Co-op Funeralcare, Ashington

78 reviews

Latest Verified Reviews

Susan Youll 12th Mar 2024

Never felt so bereft - coop funeral cremated my sister without telling me - communication has been horrendous with the complaints team - will never recommend them to anyone Made to feel I had lost a suitcase at King’s Cross station -.they had no empathy  - Regards Sue Youl

John Robinson 29th Feb 2024

Excellent service provided, took every aspect under control and advised appropriately. Very compassionate and kind we all work undertaken. The service was first class from start to finish, this included prior to and after the funeral service. The upmost professionals. Would definitely recommend the co-op funeral service to others with out hesitation. Truly amazing, professional and kind natured individuals and as a professional team also.  

Susan Randall 5th Feb 2024

Could not have wished for a better service than what I received from the Co-op. Kind, thoughtful, and so respectful. Absolutely first class at such a difficult time.

Reviews

Location

Ashton House
26 Woodhorn Road
Ashington
Northumberland
NE63 9AE

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About Us

As Co-op Funeralcare, Ashington is not a member of Funeral Guide, we cannot show up-to-date pricing or service information.

If you are in need of a funeral director, Funeral Guide does have contact information for other funeral homes nearby. To find out about any of these homes, please click on one of the funeral directors below.

Co-op Funeralcare, Ashington is an ethical, member-owned funeral director in Northumberland. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Ashington can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Ashington funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Ashington, Co-op Funeralcare, Ashington take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Ashington in Northumberland is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Ashington today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

If you own this business and would like to enhance your listing on Funeral Guide, please click on the button at the top of the page to find out more information.

Verified Reviews

Verified Reviews

  • 1 Susan Youll 12th Mar 2024

    Never felt so bereft - coop funeral cremated my sister without telling me - communication has been horrendous with the complaints team - will never recommend them to anyone
    Made to feel I had lost a suitcase at King’s Cross station -.they had no empathy  - Regards Sue Youl

  • 5 John Robinson 29th Feb 2024

    Excellent service provided, took every aspect under control and advised appropriately. Very compassionate and kind we all work undertaken. The service was first class from start to finish, this included prior to and after the funeral service. The upmost professionals. Would definitely recommend the co-op funeral service to others with out hesitation. Truly amazing, professional and kind natured individuals and as a professional team also.  

  • 5 Susan Randall 5th Feb 2024

    Could not have wished for a better service than what I received from the Co-op.
    Kind, thoughtful, and so respectful. Absolutely first class at such a difficult time.

  • 5 Julie Reay 22nd Jan 2024

    Outstanding professionalism and excellent service 

  • 5 Keith Young 17th Jan 2024

    They were excellent and helpful kept us informed all the way and looked after my mam with love

  • 5 James Trewick 3rd Jan 2024

    Excellent caring genuine service from first meeting day…..Gary kept us in touch throughout as the funeral was four weeks wait.
    Carolyn in office was so kind.     Highly recommend.
    Flawless on the day and we were really looked after.
    Felt genuine kindness.   Thank you x

  • 5 Sara Bell 2nd Jan 2024

    Very simple process to arrange my late mother’s direct cremation.
    Friendly and helpful staff.
    Would recommend without reservation.

  • 5 Mary Walters 27th Nov 2023

    Everything went very well and I was grateful for that
    Mr Philips is a compassionate and caring man and I wish him well in his career

  • 5 Scott Hannay 21st Nov 2023

    I have to say that my experience with Chris Phillips our funeral director and all of the coop staff was beyond what I expected. They were fantastic and I would highly recommend them to anyone. We were all so impressed with their professionalism and efficiency at a very difficult time. 
    Thank you so much Chris and Team 

  • 5 Dawn Tilly 9th Nov 2023

    Very professional and friendly

  • 3 Keith Norris 8th Nov 2023

    Didn’t comply with dads wishes by saying that his choice of coffin was not available? Really! No dark oak coffins, I don’t believe that and think it was a cost cutting exercise.  You defaulted on your agreement with him. See his pre paid funeral plan.
    Got dads name wrong twice in emails. 
    Got the order of service wrong and ask me to pay to correct it. 
    Funeral felt very rushed. 
    More than happy to discuss if you are interested in service recovery or reputational damage aspects of you business. 

  • 5 Bob Howard 9th Oct 2023

    I couldn't have been more happy the way everything went. From first registering
    the death of Ellen, the Cooperative Funeral Care made me at ease, and did all what had to done in a very professional way. A load was taken off my mind and I cannot thank them enough.
    Bob Howard

  • 5 Carole Murdie 19th Sep 2023

    Over the past 18months we have used the Coop funeral care on 3 separate occasions. 
    Two were for prepaid funeral care plans and the 3rd was for my husband who tragically died the day before we were due to remarry on our 49th wedding anniversary. 
    Throughout our dealings with the staff in Ashington and Blyth I have found them to be empathetic towards me and my family and understanding to family dynamics and sorrow. They have carried out our wishes and made my husbands funeral bespoke and very tailored to both his and our wishes.
    I could not find fault in anything that they did for us in such a very traumatic time. 
    Thank you to all the staff for all their understanding

  • 5 Neil Stevenson 17th Sep 2023

    The arrangements were impeccable; attention to detail, courtesy and respect were outstanding.
    Thank you to Roy and the rest of the team.

  • 5 Patricia Whittle 11th Sep 2023

    They were very caring, compassionate and professional throughout. They were extremely helpful and supportive guiding me through what needed to be done at a very difficult time. I cannot thank them or praise them enough

  • 5 Michelle Slater 21st Aug 2023

    Gary Stafford, our funeral director was really good at giving us advice on our sisters funeral. He kept in touch on a regular basis and ensured we were happy with everything. The ladies in the Ashington branch were also so kind and professional looking after Deirdre in the chapel of rest. Nothing was too much bother for them. 

  • 5 David Bowie 15th Aug 2023

    From start to finish under bad circumstances the co-op team at Ashington were excellent. Everybody I had dealings with were very helpful, friendly, knowelgable and defferentional to my situation. Many thanks.

  • 5 Audrey Knott 27th Jul 2023

    Chris Philips Funeral director was excellent, compassionate, a brilliant organiser a valuable asset to the Coop Funeral service. He put us at ease, at a very difficult time and organised the whole Funeral for us, everyone said it was a well organised and a lovely send off for my mother. Valerie gave the urology, which was very good, mentioned the whole family, a lovely tribute to my mother, very touching, was very sincere
    Thank you for all your efforts and kindness it was much appreciated.

  • 5 Jennifer Davison 24th Jul 2023

    Co-op Funeral care at the Ashington Branch cannot be praised enough. The high standard care from the staff was
    simply unbelievable. Any enquiries or problems were promptly dealt with in a thoughtful, sensitive way at all times. Thanks especially to Carolyn who was outstanding.

  • 5 John Bamford 30th Jun 2023

    A very caring and considerate group of people. I would especially like to thank Gary Stafford for everything he has done for us.

  • 5 Carol Ogilvie 30th Jun 2023

    Excellent team who carried out our exact wishes and went above and beyond to put our minds at rest.

  • 5 Kirsty Wilson 20th Jun 2023

    Lisa was amazing from start to finish. She made a very difficult time very easy.
    She was so professional & courteous throughout the whole process.
    Nothing was too much trouble.

  • 5 Val Burton 19th Jun 2023

    I cannot recommend Ashington Co-op Funeralcare highly enough.  Kelly expertly looked after us throughout the whole process and made what was a very difficult time for the family, seamless and effortless.  

    Our family have used Ashington Funeralcare services quite a few times over the years and I would not go anywhere else. 

  • 5 Susan Rowley 1st Mar 2023

    I would highly recommend, the service was impeccable.

  • 5 Peter Lee 27th Feb 2023

    Excellent thoughtful service from the staff. They did everything beautifuly from start to finish. Consulting with the family the whole time and were there to support the family in anyway they could. Can't thank them enough.

Address
Ashton House
26 Woodhorn Road
Ashington
Northumberland
NE63 9AE

Open map

Latest Verified Reviews

Susan Youll 12th Mar 2024

Never felt so bereft - coop funeral cremated my sister without telling me - communication has been horrendous with the complaints team - will never recommend them to anyone Made to feel I had lost a suitcase at King’s Cross station -.they had no empathy  - Regards Sue Youl

John Robinson 29th Feb 2024

Excellent service provided, took every aspect under control and advised appropriately. Very compassionate and kind we all work undertaken. The service was first class from start to finish, this included prior to and after the funeral service. The upmost professionals. Would definitely recommend the co-op funeral service to others with out hesitation. Truly amazing, professional and kind natured individuals and as a professional team also.  

Susan Randall 5th Feb 2024

Could not have wished for a better service than what I received from the Co-op. Kind, thoughtful, and so respectful. Absolutely first class at such a difficult time.

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