Hayley Owen Funeral Services York

5 Beverley Schumacher 21st Dec 2023

Garry at Hayley Owen was very caring and professional at all times.  Everything was organised for us and our heartfelt thanks go out to the team having now used their services 3 times we would highly recommend them.  

5 Mathew Race 20th Dec 2023

Excellent service in a troubling time

5 Dianne Crosby 20th Dec 2023

Amazing! So attentive and caring. Everything was dealt with by Hayley and her team with efficiency and care.

5 Mike Waite 20th Dec 2023

Took care of everything very professionally very good.

5 Mary Barker 27th Nov 2023

Thank you for a painless and stress free service which are important in difficult circumstances we were very pleased with the communication with hayleys team would highly recommend 

5 Cindy Bond 27th Nov 2023

Absolutely fantastic! From my first enquiry right up to me collecting my mother’s ashes, such friendly and professional service, what is a difficult time was made so much easier and we thank you all so much. 

5 Claire Valentine 27th Nov 2023

What a wonderful service you provide!
I left everything in very capable hands. Your communication was excellent and to travel 30 miles to pay me a home visit to meet and talk over arrangements was lovely.
Thank you Hayley and your wonderful team for taking care of mum with such sensitivity and kindness.
Claire Valentine

5 Julia Gronnow 15th Nov 2023

Everyone at Hayley Owens but in particular Beth have been amazing at this very difficult time. At a time of sadness and in shock with what had happened, Beth was very patient, nothing was too much trouble. They made you feel comfortable, they were there for support and whatever you decided was perfectly fine. I can't recommend everyone at Hayley Owens enough. You are in safe hands.

5 Garry Vilmans 14th Nov 2023

The service from Hayley and her team was excellent from beginning to end, they guided me through everything and kept me informed of everything that was happening with great attention to detail.
I’d definitely recommend them to anyone and after using other funeral directors in York in the past I’d now not us anyone else but Hayley. Well done for making a difficult time so much easier and thank you. 

5 Catherine Oglesby 14th Nov 2023

Very professional and caring, helped and supported me with my Dad's funeral. Beth was brilliant and very approachable, highly recommended.

5 Natalie Meek 14th Nov 2023

From the beginning to the end they were absolutely brilliant without Beth I don't think we'd of got through as well as we did,they helped us give my dad the best send off ever!!!
I would like to personally thank Beth for helping get my dad's finger prints for me and also been there like a friend when I came to see my dad.
Thank you all so much.

5 Amanda Tate 14th Nov 2023

Absolutely outstanding service from start to finish from Hayley, Dave and the team. Nothing was too much trouble and the funeral day was just perfect and the best send off for my nana. I will absolutely be recommending Hayley Owen Fruneral Directors. Thank you once again. 

5 Alex Cartledge 14th Nov 2023

Hayley and her team provided a very professional, dignified and personalised service and I would not hesitate to recommend them to friends and family

5 Elaine Miller 29th Oct 2023

Very professional service but also very personal.Nothing was too much trouble for the things we asked for. The arter care has also been exemplary.

5 Kerry Taylor 17th Oct 2023

The care we had from start to finish from all the staff was outstanding can not recommend them highly enough.

5 Pamela Wilding 12th Oct 2023

The family felt that all arrangements were handled with the utmost of consideration and that all requests were carried out. The fish and message on the end of the coffin were particularly apt and admired by many mourners

5 Julie Brownlee 11th Oct 2023

Used Hayley twice and is amazing and will look after you and your loved once with the most up most respect 

5 Amanda Walker 10th Oct 2023

Hayley and family were amazing in assisting and caring for my brothers funeral I’d like to say how professional Hayley is and in what she does but also adds a human warm comforting aspect into what can only be considered difficult times I had no previous experience of planning funerals from day one Hayley and the team knew how to assist in the best possible way I can only express how thankful I am thank you so much Hayley and the team you deserve the upmost of respect for what you do and all I can say is how lucky we were to make the right choice by choosing to use your services thanks again Ryan and Amanda 

5 Robert Nudd 10th Oct 2023

Very kind and sympathetic.

5 Michael & Jessica Fafera-McCullagh 10th Oct 2023

This is the second time Hayley and the team has helped me and I honestly couldn’t recommend them enough. At the lowest point of my life they took all the stress of organising the funeral away from me. Thank you so much guys.

5 Tony Davies 10th Oct 2023

Haley Owen and all the staff were very caring.
Very efficient and nothing was too much trouble and all done in a professional, but sympathetic manner.

If you ever find yourselves,needing a funeral director,I would recommend their service, as 11out of 10

Many thanks for taking away,the stress.
Tony Davies

5 Olwyn Berry 10th Oct 2023

Hayely and team were fantastic throughout what is a very difficult time. There is nothing that was too much for them. They did everything we asked and more. We are truly thankful for all their hard work and dedication. 

5 Dorne Dunning 10th Oct 2023

Absolutely marvellous service and staff ,

5 Lorraine Bovan 23rd Aug 2023

I’ve used Haley before. She’s very professional and also very empathetic. Her service is faultless  

5 Joanna Winstanley 19th Aug 2023

From my first enquiry and contact with the staff the service from this firm was superb- I had them recommended by a nurse in my Father’s nursing home and what a stroke of good fortune I did- ( the nurse told me this company always spend the most time with families in her experience and never rush anyone)

Hayley and team gave me exactly the support, time and kindness I needed - very personalised to my situation. In such a difficult time it was so appreciated. Hayley was always there to guide me but never felt intrusive - the premises is so friendly, a proper family firm. No big chain here - I felt like I’d know them all years and their professional and caring attributes were very balanced - my Father was so well cared for and so was I as his daughter. I can’t recommend them more. Thank you Hayley and Patience for all your kindness and skills at this difficult time - I can see why there is a massive basket of thank you cards in your office - THANK YOU