A.W. Lymn is a family-run funeral director firm serving bereaved families from Arnold, Calverton, Woodthorpe and other communities around the Nottingham area.
Latest Verified Reviews
Caroline Hallam22nd Apr 2017
Excellent service from start to finish, Ellie guided us through the whole sad process with total professionalism and compassion.
Lesley Danby17th Apr 2017
We were helped almost every step of the way with the funeral arrangements for my brother in law. Ellie, who dealt with most, if not all of this for us was superb. She was so helpful with everything, there was nothing that was too much trouble for her. On the day of the funeral everything went smoothly and all A.W. Lymn staff were brilliant and so helpful. Couldn't fault any of it and would certainly recommend them.
Robert Matthews15th Apr 2017
A.W. Lymn (Arnold) provided an excellent service in what were difficult circumstances at the time of my mum's passing. Ellie was our first point of contact and has been very professional throughout keeping us updated with what to do next and giving advice on how to proceed.
Everything provided has been of the highest quality from the coffin, the flowers & order of service, to the hearse and cars, pall bearers and drivers. Lymn's made a difficult time as pleasant as could be and did mum and us proud.
St. Albans House, situated in Arnold, was opened in 1996 by Alison Maddaford, the president of the National Association of Funeral Directors at the time, and extended during late 2012. It is now run by Russell Kemp who has a very good knowledge of Arnold’s people, ministers, churches and customs. Russell gained his Diploma qualification with the National Association of Funeral Directors and is assisted by our funeral arranger Jessica Raynor. Beryl Spencer and Jodie Ruth are the receptionists / administrators.
A.W. Lymn's Arnold branch features a parking area, reception, two private reception rooms, two visitation rooms and also a visitation suite with an adjoining room where the family can spend time in private. There are also cold room facilities and a small memorial showroom.
Russell, Jessica, Beryl and Jodie will be more than pleased to offer any assistance you require, whether this is ’at need’, or simply an enquiry for the future. The funeral home is open from 9 am to 5 pm Monday to Friday, and 9 am to 12:30 pm on Saturday. All A.W. Lymn funeral homes are also open at any time by appointment and the telephone line is available every day of the week, 24 hours a day.
This branch covers all of Arnold and the surrounding areas including Calverton, Daybrook, Epperstone, Killisick, Lambley, Lowdham, Oxton, Redhill, Woodthorpe and beyond.
A.W. Lymn The Family Funeral Service is managed by Nigel, Matthew and Jackie Lymn Rose, who are keeping the family tradition in providing the best service for bereaved families since 1907.
Excellent service from start to finish, Ellie guided us through the whole sad process with total professionalism and compassion.
Chloe Lymn Rose replied
Thank you for your kinds words and high rating, we are pleased that Ellie offered you and your family such great support throughout this sad process.
5Lesley Danby17th Apr 2017
We were helped almost every step of the way with the funeral arrangements for my brother in law. Ellie, who dealt with most, if not all of this for us was superb. She was so helpful with everything, there was nothing that was too much trouble for her. On the day of the funeral everything went smoothly and all A.W. Lymn staff were brilliant and so helpful. Couldn't fault any of it and would certainly recommend them.
Chloe Lymn Rose replied
Thank you for your kind review. We are pleased that you found Ellie and Kirsty to be helpful and brilliant, with nothing being too much trouble, and that everything went smoothly for you at the time of the funeral. Thank you.
5Robert Matthews15th Apr 2017
A.W. Lymn (Arnold) provided an excellent service in what were difficult circumstances at the time of my mum's passing. Ellie was our first point of contact and has been very professional throughout keeping us updated with what to do next and giving advice on how to proceed.
Everything provided has been of the highest quality from the coffin, the flowers & order of service, to the hearse and cars, pall bearers and drivers. Lymn's made a difficult time as pleasant as could be and did mum and us proud.
Chloe Lymn Rose replied
Thank you for your positive and detailed review, we are glad that you found everything to be of the highest standard and that Ellie and the rest of the team at Arnold did your Mum proud at this sad time. Thank you.
5Therese Smith14th Apr 2017
Russell and the staff at A W Lynn, Arnold provided an excellent and professional service at this sad and difficult time. They were kind and courteous and undertook Mum's funeral arrangements with compassion and understanding. Russell especially took us through every step of the planning and kept us informed of details right up to the funeral day itself when he was indispensable - kindly and professionally taking charge when we needed it most. We are so grateful and thank A W Lymn with all out hearts. We would certainly recommend their services.
Chloe Lymn Rose replied
Both Russell and I would like to thank you for these kind words. We are glad that his kind, courteous and professional manner ensured that everything ran smoothly for you at this sad time and would thank you for your recommendation.
5Terence Rockley9th Apr 2017
the service was up to the standered we liked thank you
Chloe Lymn Rose replied
Thank you for your high appraisal of the service provided by the team at Arnold.
4Joanne Cotterill9th Apr 2017
Friendly ,professional service
Chloe Lymn Rose replied
Thanks you for your positive review, we are pleased the team at Arnold offered a friendly professional service. We have noted your 4* rating and always strive to offer the best service we can, so if there is any feedback you could offer on how we could improve our service then this would be gratefully received. Thank you.
5Deborah Hickling2nd Apr 2017
Lymns were brilliant right from the start . Very organised and understanding of our needs. At a time that that's very sad for us, , it was one less thing to worry about because they did everything.
Chloe Lymn Rose replied
Ellie, Russ and I would like to thank you for this kind review, they are glad that they were able to take away the worry of making the arrangements for you at this sad time.
4Janet Howland2nd Apr 2017
Only complaint was: I was led to believe that if payment for the funeral was made in advance a reduction was applied however it was not possible to do this as invoices are not sent out till afterwards.
Otherwise everything else was excellent
Chloe Lymn Rose replied
Thank you for this positive review of the service provided by the team at our Arnold Office. We are however sorry that you felt that you missed out on the early settlement discount due to our invoicing procedure but hope that Ellieâs subsequent explanation and offer to extend the discount as a one off gesture was appreciated by you and your family. Thank you.
5Carol Gilbourne28th Mar 2017
We found that the whole process was handled very professionally and with every courtesy from start to finish. Thank You.
Chloe Lymn Rose replied
Thank you for these kind words, we are pleased that the whole process was handled professionally for you.
5Janet Dawson21st Mar 2017
Lymns were very professional and sympathetic in the way we were treated at the death of our mother/mother in law we could not have asked for anything more.
Ellie has a professional yet comforting manner and the professionalism continued on the very difficult day of the funeral with Russell giving gentle yet empathetic leadership to us on the day.
Chloe Lymn Rose replied
We are pleased that both Ellie and Russell offered a sympathetic, comforting and professional service at this sad time and would thank you for the kind words you have written about them.
5Susan Skinner12th Mar 2017
Very kind, very patient, very considerate of my feelings
The funeral itself was faultless, as simple and dignified as I knew my Aunt would have wanted for herself, Thank you for all your help and attention to detail
Chloe Lymn Rose replied
Thank you for this kind review. We are pleased that Ellie and Catherine were able to provide the simple and dignified service that your Aunt would have wanted and are glad that you found them to be kind, patient and considerate.
5Helen Poullet7th Mar 2017
Simply outstanding in all areas of their service. We had Ellie taking care of our arrangements and we cannot thank her enough for making a very difficult time, a little easier. Throughout the whole process we were cared for in a professional and compassionate manner and would have no hesitation in recommending A W Lymn (Arnold). Thank you. Helen Poullet
Chloe Lymn Rose replied
Both Ellie and I would like to thank you for this lovely review and your recommendation, and she is pleased that you were happy with the service she provided.
5Louise Bertolaso6th Mar 2017
Welcoming, professional, friendly, supportive efficient service from all the personnel I had contact with. Even when there was a little hicough at the crematorium it was dealt with professionally ,without a fuss. Their care and attention took a lot of the stress out of an emotional day.
Chloe Lymn Rose replied
Thank you for this kind and detailed review. We are pleased that you found all the team at Arnold to be welcoming, friendly and supportive as well as professional.
5George Smith6th Mar 2017
Very professional service
Thank you again for your excellent service
Chloe Lymn Rose replied
Thank you for your high appraisal of the professional service received from the team at our Arnold office.
5Michael Bigus28th Feb 2017
Everything was done seamlessly and with dignity. Excellent communication at all points from Ellie, the coordinator at the Arnold office. The service provided on the day by Russ was exemplary
Chloe Lymn Rose replied
Thank you for your kind review of the exemplary service provided by Ellie and Russell at Arnold.
5Helen Burnett24th Feb 2017
Living a considerable way away from where my Aunt died, I was able to rely on A W Lymn staff to sort out all the funeral arrangements. Their staff guided me through the process with great care and consideration. I was able, via a single visit, and a few phone calls, to make all the necessary arrangements, and the funeral went off smoothly and well. I would certainly highly recommend them to others.
Chloe Lymn Rose replied
Thank you for your kind and detailed review. We are pleased that everything was handled so smoothly for you, particularly with the distances involved, and would thank you for your recommendation.
5John Charlesworth19th Feb 2017
sensitive, efficient, professional and yet approachable at all times....We couldn't be happier with the service
Chloe Lymn Rose replied
Thank you for your kind words, we are pleased that you were happy with all aspects of the service and glad that you found the staff at Arnold to be sensitive, efficient, professional and approachable.
5Lynda Simpson18th Feb 2017
We received excellent service. Russell Kemp was very compassionate and professional - as was Beryl the lovely receptionist.
Kerry Corden, who conducted the service for us was brilliant.
Thank you.
Chloe Lymn Rose replied
Thank you for your kind comments, particularly in regards to Beryl and Russell, we are pleased that you found them to be professional yet compassionate.
5Derek Cuthbert18th Feb 2017
Lots of help and advice without pushing for more expensive business.Very dignified assistance on day of funeral.
Chloe Lymn Rose replied
We are pleased that Ellie was able to guide you though the arrangements with lots of help and advice and that Russell offered dignified assistance on the day, thank you.
5Elaine Wells16th Feb 2017
from start to finish excellent
Chloe Lymn Rose replied
Thank you for taking the time to leave this positive review of the team at our Arnold office.
5Hayley Hendy13th Feb 2017
They were great, Jonathan was great very respectful and thoughtful. They carried out all our wishes on the day.
Chloe Lymn Rose replied
Both Jonathan and I would like to thank you for this kind review and are pleased you found him to be respectful and thoughtful throughout.
5Mandy Norman12th Feb 2017
Lymns Funeral Service was excellent.
The service they provided was of a professional service and the people who helped us to organise the funeral of my dad was very good.
Thankyou to Russell kemp and the rest of the team for the care and compassion you showed us and for any help you gave us along the way. I would definitely recommend you again.
Many thanks to all of from Mr Frederick walkers family
Chloe Lymn Rose replied
We are pleased that Russell and his team treated you with care and compassion whilst providing a professional and we organised service and would thank you for taking the time to leave this positive review.
5Elaine Wells11th Feb 2017
from start to finish excellent
Chloe Lymn Rose replied
Thank you for taking the time to leave this high appraisal of the service you received at Arnold.
5Andrea Clarke7th Feb 2017
Excellent. We wish to extend our heartfelt and grateful thanks to A.W Lymn Funeral Directors for their professional, efficient and polished Funeral services on the death and internment of our father and grandfather, Peter Noel Byron Clarke.
The A.W Lymn team presented themselves with remarkable sensitivity and compassion during a particularly distressing time. The clearly ethical principals of A.W Lymn have impressed us. We rate their services as Highly Recommended.
Chloe Lymn Rose replied
Thank you for rating our service as highly recommended. We are glad that you found the team at Arnold to be polished, efficient and professional whilst also being sensitive and compassionate at this distressing time. Thank you.
5Valerie Cupitt6th Feb 2017
It was a difficult process to go through for me, arranging mum's funeral. I was unsure of the process i.e what to get from where. Beryl on reception was helpful and patient in reminding me what was outstanding.
There was always someone available to take my call when I needed to check something or ask another question.
Emma provided us with an order of service which was beyond my expectations.
The support and service received from all staff was fantastic. From collection of mum's body to taking us on an expressed route to the wake. I cannot thank Russell enough for making the funeral run smoothly. Staff curtesy towards my sister and myself was professional and courteous.
Chloe Lymn Rose replied
Thank you for taking the time to leave this kind and detailed review. We are pleased that every member of staff was able to help and support you so well through out this difficult process and that you found them all to be professional and courteous.
Excellent service from start to finish, Ellie guided us through the whole sad process with total professionalism and compassion.
Lesley Danby17th Apr 2017
We were helped almost every step of the way with the funeral arrangements for my brother in law. Ellie, who dealt with most, if not all of this for us was superb. She was so helpful with everything, there was nothing that was too much trouble for her. On the day of the funeral everything went smoothly and all A.W. Lymn staff were brilliant and so helpful. Couldn't fault any of it and would certainly recommend them.
Robert Matthews15th Apr 2017
A.W. Lymn (Arnold) provided an excellent service in what were difficult circumstances at the time of my mum's passing. Ellie was our first point of contact and has been very professional throughout keeping us updated with what to do next and giving advice on how to proceed.
Everything provided has been of the highest quality from the coffin, the flowers & order of service, to the hearse and cars, pall bearers and drivers. Lymn's made a difficult time as pleasant as could be and did mum and us proud.
