Hayley Owen Funeral Services York

5 Mary Watson 10th Jul 2018

I can't thank Hayley enough for the wonderful service she and her staff showed me and
my family. She took out all the stress and worry and nothing was too much trouble.

She was so calm,professional and a lovely lovely person

5 Andrew Mercer 7th Jul 2018

Very professional service

5 Caron Sheldon 7th Jul 2018

From the minute I met Hayley I knew she would arrange everything and take the stress away from us. Even though she couldn't be with us on the day Dave and the other guys looked after us. I would certainly recommend Hayley to anyone, not just for her professionalism but her compassion and helpfulness nothing was too much trouble.

5 patience webster barker 6th Jul 2018

Thank you to Hayley and Dave for arranging the funeral of my Dad.
The arrangements were stress free and the day itself was perfect. They offered us a friendly and personal service, we couldn’t have asked for more.
I will be sure to recommend Hayley Owen Funeral Services. 

5 Philip Andrews 10th Jun 2018

Myself and family wanted my wife’s funeral to be a celebration of her life and not a sad and solemn event.We discussed our wishes with Hayley Owen and were so impressed by her knowledge and experience of the business, plus her empathy and willingness to help us to achieve these ends, that we asked her to act on our behalf. There on,with Hayley’s excellent advice and guidance we organised an event that on the day was both uplifting and very satisfying. Most of those attending were impressed with the occasion and believed it was an appropriate “send off”  for a lovely person. We cannot thank Hayley Owen enough for all she did for us but we can and do unreservedly recommend her services to everyone.                                
                  Thank you Hayley, kindest regards, Phil A.

5 Jeanette Wells 3rd Oct 2017

We first met Hayley when my niece died in May this year. Hayley was very kind, caring and supportive throughout the process.

Sadly, my brother died three days after my niece's funeral and we didn't hesitate to use Hayley's services. Once again, she was all of the above, and we found her to be professional in a warm and caring way. Also we found her to be very practical and willing to answer any questions we had at any stage. 

The excellent services that Hayley and her team provide represent excellent value for money at a difficult time.

We would never hesitate to recommend Haley Owen to others, or to entrust our loved ones into her care at any stage in the future.

5 Lynn Davies 2nd Oct 2017

Hayley was caring and very sensitive when dealing with mums funeral arrangements. I would highly recommend her to anyone.

5 Jean Hardy 2nd Oct 2017

Our family were very pleased with the thoughtful and sensitive way that hayley dealt with everything

5 ben galloway 2nd Oct 2017

Hayley Owen is a supremely caring, compassionate and professional person. She helped us through every step of the process, dealt with our specific requests and exacting requirements and nothing was too much trouble. She made a sad and difficult process as painless as she possibly could and her kindness and support is hugely appreciated. We are immensely grateful

I have no hesitation in recommending Hayley's firm. 5 stars doesn't seem enough, if I could award 6, I would!

With thanks and appreciation.

Ben Galloway.

5 Kathy Ruddock 26th Sep 2017

I received first class service and was pleased with all the aspects covered by Haley.
I would recommend her to any one .

5 Brenda Elliott 25th Sep 2017

Hayley was superb. From my very first telephone call with her she was professional, friendly, sensitive and caring. She was knowledgeable and organised, putting us at ease and helping us to organise everything. Her sense of humour was helpful too and often put us at ease in a difficult time. Excellent service and competitive price too. 

4 Yvonne Deary 25th Sep 2017

Our Mum chose Hayley Owen, Lady Funeral Director.  Hayley was always warm, welcoming and personable dealing with our family emotions and funeral management - no ideas and family preferences were a bother, including revisiting my Mum many times, often at last minute request and taking time to be there to talk to. A nice touch to receive a wee gift after the event too. Loved the Keswick scenery for her coffin too.  Thank you Hayley and Team. 

5 Dave Barker 3rd Aug 2017

Hayley did my dads funeral, we wanted  a rolls  Royce hearse and Limousine  with 3 other limousine was  not a problem for her on the day her and her staff could not do enough for us all. Great service great  value for money and after 3 weeks my dad look   Fantastic in your chapel of rest.  So glad we  went  for a undertaker  rather  Than a funeral director. 

I hope you all the  success in the world 

Yours the barker family 

5 paul whitehead 20th Jul 2017

Hayley managed the funeral arrangements for my late mother in a compassionate and efficient manner, and was happy to provide impartial advice on all aspects. I would not hesitate to recommend her.

5 Marion Hayhurst 20th Jul 2017

Hayley Owen was caring and professional in ensuring all our wishes and needs were met when my mother died. 
Throughout a very difficult time Hayley gently guided us through the process and was approachable, responding promptly to all our queries in arranging the services and ensured everything took place in the way we wanted. 
I would highly recommend Hayley Owen and her team without any hesitation. 

5 Joanna Bond 19th Jul 2017

Hayley was practical, professional ,caring and compassionate . I would highly recommend her funeral services to my friends and family. She has a lovely approach as do her team. 

5 alicia Sykes 31st May 2017

We cannot thank Hayley enough for her compassion, understanding and care when mum passed away.  My mums wish was to remain at home and Hayley fully supported this and in our eyes went above and beyond to make sure Dad and the family were supported in seeing mums wishes were me.  Her dedication and care didn't stop after the funeral , she even came back from a Scooter Rally (her passion) when we were spreading mums ashes.  My dad admits without Hayley's support, care and dedication he wouldn't have got through the past three weeks. 
Hayley truley is a special lady and we cannot thank her enough. 
Alicia, Chris, Charlotte and John

5 angela goodwin 30th May 2017

Hayley is the most lovely person. She is warm caring and empathetic and really listens to your needs. My Mum and I felt comfortable with her from the first phone call.
She ensured all members of our family were cared for and made a bespoke plan around our needs.
I urge anyone to use her services and wish her further success in the future.

5 Heather Turner 8th May 2017

Hayley recently supported our family through the sad loss of our mother. She was always on hand and guided us but was keen to ensure that everything was dealt with in the way we wished. Since the funeral I have had several conversations with Hayley and she continues to work with the family to arrange the burial of the ashes - in the meantime these are in her safe keeping. It seems strange to recommend a funeral director or say I would definitely use them again - but sadly people have these needs - thank you Hayley

5 Sara Hunter 29th Apr 2017

Hayley was very professional and sympathetic, she carried out our requirements to the letter. 
Excellent service 

5 Allyson Buckton 22nd Apr 2017

Hayley was very sensitive and understanding, helping us sort out a funeral that was just right. Thanks Hayley x

5 Jess Rowell 12th Apr 2017

Hayley is an amazing person who goes above and beyond. At such a difficult time in our lives Hayley provided my family with reassurance and comfort. Nothing is ever to much trouble for her. Thank you for looking after my brother and my family. We would highly recommend Hayley. Thank you again for all of your hard work, we are very grateful to have had you. 

5 Julie willoughby 30th Mar 2017

Hayley is a genuine lovely lady nothing was too much trouble for her - we felt mum was looked after like a member of Hayley's own family - mum looked 20 years younger in the chapel of rest . Highly recommend hayley her loving careing nature just shines through . Many thanks from the family 

5 peter philips 27th Mar 2017

Hayley was compassionate and considerate, tried to please in every way
She could in assisting us to make such a sad time a lovely celebration
Of life. We would strongly recommend her services.

5 john potter 17th Mar 2017

Very welcoming, efficient, good suggestions. A relaxing atmosphere.