Hayley Owen Funeral Services York

593 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Alice Lightfoot 22nd May 2019

I would recommend Hayley mike and all her staff could not meet anyone better they went above and beyond from the start of my dad passing right up to the funeral and afterwards too always there no matter what you wanted to ask made my mum and family deal with our grief in the best possible way always happy to chat even when I went to collect my dad they made me feel so welcome and comfortable we thank you all so much for all that you have done for us these past few weeks. Debra 

Peter Lovely 9th May 2019

A caring and personal service at a reasonable price.

Daniel Grey 7th May 2019

Hayley was great from start to finish was so helpful with all aspects of the funeral.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Alice Lightfoot 22nd May 2019

    I would recommend Hayley mike and all her staff could not meet anyone better they went above and beyond from the start of my dad passing right up to the funeral and afterwards too always there no matter what you wanted to ask made my mum and family deal with our grief in the best possible way always happy to chat even when I went to collect my dad they made me feel so welcome and comfortable we thank you all so much for all that you have done for us these past few weeks. Debra 

  • 5 Peter Lovely 9th May 2019

    A caring and personal service at a reasonable price.

  • 5 Daniel Grey 7th May 2019

    Hayley was great from start to finish was so helpful with all aspects of the funeral.

  • 5 Frieda Watson 1st May 2019

    Hayley and her team provided our family with a caring and supportive  service and were available at all times to advise us and answer any questions whenever we needed them. We were very happy with the way they looked after our Mum and conducted her funeral and I would recommend Hayley to anyone.

  • 5 John Stead 25th Apr 2019

    The passing of a beloved son is so painful
    Hayley Owen and all her staff
    Provided  us with superb service 
    With compassion and understanding  our feelings 
    Hayley provides  an extremely professional  service
    I have no hesitation in recommending her  service as excellent 
    JS   York

  • 5 Paul Bedford 24th Apr 2019

    The care hayley and her team gave my husband/dad was excellent from collecting him to the actual day of his service  they were always happy to help with any answers we needed. Hayley and her team are very dedicated and supportive. And we thank them for looking after us all, especially our mum who found it very difficult. Thank you hayley and team 
    From David binks family xx 

  • 5 Phyllis Sharp 18th Apr 2019

    I have no complaints, only as I said to Haley that I feel the coffinshould not go as far back on the floor in the crematorium, as sitting on the left hand side end seats, one cannot see the full coffin.  As for Haley and her company I thought them excellent, she was recommended to us by friends, I would recommend her company to anyone, she has empathy and is caring.  Her chapel of rest is so endearing to be able to be in to say ones last goodbyes to your loved one

    Phyllis Sharp and Family

  • 5 Karen Creaser 9th Apr 2019

    From start to finish hayley and her team were outstanding. Everything my husband wanted for his funeral he got. 
    Would highly recommend to anybody 

  • 5 Diana Bartrum 8th Apr 2019

    Haley was a great support throughout this very sad time. Everything was organised from day one and she helped and advised us very kindly and sympathetically. Her lovely sense of humour and dry wit was a bonus too. Thank You Haley and your Team. X

  • 5 Ruth Hopwood 25th Mar 2019

    Fantastic service lovely helpful people did everything for us and had mums funeral sorted in a couple of hours taking the stress off of us three siblings.

  • 5 Tara Sharpe 23rd Mar 2019

    Hayley was wonderfully understanding, supportive and caring throughout, from our first meeting onwards. She explained everything we needed to know and was everything our family needed at this very sad and difficult time. Our family would highly recomend Hayley to anyone.

  • 5 Michelle Batters 11th Mar 2019

    Nothing was too much trouble for Hayley she made us feel at ease when organising the funeral and had lots of samples to give us ideas for example the order of service design etc and all of this was done in laid back surroundings ,we were also pleasantly surprised at the cost, I would definitely recommend Hayley and her excellent service 

  • 5 Julia Addison 6th Mar 2019

    Hayley is a kind compassionate young women who made the organising of my Dad's funeral as stress free as possible. I would highly recommend Hayley's services.

  • 5 Valerie Shipley 5th Mar 2019

    brilliant care and service to us the family. highly recommended to anyone needing to use a funeral director thank you.

  • 5 Lisa * 21st Feb 2019

    Hayley and the team were so thoughtful and sensitive. They were able to do everything we needed and we felt that they really cared about us all. A lovely personal service. 

  • 5 Graham Reed 14th Feb 2019

    Hayley and her team were excellent. A homely feel greets you on your arrival, and Hayley's approach is relaxed but attentive and she is guided by you, not at all 'pushy'. Throughout the whole process, Hayley and her team were very accommodating of our needs, helpful and respectful. The day of the funeral went flawlessly, and all of our personal requests were catered for without question.
    It's difficult making so many decisions on behalf of a lost one, but I know my wife, Angela, would have approved of our decision to use Hayley, and there can be no better comfort than that. G and T

  • 5 Christine Dunn 14th Feb 2019

    Very good service can’t fault Hayley and her team at all. First class would recommend too anyone 

  • 5 Roger Grey 14th Feb 2019

    Caring and very supportive. Everything professionally handled with sensitivity and compassion. Extremely pleased with Hayley and her colleagues.

  • 5 Ian Hartley 30th Jan 2019

    Thoroughly attentive to both the difficult circumstances and the needs of the family. Nothing is too much for her and she and her team do everything can to make a difficult day run as smoothly as possible. Excellent service and a credit to her profession. 

  • 5 Christine Newton 14th Jan 2019

    Hayley was very caring and respectful on every level when dealing with the arrangements for my dad's funeral. Would strongly recommend Hayley and everyone connected to her funeral services

  • 5 LORRAINE McCLAREN 3rd Jan 2019

    Haley and team are so sympathetic, professional and caring. Haley portrays a calm confident organised manner, always there when you need her. At such a difficult heartbreaking time it's so reassuring to have someone like Haley to help and reassure you.

  • 5 Janice Husband 22nd Dec 2018

    I would like to thank Hayley and team for all they did for Colin would definitely recommend her service thank you so much

  • 5 Paul Smith 18th Dec 2018

    Most helpful welcoming and professional company I had pleasure to deal with

  • 5 Nigel Taylor 11th Dec 2018

    Very friendly, personal & sympathetic service provided by Hayley and her team. 
    Helpful advice was given all my wishes taken into consideration. 
    It’s not a service you want to use in the first place but Hayley made the whole process as stress free as was possible. 
    Would certainly recommend Hayley Owen Funeral Services. 

  • 5 Tracey Glen 11th Dec 2018

    The best funeral service ever they looked after my brother as you do worry they will be OK. But I truly know Haley and Dave certainly did. They rang us regular to let us know how he was. They are the most friendlest people I have ever come across. They made you feel warm and welcomed you anytime for viewings. The service was truly something else. Never ever have I seen such beautiful cars totally amazing. What can I say apart from thank you so much Haley and Dave for a beautiful service will never forget your kindness and warming feeling you gave us al on
    l the saddest day off Tommy's departure

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Alice Lightfoot 22nd May 2019

I would recommend Hayley mike and all her staff could not meet anyone better they went above and beyond from the start of my dad passing right up to the funeral and afterwards too always there no matter what you wanted to ask made my mum and family deal with our grief in the best possible way always happy to chat even when I went to collect my dad they made me feel so welcome and comfortable we thank you all so much for all that you have done for us these past few weeks. Debra 

Peter Lovely 9th May 2019

A caring and personal service at a reasonable price.

Daniel Grey 7th May 2019

Hayley was great from start to finish was so helpful with all aspects of the funeral.

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