J G Fielder & Son Funeral Directors, York

5 Ruth Murgatroyd 24th Jul 2021

Marvellous service. Excellent communication (but only that which was necessary at such a busy time). Dignified and efficient at all times. No hard sell. Highly recommend.
Keith was a calming and assuring presence at a very emotional time. Thank you.

5 Sue Glenn 24th Jul 2021

Fielders give a really personal service. They are always there to answer any questions and to give support and sympathy. They become part of the family and share your feelings. A wonderful group of sensitive people. 

5 Nigel Poulton 20th Jul 2021

On behalf of my family I cannot thank you enough for your kind and sensitive attention to every detail of our mother's funeral. I cannot recommend J G Fielders & Son Funeral directors too highly. Thank you.

5 Kath Stead 17th Jul 2021

Every person I had contact with at Fielders was kind, considerate and helpful, thank you.

5 David Crawford 10th Jul 2021

Excellent advice provided and funeral carried out to a very high standard.   Would not hesitate to recommend.   

5 Brian Bradburn 6th Jul 2021

Very sympathetic and very efficient.

5 Edward Appleton 5th Jul 2021

Excellent all round service. Couldn’t have asked for more at such a difficult time. Very helpful, kind and considerate.

5 Joan Cuss 5th Jul 2021

Very, helpful and understanding.  Nothing was too much trouble. Would certainly recommend. 

5 Claire Green 3rd Jul 2021

Lovely caring staff

5 Richard Dawson 2nd Jul 2021

Very helpful and respectful . Very good service given

5 Angela Hope 29th Jun 2021

I really appreciated their care, support and consideration at a difficult time. They were attentive, helpful and thoughtful throughout. 
Thank you so much.

5 David Wake 24th Jun 2021

Very considerate and importantly efficient

5 Paul Jackson 22nd Jun 2021

We had an incident in the middle of the night which couldn't be left
and were given prompt and professional service.
Having worked out our budget and basic ideas, we discussed things with Lucy by phone and email and put plans in place quite easily.

5 Polly Sharples 7th Jun 2021

Excellent service from Chris and his staff. Efficient, professional and sensitive. They went above and beyond to ensure everything ran smoothly. Highly recommended. 

5 Keith Dixon 31st May 2021

Empathetic, professional, friendly, efficient, understanding, thorough, informative, respectful, helpful. All of these and more describe the excellent service provided to me and my family at such a difficult and emotional time.

5 Karen Lockley 28th May 2021

Professional and caring service, always kept me informed.

5 Debbie Scott 24th May 2021

We cannot praise JG Fielders York enough.
They were helpful, courteous, and most importantly, very respectful.
We have special thanks to Simon who dealt with us. He is a credit to the company.
We would most certainly recommend J G Fielders to others wanting a beautiful send off for their loved ones.

5 John Anderton 24th May 2021

Kieth did an excellent job very caring took all the worry off me at a very emotional time.Kept me informed all along the way everything on time .
Thank you for everything 
Regards John 

5 Robin McDermott 17th May 2021

Nothing was too much trouble and Lucy looked after us from initial contact until the very end - thank you!

5 John Mowbray 15th May 2021

The whole process was organised sensitively, professionally and without fuss, accommodating the wishes of all family members.
Pricing is transparent.

5 Jill Marshall 11th May 2021

Cannot speak too highly of the excellent and professional service from all at Fielders and particular thanks to Keith Houlston for his care and and consideration and  all  his help with the arrangements  of my friend’s  funeral - it was very much appreciated.  Thank you. 

5 Jane Grant 10th May 2021

I can highly recommend Fielders, they made a sad time much easier to cope with & guided me through the process with great empathy & kindness. Thank you to John, in particular.

5 Peter Grove 3rd May 2021

As a family we are very pleased that we used Fielders for our funeral services very friendly and caring company could have done any more to make the day as my brother would have wanted
Many thanks

2 Tracey Coulthard 30th Apr 2021

Sadly for us as a family we are left forever traumatised and broken hearted.  We trusted J G Fielders with our dad.  We sent in our dad's favourite clothes but more importantly my dad's favourite cap which me and my sister wanted to hold onto.  However, we knew with our hearts dad would want to wear it.  Our dad even requested to wear it as he lay dying in bed in a care home (it was hung up on the door).  I was unsure if I wanted to see my dad again before his funeral but I made the decision I needed to say goodbye.  The first thing I noticed as he lay in peace was that he wasn't wearing his cap!.  We had also sent in 2 small American flags and a chocolate orange.  None of these items were with him! J G Fielders had lost our dad's favourite things.  I was told these items could have mistakenly gone out with the rubbish or incinerated! Had I not seen my dad, we would never have known.  We have spared our mum further pain and she will never know.  However me and my sister have been left distraught and traumatised.  We will carry this trauma forever.  Our dad's final journey was ruined! We are sorry that J G Fielders let you down dad and we will never forgive them!  I would never trust them to look after loved one's.  They should be ashamed of themselves.  This is what they say on their website:

"Our compassionate team of professionals are available round the clock with help and advice. As a fifth generation company, our family have spent the last 130 years building the knowledge and services needed at one of the most difficult times in your life. For us, being a funeral director is not just a job, it is our calling and our lives"

Professional they are not!!.

5 Michael Johnson 26th Apr 2021

Excellent, compassionate, professional and friendly. In the main Simon dealt with us and was superb. Would definitely recommend them.