Hayley Owen Funeral Services York

5 Sian Sturdy 26th Jun 2020

Very good service at a difficult time, only made harder with covid-19.

5 Tracy . 10th Jun 2020

Hayley is a wonderful and compassionate person who went above and beyond when dealing with a difficult situation in the middle of the night. Just knowing how Hayley and her team cared for my relative with dignity and respect gave us overwhelming peace of mind that I will never be able to repay.

5 Norma Fowler 7th Jun 2020

Provided a sympathetic ,helpful service at a stressful time. Thank you.

5 Garry Vilmans 1st Jun 2020

Hayley Owen and her team are excellent.
Arranging a funeral is never a good time for a family and with Hayley's professional help she guides you through everything every step of the way and always keeps you informed of what’s happening.
We have used other funeral directors in York in the past but we can highly recommend Hayley as the best in York and will always give her a call if we ever need to arrange another funeral.
Thank you to Hayley and your team for your support at this difficult time. 

5 barbara fraton 30th May 2020

Hayley was  lovely, everything organised very quickly, made a sad time as pleasant as possible. Definitely recommend.

5 Andrew Dinnen 27th May 2020

Beautiful people with hearts of gold. They made what was a catastrophic incident in our lives just somewhat bare able.


I will forever be in their debt for their kindness, understanding and compassion.

5 karen Mulligan 27th May 2020

I was really pleased with the whole service provided by Hayley and her team, under what were more than usually difficult circumstances. The calm and understanding manner of the staff put me very much at ease, I never felt pressured or rushed and the day of the funeral itself turned out to be a lot less stressful than I had imagined. I think we gave the best send off we could given the circumstances. 

5 Wayne Kirby 26th May 2020

Hayley Owen Funeral Services York were extremely caring and professional when dealing with my fathers funeral, every request no matter how big or small was accommodated and I would gladly recommend them to anyone.

5 desmond johnson 23rd May 2020

Due to the restrictions everything went very well. 
I just hoped there would have been a bit more guidance at the crematorium as we where unsure how to proceed.

5 alayna shepherd 23rd May 2020

Absolutely excellent service.
So kind and considerate, they really listened to our wishes and did a fantastic job of ensuring this was done.
They were so efficient and advice was second to none especially since I have never had to arrange a funeral before they were wonderful.

5 chris hoggarth 23rd May 2020

Hayley Dave and Victoria were very kind and helpfull.

5 lisa mcHale 21st May 2020

Haley and her staff couldn't have been more caring at our most difficult time. What lovely people they are. They arranged everything for us and took all of the stress away. I can't thank enough. I would most certainly recommend their services.

5 Ben Galloway 21st May 2020

Deciding who I wanted to look after my father’s funeral  was not at all difficult.

I met Hayley Owen a few years ago because she arranged the funeral of a close family friend. I was struck at the time by her sincerity, compassion and consummate professionalism. Hayley has a vocation for what she does - for not only looking after a loved one with dignity but also looking after the family who are grieving. Hayley and her colleagues walked me through everything one has to go through at a time like this patiently and dealt with my phone calls and questions considerately. Nothing prepares you for the loss of a loved one but having the right person in your corner to assist you with the arrangements is a great help and comfort. I can’t recommend Hayley more highly. I trust her completely and you should too.

Sincere thanks to you Hayley from me and from my family. We appreciate very much everything you have done for us. God bless you.

Ben Galloway

5 simon Perkins 19th May 2020

Could not have done more under current restrictions, thank you again

5 Sue Cooney 19th May 2020

I met Hayley in November when my mum passed away and I was so impressed with the service she gave to me and my family was excellent, Hayley is so caring and I felt that every word Hayley said was genuine.  In April 2020 my partner passed away with Covid.19 and I had no hesitation of who I was going to use for his funeral, Hayley and her staff are excellent and I would highly recommend her services to anybody who is in need of somebody who will care and guide you to do what is best for the family 

5 Yvonne baker 19th May 2020

I just have to say thank you for your kindness and support during a most difficult time. You have gone above and beyond for myself and my family. I can’t praise you all enough . Even during this unprecedented situation you have managed to give us a chance to say goodbye.
We as a family fully recommend you as a company who provide compassion and professionalism, and go above and beyond to make such a difficult time as easy as It possibly can be. 

5 margaret cook 6th May 2020

From start to finish Haley and Victoria handled all the arrangements efficiently and professionally .Especially in these difficult circumstances ,having to have 10 mourners and an outdoor service .I would highly recommend Haley Owen funeral directors

5 brian ditchburn 6th May 2020

Hayley Owen funeral directors was always very caring in our needs with dealing with our family in the most of difficult times. Hayley herself was faultless with dealing with all the details. She took away all the pressure from us leaving us to deal with Patricia's loss in our way.

MRS Patricia Ditchburn 28th April 2020.

5 carole lightfoot 6th May 2020

Excellent service very caring and compassionate highly recommend 

5 paul hopwood 6th May 2020

We have unfortunately had to use Hayley Owen funeral services several time over the past 12 months. At my Mother in Laws funeral last year, my elderly Mum said the service and funeral direction was very good and requested we use Hayley Owen for her funeral. Which we sadly had too last week. We would recommend Hayley to anyone, very empathic and nothing is too much. 

5 Michelle Day 1st May 2020

Haley was lovely very kind and caring .it was so nice to have music when we went to Lindsey avenue and to stand for a while for other family and friends to say goodbye. It was a very difficult time with everything that was going on(Corona virus) but they did an excellent job .thankyou haley and team even though we was out side it was a lovely day and my dad loved sitting outside so it was a nice way to say our goodbyes xthankyoux

5 Angie Hall 29th Apr 2020

Professional service delivered with a friendly and compassionate approach.
From the start to the finish, the whole painful experience of arranging my loved ones funeral was made as easy as possible. A truly lovely lady and great people to deal with.
Very much appreciated.
Excellent in all aspects.

5 Lynn Duggan 29th Apr 2020

In difficult times Hayley provided a caring, compassionate and moving service. Offering help and exploring options open to us when rules regarding funerals changed, we were able to have fitting service which was very moving. I would recommend Hayley Owen unreservedly. Thank you Hayley.

5 Claire Ashdown 24th Apr 2020

Hayley and her staff couldn’t have done any more for our family in these uncertain times. They really did my Mum proud. It is a very sad time but they made the process so easy and Mum had a beautiful service from start to finish.  I highly recommend Hayley Owen and her staff. Lovely people 😊

5 Mark Bishop 15th Apr 2020

Arranging a funeral is never easy but even worse whilst we have this insidious virus in our midst.  Owe we, we just can’t fault Hayley for looking after us all so well.  Thank you Hayley.  .