone who desires a personal and professional service.

5 David Goodfellow 13th Sep 2021

Mark and his team at Robson & Stephens (Minehead) were absolutely wonderful in providing the arrangements for my late mother's funeral. Mark was sensitive but at the same time helpful and efficient; he took care of literally everything (right down to the in-house catering for the wake/reception after the funeral service) from the moment I first spoke to him on the phone. I have no hesitation in recommending Mark and his team at Robson & Stephens.

5 Katie Davies 11th Sep 2021

Mark was amazing through the whole process from the day of nans passing up until the funeral. He’s been there for the family, looked after nan so well and made us all feel assured and confident that her body was safe and looked after. He took all the families considerations into account when planning the funeral and made it a very special day to celebrate nans life and for all the family. 
Thank you. 

5 Roy Steele 27th Aug 2021

I have nothing but praise for all the team at Robson & Stephens. The service we received and the care and understanding throughout the whole process was brilliant. We were always treated as a valued client and everything was communicated clearly by Mark. We always felt involved and that it was as much for us the family as it was for my beloved wife, Bet.
Would I recommend Robson & Stephens, yes wholeheartedly.
Thanks Mark and all the team

5 Nick & Kathryn Searle 20th Aug 2021

Marie and everyone at Robson & Stephens gave our Mum the perfect final farewell. They treated us all with love, care and empathy which we were so thankful for after losing our lovely Mum. Could not recommend them highly enough, thank you to everyone. 

5 Milena Float 17th Aug 2021

Stephens & Robson in Minehead prepare beautiful send off for my beloved father last month but not only that was heart warming - also the fact Mark looked after me and made me feel calm about my dad. So friendly and proffesional, so nice place as well. Highly recommended if you wish to receive such an emphatic service in difficult time. Thank you much for everything! Milena

5 Lisa Bailey 6th Aug 2021

I cannot recommend Mark and his team highly enough, their professionalism and caring is first class.

Mark, as primary contact and Funeral Director, has a personal and extremely caring touch, which the family were fortunate to have experienced prior to the passing of my Mum, who had been suffering from a long illness.

From the moment Mum was taken into Mark's care from our home, and throughout all of the planning to make the celebration of her life a truly wonderful and uplifting ceremony, his attention to detail was second to none.

The peace, reassurance and tranquillity was a truly wonderful thing to feel knowing Mum was in the best hands possible.

5 Lee Webber 31st Jul 2021

All the staff we met and engaged with throughout the whole process were very professional and friendly - they did a magnificent job in organising everything for the funeral for my father from start to finish - keeping us informed at every stage - we would highly recommend this company, excellent service. Marie was brilliant throughout and added some personal touches to the service - everyone who attended (100+) commented on what a lovely service it was! thank you!

5 Darren Parker 28th Jul 2021

Excellent service, Marie went above and beyond to make it a very personal experience for my family in difficult circumstances, would happily recommend

5 Sue Allen 21st Jun 2021

Mark could not have done any more for us as a family or our deceased relative. When we asked for the impossible he said yes and when a step further and offered more.
Kind, considerate, thoughtful and professional. I could not recommend them enough. No-one else could even compare.