Hayley Owen Funeral Services York

5 Gary Usher 9th Sep 2020

Our experience of haley Owen was wonderful
I phoned haley very early in the morning and knew then we had chosen the best funeral director
Haley was so sincere and professional
And made our day bearable

5 Patience Webster-Barker 8th Sep 2020

Hayley and her team went above and beyond in making the funeral for my Dad very special, right down to giving him one last ride down his garden. I really could not recommend them more. 

5 Margaret Mountford 8th Sep 2020

I couldn't have asked for a better person to look after my husband when he died. Hayley is a very caring and compassionate with everything she did for us

5 Pauline woods 28th Aug 2020

Hayley comes highly recommended. Very professional and caring. Really put us at ease in a difficult time. 
Other relatives have used Hayley’s services & can’t speak highly enough of her & her team. 

5 Tony Gregory 17th Aug 2020

Hayley made the whole process as painless as it could be in the circumstances.  It was good that the whole team knew all the details so even if Hayley wasn’t available you could talk to someone else who knew what was happening,  She arranged everything which took a huge weight off dad and myself.  I liked that she personally knew all the providers for the various services and they were all local businesses.

5 Nichola Hardy 17th Aug 2020

Hayley and her team were absolutely amazing from start to finish at such a sad and stressful time for me.  They were emphatic with complete compassion and at the end of the phone whenever you needed them.
The chapel of rest rooms are tastefully styled to give a pleasant and calming atmosphere whilst visiting your loved ones, with no pressure to leave.
Also my elderly dog was welcomed with treats and attention.
On the whole a pleasant experience under such horrible circumstances.

5 sarah brown 16th Aug 2020

The service we received from Hayley was exemplary from the start. She helped to make what is a very difficult and upsetting time a little easier. We can not fault her - thank you Hayley

4 Julie deblasio 11th Aug 2020

Great care and service given.

5 Sally Wade 27th Jul 2020

Thank-you Hayley and team from the bottom of my heart. You did everything and more to make mums funeral just perfect.
You are kind caring compassionate  respectful professional and nothing was too much trouble..
Thank you ❤️

5 Stephen Gude 27th Jul 2020

We are so pleased we chose Hayley Owen’s, right from the start they put us at ease and were really helpful, they made a very difficult situation just that bit easier by helping us with the unknown’s and made sure everything was organised properly and exactly as we wanted it. We felt very comfortable for them to care for a cherished member of our family and it also felt a bit more personal than other directors we’ve had experience of in the past. The service was beautiful even under Covid conditions, and this was due to their input and recommendations. Thank you again Hayley & Victoria, we are very grateful to you.

5 Paul Burrows 27th Jul 2020

Hayley provided exactly the funeral service that our family wanted. She is caring and pays great attention to detail. I cannot fault a single aspect of the funeral she arranged for my wife. I would recommend her without hesitation to any family looking for comforting help at a time when they don't feel up to worrying about the details of the painful arrangements they have to make.

5 Kym Brown 27th Jul 2020

Excellent. Nothing was too much trouble, Hayley and her team really made me feel less anxious and took the time to listen and do everything as possible to ease the difficult time. Highly recommend.

5 Mary Barker 23rd Jul 2020

Very professional from start to finish In these hard times,
Hayley Owen
was such a caring and understanding person, I feel that a five star Rating rating not enough 10/10 
Best of the best 

5 Alan Sloane 21st Jul 2020

She was able to support me in every way

5 Jackie McConnell 21st Jul 2020

Hayley and Victoria were very
thoughtful and professional but also have the personal skills to help you deal with a very difficult time. I felt my mum was safe in their hands and felt it was easy to talk to both Hayley and Victoria at the worse time in my life. My mum chose Hayley after meeting her so we knew she was right for us. Highly recommend her to take your loved one on their final journey.

5 Collette Calvert 20th Jul 2020

Professional from beginning to end. Lovely people who are respectful and understanding. Made an unpleasant time, bearable. 

5 John Humble 20th Jul 2020

They made a sad day a celebration of a wonderful ladies life special. Many thanks John.

5 tracy Allison 20th Jul 2020

From initial appointment to every question I had about possible changes through the pandemic - Hayley and her staff were empathic, caring and informative. She made a difficult and worrying time - easier. Thank you. 

5 david Johnson 12th Jul 2020

Professional excellence at its best

5 Rhoda Mills 12th Jul 2020

A very well led and compassionate firm.
Made the day better than expected due to the current guidelines around Covid 19.
Can't thank Hayley and Her wonderful staff enough.
Thank you so so much for making a sad day more bearable.

5 Lucie Wright 11th Jul 2020

Hayley Owen and her team know how to add the small caring touches that make all the difference at such a terrible time. From the moment of speaking to Victoria I felt completely cared for and in competent hands. I saw that my relative who had passed was treated with utmost respect throughout the whole process. Thank you x

5 Philippa Cockerill 2nd Jul 2020

Hayley was lovely, really professional and approachable. she arranged collection of mum from Scotland and handled all the paperwork. She handled the service in a dignified and quiet way which made it so much more bearable. Can highly recommend Hayley and her team.

5 Jack Baines 29th Jun 2020

Hayley and her team are kind, caring people who look after you through the most difficult time.
Hayley provided an extremely personable service and their attention to detail was excellent. In the run up to the funeral and throughout the day they were supportive every step of the way. They did everything in their power to make sure the day ran smoothly. Hayley and her team put us at ease and made sure such a sad occasion was executed in a highly thoughtful and special way.

4 sarena sykes 26th Jun 2020

Efficient service, very professional, would recommend them.

5 Andrew Hepinstall 26th Jun 2020

Hayley and Victoria we're excellent, nothing was too much trouble, and they were so helpful in my difficult time.