J G Fielder & Son Funeral Directors, York

5 Laura Munro 14th Nov 2021

Very professional and helpful throughout. This helped to keep stress to a minimum. Also accommodated my wished though perhaps not entirely conventional. 
I am grateful for their help.

5 Nigel Shepherd 14th Nov 2021

J G Fielder & Son are outstanding.   JGF have well over 100 years of experience and it shows.   They really appreciate the emotional turmoil which comes with bereavement.    I never felt in any way pressured to make the necessary decisions at such a stressful time: rather I was guided through the process with kindness and empathy.   I contacted Victor Fielder initially, who later directed the funeral with quiet efficiency.    Jon Kirkman was very capable and helpful at our meeting and always prompt with emails and phone calls.    Also, Helen McCabe was so warm and friendly whenever I called the York office.   Thank you all.

5 Susan McMaster 7th Nov 2021

I cannot praise Simon and Fielders enough for their excellent handling of Ian's funeral from start to finish they were thoughtful and so kind, and made a difficult task much easier

5 Isobel Dexter 1st Nov 2021

I cannot fault the care they gave to my Auntie and the care they gave to me and my family was marvellous 

5 Richard Lloyd-Hughes 26th Oct 2021

Respectful first class service throughout the process. Highly recommended.

5 Michael Braithwaite 25th Oct 2021

Beyond helpful, understanding, compassionate & incredibily supportive.
Cannot thank you enough.

5 Kathleen Snowden 19th Oct 2021

I was very pleased with the care and guidance i was given for the funeral of my dear mum.The attention to detail given to me was excellent every step of the way.
She was looked after really well.

5 Keith Hall 17th Oct 2021

Fortunately my late Mother had prepared a funeral plan and had nominated Fielders to be the Funeral Directors. So very pleased that she recommended them. From attending initial meeting and meeting Jon from Fielders, I was immediately put at ease as had been very nervous about the whole thing. Jon discussed the day in detail and any thought or concerns we may have. He contacted a local retired Vicar who came round to my house and discussed everything down to the last detail in relation to the plan. On the day Fielders were timely and arrived at Mam's address and took myself and family members to the crematorium. Afterwards very comforting words from Jon to me who led the Team offering any further help and support. Brilliant, Professional and caring.

5 Helen Webster 9th Oct 2021

Jon’s professionalism, kindness and empathy made the whole sad process much easier 

5 Ann Laing 5th Oct 2021

Every care was taken to meet our needs, and nothing was too much trouble. The funeral itself was very efficiently managed, and the mourners were treated as honoured guests and felt very much involved in the whole proceedings. We received a most professional and respectful service.

5 Virginia Sullivan 3rd Oct 2021

Jon Kirkman was exceptionally helpful and I could not have asked for a better service.

5 Ged Rowbottom 29th Sep 2021

Jon Kirkham of Fielders has dealt with the death of both my mother and father in the past year with kindness, professionalism and sincerity. He has dealt with the organisation and paperwork seamlessly allowing the family to deal with their grief without extra anxiety.

5 Paula Ellis 20th Sep 2021

I can’t put into words how wonderful the whole experience was. Jon was our funeral director and nothing was too much trouble. Extremely tentative and compassionate they took care of everything. Thank you so much to all of you xx

5 Calum Kennedy 17th Sep 2021

I dealt mainly with Lucy but all the staff i spoke to at Fielders were helpful and courtious. Lucy organised everything with efficiency and kindness during the process of arranging the funeral of my father. The service was second to none and i would recommend Fielders to anyone.

5 Caroline McGurrin 10th Sep 2021

The most kindest professional staff.At such a difficult time,they took all the pressure off, literally take you by the hand with something most of us know nothing about.
It gives me great comfort to know my Tony was in such good care.

Absolutely Fantastic service.
Thanks to,John, Chris, Helen & the all the team.

5 Azlina Bulmer 7th Sep 2021

The team at J G Fielder is truly wonderful: they have been supportive but never intrusive, accommodating in every sense and make things so much easier for the family during a very sensitive and difficult time.  Would not hesitate to recommend them.  

5 Wayne Scarce 31st Aug 2021

The customer service received from initial telephone through to funeral service was excellent. The staff at Fielders showed the utmost empathy whilst helping me to plan my brothers funeral, and made what would have been a daunting task easier for me. Simon who was the funeral director guided me through every stage of planning and showed an eye for detail with every aspect of my brothers funeral. When I had to phone the office the service received from Helen was extremely helpful and put me at ease. From start to finish the customer service our family received was excellent, resulting in an amazing send off for our brother.

5 Joy Young 30th Aug 2021

All went as Peter s family had wanted 

5 Andrew Seavers 19th Aug 2021

A very professional service all round.

5 Diane Ketley 13th Aug 2021

We highly recommend Fielders without any hesitation. Jon helped us through the process listening and responding to our wishes and offering options while demonstrating great flexibility and responsiveness. The funeral was organised and delivered exactly as we asked for on the day. Jon’s professional, calm, kind, respectful and informative manner helped make such a sad occasion easier.

5 Peter Cross 9th Aug 2021

They were very professional at the same time respectful and caring. Very easy to deal with and nothing was too much trouble for them. I would definitely recommend them. Many thanks.

5 Martel Maxwell 8th Aug 2021

I cannot do justice here as to how good JG Fielder & Son was. I was lucky enough to speak to Jon on my first call to a director - in a state of slight panic at the thought of organising a funeral by myself. Jon said it can be advisable to call other directors for quotes. I knew I didn’t want to go elsewhere - my gut feel was that he would do a great job. So many third parties are involved when it comes to payment and organisation - florists, printers for orders of service, a humanist, burial ground or cremation time - but Jon took care of every single thing, only asking me for the decisions that needed to be made along the way. The fees were completely transparent and fair. Then, on the day of my father’s funeral, Jon was everything you’d want - upstanding, smart, dignified, respectful -  also with an amazing manner, putting me at ease. My family agreed he was superb, as was the humanist he chose for us. I believe this is a family business - which for me is a great thing. Thank you so much for making a very sad, emotional time well, still very sad - but as dignified and perfect as the day possibly could have been.

5 Caroline Watson 2nd Aug 2021

Faultless professional approach, and at the same time we felt so well cared for. Jon Kirkman guided and supported us so exceptionally, from our first contact, through the planning process and visiting the Chapel of Rest, right through to after the funeral. I liked that they didn't overwhelm us - it seemed they took a measure of what we could manage at a given time and guided us on the way, flagging up what the next priority would be. This helped remove the stress of it all, a lot! It also became clear that we could trust Jon and team to take care of the funeral and of my sister. I am very pleased to say that everything went perfectly on the day, just as they said it would. We were very happy with the care taken of Beverley, with dignity and an approach that I feel she would have been happy with. I found them transparent, open and honest throughout, and supportive of our decision to source our own coffin. Fielders allowed us to be us and to make the choices that felt right for us and for Beverley. Exceptional funeral directors - I would not hesitate to recommend, or use again.

5 Ruth Murgatroyd 24th Jul 2021

Marvellous service. Excellent communication (but only that which was necessary at such a busy time). Dignified and efficient at all times. No hard sell. Highly recommend.
Keith was a calming and assuring presence at a very emotional time. Thank you.

5 Sue Glenn 24th Jul 2021

Fielders give a really personal service. They are always there to answer any questions and to give support and sympathy. They become part of the family and share your feelings. A wonderful group of sensitive people.