H Biffen & Sons Ltd

5 Jennifer Healey 23rd Nov 2022

Sarah took care of everything and interpreted our wishes exactly.  The celebrant, Beverley, arranged by Sarah was also perfect for our family and between them they put together a service that was brilliant, our guests said mum would have loved it - sad but funny, a real celebration of mum and her long and full life.  Thank you.

5 Mary Payne 21st Nov 2022

John Biffen and the team were extremely helpful and guided us through the process with such sensitivity. There were thoughtful touches both before and on the day of the funeral that really helped. Knowing that we were in such capable and experienced hands made the whole process much easier to deal with.

5 Sandra Berry 15th Nov 2022

Sarah has been the ultimate professional throughout what has been a truly traumatic time. She has gone above and beyond what her remit has been.

I can never express the gratitude I have for what she has done for us. And the beautiful service for mum. Thank you to Sarah and her team x

5 Patricia Brazier 24th Oct 2022

Sarah and staff guided us through this difficult time with the utmost compassion, guidance and nothing was too much trouble. Everything on the day was perfection thanks to Biffens.

5 Joanne Munroe 21st Oct 2022

Thank you for looking after my Dad.
The whole process from start to finish was seamless thank you.
Our first meeting to set everything up was perfect. Sarah has a conversation with you rather than ask a series of questions so by the end everything is set up to way you want and leaving you feel really calm and relaxed.
You get courtesy calls just to see if everything is OK. They are humble, empathetic and professional I highly recommend them to take care of your loved ones.
Thank you

5 Monica Nightingale 26th Sep 2022

From the beginning of the process my daughter and felt very supported and Mr Biffen was extremely kind and helped the decision making much easier than I feared.
On the day everything went very smoothly and handled very professionally.

5 Steven Washer 25th Sep 2022

Professional, compassionate, respectful and helped me through every step. First class service from a wonderful family business. 

5 Roger Harding 30th Aug 2022

As always John and his team made everything simple for our family. This is the second family funeral within 12 months directed by H Biffen and sons and each time they have been superb!
Roger Harding.

5 Sarah Winsor 14th Aug 2022

Sarah was amazing from the initial phone-call to the final day. She couldn’t of been more professional and helpful, she led us through with kindness, support and even made us smile

5 Sharon Cooper 13th Aug 2022

Fantastic service. Nothing was to much trouble. Thank you for getting us through this terrible time. Sarah rich Emily and gaynor thank you for everything you all did for big John and us. Xxx

5 Kevin Gooding 7th Aug 2022

John and his staff were very professional, compassionate and understanding to our requirements in our time of mourning.

5 Martin Gridley 7th Aug 2022

Professional, caring, throughout everything we asked for was provided without issue.
Advice and guidance was excellent.

5 Susan McDonald 30th Jul 2022

At such a traumatic time in our lives it was so reassuring to get advice and help from such professional, experienced and understanding team.
Nothing was too much trouble and Sarah was so friendly and understanding she made the day very easy for myself and my family to cope with.
I’d have no hesitation in recommending them.
Thank you.

5 Jean Pitman 30th Jul 2022

Throughout the whole process at such a sad time, every single person at Biffen's has shown the upmost compassion, professionalism and kindness. I can't recommend such a lovely team more.

5 Carol Nobbs 19th Jul 2022

We have been helped greatly ,by the way you ,and your staff have taken care of both ,our Daughter ,and our Mother .
Always speaking with dignity ,and respect ,at these ,most difficult times .
If there was anything we were unsure of ,you were there ,on the end of the phone to put our minds ,at ease .
The Chapel of rest is a comfort ,as we are able to spend time with our loved ones .
Both services were carried out ,in a unhurried ,and supportive way .
Thankyou ,all .

5 Trevor McCarthy-White 18th Jul 2022

Sarah and her team were conciderate, professional, and caring throughout the organisation and delivery of both our parents cremation and funeral services.

We have no reservation in recommending them to others in the Somerset area.

Thank you.

5 Steve Durant 9th Jul 2022

Very professional from start to finish, caring and understanding,just what you need from your funeral directors 

5 Edwin Hawkings 5th Jul 2022

Supportive throughout the funeral preparations, flexible, responded quickly to communications and professional. It was also great to work with Biffens who have served the community for many years and knew some family members and our history.

5 Mark Barden 28th Jun 2022

Excellent from start to finish 

5 Michael Trebble 21st Jun 2022

Sarah and her team are outstanding in every way nothing is to much trouble every thing is explained to you 

5 Molley Hulbert 21st Jun 2022

This was the second time going with Biffens. They were very helpful, answered all my questions and guided me all the way. Being 24 and organising a funeral isn’t easy, but Sarah kept me calm the whole time. The team were great, even there for a shoulder to cry on.
Thanks for your help guys!

5 Nick West 18th Jun 2022

very helpful with everything from start to finish

5 Stephen Tizzard 11th Jun 2022

5 Star service from 1st phone call to the funeral

5 Nick Berry 31st May 2022

We can't thank Sarah and the team enough, thank you for helping us through this difficult time

5 Esther Hollick 29th May 2022

I have never had to arrange a funeral before. But if I had to do it again I would choose biffens every time. 
From the very first moment we walked into the door we were treated with respect and we were listened to. 
Nothing was too much trouble and I felt like I was guided every step of the way.
We told them what we wanted and they just carried it out with no problems. It was exactly what we wanted for mum. 
The funeral was professional, dignified, personal and quite frankly perfect. 
I could not recommend them enough. 
Thanks for everything. She would have loved it.