Hayley Owen Funeral Services York

5 Jo Mews 22nd Feb 2023

Hayle and all the team handled ever aspect of my dads funeral arrangements with efficiency, care and warmth. Hayle rang me each Friday to check I was ok as I had told her this was my special day with my dad where I would take him flowers and food etc.
Its a small family business where you are a person not just a number. Hayle talked us through all the options of things like the coffin and guided us through things like using a humanist Celebrant making everything so easy.
I can strongly recommend using them. Nothing was too much trouble and we had complete confidence in them and their service. Thankyou so much Hayle

5 William Armitage 21st Feb 2023

We could not have had a more caring team from start to finish Hayley was very compassionate and helped over a difficult time i would recommend Hayley and team over and over again Bill Armitage

5 Catherine Storkey 21st Feb 2023

Excellent service.  They organised everything so well from start to finish.  We felt so relaxed in what was a very stressful and upsetting period in our lives.   Thank you  Hayley Owen.

5 Sandra Manning 21st Feb 2023

Hayley put us completely at ease organizing everything with a caring and calming attitude.
 Hayley genuinely loves her work and this is clear in the way she dealt with the arrangements. 
The whole team were helpful and respectful at all times.
Many thanks to the whole team for helping to ensure Dad was well cared for during the time with you and the arrangements on the day worked perfectly.
I would highly recommend Hayley and the team.

5 Beverley Martindale 21st Feb 2023

Hayley and her team are very good & very helpful at a very sad time of loosing my mum so suddenly, they everything run very smoothly from the funeral to the interment of ashes couple of weeks later, definitely would recommend Hayley & her team 

5 Nicola Molloy 21st Feb 2023

We had excellent service from Hayley and all her team. Right from the initial meeting to the day of the funeral, the service was polite, friendly and compassionate. We had many compliments from people who attended on how they thought it was a lovely service and fitting tribute it was to Pat.

5 Hazel Malley 1st Feb 2023

Hayley Owen conducted the funeral of my husband David with great dignity and helpfulness. All arrangements before hand were completed efficiently and speedily. The service sheet expertly arranged, help with finding a vicar for service and florist for the flowers, all recommended by Hayley Owen and providing excellent service.
This was a very sad time but I could not fault the services provided by Hayley Owen. This Funeral Director was recommended to me and I would strongly recommend them, so pleased I used them. Thank you

5 Alan Smith 31st Jan 2023

From start to finish was dealt with very well.They try to accomandate your every request.i felt it was more than a job to them and would highly recomend them.

5 John Crossley 22nd Jan 2023

Friendly staff, made all the arrangements very easy. Would recommend them highly.

5 Joanne Stewart 16th Jan 2023

Hayley saw me day after mums passing she spent a few hours helping me through what I wanted and needed as some things I'd forgot, she spoke every few days make sure I was OK and couldn't do enough to make me feel at ease.the funeral she was there giving us time at the end and checking on us she did the best for my mum
and for us and I will be eternally grateful

5 Lesley Wilson 16th Jan 2023

Really pleased with the service we recieved. Went above and beyond and everything was dealt with to the highest standard. Thankyou for everything.

5 Julie Gilmore 16th Jan 2023

Hayley and Dave were lovely when dealing with my husbands funeral. Hayley made things very easy for the whole family at a time when my brain was on strike.

They both went out of their way to accommodate our needs (with Dave being there for us after hours), at a time when Hayley was grieving too.

I would happily recommend using them to anyone.

5 Anne Stephenson 16th Jan 2023

Hayley and the team are very helpful and so calm and all the organisation just happens. They take all the stress away at such a difficult time.

5 Kath Harmeston 16th Jan 2023

Hayley and her team provided an excellent and very supportive process, from start to finish, for my dad's funeral.
Every little detail was given attention and the funeral itself went exactly to plan.
I cannot praise this team enough for what they did for my family at such a difficult time.
I would highly recommend the services Hayley and her team provide - especially funeral planning during the early stages of a terminal diagnosis of a loved one.

4 Vanessa Kew 16th Jan 2023

I was very pleased with the service Hayley Owen funeral services gave, with the prompt arrival in the early hours of the morning after the death of my father. I found her very professional from start to finish. The only thing I would say I would of liked a little guidance on when to go into and out of the funeral as this was my first funeral.

5 Amie Goulding 12th Jan 2023

I was blown away with how well we were looked after by Hayley Owens team. Patience took my brother, sister and me through every step of organising our Mums funeral. Patience was amazing! She put us at ease straight away, listened to everything we had to say and made great suggestions for the proper send off we were looking for.
The day of the funeral ran perfectly and this was down Patience and the team being calm, experienced and well presented.
I would highly recommend the service Hayley Owen provides. They make a horrible situation that bit easier by being caring, patient and respectful. 

5 Susan Blenkinsop 3rd Jan 2023

Fantastic all round, everything was carried out very professionally

5 Lynda Smith 29th Dec 2022

Hayley and her team really supported us through every step of the process. So lovely and friendly ,made us feel at ease and nothing was to much trouble. Can't thank them enough.

5 Simon Archer 29th Dec 2022

The second time I have used Hayley. First for my father's funeral and recently for my mother's cremation. I highly recommend her. A lovely mixture of warmth, care and the best vehicles!

5 Cheryl Farnsworth 29th Dec 2022

From start to finish, all the staff was very warming and understanding . They sorted everything for me. I didn’t have to worry about anything. My mum would of been so happy with the care she received. I would definitely highly recommend . Thank you all so very very much xx

5 Robert Brownlee 28th Dec 2022

Hayley Owen were just what we needed at such a sad and difficult time. They were totally professional in all our dealings with them and delivered exactly what we asked for of them.

5 Lillian Smith 28th Dec 2022

The service provided by Hayley and staff; in particular Patience, was exceptional. They were transparent from the start about the cost and what to expect. Everyone we dealt with were knowledgable, nothing was too much trouble. Patience showed a great deal of understanding and compassion; making a very difficult time in unchartered territory more bearable.
My mother and I have been shown great empathy by everyone at Hayley Owen. They provide a kind, reliable service, even beyond the funeral. 
I highly recommend Hayley Owen and would not hesitate in using them again should the need arise. 

5 Helen Griggs 28th Dec 2022

Hayley and all the staff at the funeral service were brilliant. So kind and helpful. We couldn't thank them all enough for their guidance, help and sincere kindness and the care of looking after my husband xx Thank you ☺️

5 Joanne Rollinson 20th Dec 2022

I would like to thank Hayley for the lovely service for Dorothy rollinson the team was outstanding and couldn’t be more helpful very professional in every way also for today at the internment of Dorothy’s ashes and a big thankyou for Beth x

5 Jane Bulmer 19th Dec 2022

From first getting in touch, to speaking with Patience, about everything we might like or need, everything was as lovely as it could be. When we went into Hayley Owens, it’s very peaceful and warm. They liaised with everyone we needed to and were lovely on the day. They have also been lovely and helpful afterwards. We would highly recommend them to look after your loved ones. Thankyou, for all you did for my husband, us and our family.