A.W. Lymn is a family-run funeral director firm serving bereaved families from Arnold, Calverton, Woodthorpe and other communities around the Nottingham area.
Latest Verified Reviews
Janet Dawson21st Mar 2017
Lymns were very professional and sympathetic in the way we were treated at the death of our mother/mother in law we could not have asked for anything more.
Ellie has a professional yet comforting manner and the professionalism continued on the very difficult day of the funeral with Russell giving gentle yet empathetic leadership to us on the day.
Susan Skinner12th Mar 2017
Very kind, very patient, very considerate of my feelings
The funeral itself was faultless, as simple and dignified as I knew my Aunt would have wanted for herself, Thank you for all your help and attention to detail
Helen Poullet7th Mar 2017
Simply outstanding in all areas of their service. We had Ellie taking care of our arrangements and we cannot thank her enough for making a very difficult time, a little easier. Throughout the whole process we were cared for in a professional and compassionate manner and would have no hesitation in recommending A W Lymn (Arnold). Thank you. Helen Poullet
St. Albans House, situated in Arnold, was opened in 1996 by Alison Maddaford, the president of the National Association of Funeral Directors at the time, and extended during late 2012. It is now run by Russell Kemp who has a very good knowledge of Arnold’s people, ministers, churches and customs. Russell gained his Diploma qualification with the National Association of Funeral Directors and is assisted by our funeral arranger Jessica Raynor. Beryl Spencer and Jodie Ruth are the receptionists / administrators.
A.W. Lymn's Arnold branch features a parking area, reception, two private reception rooms, two visitation rooms and also a visitation suite with an adjoining room where the family can spend time in private. There are also cold room facilities and a small memorial showroom.
Russell, Jessica, Beryl and Jodie will be more than pleased to offer any assistance you require, whether this is ’at need’, or simply an enquiry for the future. The funeral home is open from 9 am to 5 pm Monday to Friday, and 9 am to 12:30 pm on Saturday. All A.W. Lymn funeral homes are also open at any time by appointment and the telephone line is available every day of the week, 24 hours a day.
This branch covers all of Arnold and the surrounding areas including Calverton, Daybrook, Epperstone, Killisick, Lambley, Lowdham, Oxton, Redhill, Woodthorpe and beyond.
A.W. Lymn The Family Funeral Service is managed by Nigel, Matthew and Jackie Lymn Rose, who are keeping the family tradition in providing the best service for bereaved families since 1907.
Lymns were very professional and sympathetic in the way we were treated at the death of our mother/mother in law we could not have asked for anything more.
Ellie has a professional yet comforting manner and the professionalism continued on the very difficult day of the funeral with Russell giving gentle yet empathetic leadership to us on the day.
Chloe Lymn Rose replied
We are pleased that both Ellie and Russell offered a sympathetic, comforting and professional service at this sad time and would thank you for the kind words you have written about them.
5Susan Skinner12th Mar 2017
Very kind, very patient, very considerate of my feelings
The funeral itself was faultless, as simple and dignified as I knew my Aunt would have wanted for herself, Thank you for all your help and attention to detail
Chloe Lymn Rose replied
Thank you for this kind review. We are pleased that Ellie and Catherine were able to provide the simple and dignified service that your Aunt would have wanted and are glad that you found them to be kind, patient and considerate.
5Helen Poullet7th Mar 2017
Simply outstanding in all areas of their service. We had Ellie taking care of our arrangements and we cannot thank her enough for making a very difficult time, a little easier. Throughout the whole process we were cared for in a professional and compassionate manner and would have no hesitation in recommending A W Lymn (Arnold). Thank you. Helen Poullet
Chloe Lymn Rose replied
Both Ellie and I would like to thank you for this lovely review and your recommendation, and she is pleased that you were happy with the service she provided.
5Louise Bertolaso6th Mar 2017
Welcoming, professional, friendly, supportive efficient service from all the personnel I had contact with. Even when there was a little hicough at the crematorium it was dealt with professionally ,without a fuss. Their care and attention took a lot of the stress out of an emotional day.
Chloe Lymn Rose replied
Thank you for this kind and detailed review. We are pleased that you found all the team at Arnold to be welcoming, friendly and supportive as well as professional.
5George Smith6th Mar 2017
Very professional service
Thank you again for your excellent service
Chloe Lymn Rose replied
Thank you for your high appraisal of the professional service received from the team at our Arnold office.
5Michael Bigus28th Feb 2017
Everything was done seamlessly and with dignity. Excellent communication at all points from Ellie, the coordinator at the Arnold office. The service provided on the day by Russ was exemplary
Chloe Lymn Rose replied
Thank you for your kind review of the exemplary service provided by Ellie and Russell at Arnold.
5Helen Burnett24th Feb 2017
Living a considerable way away from where my Aunt died, I was able to rely on A W Lymn staff to sort out all the funeral arrangements. Their staff guided me through the process with great care and consideration. I was able, via a single visit, and a few phone calls, to make all the necessary arrangements, and the funeral went off smoothly and well. I would certainly highly recommend them to others.
Chloe Lymn Rose replied
Thank you for your kind and detailed review. We are pleased that everything was handled so smoothly for you, particularly with the distances involved, and would thank you for your recommendation.
5John Charlesworth19th Feb 2017
sensitive, efficient, professional and yet approachable at all times....We couldn't be happier with the service
Chloe Lymn Rose replied
Thank you for your kind words, we are pleased that you were happy with all aspects of the service and glad that you found the staff at Arnold to be sensitive, efficient, professional and approachable.
5Lynda Simpson18th Feb 2017
We received excellent service. Russell Kemp was very compassionate and professional - as was Beryl the lovely receptionist.
Kerry Corden, who conducted the service for us was brilliant.
Thank you.
Chloe Lymn Rose replied
Thank you for your kind comments, particularly in regards to Beryl and Russell, we are pleased that you found them to be professional yet compassionate.
5Derek Cuthbert18th Feb 2017
Lots of help and advice without pushing for more expensive business.Very dignified assistance on day of funeral.
Chloe Lymn Rose replied
We are pleased that Ellie was able to guide you though the arrangements with lots of help and advice and that Russell offered dignified assistance on the day, thank you.
5Elaine Wells16th Feb 2017
from start to finish excellent
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review of the team at our Arnold office.
5Hayley Hendy13th Feb 2017
They were great, Jonathan was great very respectful and thoughtful. They carried out all our wishes on the day.
Chloe Lymn Rose replied
Both Jonathan and I would like to thank you for this kind review and are pleased you found him to be respectful and thoughtful throughout.
5Mandy Norman12th Feb 2017
Lymns Funeral Service was excellent.
The service they provided was of a professional service and the people who helped us to organise the funeral of my dad was very good.
Thankyou to Russell kemp and the rest of the team for the care and compassion you showed us and for any help you gave us along the way. I would definitely recommend you again.
Many thanks to all of from Mr Frederick walkers family
Chloe Lymn Rose replied
We are pleased that Russell and his team treated you with care and compassion whilst providing a professional and we organised service and would thank you for taking the time to leave this positive review.
5Elaine Wells11th Feb 2017
from start to finish excellent
Chloe Lymn Rose replied
Thank you for taking the time to leave this high appraisal of the service you received at Arnold.
5Andrea Clarke7th Feb 2017
Excellent. We wish to extend our heartfelt and grateful thanks to A.W Lymn Funeral Directors for their professional, efficient and polished Funeral services on the death and internment of our father and grandfather, Peter Noel Byron Clarke.
The A.W Lymn team presented themselves with remarkable sensitivity and compassion during a particularly distressing time. The clearly ethical principals of A.W Lymn have impressed us. We rate their services as Highly Recommended.
Chloe Lymn Rose replied
Thank you for rating our service as highly recommended. We are glad that you found the team at Arnold to be polished, efficient and professional whilst also being sensitive and compassionate at this distressing time. Thank you.
5Valerie Cupitt6th Feb 2017
It was a difficult process to go through for me, arranging mum's funeral. I was unsure of the process i.e what to get from where. Beryl on reception was helpful and patient in reminding me what was outstanding.
There was always someone available to take my call when I needed to check something or ask another question.
Emma provided us with an order of service which was beyond my expectations.
The support and service received from all staff was fantastic. From collection of mum's body to taking us on an expressed route to the wake. I cannot thank Russell enough for making the funeral run smoothly. Staff curtesy towards my sister and myself was professional and courteous.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind and detailed review. We are pleased that every member of staff was able to help and support you so well through out this difficult process and that you found them all to be professional and courteous.
5Patricia Burton30th Jan 2017
We were very pleased with everything you did for me and my sister ,and the service was lovely Thank you
Chloe Lymn Rose replied
Thank you for this kind review, we are glad that you and your sister were pleased with everything and that the service was lovely.
5Sally Attenborough30th Jan 2017
Ellie and everyone at Lymns were very professional friendly kind and caring,it made the day even more special for us we never had anything to worry about. We would like to THANK EVERYONE sally katie and jack
Chloe Lymn Rose replied
Dear Sally, Katie & Jack, Thank you for this lovely review. We are glad that Ellie and her team made the day special for you and alleviated any worries
5Lynne Ayton28th Jan 2017
Always available when I needed help, and everything was dealt with efficiently and with great sensitivity.
Chloe Lymn Rose replied
We are pleased that everything was dealt with efficiently and with great sensitivity at this sad time and would thank you for taking the time to leave this kind review.
4Delia Bilbie23rd Jan 2017
Respectfully, friendly company. Think funeral services need to provide a more personal service where family and friends can tell the company what THEY want rather that being offerd a package as people ideas for funerals are changing. Thankyou for helping us at this very sad time.
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review of the service provided by our team at Arnold, we are very pleased that you found them to be respectful, friendly and helpful at this sad time. We note your comment in regard to offering a tailor made service rather than set packages and I hope that our staff made you feel that you were able to do this. If you do not feel that we achieved this objective then one of my family would be happy to discuss your concerns directly with you. If this is something you would like please let me know your preferred method of contact and one of the Lymn Rose family will be in touch. Thank you and kind regards
5Joanne Beaven20th Jan 2017
Very compassionate and efficient throughout the whole process
Chloe Lymn Rose replied
We are pleased that you found Ellie and Donna to be compassionate and efficient and would thank you for this positive review.
5Anthony Child15th Jan 2017
Very good service thank you
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review.
5Christopher Allen7th Jan 2017
Excellent. Efficient and sensitive. Great service and very accommodating. Exactly what you could hope for.
Chloe Lymn Rose replied
We are pleased that you found Ellie and Russell to be sensitive yet efficient and would thank you for taking the time to leave this positive review.
4Angela Davies2nd Jan 2017
I would have put excellent but as this is addressed to 'Mary' who is the deceased person it is a bit of a concern.
She was Alice Mary Williams called Mary.
I am her daughter called Angela.
We we're a little uncomfortable sitting 3 large people in the back of the Rolls Royce, and we did have just under 15 minutes to wait at the crematorium, although not necessarily your fault, they were running late.
Cheryl Smilth, the celebrant, was amazing I would certainly recommend her. Thank you Ellie for selecting her for me.
Not only did she deliver a superb service, she was very supportive and helpful as we developed it and nothing was too much trouble. She felt like a friend after numerous emails and discussions. Her attention to detail was superb and the smooth running of the service and the time at the crematorium was a pleasure.
Ellie was fantastic and found all my music and hymn requests. She gave me great confidence to trust you all and rightly so. Everything was as I wished it to be.
All the Arnold staff were very friendly and helpful.
All in all, the whole experience was excellent and went exactly as I hoped that it would.
A big thank you to all concerned, I would certainly recommend you all without any reservations.
Angela Davies
Chloe Lymn Rose replied
Dear Angela, Initially I would offer our most sincere apologies that this review was incorrectly addressed to your mother's middle name rather than your own name. Ellie has spoken with Funeralzone to attempt to get this corrected but we obliviously appreciate that this should never have happened in the first place. We would however like to thank you for taking the time to leave this kind and detailed review of the service provided by both our team at Arnold and Cheryl Smith. We will ensure your feedback is passed onto Cheryl so she can see the kind words you have written. Thank you.
4Julie Bullimore2nd Jan 2017
I was very happy with the service given, thank you.
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review of the service received at our Arnold office. We note that you have given a 4* rating and if there is any feedback that you could provide to help us give a better level of service in the future then we would be grateful to receive this. Thank you.
Lymns were very professional and sympathetic in the way we were treated at the death of our mother/mother in law we could not have asked for anything more.
Ellie has a professional yet comforting manner and the professionalism continued on the very difficult day of the funeral with Russell giving gentle yet empathetic leadership to us on the day.
Susan Skinner12th Mar 2017
Very kind, very patient, very considerate of my feelings
The funeral itself was faultless, as simple and dignified as I knew my Aunt would have wanted for herself, Thank you for all your help and attention to detail
Helen Poullet7th Mar 2017
Simply outstanding in all areas of their service. We had Ellie taking care of our arrangements and we cannot thank her enough for making a very difficult time, a little easier. Throughout the whole process we were cared for in a professional and compassionate manner and would have no hesitation in recommending A W Lymn (Arnold). Thank you. Helen Poullet
