A.W. Lymn is a family-run funeral director firm serving bereaved families from Bilborough, Bramcote, Wollaton and other communities around the Nottingham area.
Latest Verified Reviews
Andrew Rutherford11th May 2020
Caring and kind thank you for all you have done kindest Andy
Fiona Minney24th Apr 2020
The team in the Wollaton branch worked really hard to help me give my Mum the best send-off possible, despite the COVID-19 pandemic, for which I will be forever grateful.
They offered me advice, support and comfort at one of the most difficult times in my life in a professional but personal manner. The staff provided me with compassion and time when I struggled to make decisions or got confused about things due to my extreme tiredness, and endeavoured to satisfy all my requests.
I felt my Mum’s physical being was treated with dignity, respect and loving care. I felt she was safe with them and I trusted them with her. When I went to visit my Mum in the chapel of rest there was an overwhelming sense of peace in the room.
The only reason I haven’t selected ‘Excellent’ was due to very last minute (as in within the 2 hours prior to the hearse arriving at my Mum’s bungalow) telephone calls regarding the length of the funeral service and me having to choose what to omit from the order of service in case we ran out of time. There was also a last minute notification that I would be unable to witness the charging of the coffin - but was then fortunate enough to actually be able to do this anyway.
Overall I would highly recommend A.W.Lymn and would like to thank them for everything they have done for me and my Mum. I will be using them again for my Mum’s memorial service when the COVID-19 pandemic is over.
Anne Hazard31st Mar 2020
Losing our mother was devastating
But trying to organise a funeral Due to the outbreak of The Coronavirus was was difficult and only added to our grief
However , thanks to Alan and his team Everything went as well as could be expected ...given the circumstances. and we were so very grateful for that .
Thank you x
The Wollaton branch originally belonged to the Ilkeston Co-op Funeral Service before being incorporated into the A W Lymn group in 2003. The funeral home was formerly based on Arleston Drive in Wollaton, but was moved in late July 2014 to a purposed designed site on Wollaton Road called Deer Park House.
The new premises has off-street car parking and a beautiful visitation room with its own private waiting area.
The office was formerly a police station and features a large, bright, modern client reception, as well as state-of-the-art rooms.
The office is run by Funeral Director Kirby Cranshaw with the help of Funeral Arranger Sky O’Neill.
The funeral home is open Monday to Friday from 9 am to 5 pm and on Saturdays from 9 am to 12.30 pm. You can also make an appointment to see someone after hours via the telephone number.
The branch covers all of Wollaton and its surroundings including Bilborough, Bramcote, Nuthall, Strelley, Trowell, Watnall and beyond.
A.W.Lymn The Family Funeral Service is managed and owned by the Lymn Rose family. Nigel, Jackie and Matthew Lymn Rose are the directors of the company.
Caring and kind thank you for all you have done kindest Andy
Matthew Lymn Rose replied
Thanks for the kind words Andy, sorry I wasn't with you on the day but I hope Kirby and the team looked after the family in the way you would have expected them to. Best wishes.
4Fiona Minney24th Apr 2020
The team in the Wollaton branch worked really hard to help me give my Mum the best send-off possible, despite the COVID-19 pandemic, for which I will be forever grateful.
They offered me advice, support and comfort at one of the most difficult times in my life in a professional but personal manner. The staff provided me with compassion and time when I struggled to make decisions or got confused about things due to my extreme tiredness, and endeavoured to satisfy all my requests.
I felt my Mum’s physical being was treated with dignity, respect and loving care. I felt she was safe with them and I trusted them with her. When I went to visit my Mum in the chapel of rest there was an overwhelming sense of peace in the room.
The only reason I haven’t selected ‘Excellent’ was due to very last minute (as in within the 2 hours prior to the hearse arriving at my Mum’s bungalow) telephone calls regarding the length of the funeral service and me having to choose what to omit from the order of service in case we ran out of time. There was also a last minute notification that I would be unable to witness the charging of the coffin - but was then fortunate enough to actually be able to do this anyway.
Overall I would highly recommend A.W.Lymn and would like to thank them for everything they have done for me and my Mum. I will be using them again for my Mum’s memorial service when the COVID-19 pandemic is over.
Chloe Lymn Rose replied
It was indeed a pleasure in helping you and your family through what was a traumatic period for you all. We all put our hearts into caring for both your family and your Mum, and I can only sincerely apologise for the last-minute hiccup in terms of timing and scheduling of the service. We were delighted that we were able to schedule the witness charging of the cremator as a final send off. Please accept our warmest wishes to you all. Thank you, Alan.
5Anne Hazard31st Mar 2020
Losing our mother was devastating
But trying to organise a funeral Due to the outbreak of The Coronavirus was was difficult and only added to our grief
However , thanks to Alan and his team Everything went as well as could be expected ...given the circumstances. and we were so very grateful for that .
Thank you x
Chloe Lymn Rose replied
Our heartfelt thanks to the whole family for such lovely words. We are grateful to be able to help you through such a difficult time. Thank you so much. Our thoughts are with you all. Alan & Kirby.
5Elizabeth Hughes24th Mar 2020
Excellent service, thank you. Alan Matthews in particular was very professional and extremely helpful as we put together Dad’s funeral during all the chaos of the coronavirus restrictions. We still managed to do Dad proud despite all the obstacles fate threw into our path.
Many thanks.
Chloe Lymn Rose replied
It was an absolute delight to serve you. With all the many restrictions coming into play it was certainly a challenge. Nevertheless, Iâm heartened to know that the funeral arrangements were the best they could have been. As always, these things are a team effort and Iâll pass these kind words onto my colleagues. Thank you, Alan.
5Linda Allen23rd Mar 2020
The team at A W Lymn Wollaton were so professional, caring, kind and organised that I cannot say enough about how impressed I am. Kirby was excellent in every way, she is certainly perfect for her role which must be quite difficult at times. Alan too was always helpful, pleasant and welcoming every time we visited the premises. I am sure my Mum, Marjorie Hutchinson, would have been so pleased that she chose A W Lymn to look after her. With thanks for everything.
Linda Allen
Chloe Lymn Rose replied
Linda, It felt like an honour to look after your Mum for you and I sensed from you that things were just as she would have liked. I felt very proud to have arranged and conducted this service and am really grateful to you for your very kind words. Thank you, Kirby.
4Fiona Riley 7th Mar 2020
Excellent service at a sensitive time .
Chloe Lymn Rose replied
Thank you for taking the time to review our service, the whole team at Wollaton would thank all the family for their high appraisal and they are pleased that they could be of such help.
5Cheryl Hunt28th Feb 2020
Thank you so much for a very well organised day and the compassion showed by your staff . Thank you to Richard for reading dads tribute so beautifully
Chloe Lymn Rose replied
We are pleased that Alan took great care of you during this sad time and that Richard added the necessary gravitas to the service with his tribute. Thank you.
5Neil Burgin10th Feb 2020
Excellent from start to finish. Courteous, helpful and all went like clockwork on the day.
The Order of Service and Keepsake cards were stunning. Alan's advice was so welcome at, what was, a very emotional time.
Mum would have been so pleased.
Thank-you all.
Chloe Lymn Rose replied
What an absolutely lovely family and it was my privilege to help you through such a sad time. I was particularly pleased with how the order of service and the keepsake cards came out. We all wish you well. Thank you, Alan.
5Tony Salmon5th Feb 2020
very good and personal
Chloe Lymn Rose replied
We are glad that we were able to support you during this sad time and thank you for this positive review.
5Collette Slade24th Jan 2020
The time and care given to us, as a family was excellent. You made the process as painless as possible.
The follow mon support on preparations for the funeral was also excellent and nothing was too much trouble.
Thanks for everything
Chloe Lymn Rose replied
We were honoured to have the opportunity to serve you and your family who deserved nothing but the best. Thank you for your kind words. Our sincerest and warmest wishes go with you. Alan
5Robin Birch20th Jan 2020
A
Chloe Lymn Rose replied
Thank you for this 5* review.
5Julie Page15th Jan 2020
I want to say a huge thank you to Alan and Julia at the Wollaton branch. I was treated with compassion and kindness and they made a sad and difficult time bearable for me and all the family. The funeral was professional, dignified and incredibly well run with a large helping of human kindness. We had the funeral on a Saturday and viewing of mum specially arranged for Saturday morning to accommodate relatives flying in from Ireland. Nothing was too much trouble and I am so very grateful. Thank you again.
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive and detailed review of the service provided by Alan and Julia. We are glad that their kindness, compassion and professionalism made this difficult time a little more bearable for you and that the ability to view Mum and have the funeral on a Saturday made a difference for your relatives travelling from Ireland. Thank you.
5Philip Hand13th Dec 2019
Professional, thoughtful and friendly all-round service from all members of staff.
Chloe Lymn Rose replied
We are glad that the service you received was both professional and friendly and we thank you for taking the time to review the service provided by Alan and his team.
5Kevin Powell10th Dec 2019
The whole experience from the start of organising to the funeral itself was seamless with great attention to detail. We were guided along every step of the way by Alan Matthews with his obvious expertise. The funeral director on the day, Julia, was perfect as was our driver and other staff in attendance.
Chloe Lymn Rose replied
A wonderful family who deserved, and received, only the best from us all. Itâs so nice to receive such lovely words and sentiment. It really drives us forward. Thank you so much. Alan.
5Tamara Harrison2nd Dec 2019
We received an excellent service from kind and considerate staff at the Wollaton branch - thank you!
Chloe Lymn Rose replied
We really do appreciate such kind words. Itâs always reassuring that weâre doing the right thing by our lovely families. We all send our sincere best wishes. Alan.
4Richard Edwards30th Nov 2019
They made the best of a bad day, this was the second funeral they have conducted for us in 5 months so that speaks for itself.
Chloe Lymn Rose replied
We are sorry that it has been necessary for you to require our services twice over the past 5 months but are glad that Alan was once again able to make the best of a bad day for you. We note that on this occasion you have given a 4* rating, and if there was anything further we could have done for you to improve things for you then we would welcome this feedback. Thank you.
5Kelly & Simon Bartles26th Nov 2019
Alan at the Wollaton branch was fantastic. Caring and helpful when I wasn't really sure what I was doing.
I'm sure my grandma would have been happy with the service at the crematorium and all the Lymns staff involved. Thank you.
Chloe Lymn Rose replied
We are all pleased that we lived up to our reputation for delivering a quality service for your Grandma. Thank you so much for being a lovely family. You deserved only the very best help and care and weâre so glad you allowed us the opportunity to provide it. Best wishes from us all. Alan.
5Robert Binger24th Nov 2019
A very professional team and Alan and Julie both ensured ‘the day’ went super-smooth.
Everything was exactly as discussed, everything punctual and everything done with a genuine care for the customer.
Thank you.
Chloe Lymn Rose replied
We are glad that team were punctual, well organised and caring and we are grateful to you for taking the time to leave this kind review. Thank you.
5Karen Hill18th Nov 2019
The staff at Lymn's of Wollaton were extremely helpfull and compassionate at this very sad and difficult time. Special thanks to Mr. Alan Matthews for all of his help and guidance .
Chloe Lymn Rose replied
I really am so grateful for such kind words. You were all extremely nice and it was a pleasure to help you through this very difficult time. My best wishes go out to you all. Alan.
5Linda Shaw18th Nov 2019
A W Lymn of Wollaton provided excellent service for my mother's funeral last week. Everything was organised perfectly with great attention to detail, and it was all done in a very thoughtful and caring way. Alan and Julia helped so much, both with the arrangements prior to the funeral, and also on the day, ensuring that everything went smoothly - I cannot praise them enough.
Chloe Lymn Rose replied
A truly lovely family. It was a great privilege to serve you. Julia and I are extremely delighted that everything went smoothly and we wish you all the best. Thank you, Alan.
5Patrick Wallace2nd Nov 2019
A.W.Lymn provided a totally professional service - businesslike and efficient, and with perfectly judged tone.
Chloe Lymn Rose replied
It is always great news to know that we found the right tone; addressing everyone in the room equally. We always strive to be as professional as possible as well as being fully aware of the intensely emotional situation. Many thanks for your kind words, Alan.
5John & Barbara Royce1st Nov 2019
Thanks so much, everything was perfect.
Chloe Lymn Rose replied
Thank you very much for your kind words. We are so glad everything went perfectly. Best wishes from everyone here at A W Lymn @ Wollaton. Alan.
4David Martin25th Oct 2019
The most important thing was that everything was absolutely right on the day , when Julia Carty handled everything impeccably, including the Rolls Royce on our return from the crematorium. There were one or two superficial misunderstandings during the days before our mother's funeral, but the head office systems and supervision must have all worked very well.
Chloe Lymn Rose replied
We are very pleased that everything was absolutely right for you at the time of the funeral and that Julia in particular looked after you so well. We are however sorry that there were a couple of superficial misunderstandings and if we were involved in any way we would welcome the opportunity to discuss these further with you so please feel free to contact either Alan, Julia or Head Office should you wish to do so. Thank you.
4Gordon Carrington19th Oct 2019
Very kind and considerate to myself and family at this most stressful time
Chloe Lymn Rose replied
We are so pleased that everything went well and all my heartfelt and kindest wishes are sent for everyone. Thank you, Alan.
5James Smales 14th Oct 2019
We cannot fault the excellent personal service, advice and help given to the family in planning Stephen`s funeral at such a difficult time. The promptness in changing things at our request, communication and keeping us up to date with the arrangements being made on our behalf, was really good. On the day of the funeral, we were given time and not rushed when getting in and out of the funeral cars. After the lovely, sensitively led service, we had time to speak to people. The day went so smoothly and nearly everyone who attended the funeral sent messages later, with really positive comments. Thank you.
Chloe Lymn Rose replied
We are absolutely delighted that the whole service went well. You were all so nice and deserved only the best. Thank you so much for your kind words. Alan.
Caring and kind thank you for all you have done kindest Andy
Fiona Minney24th Apr 2020
The team in the Wollaton branch worked really hard to help me give my Mum the best send-off possible, despite the COVID-19 pandemic, for which I will be forever grateful.
They offered me advice, support and comfort at one of the most difficult times in my life in a professional but personal manner. The staff provided me with compassion and time when I struggled to make decisions or got confused about things due to my extreme tiredness, and endeavoured to satisfy all my requests.
I felt my Mum’s physical being was treated with dignity, respect and loving care. I felt she was safe with them and I trusted them with her. When I went to visit my Mum in the chapel of rest there was an overwhelming sense of peace in the room.
The only reason I haven’t selected ‘Excellent’ was due to very last minute (as in within the 2 hours prior to the hearse arriving at my Mum’s bungalow) telephone calls regarding the length of the funeral service and me having to choose what to omit from the order of service in case we ran out of time. There was also a last minute notification that I would be unable to witness the charging of the coffin - but was then fortunate enough to actually be able to do this anyway.
Overall I would highly recommend A.W.Lymn and would like to thank them for everything they have done for me and my Mum. I will be using them again for my Mum’s memorial service when the COVID-19 pandemic is over.
Anne Hazard31st Mar 2020
Losing our mother was devastating
But trying to organise a funeral Due to the outbreak of The Coronavirus was was difficult and only added to our grief
However , thanks to Alan and his team Everything went as well as could be expected ...given the circumstances. and we were so very grateful for that .
Thank you x
