Hayley Owen Funeral Services York

5 Gill Flanigan 11th May 2023

At this sad time Hayley and all her staff were very compassionate and nothing was too much trouble for them. Their chapels are beautiful and very peaceful and comforting. Communication was excellent we were informed throughout the whole process. I would definitely recommend them.
Thank you very much Hayley and team 

5 Drew Johns 5th May 2023

Beth and the team were amazing through such a difficult time 

5 Bethany Redburn 5th May 2023

At a very difficult time of our lives, Hayley and her team provided an excellent service, and held our hand through making difficult decisions. They remained respectful throughout, whilst also making sure that our needs were explored and that our wishes were put in place. Joel was well taken care of from the moment he was collected from the Hospice to the moment we collected his ashes and we can't thank the team enough for this.

5/5. We wish never to see her again.

5 Chantal Williams 21st Apr 2023

I cannot thank enough, Patience and the team at Hayley Owen. Although a very difficult time for my family and I, they really helped relieve me of all the worry and pressure when planning a funeral. From the initial phone conversation to paying the final bill, I was met with kindness and professionalism. I had rang around a few other funeral directors prior to ringing Hayley Owens and just didn't feel the warmth or understanding that Patience showed me. They organised everything perfectly, made thoughtful suggestions I would not have maybe considered and I was able to execute on all of my Dad's wishes. Thank you so much Hayley Owen and team, I would definitely recommend your services to anyone in the future.

5 Tina Tasker 19th Apr 2023

From the planning and the actual funeral they were all amazing and very professional. Would highly recommend

5 Elizabeth Bell 19th Apr 2023

Hayley and her team were absolutely amazing. They are very organised and kind. After going through such a sad time they were always there and answered any questions I had. They are all very professional and they all go one step beyond.  Thank you 

5 Amanda Levitt 18th Apr 2023

Excellent service

5 Keith Johnson 13th Apr 2023

Very Happy with the service we received from start to finish, very professional, carried out my mothers funeral during covid and my father wanted me to use Hayley Owen for his funeral, once again thankyou for a smooth running of everything

5 Ian Wacey 10th Apr 2023

In time of sadness and sorrow this is the place to look for help. They took the time to explain every detail possible. with Hayley were always informative and helpful. Speaking with Patience, a week later was very comforting. Thank you.

5 Jane Lininsh 5th Apr 2023

Hayley and her team were very kind /thoughtful /supportive /professional with me and my family whilst went through the funeral journey for my mother Thankyou 

5 Michelle Barker 4th Apr 2023

Hayley owen did a fantastic job on my nanas funeral, the service was beautiful and the planning was very very easy which is exactly what me and my family needed. I wouldn't consider going anywhere else.

5 Shaun Urquhart 17th Mar 2023

At such a sad time for us , Haley and her team were so professional from start to finish , everything went so smoothly, can’t thank them enough.

5 Alexander Marr 14th Mar 2023

Very satisfied with the caring and professional service provided by Hayley, and her team.

5 Joanne Maskill 14th Mar 2023

Everything was undertaken with the utmost professionalism and care. As a family we are most grateful for the time spent putting together the funeral that we wanted for our much loved relative.

5 Donna Nurse 14th Mar 2023

Helpful and was so welcoming couldn't fault there service and would like to thank you all

5 Joan Lawrence 9th Mar 2023

The professional way this company works blew me away,took away all the stress with kindness, sympathy, and pure care from start to finish well done all
Mrs lawrence

5 Paul Acton 7th Mar 2023

Haley organised a lovely funeral for my mother.
Everything was taken care of and I didn't need to worry about anything.
All the staff were extremely nice and attentive. Nothing was too much trouble.
The day went like clockwork.

5 Kate Harrison 6th Mar 2023

Wonderful service provided. Very helpful, attentive and thoughtful staff who were highly knowledgeable and offered good advice throughout making it as difficulty free as was possible at such a distressing time.

5 Janet Shaw 3rd Mar 2023

Everything was discussed in a relaxed and comfortable environment with compassion. This made the whole experience much less stressful. 

5 Nicole Hobson 24th Feb 2023

Arranging my own mothers funeral was the most difficult thing to do, but Hayley are her team helped an awful process so much nicer.
From having a selection of caskets to choose from (and the seagrass was lovely- just perfect for my mum).
I’m not sure if all funeral directors do as much as Hayley does, but from liaising with the wake venue, the humanist celebrant, the flowers and sorting the order of service- they took so much stress away with their flawless organisational skills, and it was much more than I expected.
Also the finishing touches: the personalised collection box and the touching angel card (that has flower seeds on) I received in the post after the funeral.
Hayley’s team do an amazing job, and I would thoroughly recommend them.

5 David Coverdale 23rd Feb 2023

I cannot praise the team at Hayley Owen enough. From start to finish the service I and my family received was excellent. Patience guided the family to provide a funeral appropriate to my dads wishes. My dad was not religious but was proud of is army days. Patience instrumental in contacting Nicholas Boole to be the master celebrant. Excellent advise. Everyone at the furneral left saying how proud my dad would have been.

5 Jo Mews 22nd Feb 2023

Hayle and all the team handled ever aspect of my dads funeral arrangements with efficiency, care and warmth. Hayle rang me each Friday to check I was ok as I had told her this was my special day with my dad where I would take him flowers and food etc.
Its a small family business where you are a person not just a number. Hayle talked us through all the options of things like the coffin and guided us through things like using a humanist Celebrant making everything so easy.
I can strongly recommend using them. Nothing was too much trouble and we had complete confidence in them and their service. Thankyou so much Hayle

5 William Armitage 21st Feb 2023

We could not have had a more caring team from start to finish Hayley was very compassionate and helped over a difficult time i would recommend Hayley and team over and over again Bill Armitage

5 Catherine Storkey 21st Feb 2023

Excellent service.  They organised everything so well from start to finish.  We felt so relaxed in what was a very stressful and upsetting period in our lives.   Thank you  Hayley Owen.

5 Sandra Manning 21st Feb 2023

Hayley put us completely at ease organizing everything with a caring and calming attitude.
 Hayley genuinely loves her work and this is clear in the way she dealt with the arrangements. 
The whole team were helpful and respectful at all times.
Many thanks to the whole team for helping to ensure Dad was well cared for during the time with you and the arrangements on the day worked perfectly.
I would highly recommend Hayley and the team.