An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.
Latest Verified Reviews
Peter Wong17th Aug 2023
Hayley and her team had been extremely helpful right from the beginning, guiding us through out the whole process, provided much comfort to us all. Northing was too much trouble, from sorting out the order of services incorporating Chinese characters to sourcing cupcakes. We can't thank them all enough.
Robin Benson16th Aug 2023
In your most difficult moment, you need a Funeral Director who shows empathy and compassion, but steps in respectfully, professionally and diligently to take over with the vital steps that need to take place.
Hayley Owen and her wonderful team do that with a calming manner that immediately puts you at ease and makes you simply know your loved ones are in safe, trustworthy hands.
The visit a few days later to make the arrangements with Hayley, just reinforced my feeling of calm and trust, in knowing my Mother was being looked after well.
Hayley makes you immediately feel like you are in the presence of a friend, who always has your best interests at heart.
But in addition to that, she also has the wisdom and experience to step in and calmly offer advice and guidance on tailoring the outcome you are looking for, when you often don't even know yourself what that might look like.
From the actual service to the later communication with Hayley's team, you always feel like you are in the care of total professionals who support you every step of the journey.
I recommend Hayley Owen and her caring team to anyone who is looking for a Funeral Director in York and the surrounding area to be at your side at the moment you need them most.
Steven Tate16th Aug 2023
Beth handled all of the arrangements with quiet confidence from start to finish. Guided us through the necessary processes, always responded promptly to messages and was always available to talk to us if we wanted to call in.
Everything went seamlessly on the day of the funeral.
Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.
Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.
They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.
A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.
The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.
The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.
Verified Reviews
Verified Reviews
5Peter Wong17th Aug 2023
Hayley and her team had been extremely helpful right from the beginning, guiding us through out the whole process, provided much comfort to us all. Northing was too much trouble, from sorting out the order of services incorporating Chinese characters to sourcing cupcakes. We can't thank them all enough.
5Robin Benson16th Aug 2023
In your most difficult moment, you need a Funeral Director who shows empathy and compassion, but steps in respectfully, professionally and diligently to take over with the vital steps that need to take place.
Hayley Owen and her wonderful team do that with a calming manner that immediately puts you at ease and makes you simply know your loved ones are in safe, trustworthy hands.
The visit a few days later to make the arrangements with Hayley, just reinforced my feeling of calm and trust, in knowing my Mother was being looked after well.
Hayley makes you immediately feel like you are in the presence of a friend, who always has your best interests at heart.
But in addition to that, she also has the wisdom and experience to step in and calmly offer advice and guidance on tailoring the outcome you are looking for, when you often don't even know yourself what that might look like.
From the actual service to the later communication with Hayley's team, you always feel like you are in the care of total professionals who support you every step of the journey.
I recommend Hayley Owen and her caring team to anyone who is looking for a Funeral Director in York and the surrounding area to be at your side at the moment you need them most.
5Steven Tate16th Aug 2023
Beth handled all of the arrangements with quiet confidence from start to finish. Guided us through the necessary processes, always responded promptly to messages and was always available to talk to us if we wanted to call in.
Everything went seamlessly on the day of the funeral.
5Linda Nicholson16th Aug 2023
An excellent service, professional, very caring and friendly, guiding us every step of the way.
5may brown9th Aug 2023
Great service yet again, this is the 4th time in 5 years I use Hayley Owen I would never use anyone else in York.
5Colin Hardgrave29th Jul 2023
Excellent service very friendly staff they looked after my late wife very well nothing was too much trouble what I wanted for my wife I got and the staff are very caring and kind thank you Mr C Hardgrave
5Jennifer Goodyear29th Jul 2023
Very professional with true feeling for the family
5Mark Gough28th Jul 2023
Hayley was fantastic everything went beautifully Dad would have love it. Thank You from Myself and the family.
5John Barker28th Jul 2023
Haley and team were fantastic. Couldn't have asked for a better service. Would recommend
5Jack Buckby28th Jul 2023
Hayley and the entire team were so thoughtful and respectful of myself and my family throughout the whole process, having never had a berevement in our family before it was all very difficult and new, I couldn't have imagined a better funeral director, they all gave us as much time as we needed and were always available for us if we needed them.
5Hazel Phillips7th Jul 2023
Hayley and her whole team were fantastic. They guided us through the very painful process of arranging the funeral and made it as easy as it possibly could have been at such an awful time.
5John Hare6th Jul 2023
From the moment I entered her reception Hayley put me at ease and proceeded to explain everything I needed to know.
Through the legal requirements down to the practical things which I may not have thought of.
Hayley is a very professional Funeral Director but also a very understanding and caring lady and I felt very safe under her guidance.
5Ian Leeman4th Jul 2023
Hayley and all her staff guided us through, what is such a difficult process, with incredible empathy and professionalism.
They helped make a sad day truly special and took so much care of our precious mum.
I would not hesitate to recommend
5Joanne Sayner4th Jul 2023
Mum didn’t want a fuss for her funeral just a straight in and out, but with Hayley’s and help and understanding we managed a lovely short service for all her family and friends that wanted to say goodbye. Hayley Owen has taken care of both my mum and dad in a very dignified, caring and professional manner and I would highly recommend her.
5Caroline Wright18th Jun 2023
Hayley and her team were excellent from start to finish, enabling us to give our lovely mum a very dignified, personal and fitting send-off. We wouldn’t hesitate to recommend their services.
5Lee Wood16th Jun 2023
During a very difficult time for myself and daughter, we Carnt thank Hayley and her team enough for their compassion and professionalism. Nothing was to much trouble and would recommend to anyone. Thankyou so much, lee and miah
5Rose Shirbon14th Jun 2023
Beth was very helpful making suggestions when we where unsure.and every think went very well.
Thank you Beth.
5Bernadette Warren14th Jun 2023
Starting with the bassness of money, Haley Owen's services are better than cometetive.
There is no hard selling. There are no hidden extras. Her knowledge is vast and accessible.
From start to finish, Hayley Owen and her remarkable colleagues made my life through these hard times easy and painless.
Patience and Beth, Haley and her Boys, thank you for your clarity and generosity of spirit, your ESP, and your exceptional standards.
5Gary Dickinson14th Jun 2023
I chose Haley Owen Funeral Directors because it was a family run local firm, and I made the right choice. From our first meeting the team was so professional, efficient and supportive. I cannot thank them enough for what they did and how they did it in such a difficult time. Highly Recommend
5Angela Johnson14th Jun 2023
From the initial call to the care shown at the funeral, we can only compliment the staff for their professionalism and courtesy shown to our family.
5Derrick Austin5th Jun 2023
Choosing a Funeral Director is a rare occurrence under a traumatic experience, one that has to be right on so many levels. The team at Hayley Owen, in the shape of Dave and Beth were out within the hour, despite Bank Holiday weekend, to collect mum. Better equipped than an NHS ambulance for transportation, mum was collected from home and transported with ease and grace. The compassion, sympathy, personal touch, experience was second to none. On-hand support and direction for filling out forms and reimbursing costs options took the pressure off when difficult to focus. With 24hr support, only a call away with advice and providing regular updates. Fully accommodating visits to see mum at rest was a lovely touch to say goodbye. Pricing was very competitive and didn't detract from a flawless service in which mum's final wish of cremation was fulfilled. Outstanding.
5Dawn Jameson30th May 2023
Professional services from start to finish .the funeral was very personal to my mum and the whole team went above and beyond to achieve her wishes
5carl Page30th May 2023
The most wonderful send off and more than we could have ever asked for. The attention to detail and personalisation of the ceremomy was perfect. Hayley was so attentive and supportive with everything. I dont know what we would have done without you. Thank you
5Jill McPate30th May 2023
Hayley Owen and her team have made arranging the Celebration of my husbands life just as his family and late husband would want it to be. Hayley’s listening and reassuring skills are out standing. Her calm presence and exceptionally high standard and honesty were impeccable. I was recommended Hayley and l am already praising her to friends and family. I was very lucky to find Hayley and her team.
5Paul Worthington30th May 2023
From the moment i met Beth i was immediatly impressed with her totally proffesionalism and the way she made my partner and me feel at ease. All of the phone calls and following meetings were all done wirh dignity and feeling. The funeral itself was done brilliantly and all effort was made to take all the pressure of my family and myself. I will highly reccomend your services in the future,thank you all so much especially Beth
Hayley and her team had been extremely helpful right from the beginning, guiding us through out the whole process, provided much comfort to us all. Northing was too much trouble, from sorting out the order of services incorporating Chinese characters to sourcing cupcakes. We can't thank them all enough.
Robin Benson16th Aug 2023
In your most difficult moment, you need a Funeral Director who shows empathy and compassion, but steps in respectfully, professionally and diligently to take over with the vital steps that need to take place.
Hayley Owen and her wonderful team do that with a calming manner that immediately puts you at ease and makes you simply know your loved ones are in safe, trustworthy hands.
The visit a few days later to make the arrangements with Hayley, just reinforced my feeling of calm and trust, in knowing my Mother was being looked after well.
Hayley makes you immediately feel like you are in the presence of a friend, who always has your best interests at heart.
But in addition to that, she also has the wisdom and experience to step in and calmly offer advice and guidance on tailoring the outcome you are looking for, when you often don't even know yourself what that might look like.
From the actual service to the later communication with Hayley's team, you always feel like you are in the care of total professionals who support you every step of the journey.
I recommend Hayley Owen and her caring team to anyone who is looking for a Funeral Director in York and the surrounding area to be at your side at the moment you need them most.
Steven Tate16th Aug 2023
Beth handled all of the arrangements with quiet confidence from start to finish. Guided us through the necessary processes, always responded promptly to messages and was always available to talk to us if we wanted to call in.
Everything went seamlessly on the day of the funeral.
