A.W. Lymn Wollaton

4 Gillian Godbeer 21st Mar 2023

Kirby was very attentive throughout the day of the funeral. I knew exactly what was going on and what was expected.

5 Jacqueline Bradford 14th Mar 2023

We have used A W Lymn in Wollaton a few times now and always find Kirby and other members of the team warm and friendly and willing to suggest and help with the funeral arrangements. A lovely mix of helping and compassion. Thank you so much. Always on the day of the funeral, beautifully turned out, calm and there for you but also making sure everything runs smoothly without you knowing!

5 Paul Robinson 5th Mar 2023

A professional and respectful service provided with all requests met.

5 Richard Sanderson 4th Mar 2023

From start to finish all of the Lymns staff were superb. At what is a difficult time I would highly recommend their service.

5 Carole Maddison 25th Feb 2023

We are so grateful for Lymn’s for being just what we needed. We felt completely safe as they took all the anxiety away and did the thinking for us. Highly recommended. Thank you very much for your care and respect.

5 Amanda Jew 24th Feb 2023

Our heartfelt thanks to Lymn's, especially to Kirby for the care and understanding she showed in helping us to arrange Dad's funeral. And a special mention to our celebrant Anja Laidler who went above and beyond to create the perfect service, it was really beautiful. Thank you.

5 Peter Pycock 21st Feb 2023

During such a sad time for our family, the Wollaton branch took great care of us, the staff are amazing, thank you to Julia for sorting all the paperwork and bits for us, and a massive thank you to Kirby for her touch on the day of the funeral. all the staff were perfect, Well done to you all best regards Pete & Steve 

5 Charlie Singh Swali 8th Feb 2023

Lymn, was extremely Amazing they gave my farther the best send off 🙏

5 Pam McClure 27th Jan 2023

Sincere thanks to all concerned at A.W. Lymn for your professionalism, sensitivity and kindness over the death of my Mum. The funeral arrangements went perfectly too. 
Highly recommended. 

5 Makinder Suri 25th Jan 2023

Kirby was precise, clear and helpful. All went so well on the day and we are grateful for the service we received.

5 Charles Leslie Johnson 21st Jan 2023

Staff was great kept us at ease when going through paperwork and the staff on day of funeral was very helpful and professional 

5 Jane Spencer 8th Jan 2023

We could not thank Kirby enough the kindness and professionalism she showed us whilst sorting out our mother’s funeral and being there with us on the day itself. She helped us 2 years ago with our father’s and was just the same, she’s a real credit to your company, you’re very lucky to have her! 

5 Madeleine McMullin 5th Dec 2022

Everyone at Lymn's Wollaton branch was very helpful, efficient and kind, and the funeral went without a hitch. Thank you.

5 Judith Riley 2nd Dec 2022

I and my Daughter and Family would like to say how fantastic the service provided by Kirby at the Wollaton branch has been .. she and all the staff actually have gone over and above to help and provide us with an absolutely 💯 seamless service .. from just an hour after Patrick passed away to the final trip for us to the “ Wake” Kirby was no less than superb .. my Grandson who is just 8 has now many “ good” memories of his Grandfathers funeral… so important at this age , and I would recommend Llyms and especially Kirby and Cary’s with complete confidence.. thank you from Judi and Sarah Riley

5 Julian Belshaw 27th Nov 2022

From the moment we walked through the door at lymn's at wollaton. We were treated with the upmost compassion and kindness in our time of grief. Kirby was very helpful and thorough in explaining what was needed and how the service would run. Everything went as planned with the upmost professionalism. My brother's and myself would like to take this opportunity to thank Lymn's and their team for a professional and trouble free funeral, for our mum. Thank you from the Belshaw family.

5 Margaret Lacey 25th Nov 2022

Excellent service from Charis and Matthew. Efficient and compassionate.

5 Bryan Jones 7th Nov 2022

Very pleased with the service received.
The only possible improvement would be to have the orders of service delivered when received so that they could be given to the church ushers before the thanksgiving service.

5 Steve Rose 25th Oct 2022

Lymns were thoroughly professional and efficient in all aspects after our mother had died. Staff were caring, understanding and helpful at this sad time.

5 Keith Cope 22nd Sep 2022

Everything eas well planned and executed.

5 Imogen Mikle 21st Sep 2022

We can't thank Kirby and the team enough for making our mum's funeral such a special and fitting tribute to how amazing she was. In the days prior, everyone showed such kindness and gave us time, we never felt rushed, and we were made to feel comfortable to ask anything we needed. We were able to open up about our thoughts and fears when we talked with Kirby at our first meeting and we even had a laugh at points!
So many people came up to us and said what a wonderful service it was, some said it was the most beautiful they'd ever witnessed! The order of service sheets looked so perfect and we really appreciate how you made a bespoke design so we could incorporate our artwork of mum's favourite flower, Bluebells, and the team adding in the wildflower seed packets we wanted to include. Again we had so many people say how beautiful they were and how lovely the photographs were. It made such a special keepsake for people who knew and loved our mum. The flowers and blue casket were beautiful and we really appreciated being able to see mum in the Chapel of Rest, and that it was possible for mums close friend to visit the day after we did - that meant a lot that she was able to do that. Also that we were able to do mums make up was important - feel so grateful for these little things being accommodated.
Kirby was an absolute legend from the start to the end of the whole process. She has such empathy and nothing was too much trouble for her. We really feel she went above and beyond to make sure that this very important day for us was exactly as we wanted and gave us emotional support as well as practical, dedicating time to make sure that we were prepared and helped us to understand the process clearly, which was reassuring. She spoke to us both with such care and has such awareness of how differently people experience grief. She was able to support us both through everything, understanding that the way we are dealing with such terrible loss meant we had different needs. She did all she could to help us navigate what was happening in the most comforting way possible. She is also very skilled at navigating complications / tricky situations with family or friends with sensitivity and assertiveness, as shown with a particularly over-enthusiastic neighbour of mum's who phoned A.W.Lymn wanting to see mum. We were worried she'd feel offended if she couldn't but we knew mum wouldn't want it, so Kirby assured us she'd happily explain to her that it was family only and let us invite close friends privately. This way she spared us needing to deal with any awkwardness, so that was very helpful.
During the service at the church she entertained our three year olds with the toys there so that we were able to focus on mum and all that was being said about her life and spirit, which meant a lot to us. Very impressive that she walked in those heels all the way from our house to the church too! Being collected and following mum, with our neighbours stood outside their houses waving her off was so special. Kirby said that it was more than a job for her and that really shows in the way she chooses to do things, we are so grateful that we had her as our funeral director. She had been due to be off work the day of the service but she could see what it would mean to us to have her look after us on the day she changed her plans especially, and that takes a special kind of person to do that. Mum would be so happy that someone so caring and down-to-earth was there for us through it all. It's like it was meant to be! Kirby must be making her loved ones, present and lost, so proud of her for helping families during the most painful times of their lives, to feel comfort and closeness to their loved ones in such a special way and supporting them through it all.
The whole day was so perfect, we really did give mum the special and wonderful send off she deserved, which was so important to us. Our dad was so touched by all of it, he said it was perfect. Mum would be so proud of us and thankful to all who helped make it happen, as we are.
Kirby is such a professional and took care of us whilst we were understandably emotional and overwhelmed on the day, even though I'm sure it was like herding cats (!) and never made us feel anything but comfortable to grieve as we needed, even when we were running a bit late after the service. She facilitated us helping to carry mum to her final resting place which was very poignant for us (though I'm not sure how much 'help' we were!).
Mum chose A.W.Lymn Wollaton and had organised a lot before she passed, we are lucky we had such a caring and thoughtful mum....and she chose well! We feel grateful for the whole experience and Kirby is an absolute credit to the company, though I've no doubt you will have heard this many times before.
Thank you Kirby, you didn't know mum but she'd definitely have liked you! Thank you to the whole team as well, we couldn't have asked for anything more.
Thank you, thank you :)
Tania and Imogen

5 Linda Larter 19th Sep 2022

My sincere thanks to Kirby Cranshaw and her team - a delightful young woman who ensured her service was second to none - polite, friendly, caring, compassionate, professional - there just aren’t enough words to explain such a wonderful person who made our mums funeral the best it could ever be from the moment we picked up the telephone to the moment we said thank you and goodbye - an absolute credit to AW Lymns - thank you all for all your support, advice and compassion you gave us at one of our saddest times. You made everything perfect and without any worries for us. Truly grateful - thank you The Archer Twins Linda and Carol 

5 Carol Lethbridge 12th Sep 2022

Absolutely excellent service from start to finish. Kirby must be covered in bruises as she definitely fell from heaven.

5 Jennifer Stringer 6th Sep 2022

Lymns we’re excellent so efficient and caring everything went so smoothly can’t praise them enough nick sharp who conducted the service was also excellent thank you very much for everything will certainly recommend you 

5 Judy Fairgrieve 29th Aug 2022

From start to finish Lymns, Wollaton have been absolutely wonderful nothing was too much trouble. They were so professional, there was a lot of humour and tears in planning my wonderful husband’s funeral. I would personally like to thank Julia, Kirby and Katie Page the Civil Celebrant. Thank you Lymns.

5 Robson Bryan 23rd Aug 2022

Julia and Kirby were fantastic and supported us through every step of a very difficult and emotional time. Julia's warmth and kindness was so appreciated and made such a difference to how I felt both before the funeral and on the day. I can't praise them enough.