Hayley Owen Funeral Services York

572 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Stan Leithead 19th Dec 2022

So helpful and accommodating  Easy to deal with Nothings to much trouble

John Bewley 6th Dec 2022

At an extremely difficult time following my wife’s death Haley Owen provided all the support and help I needed.  She was available 24 hours a day to answer any questions I had or just to have a chat.  The actual day of the funeral was very well organised and everything went smoothly without any last minute hitches. I would strongly recommend Hayley to anyone in the same position I found myself.  She is the kind of reliable, organised person you need to help you through the bereavement process.

Kevin Nattrass 6th Dec 2022

Hayley and her team are so helpful and caring they helped make a sad and difficult time a little easier. Thank you again. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Stan Leithead 19th Dec 2022

    So helpful and accommodating 
    Easy to deal with
    Nothings to much trouble

  • 5 John Bewley 6th Dec 2022

    At an extremely difficult time following my wife’s death Haley Owen provided all the support and help I needed.  She was available 24 hours a day to answer any questions I had or just to have a chat.  The actual day of the funeral was very well organised and everything went smoothly without any last minute hitches. I would strongly recommend Hayley to anyone in the same position I found myself.  She is the kind of reliable, organised person you need to help you through the bereavement process.

  • 5 Kevin Nattrass 6th Dec 2022

    Hayley and her team are so helpful and caring they helped make a sad and difficult time a little easier. Thank you again. 

  • 5 Del Evans 5th Dec 2022

    Everything went like clockwork. Polite, prompt and helpful attention from start to finish. Nothing was too much trouble.

  • 5 Ann Naylor 5th Dec 2022

    Right from the first meeting, Hayley was very kind and understanding. She did everything we wanted and on the day it all went perfectly. I would recommend her to anyone.

  • 5 David Wregleworth 9th Nov 2022

    From initial instruction to the end Hayley and Patience acted both professionaly and sympathetically. When it was needed I was grateful to have the pressure taken off me by being calmly advised and directed as to what what I needed to do. Hayley is clearly an expert in her trade and any new customers can rest assured that their loved ones will be looked after properly and that any funeral will run like clockwork.

  • 5 Carl Parker 9th Nov 2022

    Wonderful service cannot fault them

  • 5 may brown 7th Nov 2022

    What a beautiful funeral home fantastic service from Hayley and her staff couldn’t have asked for anymore thank you from the bottom of my heart all you did for me and my family once again thank you

  • 5 Varsha Gulati 28th Oct 2022

    Helpful and very patient. The funeral was conducted with sympathy and with respect
    Thank you

  • 5 Naomi Heaton 25th Oct 2022

    I cannot recommend Hayley Owen highly enough.
    My late partner's funeral was arranged by Hayley and her team with a compassionate and user-friendly approach. It was clear from the various elements of the funeral, including the choice of the fantastic celebrant - Nicholas Boole (who also had an army background like my late partner) that Hayley Owen is creative, sensitive and thoughtful. No corners were cut and I am so grateful to them for creating a beautiful celebration of his life, something that was also commented upon by the attendees.

  • 5 David Jackson 24th Oct 2022

    Thank you 

  • 5 Lorraine Gedling 17th Oct 2022

    a very compassionate funeral by all the staff of Hayleys team everything went like clockwork thanks so much Hayley

  • 5 Patrick Quinn 16th Oct 2022

    A very calm and relaxing experience in the midst of turmoil, Hayley and her team are exceptional in their job, just what is needed at this time.

  • 5 Nicholas Brown 13th Oct 2022

    Amazing service. Hayley made a difficult day seemlessly efficient. Can’t thank her enough! 

  • 5 Barry Jackson 3rd Oct 2022

    Superb service from Hayley and her staff, organising my Aunt, Mrs Joyce Dent’s funeral.
    Many thanks

  • 5 Carol Diggins 3rd Oct 2022

    Very friendly helpful staff, especially Patience, who made an emotional time simple and straight forward

  • 5 Dave Barker 28th Sep 2022

    Fantastic and sensitive service sadly the third time in 2 years I’ve used Hayley Owen she was extremely helpful from the very start of the process of making arrangements all the way through to the day of the service itself when she and her colleagues were so kind and respectful to me and all who were in attendance. Hayley was able to put me in touch with a brilliant Celebrant Teresa who lead such a wonderful service.




    The costs are very reasonable and the communication from Kathryn at all stages of the process was outstanding. I would strongly recommend Leverton & Sons for anyone who sadly finds themselves needing to make arrangements for a loved one.

  • 4 Monica Field 22nd Sep 2022

    Only thing not excellent was the feeling of the hurry. I understand why the time limit but I think we managed it well ourselves.Not to worry everyone said it was the best funeral ever!  Thankyou Monica

  • 5 Mike Overington 22nd Sep 2022

    Hayley was brilliant and she supported me through the worst time of my life she dealt with everything to do with the funeral which involved organising it in Derby when we are in York

  • 5 Jeremy Pilkington 21st Sep 2022

    Hayley and her team provided my brother and I with a commendably professional, personal and caring service at a very difficult time for us – the death of our mother. Such an experience for us was without precedent and so we really valued Hayley's compassion and patience guiding us through the process – which she did with sincerity and professionalism. I highly recommend Hayley Owen Funeral Services, York.

  • 5 Karen Kee 5th Sep 2022

    We truely appreciated the superb service Haley & her team gave us.
    Allowing us to bespoke it to how we wished to remember our dear mum. Giving her a truly dignified last journey.
    Thank you
    The Kee Family

  • 5 Margaret Hyett 2nd Sep 2022

    Outstanding service from beginning to end. Patience listened to what we wanted and was able to deliver exactly the funeral that the family wanted. We were kept informed and supported all the way through. Staff were at all times approachable and respectful. Would not hesitate to recommend this company.

  • 5 kate Smith 30th Aug 2022

    We chose Hayley Owen after having had quotations given by four other funeral directors in York.
    Hayley and the team have been very helpful, all our requirements had been delivered. Thanks very much for all the work done and we highly recommend Yorkfunerals to friends and family.

  • 5 Mary Barker 30th Aug 2022

    Hayley and patience & the rest of the team were fantastic from start to finish Highly recommend

  • 5 David Jackson 25th Aug 2022

    Great service once again. Always friendly, welcoming and professional. 

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Stan Leithead 19th Dec 2022

So helpful and accommodating  Easy to deal with Nothings to much trouble

John Bewley 6th Dec 2022

At an extremely difficult time following my wife’s death Haley Owen provided all the support and help I needed.  She was available 24 hours a day to answer any questions I had or just to have a chat.  The actual day of the funeral was very well organised and everything went smoothly without any last minute hitches. I would strongly recommend Hayley to anyone in the same position I found myself.  She is the kind of reliable, organised person you need to help you through the bereavement process.

Kevin Nattrass 6th Dec 2022

Hayley and her team are so helpful and caring they helped make a sad and difficult time a little easier. Thank you again. 

Reviews
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