A.W. Lymn is a family-run funeral director firm serving bereaved families from Arnold, Calverton, Woodthorpe and other communities around the Nottingham area.
Latest Verified Reviews
Peter McLaughlin1st May 2020
An extremely professional approach, guided me through the burial process, organised protocol with cemetery and borough council.Prompt dignified internment.
Family extremely pleased with service received.
Philip Evans28th Apr 2020
With what’s going on around us and in the world today. The service we received via various telephone calls right up to ,during and after the day of my mum’s funeral has been excellent and words to us from the team have been very comforting and reassuring. The service was as professional as it could be under the circumstances we are all in at the moment.
First class.
Craig Dyson-Unwin26th Apr 2020
This is the second time I have used them for my mums and dads funeral they have always provided an excellent service , always in hand to help , and an excellent service at the crematorium provided by lymns , thank you
St. Albans House, situated in Arnold, was opened in 1996 by Alison Maddaford, the president of the National Association of Funeral Directors at the time, and extended during late 2012. It is now run by Russell Kemp who has a very good knowledge of Arnold’s people, ministers, churches and customs. Russell gained his Diploma qualification with the National Association of Funeral Directors and is assisted by our funeral arranger Jessica Raynor. Beryl Spencer and Jodie Ruth are the receptionists / administrators.
A.W. Lymn's Arnold branch features a parking area, reception, two private reception rooms, two visitation rooms and also a visitation suite with an adjoining room where the family can spend time in private. There are also cold room facilities and a small memorial showroom.
Russell, Jessica, Beryl and Jodie will be more than pleased to offer any assistance you require, whether this is ’at need’, or simply an enquiry for the future. The funeral home is open from 9 am to 5 pm Monday to Friday, and 9 am to 12:30 pm on Saturday. All A.W. Lymn funeral homes are also open at any time by appointment and the telephone line is available every day of the week, 24 hours a day.
This branch covers all of Arnold and the surrounding areas including Calverton, Daybrook, Epperstone, Killisick, Lambley, Lowdham, Oxton, Redhill, Woodthorpe and beyond.
A.W. Lymn The Family Funeral Service is managed by Nigel, Matthew and Jackie Lymn Rose, who are keeping the family tradition in providing the best service for bereaved families since 1907.
An extremely professional approach, guided me through the burial process, organised protocol with cemetery and borough council.Prompt dignified internment.
Family extremely pleased with service received.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that our professional support and guidance helped you during this difficult time.
5Philip Evans28th Apr 2020
With what’s going on around us and in the world today. The service we received via various telephone calls right up to ,during and after the day of my mum’s funeral has been excellent and words to us from the team have been very comforting and reassuring. The service was as professional as it could be under the circumstances we are all in at the moment.
First class.
Chloe Lymn Rose replied
We are glad that our team at Arnold have offered comfort and reassurance throughout this sad time and they join me in thanking you for your kind review.
5Craig Dyson-Unwin26th Apr 2020
This is the second time I have used them for my mums and dads funeral they have always provided an excellent service , always in hand to help , and an excellent service at the crematorium provided by lymns , thank you
Chloe Lymn Rose replied
We are pleased that the team at Arnold have once again given excellent service and they join me in thanking you for your kind words.
5Audrey Graham25th Apr 2020
We are so grateful to A W Lymn for arranging my father’s funeral as sensitively and smoothly as they did. They turned what could have been a painful memory into a truly beautiful memory, even more beautiful than my mother or myself had imagined. Even our neighbours who were watching have commented on how beautiful and peaceful it was. Thank you once again.
Chloe Lymn Rose replied
We are really grateful to you for taking the time to leave this wonderful review and are pleased that we were able to help you create a beautiful memory rather than the painful one it could have been. Thank you.
5Elna Inger24th Apr 2020
Everything about the funeral was handled with great sensitivity and care .
Under unimaginable circumstances nothing was too much trouble.
Chloe Lymn Rose replied
Thank you for your kind words, we are gald that you were treated with great care and sensitivity.
3Elaine Wilkinson20th Apr 2020
The family feel that for the service’s provided on this occasion the cost was on the high side. We were disappointed that the funeral director didn’t walk in front of the hearse at the house as is a tradition for most. The family felt it would have been better if the van the director was using on this occasion had not been in front of the cortège but following it. Lastly they felt a bit rushed at this sad time.
Nigel Lymn Rose replied
We are very sorry that at this sad time you felt certain parts of the service provided by our family company were lacking, for that I apologise. During this pandemic we have reduced our professional fee and unfortunately, in order to self distance and protect our staff, we cannot send two members of staff to travel in one vehicle. On this occasion I accept the funeral director probably made a poor call by parking his transport immediately outside the house rather than a little way down the road to enable him to page the funeral away from your home address. He does however inform me that he went ahead of the hearse to the cemetery, parked, and walked in front of the hearse a considerable distance to the graveside. He is also very sorry that you found the funeral a bit rushed. As you had specified that you did not require a Celebrant or a Minister of Religion to take the service our funeral director Russell, provided a short service of committal and read a poem in memory of Winifred which would ordinarily not have been his responsibility. Once again I am so sorry that due to government guidance the number of people allowed at the funeral had to be so restricted.
5David Spence15th Apr 2020
Very well organised under the present circumstances
Chloe Lymn Rose replied
Thnak you for your positive review, we are glad that everything was very well organised.
4Fiona Daws8th Apr 2020
In exceptionally difficult times staff maintained their care, compassion and professionalism. Thank you x
Chloe Lymn Rose replied
We are sorry that due to the current COVID-19 restrictions in relation to funerals that we were unable to provide our usual 5* service but are glad that the team at Arnold treated you with compassion, care and professionalism throughout. Thank you.
4Heather Edwards6th Apr 2020
Was very disappointed when visiting my mum in the chapel of rest. Her hair had not been done and she was dressed incorrectly. This was upsetting as mum hair a clothes were part of who she was. Also she was laid on her side. On the day they were very good considering we could only have burial due to virus. I have used Lymns in the past but might try elsewhere in the future as I was so upset about mum's appearance .
Nigel Lymn Rose replied
I am very sorry that you were disappointed with the presentation of your mum when you visited her at our funeral home. It is extremely difficult for us to always style the hair in the way that someone did in life, even if we are presented with a photograph. It is such a shame when this happens as inevitably, when someone is seen in their coffin, they are not animated in the way that they had always been and therefore slight differences in the make-up and hair are more noticeable than they otherwise would have been. I am only grateful that everything was perfect on the day of the funeral and do hope that over time you will be able to remember this rather than your last visit to see mum. Thank you and again I apologise.
5Andrea Shea4th Apr 2020
Caring, compassionate and professional service from the initial contact right through until the funeral and afterwards.
Chloe Lymn Rose replied
Thank you for accommodating so many changes created by the current pandemic, your kindness and understanding at a personally difficult time was much appreciated. Jackie Lymn Rose.
5Audrey Heaselden15th Mar 2020
We were so pleased with the friendly , compassionate and professional service , Thankyou . Particular Thankyou to Russell who helped us arrange the funeral and who we saw on the day and also to Beryl on reception. We had lots of comments from people saying what a lovely service it was . Positive comments about how nice the room and surroundings were, and especially the flowers which were absolutely beautiful . It was also a lovely touch , we thought , how the list of mourners and the comments cards were given to mum in a lovely folder inside a lovely box .
Thankyou again to all concerned
Audrey Heaselden and Mandy Thompson
Chloe Lymn Rose replied
We are pleased to read your lovely comments, particularly in regards to Russell and Beryl, and are glad that others in attendance also commented on how lovely the service was. Thank you for taking the time to leave this kind review.
5Philip Brown14th Mar 2020
So mindful and caring a fantastic service thank you.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that you were pleased with everything the team at Arnold did for you.
5Samantha Weiss13th Mar 2020
The family would like to thank Lymn's and in particular Russ for his professionalism and respectfulness and the dignity that he gave to my father on the day of the funeral and burial. Lymn's were exceptional at organising the collection of my mother from hospital in a wheelchair in their designated wheelchair friendly vehicle so that she could attend the funeral and made the planning and organising of the funeral and my mothers attendance very easy and straightforward. They were very friendly and approachable and I would highly recommend them.
Chloe Lymn Rose replied
Russ joins me in thanking you for taking the time to leave this very kind and detailed review of the service he provided. We are glad that the provision of the wheelchair adapted vehicle meant that your Mother was able to attend the funeral from the hospital.
5Anne-Marie Needham10th Mar 2020
Excellent service from start to finish. Full guidance on all aspects, making the process very easy at such a difficult time
Chloe Lymn Rose replied
We are glad that guidance given by Russ made the process a little easier for you and we thank you for this kind review.
5Kirsten Hatton8th Mar 2020
We felt that you attended to our requests well and that we were guided and supported well by the staff who we saw. Very professional, polite and knowledgeable. Made a very sad and emotional process a lot easier.
Chloe Lymn Rose replied
We are pleased to hear that the team at Arnold made this sad and emotional time a lot easier for you with their professional, polite and knowledgeable service. Thank you.
5Alan & pat Barber3rd Mar 2020
True professional 's in every way, carn't thank Ellie enough, she made a difficult situation easy & understandable.
Definitely recommend to anyone who would need funeral services.
Thank you to all at lynms for helping me & my family to give my mum the best send off she deserved.
Mr & mrs Barber.
Chloe Lymn Rose replied
We are relally pleased that Ellie was able to help you create the service your Mum deserved and that she made this difficult time a littler easier and more understandable for you. Thank you.
5Shaun Love3rd Mar 2020
Excellent very professional, personal
Service
Thank you
Shaun & Kim
Chloe Lymn Rose replied
We are pleased that the service provided by the team at Arnold was both professional and personal. Thank you.
5Linda Frank2nd Mar 2020
Everyone was very good & helpful & kind the funeral all went to plan & it was a beautiful service. My only niggle was I would have liked some more deeper blue in the wreath.
Chloe Lymn Rose replied
Thank you for your kind words, we are glad that everything went to plan and that everyone was kind and helpful. We are however sorry that you were a little disappointed with the colour of the tribute. Unfortunately blue is quite a difficult colour to incorporate in flowers as there are only a limited selection that are naturally blue in colour. We acknowledge that the delphinium used on this occasion was pale rather than deep blue and apologise if this was not as you had hoped.
5Linda Parr1st Mar 2020
We would like to put on record how excellent the service was at A W Lymn of Arnold, we couldn't really have asked for more. As you are aware at such a sad time of losing one's brother you have so much on your mind and we found that all the staff put our minds at rest, they explained and helped us immensely from beginning to the actual service. On the previous day to the funeral, Russell telephoned us at home to tell us how things would proceed and we were very grateful to him, nothing was left to chance. Many thanks to all concerned, you were all very knowledgeable and caring. Linda
Chloe Lymn Rose replied
Thank you for taking the time to leave this wonderful and detailed review of the service provided by all the team at Arnold. They are glad that they were able to alleviate your worries and that everything ran as planned on the day. They would also like to thank you for the kind card and gift you brought to the office for them. Thank you.
5Anthony Bird28th Feb 2020
Thoughtful and very considerate in every respect.
Matthew Lymn Rose replied
Tony, thank you for your kind words, and for choosing us to help with Liz Funeral. I hope we did as you had wished, and gave her the send off you wanted. Many thanks.
5Susan Marie Willson-Green24th Feb 2020
A friendly and sensitive approach by all concerned, before and after the funeral
Chloe Lymn Rose replied
We are glad that the team at Arnold made you feel at ease throughout and they join me in thanking you for this kind review.
5Carol Higgs24th Feb 2020
The day we never wanted to come - the burial of our beloved mum. Lymn's made the whole day very special & very personal. Nothing was too much trouble for them. They made suggestions & helped us through the entire process, from procedure & planning, through to flawless perfection on the day! A big thank you to all the staff from David, Carol & families.
Chloe Lymn Rose replied
We are grateful to you for taking the time to leave this lovely review. We are pleased that Ellie made helpful suggestions throughout and that Russ made the day very special for you. Thank you.
5Peter Bailey15th Feb 2020
I couldn't have received better kindness, care and efficiency on behalf of Mrs Wilson ( Shelagh) from a fantastic team had she been a superstar. Which to me she was. Everyone, without exception, said what a beautiful send-off we gave her and Glyn, in the streaming of the service, said "what a lovely, lovely service." Thank you all most gratefully for kindly making the memories of Shelagh so fitting.
Chloe Lymn Rose replied
We are pleased to see that the team at Arnold were able to help you create a beautiful send off and are glad that relatives from afar were able to feel part of the service via the webcast. Thank you for your kind words.
5Jacqueline Brown14th Feb 2020
Absolutely brilliant. It was the worst time of our lives. We were so happy with the service and support. Would totally recommend.
Chloe Lymn Rose replied
Ellie has asked me to pass on her personal thanks to you for taking the time to leave this very kind review. She is glad that her guidance and support made this terrible time a little less confusing for you. Thank you.
5Lee Harmston11th Feb 2020
While it seems somewhat strange leaving a review of such a sad occasion, on behalf of myself and my family I’d like to say how pleased we were with the service we received from Lymn’s.
From our initial meeting with Ellie, who put us at ease with everything that needed to be arranged, through to our regular contact with Beryl, who had a kind and compassionate nature about her. And then finally on the day of the funeral, Mark (I believe that was his name) who was absolutely fantastic with making sure everything ran smoothly on the day, he was faultless, and I’m so glad we had him there to look after us on the day. In fact all the Lymn’s staff that were there on the day were superb.
Therefore I would have no hesitation in recommending Lymn’s to family and friend’s.
I know we as a family would not hesitate in using Lymn’s again, butI hope, not for a long time to come.
Chloe Lymn Rose replied
We really appreciate you taking the time to leave this very kind and detailed review. We agree that it does seem a little strange to review such a sad occasion but by doing so Ellie, Beryl and Mark are able to see the difference their care, compassion and support has made to you and your family. They all joining me in thanking you for this lovely review and for your recommendation.
An extremely professional approach, guided me through the burial process, organised protocol with cemetery and borough council.Prompt dignified internment.
Family extremely pleased with service received.
Philip Evans28th Apr 2020
With what’s going on around us and in the world today. The service we received via various telephone calls right up to ,during and after the day of my mum’s funeral has been excellent and words to us from the team have been very comforting and reassuring. The service was as professional as it could be under the circumstances we are all in at the moment.
First class.
Craig Dyson-Unwin26th Apr 2020
This is the second time I have used them for my mums and dads funeral they have always provided an excellent service , always in hand to help , and an excellent service at the crematorium provided by lymns , thank you
