Co-op Funeralcare, Kingsthorpe

5 Beverley Warner 26th Mar 2024

Everyone was very caring and respectful to Mick while he waited fir his funeral day .

4 Su Page 12th Mar 2024

We have been very pleased with the sensitivity and care shown to us by every one at the Kingsthorpe branch. Thank you very much. 

5 Michael Panter 4th Mar 2024

very good service everything was spot on

5 Christine Bloomfield 4th Mar 2024

The funeral director made the sadness day of my life just perfect with my mum’s funeral. Right from the start to the end. I cannot thank him enough for making this a memorable day for me and my family. 

4 Lucy Dracup 19th Feb 2024

Everything was well organised and went according to plan. We were kept informed and well looked after on the day.

5 Sue Earl 12th Feb 2024

Every member of staff was so sympathetic to our needs for my husband’s funeral, nothing was too much trouble and the order of service printing was beautiful,and done exactly as we wanted. On the day ,all the staff and celebrant gave us a beautiful service ,all family and friends commented on what a beautiful service it was. Thank you Co-op funeralcare Kingsthorpe, for your care of my family.

5 Karen Atherton 2nd Jan 2024

Fantastic service. Everyone was lovely and very  efficient.

5 Julie Robson 18th Dec 2023

Connor and Victoria are wonderful. Compassionate and caring

5 David Pope 18th Dec 2023

A very caring and professional company. They looked after us and the deceased with dignity and care and were a great help in guiding myself and the family through the service and burial. A special thank you to Connor and Andrew.

5 Mark Clark 5th Dec 2023

Very efficient and caring service

5 Denise England 27th Nov 2023

Thanks once again to the wonderful team at Haxby York and Kingsthorpe Northampton
Sadly as you know mum
Only passed 3 months before dad . Thanks  once again for your kind assistance and support at this difficult time . Nothing was too much trouble even got the sunflowers which meant a lot . Tks againDenise x 

5 Caroline Smith 21st Nov 2023

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5 Wayne Brown 13th Nov 2023

At this sad time these guys do make sure it’s a day to remember for the right reasons. 

5 Julie Wilson 30th Oct 2023

I have found the Coop Funeral- care Kingsthorpe very caring and efficient and would not hesitate in recommending 
their services 

5 Tim Coupe 18th Oct 2023

Well-organised day. Everything dealt with well and all went very smoothly.

A reliable and high quality service.

RTC

5 Anne Stevens 9th Oct 2023

Wonderful friendly service all the way through the whole sad occasion. All the team from the office to those involved in the day itself could not have done more.
Many thanks to you all.

4 Robert Line 19th Sep 2023

All very efficient, flexible and respecful. Maybe leaning a bit much towards the traditional, but some people would like that.

5 Caroline Beckwith 29th Aug 2023

The service was excellent 

5 Gary Denton 1st Aug 2023

Brilliant right from the start, made to feel very welcome and comfortable. The director 'Andrew' was absolutely excellent, he went through the whole process, explained everything, laid out any additional costs, nothing was to much trouble for him to organise.
On the day of mums funeral, Andrew and his team were professional throughout, they took care of everything and made sure our mum and her family were their top priority at all times.
In all they were completely wonderful and I would 100% recommend their service to anyone.
Big Thank You to Andrew and his team.

5 Shirley Auburn 11th Jul 2023

Extremely kind and caring at such a very sad time.

5 Lesley Jones 10th Jul 2023

Andrew from the Kingsthorpe branch in Northampton was excellent. Very caring and supportive. 
My only criticism was that when I rang the Co-op initially to report my Mum’s death, I had to speak to someone at headquarters which was very impersonal. He asked where my Mum’s body was and when I stated that she was in the mortuary he asked which room! 
I do not think that people should have to speak to someone at headquarters, it should be someone in the town where the deceased lived.

5 Michael Hooker 16th Jan 2023

Everything from arranging the funeral to the actual service we have been treated with kindness and professionalism from all concerned. Cannot thank them all enough for making a sad situation a pleasant one.

5 Patricia Kite 16th Jan 2023

I found the staff at the kings Thorpe branch very efficient and extremely caring 

2 Pauline Tucker 19th Dec 2022

We were disappointed with the service we received. The Coop seems to have lost the attention to detail and customer focus we have previously experienced.
We found ourselves having to chase for information or request contact to third parties due to calls not being returned.

On the day of my dad's funeral, the flag draping his Coffin had not been ironed,so looked very crumpled.
The hearse back door wouldn't open which delayed the start of our service, which then felt rushed due to another service starting.

I didn't appreciate a call the morning of the funeral asking for information that had been agreed with the funeral arranger and had not been passed on to the people conducting the funeral procession.

The staff that attended on the day of the funeral could not be faulted. They were extremely professional and supportive.

Our family have been using Coop funeral care for as long as I can remember. We found on this occasion it was very stressful, poor communication and lack of attention to details. Very disappointed.

5 Denise Strudwick 29th Nov 2022

The Kingsthorpe and Barratt Road staff Northampton made a difficult time really easy to get through. They helped in every way possible to make sure it all went well. I can't thank them enough.