Co-op Funeralcare, Morpeth

75 reviews

Latest Verified Reviews

Julie Tough 20th Jun 2022

Very caring and thoughtful. Actually provided a better service than I would have expected, definitely went the extra mile.

Rosemary Jenkins 8th Jun 2022

My husband, Philip Jenkins, funeral was handled with much care and attention and I just want to thank Mike Hale and all the staff at the Coop Funeral Care in Morpeth for how professionally and personally they carried out their duties. 

Geoffrey Dick 6th Jun 2022

From start to finish Roy (funeral director) and Julie in the office were totally professional , warm and approachable - we were consulted all the way through this sad time, supported and advised and plenty of personal contact and courtesy calls before during and after. Nothing was too much trouble and everything was handled with love and care, cannot thank them enough and the team who carried the coffin etc were also very good too.

Reviews

Location

16 Manchester Street
Morpeth
Northumberland
NE61 1BH

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About Us

As Co-op Funeralcare, Morpeth is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Morpeth is an ethical, member-owned funeral director in Northumberland. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Morpeth can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Morpeth funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Morpeth, Co-op Funeralcare, Morpeth take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Morpeth in Northumberland is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Morpeth today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 5 Julie Tough 20th Jun 2022

    Very caring and thoughtful. Actually provided a better service than I would have expected, definitely went the extra mile.

  • 5 Rosemary Jenkins 8th Jun 2022

    My husband, Philip Jenkins, funeral was handled with much care and attention and I just want to thank Mike Hale and all the staff at the Coop Funeral Care in Morpeth for how professionally and personally they carried out their duties. 

  • 5 Geoffrey Dick 6th Jun 2022

    From start to finish Roy (funeral director) and Julie in the office were totally professional , warm and approachable - we were consulted all the way through this sad time, supported and advised and plenty of personal contact and courtesy calls before during and after. Nothing was too much trouble and everything was handled with love and care, cannot thank them enough and the team who carried the coffin etc were also very good too.

  • 5 Lindsay Paton 6th Jun 2022

    Absolutely the best could not have been more helpful Mike helped my mam x me throw the worst time off are life they where so respectful helpful and with dignity Mike and the team took all the worry off use thank you so very much you all did my dad prode and that I will be forever grateful

  • 5 Dawn Adamson 30th May 2022

    From my very first phone call to the funeral directors to the funeral itself the service I received from all involved was outstanding. Very professional, friendly, caring and above and beyond helpful. I couldn't fault anything and will be forever grateful for all they did for my uncle and myself. Thank you to everyone involved.

  • 2 Unice O'Reilly 3rd May 2022

    The funeral director was late to our first meeting. On more than one occasion misspelt my name. Gave advice that proved to be incorrect. Asked me to check on floral tributes at his office and didn't appear to know where the church was.
    On the other hand Julie and Jackie were very efficient

    Kate Harling replied
    I am sorry to hear that you are not happy with the service. Please can you contact our Client Relations Team 0800 083 6301 or email us on funeral.clientrelations@letsco-operate.com
  • 5 Jacqueline Brown 25th Apr 2022

    Excellent service from the entire team. Great communication and excellent attention to detail. Kirsty was a very attentive FD and certainly went more than the extra mile to provide the service we requested. Many thanks also to our driver, Keith who did everything possible to give my father the send off he deserved.

  • 5 Tina Pattison 14th Apr 2022

    Excellent service which provided support and dignity during this difficult time. 

  • 5 Susan Owens 5th Apr 2022

    The service from the outset was very respectful and professional. 

  • 5 Judith Walker 4th Apr 2022

    Everything was taken care of by Roy the funeral director could not speak highly enough of him. 

  • 5 Jane Elliott 28th Mar 2022

    We felt genuine care was given.

  • 5 Carol Dunn 22nd Mar 2022

    Professional and personal from first point of contact and throughout the whole process.

  • 3 Dale Aitkenhead 15th Mar 2022

    Whilst having the direct funeral service explained to myself & sister mid way through the phone rang and was answered. There then followed what seemed like a conversation between colleagues whilst we were sat there looking at each other. At a particularly distressing time for ourselves this was not particularly professional or appropriate in my opinion. Once the telephone call was finished we were asked “now where were we ?”
    I should have complained earlier and was given the opportunity by your call centre but at the time was too distressed to do so. 

    Kate Harling replied
    We are sorry to hear that you have been dissatisfied with aspects of our service. Please get in touch with us at funeral.clientrelations@coop.co.uk and we will listen to and investigate your concerns. Thank you for highlighting this, we’d really appreciate you allowing us to respond to you at this difficult time.
  • 5 Annie Lloyd 14th Mar 2022

    This is the only funeral I've ever had to plan, and I just didn't have a clue! But the Coop guided me through every stage, making me feel extremely well supported, and assured that things would be done perfectly. I particularly liked the clarity with which information was presented, as my brain was fogged particularly that first fortnight. The willow coffin, the flowers and the stationery options were all just beautiful; they catered for our wish to keep everything simple and rustic. On the day, the staff were utterly professional, discreet and beautifully supportive. All in all I felt we got an excellent service, and would recommend them without hesitation.

  • 5 Gillian Sarah Davison 28th Feb 2022

    Roy & Christine we’re very supportive loving caring towards all the family, advised me throughout the process of my mums funeral 

  • 5 Frank Mclaughlin 15th Feb 2022

    Excellent throughout an horrendous time went above and beyond to help and made a terrible time more bearable

  • 5 Yvonne Laird 14th Feb 2022

    Brilliant, supportive and professional service at the Morpeth branch. 

  • 5 Philip Sayers 7th Feb 2022

    Mike the director was fantastic, lots of great communication and the service was exactly what we wanted

  • 5 Andrew Binns 4th Feb 2022

    Excellent support and great service throughout the process.

  • 5 Gillian Smith 31st Jan 2022

    Can not fault the service provided from the staff at the Morpeth branch,from the 1st contact Roy was very supportive and helpful with regular phone calls throughout keeping us upto date with every detail.
    Thank you so much
    Gillian Smith

  • 5 Virginia Teasdale 17th Jan 2022

    Personally I cannot fault Co-op Funeral Care, Morpeth.  They carried out all my wishes with the utmost professionalism, showing care and empathy at a time when filled by grief and sadness. Every detail was taken care of.

  • 5 Ruth Cuthbert 10th Jan 2022

    Roy was so very considerate in every part of the funeral and phoned me afterwards to make sure iaas happy. I would recommend them.

  • 5 Vincent John Dudley 24th Dec 2021

    Everyone I encountered was professional, considerate and knowledgeable. There were issues (not of Co-Op making) that they addressed excellently The service was handled in the appropriate manner. I highly recommend their services.

  • 5 James Peter Sawyer 21st Dec 2021

    When I first met Roy a hardest task was taken out of my hands he made everything run smoothly constantly giving me a call to make sure I was ok right to the end and after I wouldn’t hesitate to recommend the co.op thank you so much

  • 5 Robert Fogerty 22nd Nov 2021

    Very professional througout.Great communication.

Address
16 Manchester Street
Morpeth
Northumberland
NE61 1BH

Open map

Latest Verified Reviews

Julie Tough 20th Jun 2022

Very caring and thoughtful. Actually provided a better service than I would have expected, definitely went the extra mile.

Rosemary Jenkins 8th Jun 2022

My husband, Philip Jenkins, funeral was handled with much care and attention and I just want to thank Mike Hale and all the staff at the Coop Funeral Care in Morpeth for how professionally and personally they carried out their duties. 

Geoffrey Dick 6th Jun 2022

From start to finish Roy (funeral director) and Julie in the office were totally professional , warm and approachable - we were consulted all the way through this sad time, supported and advised and plenty of personal contact and courtesy calls before during and after. Nothing was too much trouble and everything was handled with love and care, cannot thank them enough and the team who carried the coffin etc were also very good too.

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