Hayley Owen Funeral Services York

5 Paul Whitehead 19th Apr 2021

Hayley and her team were fantastic with both my parents especially straight after my mum had passed she was very helpful and reassuring. Very professional.

5 Susan Gossow 7th Apr 2021

I thought the staff were sensitive at what is a difficult time for the family. All our wishes were catered for and I am full of praise for the service you provided and I send you my heart felt thank you.
I thought your little dogs were adorable!

5 Kathrine Simpkin 1st Apr 2021

Haley Owen couldn't have been better, so professional, caring and nothing was too much trouble. Would highly recommend them.

5 Eileen Trewhitt 5th Mar 2021

Losing my husband is one of the hardest things I have faced. I wanted a service which summed up his life in a respectful, but not morbid, way. On meeting Hayley I found her to be approachable and relaxed and more like a friend than a Funeral Director. The Celebrant was Georgina Pugh, who again was perfect and interpreted our wishes exactly. Flowers by FloraDama were exquisite. I chose the burgundy Daimlers which were similar to our wedding cars and were so comfortable. The drivers were friendly but respectful.
All in all I can highly recommend Hayley Owen and when the invoice came, it was also less than I would have estimated.

5 David Sanderson 20th Feb 2021

I cannot speak too highly of Hayley Owen and her team. They were excellent in every way - accommodating, caring, discreet, respectful and extremely efficient. Both I and my family are truly grateful for their superb attention to detail I would not hesitate to recommend them.

5 Helen Coulson 19th Feb 2021

Everything wad done to perfection in awful circumses what a cold day made easier by HayleyExcuse typing eyes not too good!

5 Debbie Maltby 19th Feb 2021

Hayley and her team were wonderful from start to finish, really kind and friendly, really accessible. Nothing was too much trouble and they worked with me to get everything exactly right.  I would have no hesitation in recommending them. 

4 David Elliott 11th Feb 2021

I and my son and daughter were very happy with the service and arrangements made by Hayley Owen and would recommend them others.
David Elliott.

5 David Reddall 23rd Jan 2021

We were very happy with the professional service offered for our father during these sad times.
It was a difficult time and appreciated the helpful assistance during this period to arrange the service for our family.
Many thanks for your help.
David

5 Sarah Van der Burg 22nd Jan 2021

Hayley and her team were absolutely incredible throughout the arranging of my father’s funeral. I will be eternally grateful. 

5 Peter Colley 22nd Jan 2021

Hayley provided a lovely caring and thoughtful service and my family were happy that our loved one was taken care of and treated with love and respect they deserved. Great people great service would recommend them every time . They are our preferred choice.

5 Robert Waite 22nd Jan 2021

When in a time of great sadness and feeling completely lost, Hayley Owen and her staff filled that void with a sympathetic and efficient service, I could not have asked for more. As I am 70 years old I have had dealings with other Funeral Directors and it is when I called on the services of Hayley Owen that one realises what a proper service in awful times she provides.

5 Nigel Cocks 22nd Jan 2021

Hayley provided a really good professional funeral with great empathy and understanding, nothing we asked for was too much trouble. Would highly recommend.

5 Linda Denton 22nd Jan 2021

all services provided were done with compassion and proffesional and also gave us time too discuss properly didnt feel rushed at all it was a even more difficult time due too lockdown restrictions but Hayley took the time too talk through alternative options too give mum the best send of we could .

5 Alison Bulmer 22nd Jan 2021

Hayley was excellent I cant praise her enough for all the care compassion and understanding she gave us.
I would highly recommend her services to anyone in times of need.
Thank you very much hayley and staff.

5 Joan Hewitt 21st Jan 2021

Excellent service through out , very understanding, they were very patience and waited for others to arrive at the funeral , special thanks to Theresa , reasonably priced and would highly recommend 

5 Patricia Haswell 13th Jan 2021

Hayley was excellent, dealing with us in a caring, compassionate way at all times. The arrangements all went smoothly, and Hayley guided us through everything, including the service, very professionally. I would not hesitate to recommend her.

5 James Rollinson 12th Jan 2021

From start to finish the whole process made as easy as it can be. Can’t thank Hayley and her team enough and I’ll always be grateful to them. Highly recommended.

Cheers

5 Barbara Peers 8th Jan 2021

We needed funeral services in York after the death of my mother. Our choice of Hayler Owen was based on recommendations and reviews I found online as we do not live in the UK.
We were very pleased and so relieved by the professional, empathic, services provided by Hayley and her team. Victoria and David were friendly and nothing was too much trouble for them. They guided us through the whole process.
We were concerned because my famiily in the UK were mostly shielding from COVID. With Victoria's help a Service of Committal was arranged at the crematorium and was conducted with dignity and comforting words by a wonderful local minister. As it was unattended, Victoria arranged a video link and the actual service was watched online by family and friends in four countries.
I had numerous thanks from family afterwards who felt that they had beeen part of the proceedings and that their beloved relative had received a compassionate and moving funeral.
Thanks Hayley, Victoria and David for being there for us at that difficult time.
We would highly recommend you.

5 Catherine Darley 5th Jan 2021

Nothing too much trouble. Excellent service from start to finish. Friendly, efficient and basically wonderful :-) ! Funeral organized in a very short turnaround time just before Christmas. We are all very grateful.

5 Mike Carlton 4th Jan 2021

A very professional service with a very personal touch. Hayley took care of everything for my mother’s funeral to a very good standard.

5 peter wong 3rd Jan 2021

My dad sadly passed away in December, Hayley Owen was recommended to us by a friend. From the start Heyley took us through the process, explaining the various items that needed to be consider and made suggestions where we were unsure. Because of our Chinese heritage we had to follow certain customs and traditions, such as the colour of the vehicles, the large number of flowers tributes with dedicated white ribbons, the order of service incorporating Chinese characters and the recording of the service for friends and relative who were unable to attend the funeral due to Covid restrictions. All these were no problem to Hayley and her team. On the day of the funeral, everything went as planned, from the chapel service to the burial and everyone managed to say a final farewell to dad, which was a great comfort to us as a family but particularly to my mum. We are very grateful for the care and attention Hayley Owen Funeral Services have shown through out the whole process and would recommend them highly.

5 Jennifer Crawford 3rd Jan 2021

very professional and helpful at a difficult time
jim

5 Mary Stabler 2nd Jan 2021

Hayley was lovely - she came out to see us personally despite Covid & explained the whole process very clearly & sensitively. She also recommended a celebrant who was excellent. She was informative but not pushy with any of the arrangements. On the day she was calm & reassuring & helped us all get through the day. We were very happy with her service.

5 Chris Church 1st Jan 2021

Hayley was extremely professional from start to finish whilst showing a great empathy. It felt as if she was a friend helping us through the worst days of our life. I would give Hayley the highest recommendation.