A.W. Lymn Wollaton

5 Keith Cope 22nd Sep 2022

Everything eas well planned and executed.

5 Imogen Mikle 21st Sep 2022

We can't thank Kirby and the team enough for making our mum's funeral such a special and fitting tribute to how amazing she was. In the days prior, everyone showed such kindness and gave us time, we never felt rushed, and we were made to feel comfortable to ask anything we needed. We were able to open up about our thoughts and fears when we talked with Kirby at our first meeting and we even had a laugh at points!
So many people came up to us and said what a wonderful service it was, some said it was the most beautiful they'd ever witnessed! The order of service sheets looked so perfect and we really appreciate how you made a bespoke design so we could incorporate our artwork of mum's favourite flower, Bluebells, and the team adding in the wildflower seed packets we wanted to include. Again we had so many people say how beautiful they were and how lovely the photographs were. It made such a special keepsake for people who knew and loved our mum. The flowers and blue casket were beautiful and we really appreciated being able to see mum in the Chapel of Rest, and that it was possible for mums close friend to visit the day after we did - that meant a lot that she was able to do that. Also that we were able to do mums make up was important - feel so grateful for these little things being accommodated.
Kirby was an absolute legend from the start to the end of the whole process. She has such empathy and nothing was too much trouble for her. We really feel she went above and beyond to make sure that this very important day for us was exactly as we wanted and gave us emotional support as well as practical, dedicating time to make sure that we were prepared and helped us to understand the process clearly, which was reassuring. She spoke to us both with such care and has such awareness of how differently people experience grief. She was able to support us both through everything, understanding that the way we are dealing with such terrible loss meant we had different needs. She did all she could to help us navigate what was happening in the most comforting way possible. She is also very skilled at navigating complications / tricky situations with family or friends with sensitivity and assertiveness, as shown with a particularly over-enthusiastic neighbour of mum's who phoned A.W.Lymn wanting to see mum. We were worried she'd feel offended if she couldn't but we knew mum wouldn't want it, so Kirby assured us she'd happily explain to her that it was family only and let us invite close friends privately. This way she spared us needing to deal with any awkwardness, so that was very helpful.
During the service at the church she entertained our three year olds with the toys there so that we were able to focus on mum and all that was being said about her life and spirit, which meant a lot to us. Very impressive that she walked in those heels all the way from our house to the church too! Being collected and following mum, with our neighbours stood outside their houses waving her off was so special. Kirby said that it was more than a job for her and that really shows in the way she chooses to do things, we are so grateful that we had her as our funeral director. She had been due to be off work the day of the service but she could see what it would mean to us to have her look after us on the day she changed her plans especially, and that takes a special kind of person to do that. Mum would be so happy that someone so caring and down-to-earth was there for us through it all. It's like it was meant to be! Kirby must be making her loved ones, present and lost, so proud of her for helping families during the most painful times of their lives, to feel comfort and closeness to their loved ones in such a special way and supporting them through it all.
The whole day was so perfect, we really did give mum the special and wonderful send off she deserved, which was so important to us. Our dad was so touched by all of it, he said it was perfect. Mum would be so proud of us and thankful to all who helped make it happen, as we are.
Kirby is such a professional and took care of us whilst we were understandably emotional and overwhelmed on the day, even though I'm sure it was like herding cats (!) and never made us feel anything but comfortable to grieve as we needed, even when we were running a bit late after the service. She facilitated us helping to carry mum to her final resting place which was very poignant for us (though I'm not sure how much 'help' we were!).
Mum chose A.W.Lymn Wollaton and had organised a lot before she passed, we are lucky we had such a caring and thoughtful mum....and she chose well! We feel grateful for the whole experience and Kirby is an absolute credit to the company, though I've no doubt you will have heard this many times before.
Thank you Kirby, you didn't know mum but she'd definitely have liked you! Thank you to the whole team as well, we couldn't have asked for anything more.
Thank you, thank you :)
Tania and Imogen

5 Linda Larter 19th Sep 2022

My sincere thanks to Kirby Cranshaw and her team - a delightful young woman who ensured her service was second to none - polite, friendly, caring, compassionate, professional - there just aren’t enough words to explain such a wonderful person who made our mums funeral the best it could ever be from the moment we picked up the telephone to the moment we said thank you and goodbye - an absolute credit to AW Lymns - thank you all for all your support, advice and compassion you gave us at one of our saddest times. You made everything perfect and without any worries for us. Truly grateful - thank you The Archer Twins Linda and Carol 

5 Carol Lethbridge 12th Sep 2022

Absolutely excellent service from start to finish. Kirby must be covered in bruises as she definitely fell from heaven.

5 Jennifer Stringer 6th Sep 2022

Lymns we’re excellent so efficient and caring everything went so smoothly can’t praise them enough nick sharp who conducted the service was also excellent thank you very much for everything will certainly recommend you 

5 Judy Fairgrieve 29th Aug 2022

From start to finish Lymns, Wollaton have been absolutely wonderful nothing was too much trouble. They were so professional, there was a lot of humour and tears in planning my wonderful husband’s funeral. I would personally like to thank Julia, Kirby and Katie Page the Civil Celebrant. Thank you Lymns.

5 Robson Bryan 23rd Aug 2022

Julia and Kirby were fantastic and supported us through every step of a very difficult and emotional time. Julia's warmth and kindness was so appreciated and made such a difference to how I felt both before the funeral and on the day. I can't praise them enough.

5 Pauline Stewart 19th Aug 2022

Excellent service from beginning to the day of funeral you looked after us all with such kindness and compassion thank you so much from Pauline Neil Paul 

5 Onika Wood 18th Aug 2022

In the most unbearable circumstances, Lymn’s makes bereavement & funeral planning bearable. They guide with utmost sensitivity, warmth & humanity; along with complete respect & devotion for the deceased. 
Cannot thank them enough or do their professionalism justice. 
If you’re reading this review, know you are in safe hands and choose Lymn’s. 

5 Maureen Chapman 17th Aug 2022

The Funeral Directors could not have been more helpful. The occasion went without any problem of any sort. I could not have been more pleased. Thank you A W Lymn

5 Steven Lovatt 24th Jun 2022

The lady that looked after my dad's funeral service was so helpful she was great and very nice to all the family.

I would just like to say thank you

5 Julie Heath 20th Jun 2022

I appreciated the kind, respectful & professional service we received. The emphasis was always on meeting the family's needs & the funeral went without a hitch. Thank you.

5 Gladys Bennett 19th Jun 2022

Caring and compassionate. Excellent service throughout 

5 Mike Kanigowski 27th May 2022

Very impressed with Kirby throughout from start to finish. Her attention to detail was excellent.


Everybody at the funeral share this sentiment and am sure if my Mother was looking down she would be suitably impressed.

5 Catherine Low 1st May 2022

We were very impressed with the service we received from A.W Lymn. Our funeral director Jack was very caring and attentive and answered all our questions, nothing was too much trouble.
I feel they cared for my dad with dignity and respect. 
Everything was well organised and I would recommend Lymns without hesitation. 

5 Rosie Coverini 26th Apr 2022

We were absolutely blown away with the professionalism, care, love and thought put towards my father's funeral.
From the moment we stepped into the funeral office, everything was made easy and we were listened too, nothing was a problem and you went above and beyond to make things go smoothly.
Kirby applied such compassion and thought to helping us plan everything and Jack was so efficient and helpful with every query.
We will never forget all your kindness at such a difficult time and we managed to have such a special day because of this.
Judy and family

5 Ian Tegart 22nd Mar 2022

The service we received from Jack Pestell was fabulous, very person centred, patient and nothing was to much trouble, from the order of service to the very pleasant staff on the day of the funeral made everything perfect.

5 Amanda O'Hara 12th Mar 2022

Amazing !

5 David Fisher 19th Feb 2022

I'd not needed a funeral company for over 15 years when we last used Lymn's and two more times before then. My memory was of most helpful people in sad times.
When I suddenly needed help in January 2022 I called upon their services again.
They swiftly responded sympathetically and had most respectful members of staff with me the same afternoon. I can't say it was a pleasure to watch them deal with my departed mother, but I can say that they handled her and spoke to her throughout, just as we did. Most reassuring.
Conversations with Kirby and Jack then followed as the medical paperwork arrived. Both were professional, but appropriately friendly. The helpfulness I'd remembered was as good as ever and the funeral arranged to our families requirements with advice and explanation from both Kirby and Jack, on a wide variety of matters.
Our funeral went most smoothly with several members of Lymn's staff being involved. All showed respect throughout and were helpful and understanding.
When you see how hands on Kirby is you can understand why the service is so smooth and reassuring.
Thanks to all involved. Our family appreciate how you undertook your duties.

5 Kevin & Dawn Smith 8th Feb 2022

From first contacting Jack at the Wollaton office he showed kindness and understanding, his professionalism for a young man is exceptional.  On the day of the funeral Kirby supported me and my family impeccably at what was a very stressful time.  I have no hesitation in recommending Lymn’s as they give a professional and personable service which you need at a difficult time

5 Karen Buckland 4th Feb 2022

The service provided was excellent throughout. Kirby and Jack were professional, considerate and respectful in every aspect of the funeral from our first contact through to the day itself. I cannot recommend them highly enough and thank them for calmly dealing with any issues that arose.

5 Mary Daws 29th Jan 2022

Thank you Jack and Kirby for the wonderful way in which you ensured that my Dad's funeral was so fitting. You enabled all the family to be so much a part of it. We very much appreciated the attention to detail and the kind and considerate way you conducted this professional service.

5 Margaret Stanley 18th Jan 2022

Cannot fault any of the service we received.  Service was excellent.

5 Camille Periton 14th Jan 2022

With Sensitivity and kindness but also very professional. A W Lymn  can be highly recommend. 

5 Dale Wright 11th Jan 2022

Jack was very helpful and understanding in the preliminary steps, and Kirby did an excellent job in directing the later stages, especially with an unusual funeral. Can not thank them enough for all the help, very professional but personal, great team, really good at what they do, felt very much at ease around them, should be very proud.