A.W. Lymn is a family-run funeral director firm serving bereaved families from Harlow Wood, Kirkby-in-Ashfield, Sutton-in-Ashfield and other communities around the Mansfield area.
Latest Verified Reviews
Julie Bean 25th Mar 2025
The service provided by A W Lymn was exceptional from our first meeting with Karen,upto and including the service.
We were treated with care and respect at all times nothing was to ... o much for them.more
Lynne Dennis 24th Mar 2025
From the moment we made contact with Karen at AW Lymn at Sutton in Ashfield, the professionalism shone through.
The communication was excellent and the kindness and compassio ... n we received was second to none.
On the day, Jonathan, Richard the Celebrant and the team ensured that everything went smoothly and gave my husband a beautiful, dignified goodbye. My family felt supported and were guided through every stage of the service.
The bespoke coffin spray provided by City Flowers via AW Lymn , was outstanding and was exactly as I’d imagined, but couldn’t fully explain when requesting them.
I would highly recommend using them to any bereaved family.more
Kate O'Gara14th Dec 2024
We can’t thank everyone enough for their level of professionalism, their attention to detail, and their empathy towards myself and my children, during the planning, and then the fu ... neral of my husband. What was a very difficult time, was made far easier by everyone involved. Thank you all. I’d also like to say a special thank you to our celebrant, Tracey Matthews. She was truly wonderful, and so thoughtful. The service she put together was a perfect summary of my husbands life from beginning to end. more
Funeral arranger Karen Horton is in charge of the branch, along with senior funeral director and area manager Jonathan Baker.
The Sutton office, which became a part of the A W Lymn group in 2013, also deals with Lymn Vouchers and pre-paid funeral plans.
The site features full client facilities such as a family room, visiting room and cold room, and A.W. Lymn's funeral arranger, Jackie Potter, from A W Lymn Shirebrook also lives on the premises.
Karen is at the office from Monday to Friday, from 9 am to 5 pm and also after hours by appointment. You can receive assistance by calling A.W. Lymn Sutton's telephone number, which is available 24 hours a day, seven days a week.
The branch covers all of Sutton in Ashfield and its surrounding area including Berry Hill, Blidworth, Harlow Wood, Forest Town, Kirkby-in-Ashfield, Ladybrook, Mansfield, Rainworth and beyond.
A W Lymn The Family Funeral Service was founded in 1907 by Arthur William Lymn. Jackie, Matthew and Nigel Lymn Rose currently run the company.
The service provided by A W Lymn was exceptional from our first meeting with Karen,upto and including the service.
We were treated with care and respect at all times nothing was too much for them.
A.W. Lymn, Sutton Team replied
Thank you Julie & Joanne for your kind words, both in this review and to me afterwards thanking the team who took care of it. Karen.
5Lynne Dennis 24th Mar 2025
From the moment we made contact with Karen at AW Lymn at Sutton in Ashfield, the professionalism shone through.
The communication was excellent and the kindness and compassion we received was second to none.
On the day, Jonathan, Richard the Celebrant and the team ensured that everything went smoothly and gave my husband a beautiful, dignified goodbye. My family felt supported and were guided through every stage of the service.
The bespoke coffin spray provided by City Flowers via AW Lymn , was outstanding and was exactly as I’d imagined, but couldn’t fully explain when requesting them.
I would highly recommend using them to any bereaved family.
A.W. Lymn, Sutton Team replied
Lynne, thank you for taking the time to leave such a lovely review at this sad time.
It was a honour to help guide you and your beautiful family, and to look after Stephen for you at this difficult time. Take care of yourselves, Karen.
5Kate O'Gara14th Dec 2024
We can’t thank everyone enough for their level of professionalism, their attention to detail, and their empathy towards myself and my children, during the planning, and then the funeral of my husband. What was a very difficult time, was made far easier by everyone involved. Thank you all. I’d also like to say a special thank you to our celebrant, Tracey Matthews. She was truly wonderful, and so thoughtful. The service she put together was a perfect summary of my husbands life from beginning to end.
A.W. Lymn, Sutton Team replied
Kate, thank you to you and your family for taking the time to leave such a lovely review. If I can help with anything now or in the future, please don’t hesitate to contact me. Karen.
5Mark Titterton 17th Nov 2024
Professional as ever.
A.W. Lymn, Sutton Team replied
Thank you for taking the time to leave this 5* review. Karen.
5Brian Dodds 9th Aug 2024
Can't recommend this company high enough. Karen at Sutton in Ashfield is extremely efficient, professional and sensitive, guiding you through the whole process. They conducted the service for both my Mum and Dad. Highly recommended!
A.W. Lymn, Sutton Team replied
Thank you for your kind words, Brian. It was my pleasure to support you again and I'm glad you were pleased with all that was arranged and that we were able to help you create a fitting day for your Dad. Karen.
5Gillian Hawkins 7th Aug 2024
Karen at the Sutton Office was caring and sympathetic and easy to talk to.....but also very professional and efficient. Andy the funeral director on the day ensured that everything went smoothly for my Mum's funeral. This was the second time we have used A.W. Lymm for family funerals. Wouldn't hesitate to use them again in the future if the need arises
A.W. Lymn, Sutton Team replied
Gillian & Chris, thank you for taking the time to leave a heart-warming review and your lovely words, it is greatly appreciated, and it was a privilege to support you through this difficult time (sadly for the second time).
Andy & I are pleased you felt that our team was, professional, efficient and we are pleased you felt supported and cared for.
It’s lovely to hear that you would highly recommend us as a company, once again thank you! Karen.
5Jessica Rice 28th May 2024
Excellent service recieved, very supportive and honest! Achieved all expectations from Karen and Mark
A.W. Lymn, Sutton Team replied
Thank you, Jessica, for taking the time to leave such a lovely review at this difficult time.
I am so pleased that all the arrangements went as you wanted (and Beyond) its just a shame you were let down by the Lamborghini hire, but we came to the rescue with a Rolls-Royce Phantom.
I have now watched the service on demand, Mark certainly did deliver a fitting service as it was from the heart from yourself and many others, your dad will be so proud of you. Karen.
5Anne Jackson 20th May 2024
Thank you for your help and support, guiding us through this difficult time. Special thanks to Karen Horton for her compassion and arranging a truly memorable funeral for my husband.
A.W. Lymn, Sutton Team replied
Thank you Anne for leaving this review – It was an honour to help, guide and arrange the arrangements for such a well loved man.
I will certainly be trying his recipe from the Order of Service very soon. Karen.
5Heather Atherton 12th Apr 2024
We can't thank A W Lymn Sutton In Ashfield enough for their care and compassion during this difficult time after our dad passed. Karen looked after Dad and every aspect of Dad's care and funeral. A phone call, an email or a chat was never too much. Dad's funeral was everything he would have wanted and he would have been very proud. So thank you for making his final wishes a reality.
Many thanks to all the staff, especially Karen, Wendy, Jonathan and Andy.
And lastly just to say, Karen doesn't just do her job to the highest of standards..... she becomes a well trusted friend.
Thank you so much x
From the family of Don Lancashire
A.W. Lymn, Sutton Team replied
Thank you Heather, Joyce, Wendy and Valerie for taking the time to leave such a fabulous review. It was my pleasure to help, guide and make the arrangements for your late father – and I’m always here for “after the funeral” Karen.
5Belinda Rose 7th Apr 2024
Absolutely wonderful on all accounts. Would highly recommend
A.W. Lymn, Sutton Team replied
Thank you Belinda for taking the time to leave such kind words. I am pleased I arranged everything you required and possibly more. Karen.
5Julia Chalkley25th Mar 2024
From our first meeting we felt at ease and that our Son and Partner would be well cared for.The fact he had to be repatriated was not a problem to Lymns.On the day of the funeral all members of staff showed care and compassion Thank you to you all
A.W. Lymn, Sutton Team replied
Thank you Julia, Neil and Paul for such a lovely review – I was so pleased that the Repatriation from Barbados went with ease and we were able to get James home as soon as the authorities gave us the go ahead. Karen.
5Karen Hook 10th Mar 2024
All staff were kind and considerate and very sensitive to our needs. Courteous and polite and went that extra mile to ensure that everything went smoothly. The staff who collected my mum‘s body were very sensitive to the family’s distress. Even though I feel we challenged Karen to change some things which were difficult, she rose to the occasion and accommodated our needs. Jonathan was informative, super smart and kind. Coffin bearers were excellent and manoeuvred perfectly. Compared to other funeral directors that I have used, A W Lymns were the absolute cream of the crop. I will be definitely recommending them to everyone I know. Thank you so much, you did everything perfectly. This meant a lot to the family.
A.W. Lymn, Sutton Team replied
Thank you to you Karen and to Gill & Val for taking the time to leave this lovely review! We are glad that the funeral was a fitting tribute, Barbara was obviously a well loved and special lady. Karen, Jonathan and all the Sutton Team
5David Baldwin24th Jan 2024
Everything was perfect. Thank you for your care, compassion and professionalism
A.W. Lymn, Sutton Team replied
Thank you very much for your kind words. It was a great privilege being asked to look after you and the rest of the family in caring for Aunty Pat. A lovely funeral service during which family and friends could take time to remember Pat’s kindness, care and selfless nature. Thank you again, Colum.
5Jane Bamford 26th Dec 2023
Excellent
A.W. Lymn, Sutton Team replied
I thank you, Jane, for taking the time to leave a review at this difficult time, especially with it being Christmas. It was a sad day, but everything was perfect. Jackie.
5John O'Neill28th Nov 2023
Karen was very helpful from start to finish and the information provided made our efforts very easy.
the only snag was that order of service and donation envelopes arrived with the hearse and were hurriedly distributed to the mourners who were already in church
A.W. Lymn, Sutton Team replied
Thank you for taking the time to leave this 5* review. I am sorry that traffic on the day of the funeral meant that the drivers were unable to collect the order of service to arrive at the service ahead of time, but am grateful for your kind understanding surrounding this. Karen.
5Allison Sanderson30th Oct 2023
The service has been excellent right from making the difficult first phone call. We dealt with Karen at the Sutton in Ashfield branch and she was fantastic. She was sensitive, empathetic and so helpful with everything, guiding us through the difficult process. Nothing was too much trouble.
On the day of the funeral too, the team that looked after us were brilliant and professional.
Thank you all for your help at such a difficult time.
A.W. Lymn, Sutton Team replied
Thank you, Allison, for taking the time to leave such a lovely review. It was a privilege to support and arrange everything you wanted for your mum. We’re so pleased to read that “Marina’s” service was what you wanted for her – Thank you Karen & Andy.
5Martin Wright 8th Jul 2023
Excellent service from initial meeting with Karen through to funeral for ALL three funerals I've had to organise in last three months, your help and guidance were second to none. Thank you all.
A.W. Lymn, Sutton Team replied
Martin, I am sorry that we have got to know each other so well over the past few months due to such sad circumstances, but I am grateful to you for taking the time to leave this lovely review and am glad I was here to support you. Thank you, Karen.
5Beverley Street 18th Mar 2023
Thankyou perfect service from start to finish
A.W. Lymn, Sutton Team replied
Thank you Beverley for taking time to leave this review and for entrusting me to make the funeral arrangements for your late father as I did for your mother in 2019. I will certainly pass your review onto other members of A W Lymn team. Karen
5Lee Bromley 13th Feb 2023
The whole team were totally professional throughout what was my first time arranging a funeral. Karen couldn’t have been more caring and helpful and made a tough situation much easier to cope with. Thanks to David Coombs and Mark Andrew for what they did on and before the day of the funeral. I will be forever grateful for this. I would recommend AW Lymn in a heartbeat
A.W. Lymn, Sutton Team replied
Thank you, Lee, Margaret and Nigel, for taking the time to leave such lovely words. It was so nice to see your family supporting each other, and may I say, it was a privilege to look after you all following the sad loss of a dearly loved Husband and Dad.
5Lisa Newton 10th Feb 2023
Karen and all the staff at A W Lymn’s have been wonderful and so compassionate. Mum’s final journey was beautiful and they made the whole process seamless.
A.W. Lymn, Sutton Team replied
Thank you Lisa and all your family for this review and personal email to Sutton and the team. It was my pleasure and honour to look after your mum and of course you and your family, Friday afternoon meeting you all coming to see your mum, the love I saw from you all - she definitely would have been very proud!! Karen
5Julie Doy2nd Feb 2023
From first contact to collecting Dad's Ashes, the service received from all the Staff was first class which is what Dad deserved.
A.W. Lymn, Sutton Team replied
We thank you Julie, Helen, Fiona and all the family for these kind words. The funeral was a team effort with Andy making the arrangements and looking after you on the day, and my support in between from the office so I am glad that you felt well looked after by both of us. Karen.
5Susan Lloyd 22nd Jan 2023
A.W. Lymn funeral services arranged the funeral of our late mum, Mrs Sylvia Mary Morrell who sadly passed away in December 2022.
The professionalism, empathy and respect not only to the relatives in bereavement, but also for the deceased in the overall attention to detail of the whole services given was impeccable from start to finish. Every need and individual requirement was attended to, enabling you to give your relative the funeral they deserve.
Our thoughts and thankyou's go out to all personnel including those behind the scenes who you never meet. Special heartfelt thanks and credit for there services are Karen at the Sutton office who went out of her way to ensure you were looked after and Johnathan who guided us on the day from pick up until he dropped us off after the service.
We would also like to say a thankyou to the celebrant Katie Page who held the beautiful service ensuring every detail of our wishes was perfect, which it was.
A last a ... nd massive thankyou to you all.
Susan, Dave, Ian and Heather. (Sylvia's family). more
A.W. Lymn, Sutton Team replied
Thank you Susan for taking the time to leave such a lovely detailed review – it was a pleasure to look after Sylvia and all of your family, and to deliver (beyond) what you required. I felt truly honoured to assist in arranging this fitting and beautiful service to Sylvia. Thank you, Karen.
5Alan Wardle 5th Nov 2022
The service provided by Jonathan and Karen was excellent. Nothing was too much trouble in making sure everything was as I wanted to be. Karen made Eileen look so at peace in the chapel of rest. The flowers were perfect. Johnathan was his normal calm unflappable self. Many thanks for making my day. John Wardle.
A.W. Lymn, Sutton Team replied
Thank you, Mr Wardle, for taking his time to leave such an overwhelming review, we were both honoured to assist in arranging a fitting and beautiful tribute to Eileen. I have also passed your kind words to Fiona our florist for the wonderful Rose coffin spray colour idea, she certainly delivered what she said, they were beautiful!! Thank you, Karen.
5Janice Chrich 29th Oct 2022
Firstly I would like to thank Karen at AW Lymn,Sutton in Ashfield for her guiding hand in arranging my husband's funeral. We received a first class service from the first time we visited Karen. The order of service that she produced was absolutely amazing.
I would also like to thank Karen for pairing us with Mark Andrew the celebrant, his service was absolutely perfect in paying our respects to my husband Rob,it showed a true portrayal of his life and sense of humour,we couldn't have wished for anything better, it made a very difficult day so much easier to bear.
The cars,flowers,drivers and pall bearers were second to none. First class service from beginning to end.
Thank you all so much.
A.W. Lymn, Sutton Team replied
Thank you Janice for taking the time to leave such a lovely review. I have sent a copy of the email to the celebrant Mark Andrew and as like ourselves here at A W Lymn Mansfield Area team – he thanks you for such lovely words too. I am so pleased that everything went as it was arranged creating a service that honoured Rob. As for the service stationary, I can’t take all the credit Janice, as you provided the photo for the idea. It is very clear that Rob will be dearly missed but very much loved, not just by his family but by all that knew him. Thank you again, Karen.
5Mandy Stevens 20th Aug 2022
Karen ( Sutton in Ashfield ) was amazing from the beginning . She showed kindness , empathy and respect towards me . Very helpful and informative and kept me up to date with everything .
We used Mark to read the Eulogy , recommend by Karen and again nothing but praise for him
They made what is a horrible experience to deal with so much easier for me to arrange and deal with
A.W. Lymn, Sutton Team replied
Thank you Mandy for leaving this lovely review. i know it was a particularly difficult time for you being Sheila's executor and having to balance the needs of those who knew her but you did her proud and it was my pleasure to help you throughout. If there is every anything else I can do for you please just ask. Thanks, Karen.
The service provided by A W Lymn was exceptional from our first meeting with Karen,upto and including the service.
We were treated with care and respect at all times nothing was to ... o much for them.more
Lynne Dennis 24th Mar 2025
From the moment we made contact with Karen at AW Lymn at Sutton in Ashfield, the professionalism shone through.
The communication was excellent and the kindness and compassio ... n we received was second to none.
On the day, Jonathan, Richard the Celebrant and the team ensured that everything went smoothly and gave my husband a beautiful, dignified goodbye. My family felt supported and were guided through every stage of the service.
The bespoke coffin spray provided by City Flowers via AW Lymn , was outstanding and was exactly as I’d imagined, but couldn’t fully explain when requesting them.
I would highly recommend using them to any bereaved family.more
Kate O'Gara14th Dec 2024
We can’t thank everyone enough for their level of professionalism, their attention to detail, and their empathy towards myself and my children, during the planning, and then the fu ... neral of my husband. What was a very difficult time, was made far easier by everyone involved. Thank you all. I’d also like to say a special thank you to our celebrant, Tracey Matthews. She was truly wonderful, and so thoughtful. The service she put together was a perfect summary of my husbands life from beginning to end. more
