Gillotts Funeral Directors, Stapleford

5 Brian Woods 28th Feb 2025

I really cannot praise Hannah Chapman at the Stapleford Branch enough.
She made the funeral for my wife absolutely seamless and her approach to the bereaved family is not something that can be instilled by training. She has a natural empathy and affinity with people. A real asset to your business.

A mention also of Josh Wood, the celebrant. Another person who can only be described as a real asset.

5 Peter Arnold 7th Feb 2025

Hannah and the team were brilliant.  Hannah ensured everything was well planned and helped us choose various options.  The team on the day were friendly and professional ensuring everything went like clockwork.
Thank you to everyone concerned xx

5 Christopher Attwood 30th Aug 2024

Hi,myself & the family cant speak highly enough of the service we received from Gillotts,Hannah was brilliant from the moment we first spoke,her explaining and organising was 2nd to none,she made everything easy to deal with,we would highly reccommend Gillotts"

5 Keith Butler 11th Aug 2024

Gillotts offered a very compassionate and personal service throughout the whole process. Hannah Chapman is a tremendous asset to the Business, very professional and efficient but also able to show kindness and empathy at such a difficult time. We wanted a personal service to celebrate the life of our loved one and it was exactly that.

We have no hesitation in recommending Gillotts in the future.

Keith and Terry Butler

5 Linda Gleave 26th Jul 2024

From the moment I went into the office in Stapleford to the funeral itself I never felt alone or uncomfortable. The staff kept me well informed and were extremely helpful throughout the process. All of the staff I interacted with treated me with kindness and compassion. Excellent service.

5 Kenneth Pearce 23rd Jul 2024

It was a pleasure dealing with Gillotts. At a very distressing time they were helpful, curtious and professional in everything they did. We were perhaps not the usual clientele they have had to deal with but they treated us with dignity and sympathy in equal quantity. The two ladies we dealt with, Danni and Hannah, we so helpful and whilst we had some amusing conversations things ever breached the standards of professionalism that were expected. We would highly recommend the company to anyone in the future.

5 Liam Kelly 12th Jul 2024

Hannah and the team at Gillotts were exceptional in offering help and support at an extremely difficult time. Nothing was too much trouble, they were there when we needed them, and they made the whole process transparent and accessible. Always at the end of the phone if you needed any advice or help, they couldn't have done more for us. I have no hesitation in recommending Gillotts for a professional, courteous and sympathetic service.
Liam.

5 Janet Jones 28th May 2024

Janet Jones 

5 Lindsey Johnson 20th May 2024

Very compassionate and personal service , all the staff absolutely brilliant , thank you Hannah for organising the funeral for  our Mum it was as she wanted and wished for , it was perfect 

5 Karen Thompson 5th Mar 2024

I felt they looked after my Mum from the time she was picked up to when she was cremated, everything went very smooth and l can’t thank them enough.  

5 Nicola Langfield 28th Feb 2024

We cannot speak highly enough of Gillotts Funeral Directors in Stapleford who we contacted when my Dad passed away. Right from the first phone call staff were helpful and informative. Hannah at Stapleford in particular was so kind and caring and guided us through the whole process beautifully. Nothing was too much trouble and Hannah was literally there for us every step of the way making sure everything was just as we wanted it to be. She organised for Dad to be transferred from the hospital into their care at the Chapel of Rest, booked the Crematorium, put us in contact with a celebrant to conduct the funeral service and even created a beautiful visual tribute by setting some photos of Dad to a piece of his favourite music. We went to see Dad in the Chapel of Rest several times and never felt rushed. This gave us time to say our final goodbyes and helped us come to terms with his passing. On the day of Dads funeral Danni from Stapleford was there making sure that everything went to pl ... an and I have to say we really felt it was perfect. We were in such good hands with Hannah and Danni and cannot thank them enough for everything they did for our family at such a sad and difficult time.  more

5 Tim Barker 7th Feb 2024

At a very difficult time for us all Gillotts were supportive understanding and caring…. An excellent service. 

5 Paul Wilson 15th Dec 2023

A very sad time for us but sensatively guided through this side of things by Hanna at the Stapleford branch, Thank you x

5 Jennie Dunn 25th Nov 2023

Thank you. You made dad's funeral so special and gave us everything and more than we could ever imagine. Your patience, support and kindness is gratefully appreciated at such a difficult time. You are true professionals and we thank you from the bottom of our hearts.

5 Marie Jennings 22nd Oct 2023

All the team at Stapleford provide such a caring and attentive service to help through a difficult time. Nothing is too much trouble and everything is dealt with efficiently making it as easy as possible to make the arrangements. Thank you particularly to Danni and Hannah.

5 Angela Mitchell 12th Sep 2023

They are very professional and caring. They couldn't do enough to help

5 Lynn Tivey 29th Jul 2023

The personal service we received while organising my mothers funeral through to completion was excellent. Hannah’s help with the Order of Service & Reflections was brilliant. We were guided through the whole process. Danni was also there to answer any questions we might have & also kept in touch to make sure we were happy with the arrangements. 

5 Mrs S Barlow 28th Jul 2023

Very sympathetic and gentle approach.  Listened to all our wishes and funeral was lovely 

5 Nikki Cleaver 11th Jul 2023

We cannot fault the excellent service we have received from Gillotts Funeral Directors - especially from Hannah in the Stapleford office. She, Danni and Chris the Celebrant were empathetic and professional at all times, translating our thoughts and ideas into a funeral our mum would have loved. Everyone remarked that the service was 'Audrey to a tee'. Many said they enjoyed it and more importantly that mum would have loved it. All this was down to the help and advice we were given. The costs have been well within our budget, with no hidden extras. It felt as if friends were helping us rather than simply Funeral Directors. The after care service has been great, and cannot be faulted.
We'd definitely highly recommend using Gillotts.

5 Kenneth Bamford 15th May 2023

Excellent professional service and advice. Sympathetic guidance made a difficult experience so much easier. Thanks to Alan and his team for all their help.

5 David Ellison 15th May 2023

All of the staff go above and beyond to help, with great care.

5 Jenni Wyllie 3rd May 2023

Gillotts were amazing, they looked after mum and us so well.
They provided a brilliant service met all our wish for mum so everything could run smoothly the funeral service was exactly what she would have wanted we couldn't have thanked them enough . Thank-you Gillotts.
From the Marshall's

5 Jackie Woolley 24th Apr 2023

Can't speak highly enough of both Alan and Hannah at Gillots Stapleford. They were caring, kind and friendly whilst maintaining professionalism at all times. Mum's funeral went exactly as planned and having them both on hand was a great help.
Would definitely recommend them.

5 Glenys Cattermole 19th Apr 2023

Very pleased with the service we received at a very sad time

5 Sally-Ann Roberts 12th Apr 2023

In such sad times the team at Gillotts were great, mum had already had her funeral plans in place so the few fine details that were needed to give mum a lovely goodbye were done so good. From the first time we visited Gillotts with mum to put her funeral in place to even after visiting for advice on mum's head stone they were so helpful. Lovely team.