A.W. Lymn is a family-run funeral director firm serving bereaved families from Arnold, Calverton, Woodthorpe and other communities around the Nottingham area.
Latest Verified Reviews
Patricia Burton30th Jan 2017
We were very pleased with everything you did for me and my sister ,and the service was lovely Thank you
Sally Attenborough30th Jan 2017
Ellie and everyone at Lymns were very professional friendly kind and caring,it made the day even more special for us we never had anything to worry about. We would like to THANK EVERYONE sally katie and jack
Lynne Ayton28th Jan 2017
Always available when I needed help, and everything was dealt with efficiently and with great sensitivity.
St. Albans House, situated in Arnold, was opened in 1996 by Alison Maddaford, the president of the National Association of Funeral Directors at the time, and extended during late 2012. It is now run by Russell Kemp who has a very good knowledge of Arnold’s people, ministers, churches and customs. Russell gained his Diploma qualification with the National Association of Funeral Directors and is assisted by our funeral arranger Jessica Raynor. Beryl Spencer and Jodie Ruth are the receptionists / administrators.
A.W. Lymn's Arnold branch features a parking area, reception, two private reception rooms, two visitation rooms and also a visitation suite with an adjoining room where the family can spend time in private. There are also cold room facilities and a small memorial showroom.
Russell, Jessica, Beryl and Jodie will be more than pleased to offer any assistance you require, whether this is ’at need’, or simply an enquiry for the future. The funeral home is open from 9 am to 5 pm Monday to Friday, and 9 am to 12:30 pm on Saturday. All A.W. Lymn funeral homes are also open at any time by appointment and the telephone line is available every day of the week, 24 hours a day.
This branch covers all of Arnold and the surrounding areas including Calverton, Daybrook, Epperstone, Killisick, Lambley, Lowdham, Oxton, Redhill, Woodthorpe and beyond.
A.W. Lymn The Family Funeral Service is managed by Nigel, Matthew and Jackie Lymn Rose, who are keeping the family tradition in providing the best service for bereaved families since 1907.
We were very pleased with everything you did for me and my sister ,and the service was lovely Thank you
Chloe Lymn Rose replied
Thank you for this kind review, we are glad that you and your sister were pleased with everything and that the service was lovely.
5Sally Attenborough30th Jan 2017
Ellie and everyone at Lymns were very professional friendly kind and caring,it made the day even more special for us we never had anything to worry about. We would like to THANK EVERYONE sally katie and jack
Chloe Lymn Rose replied
Dear Sally, Katie & Jack, Thank you for this lovely review. We are glad that Ellie and her team made the day special for you and alleviated any worries
5Lynne Ayton28th Jan 2017
Always available when I needed help, and everything was dealt with efficiently and with great sensitivity.
Chloe Lymn Rose replied
We are pleased that everything was dealt with efficiently and with great sensitivity at this sad time and would thank you for taking the time to leave this kind review.
4Delia Bilbie23rd Jan 2017
Respectfully, friendly company. Think funeral services need to provide a more personal service where family and friends can tell the company what THEY want rather that being offerd a package as people ideas for funerals are changing. Thankyou for helping us at this very sad time.
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review of the service provided by our team at Arnold, we are very pleased that you found them to be respectful, friendly and helpful at this sad time. We note your comment in regard to offering a tailor made service rather than set packages and I hope that our staff made you feel that you were able to do this. If you do not feel that we achieved this objective then one of my family would be happy to discuss your concerns directly with you. If this is something you would like please let me know your preferred method of contact and one of the Lymn Rose family will be in touch. Thank you and kind regards
5Joanne Beaven20th Jan 2017
Very compassionate and efficient throughout the whole process
Chloe Lymn Rose replied
We are pleased that you found Ellie and Donna to be compassionate and efficient and would thank you for this positive review.
5Anthony Child15th Jan 2017
Very good service thank you
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review.
5Christopher Allen7th Jan 2017
Excellent. Efficient and sensitive. Great service and very accommodating. Exactly what you could hope for.
Chloe Lymn Rose replied
We are pleased that you found Ellie and Russell to be sensitive yet efficient and would thank you for taking the time to leave this positive review.
4Angela Davies2nd Jan 2017
I would have put excellent but as this is addressed to 'Mary' who is the deceased person it is a bit of a concern.
She was Alice Mary Williams called Mary.
I am her daughter called Angela.
We we're a little uncomfortable sitting 3 large people in the back of the Rolls Royce, and we did have just under 15 minutes to wait at the crematorium, although not necessarily your fault, they were running late.
Cheryl Smilth, the celebrant, was amazing I would certainly recommend her. Thank you Ellie for selecting her for me.
Not only did she deliver a superb service, she was very supportive and helpful as we developed it and nothing was too much trouble. She felt like a friend after numerous emails and discussions. Her attention to detail was superb and the smooth running of the service and the time at the crematorium was a pleasure.
Ellie was fantastic and found all my music and hymn requests. She gave me great confidence to trust you all and rightly so. Everything was as I wished it to be.
All the Arnold staff were very friendly and helpful.
All in all, the whole experience was excellent and went exactly as I hoped that it would.
A big thank you to all concerned, I would certainly recommend you all without any reservations.
Angela Davies
Chloe Lymn Rose replied
Dear Angela, Initially I would offer our most sincere apologies that this review was incorrectly addressed to your mother's middle name rather than your own name. Ellie has spoken with Funeralzone to attempt to get this corrected but we obliviously appreciate that this should never have happened in the first place. We would however like to thank you for taking the time to leave this kind and detailed review of the service provided by both our team at Arnold and Cheryl Smith. We will ensure your feedback is passed onto Cheryl so she can see the kind words you have written. Thank you.
4Julie Bullimore2nd Jan 2017
I was very happy with the service given, thank you.
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review of the service received at our Arnold office. We note that you have given a 4* rating and if there is any feedback that you could provide to help us give a better level of service in the future then we would be grateful to receive this. Thank you.
5Peggy Joyce Lock26th Dec 2016
The funeral directors made us feel very easy and relaxed on the initial appointment and booking. Their professionalism and accurate timings on the day of the funeral was exemplary and we were cared for all of the time.
Thank you very much.
Chloe Lymn Rose replied
We are pleased to see that everything ran exactly to schedule for you and that the team at Arnold were professional and made you feel cared for at all times. Thank you.
5Paul Anderson20th Dec 2016
They helped us every step of the way and made what was a very stressful time, a shorter smoother experience
Chloe Lymn Rose replied
Thank you for your high appraisal of the service received from Ellie and Russell at Arnold, we are pleased they were able to make this stressful time shorter and smoother for you.
5Michael Horsburgh9th Dec 2016
Excellent professional service provided.
Matthew Lymn Rose replied
Thank you for your kind review of the service provided by Ellie, all of my colleagues at Arnold, and myself and Grant on the day. It was a pleasure to meet with you and your Mother, and to be a part of the funeral service.
5Anthony Terence Poyser4th Dec 2016
The very caring overall attention to detail to my dear Jean was wonderful. I saw her in the chapel of rest ,and she looked absolutely beautiful,after her illness in hospital they gave me my Jean back as my final memory I don,t think I could have picked a more professional firm to help me to deliver her to her God. Thank you.
Chloe Lymn Rose replied
Thank you for your wonderfully kind review of the service provided by the team at Arnold. We are so pleased to hear that we gave you a positive final memory of Jean.
3Paul Hewitt25th Nov 2016
The pre service arrangements were all very good, however, they arrived 20 minutes late on the day of the funeral which was unrcessairly stressful for the family and not what I would have expected from a reputable firm.
Matthew Lymn Rose replied
Mr. Hewitt. Thank you for the time spent discussing the delay following the funeral, and listening to our explanation. I am sorry that our miscommunication of timings combined with some lateness led to undoubted anxiety on the day, I am only grateful the service was not effected, and that the way the rest of our team looked after your needs was good. Thank you again.
5John Foster21st Nov 2016
Everyone was very proffesional and friendly. It all went very well. Thank you from all the family.
Chloe Lymn Rose replied
We are pleased that you found the service at Arnold to be professional yet friendly and would thank you for taking the time to leave this review.
5Harry Brazier18th Nov 2016
The service from A W Lymn's was professional and supportive, and the day ran like clockwork. We would not hesitate to recommend the firm to others.
Chloe Lymn Rose replied
Thank you for your kind words and recommendation, we are pleased to see that everything ran like clockwork and that the team at Arnold were both professional and supportive of you at this sad time.
5Anthony Reeves14th Nov 2016
Very professional, took care of everything. A special mention for Andy Bruce & Russ on the day. Highly recommended.
Chloe Lymn Rose replied
Both Russ and I would like to thank you for your kind comments and recommendation. I have also forwarded your message so that Andy Bruce can see you kind words.
5Michelle Higginbottom12th Nov 2016
Thank you for all your help
Chloe Lymn Rose replied
We are pleased that Ellie and Russell were able to help you at this sad time and thank you for your positive review.
5Chrstine Towers5th Nov 2016
Over the last four years, AW Lymn have taken very good care of four family members.
The funeral of each loved one has been beautifully and respectfully performed with great dignity. I had great support and kindness, not to mention exceptional patience from everyone,most especially Beryl.
I would have no hesitation, in recommending the team at Lymns at such a very difficult time.
C.M.Towers
Chloe Lymn Rose replied
Mrs Tower, We are very sorry to hear that it has been necessary for you to require our services four times over the past four years. We would however like to thank you for your very kind words, in particular your special mention of Beryl, and for your recommendation in the future.
5Lisa Smal21st Oct 2016
I can not thank Russell enough - we had 2 days to arrange my mothers fhneral and nothing was too much trouble.
Thank you very much for making such a difficult time far easier
Lisa
Chloe Lymn Rose replied
Lisa, I am pleased to hear the Russell was able to look after you so well particularly given the tight timescale for completing the arrangements. Thank you.
5Joanne Blake21st Oct 2016
No other choice of funer directors for me, all the staff are caring and sensitive to your needs and could not be more helpful at a very difficult time. We have used them twice in the past 18 months and can't find a fault with anything. The staff make you feel like friends rather than clients without any awkward moments.
Chloe Lymn Rose replied
I am sorry that it has been necessary for you to need our services twice over the last 18 months but would like to thank you for your kind words about the staff at our Arnold office, and I am pleased that they were able to look after you so well.
5Brian Ibell18th Oct 2016
First class in every way possible. Very caring ,compassionate and so good at their job--Brian Ibell
Chloe Lymn Rose replied
Mr Ibell, thank you for high appraisal of the staff at our Arnold office.
5Phyliss Plowright6th Oct 2016
My Father's funeral was organised by Russell at the Arnold branch and everything from the day my Dad died to the funeral was handled in the most sympathetic and professional way.
All aspects of the funeral and all our requests were met to the highest standards and Russell and his colleagues helped us celebrate my Father's life.
Thankyou Steve Plowright.
Chloe Lymn Rose replied
Mr Plowright, thank you for your high appraisal of the way Russell looked after you at this sad time. I am pleased to hear that he was professional yet sympathetic and he joins me in thanking you for your kind words.
5Denise Brandreth19th Sep 2016
From the first moment we walked into your Arnold branch everyone was so kind & considerate. They gave me the confidence that on the day everything would go smoothly & it did. The team from start to finish were superb. A big thanks for making a hard day a little easier to bare.
Matthew Lymn Rose replied
We really appreciate your response, and the feedback that the staff at Arnold met your expectations. Thank you again.
5Samantha Patrick13th Sep 2016
I would like to thank the staff at the Arnold branch for all their sincere help and understanding at which is always a difficult time for any family. Their support throughout and help with all the funeral arrangements has been very much appreciated. Thank you once again.
Matthew Lymn Rose replied
Samantha, thank you for taking the time to review the service received by our team at Arnold. It is very nice to know you were well looked after. Matthew Lymn Rose.
We were very pleased with everything you did for me and my sister ,and the service was lovely Thank you
Sally Attenborough30th Jan 2017
Ellie and everyone at Lymns were very professional friendly kind and caring,it made the day even more special for us we never had anything to worry about. We would like to THANK EVERYONE sally katie and jack
Lynne Ayton28th Jan 2017
Always available when I needed help, and everything was dealt with efficiently and with great sensitivity.
