Robson & Stephens Funeral Services, Bridgwater

5 Chris Mockridge 29th Oct 2024

My wife’s funeral was the 4th undertaken by Robson Stephens for my family.

The standard of service for the latest one was as high as that for the first one, if not better.

Mark (Robson) and his team are all very professional with nothing be too much bother.

The empathy, compassion and sympathy simply oozes out from all of them, from Pall Bearers through to proprietors, from collecting the deceased person through to submitting the final invoice.

The care and consideration given to and the preparation of the deceased was excellent.

Being the point of contact for the family, Mark is excellent, he is very easy to talk to and get along with. He understands our needs and was also very helpful with the funeral day planning from service sheets, provision of a vicar and the planning and preparation of the media used at and the running of the afternoon celebration of my wife’s life.

The whole day ran very smoothly and we had a lot of compliments for the service given by Robson & Stephens from attendees.

5 Beth Trevarthen 24th Sep 2024

We had a wonderful send off for our dad thanks to Robson and Stephens. Mark made us feel at ease throughout the process, we can’t thank them all enough. 

5 Crystal Ozouf 20th Aug 2024

Amazing service from Robson and Stephens, they helped me with the whole process of planning and arranging the funeral of my auntie, helped me in every way they could. A really lovely service in their service room. Thank you so much for giving my auntie the best send off.

5 Tim Joslin 14th Aug 2024

All the organisation and on the day activities were done efficiently and with the appropriate level of communication and feeling, fully in keeping with family wishes.

I do not hesitate to recommend them.

5 Sue Hamilton 27th Jun 2024

The support, guidance and care we received from Mark and his team was excellent. 
From the start we were guided and it certainly helped make a difficult situation much more bearable. 

The respect to the loved one who passed away was professional and respectful. 

We would definitely recommend Robson and Stephens Funeral Directors. 

5 Kelly Matthews 10th Jun 2024

Mark went above and beyond for my nan betty what ever we asked for he provided amazing service highly recommend 

5 Steven kendall 5th Jun 2024

Very professional and understanding, Mark went above and beyond to ensure that dad was cared for and looked after.
I would highly recommend them in time of need.

5 Kyla Nicholds 3rd Jun 2024

First of all I wanted to say a massive thank you to mark for everything he done for me and my family during a very difficult time.
Mark has done amazing work with several of my family members funerals including my sons. After losing my son we was very stressed about the whole planning of his funeral but after getting reassured by mark over a meeting he made me feel less stressed. With the help of mark I was able to grieve instead of stressing over the funeral.  Mark was able to reach our standards of what we wanted to say goodbye to my son. Mark was very understanding of the goals we wanted! We was worried about the cost and not being able to give our boy a good send of but mark helped with that and made it happen so our boy got the send of he deserved and more 

He wasn’t just a funeral director he was also a friend helping us through the hardest time of our life’s 

He also took care of our boy and made sure he was presentable every time we visited so we would remember him as he was 

Honestly thank you so much to mark and Robson & Stephen’s funeral service for the love and support through this time 

5 Paul Frost 1st Jun 2024

Mark and his team from Robson & Stephens have been unbelievably fantastic throughout the whole process. From their removal and care of Mum right through to the funeral itself, absolutely top class. The attention to detail and added personal touches made everything beyond perfect.

I could not recommend Robson & Stephens any higher, absolutely incredible and superb.

5 Caitian Williams 23rd May 2024

Very professional. Kind and easy to understand. Everything explained step by step as well. Perfect service 

5 Rachel Barker 22nd May 2024

R & S Funeral services at a very difficult time made every thing that needed to be done happen. We had a friends and neighbours service in the chapel up stairs on the premises on the Friday , then my wife was taken to London on the Monday where most of the family are for my wife’s cremation services. 
      Thank you very much.
                  With kind regards 
                              Ken Barker.
 

5 Shannon Kerbyson 22nd May 2024

After a very painful few months of losing my best friend I came across Robson & Stephen’s Funeral Service. After a phone call with Orlando plans for my best friends funeral was under way. And the months of built up stress had gone. 
Orlando - Has to be one of the nicest people I’ve ever come across. He made the day so special even down to every little detail. He was always just a phone call away if i needed anything. I don’t think I can put into words how compassionate and caring he is. In such a dark and horrible time with the odds stacked against me he was the one bit of hope I had and he made a time of darkness turn into a time of light and hope. I don’t think words could really be put into how grateful I am for everything he done. 
Mark- He is also one of the nicest people. To every little detail he put in to making this day happen. He somehow even managed to make me smile during the hardest of days. He really did help make the day come together and make it run so smoothly. I really cannot thank him enough for everything he done to help make this day stress free. 
I will never be able to put into words how grateful I am for Orlando & Mark and everything they did to make Billy’s day so special! A time of my life which will always be a sad memory has been added with some memories of happiness and hope and that’s thanks to both of them. I don’t think a simple thankyou will ever be enough! I don’t think I would have been able to make it to the day let alone through the day without you both! So thankyou!! Couldn’t recommend them enough! 

5 Jane Clothier 22nd May 2024

I wish to say a big thank you from all the family, Orlando was great so kind and compassionate. He made the whole process stress free which that alone made a big difference. I really appreciated all his help and care he took with dad. Big thank you to Bill the driver, such a nice person. I received such a warm and friendly welcome when I collected Patrick's ashes, which were carefully presented. Everyone there are so approachable and nothing is too much trouble. I would highly recommend their services, they gave my brother a wonderful send off which I and my family are truly thankful for.

5 Emily Green 22nd May 2024

Orlando went above and beyond to help me and my husband arrange our friends' cremation.

5 Sarah Smith 16th Apr 2024

Mark has advised on pretty much everything and guided us through the process and what we needed to do with regards every aspect of laying our dearest friend to rest. He is empathetic, kind and generous with his time and making sure everything was perfect for her family and friends. You could not be in better hands with Mark. He's the most thoughtful man I've ever met.

5 Janet Hawkins 15th Feb 2024

I could not recommend Mark Robson more, at the most stressful and upsetting time in my life, he was there to walk me through every step, and at my own pace .
Mark was kind, caring and considerate from the day my Dear husband passed until after the funeral and taking such care when returning the ashes to my home.
On the day, I was more than impressed with the arrangements, the beautifully presented Funeral pamphlet, presented to mourners upon arrival together with a little card seeded with spring flower seeds and a paper handkerchief, so thoughtful.
The photographic montage was so well presented together with my choice of music and the support given to myself and friends on the day of the funeral could not have been better.
Mark merits a 10/10 from me and 5 Gold Stars.
Submitted on behalf of Mrs Newport.

5 Darren Rossiter 12th Feb 2024

Friendly and professional from the beginning to end, made all the difference to what is always a difficult time, many thanks 👍

5 kim Williams 10th Feb 2024

These guys were absolutely amazing...they took care of everything...nothing was to much trouble for them..all very dignified..I would highly recommend this company...

5 Matthew Morris 5th Feb 2024

From the very first time I met Orlando,until the very last time I saw him, he was amazing in every aspect and detail both professionally and personally in arranging my mums funeral.
nothing was too much trouble, Orlando went above and beyond what I expected, even working from home on many occasions to make sure my mums funeral went smoothly.
On the day of my mums funeral my family and me were so happy how nice and organised everything was ,I  had many compliments from lots of the family even a few days after how nice the send off was.
Emma Britton the celebrant who took the service was so lovely.
I would recommend Robsons and Stephen’s to anyone, hopefully I won’t have to use a funeral director for a long time but this is the only people I would ever use.
Mr Matthew morris 

5 Graeme Galpin 18th Dec 2023

Would recommend them without hesitation. Mark and his team were wonderful and caring from day one.

5 Julie Searle 10th Nov 2023

The very best care and support I could ask for. 

5 Chris Knight 31st Oct 2023

I cannot say enough about Mark and his team, funerals are very emotional and confusing times, Mark has supported and guided us through this period with the utmost professionalism and compassion, my whole family wish to thank Mark and his team for the great send off for our step father Reg. 🙏🏻🙏🏻

5 Shaun Sparks 29th Oct 2023

Absolutely fantastic service 

5 Sarah Pople 21st Sep 2023

Thank you for such a caring, professional service. From the moment I rang Robson Stephens to inform them of Dave's passing, to even today, when we are a week after the funeral, the care continues. Mark and Orlando have been so caring, thoughtful, helpful, considerate and their professionalism has been outstanding.

I would have no hesitation to recommend this very professional, caring service to everyone - nothing has been too much trouble for them. At a time, when you are grieving for a loved one, the service and devotion received has been amazing. thank you so very much.

5 Christine Foster 25th Aug 2023

Very helpful understanding and professional