Hayley Owen Funeral Services York

5 John Allen 26th Aug 2021

Hayley and her team were fantastic, friendly, caring, professional, totally on it, they made us feel very special. Everything was made so easy for us, their communication was brilliant, they just seemed to really get us, and who our Dad was, too. Can't speak highly enough of them!

5 Angela Goodwin 24th Aug 2021

Haley and her team were very proffessional, very supportive. She helped us achieve the funeral my uncle wanted.

5 Nicky Helliwell 14th Aug 2021

I’d like to say how grateful my Brother and I are to Hayley and all her staff for the handling of my late Mum’s funeral. (12.5.21) From our first meeting with Hayley, who we found to be one of the most caring and compassionate people we had ever met, and every other contact with Patience and Dave.  The whole thing was all handled with care and attention to detail. It made a very upsetting time easier to handle and we can’t thank them enough for their kindness.  Thank you so much. I’d also like to say that the cost of the funeral was extremely reasonable. I’d recommend Hayley to anyone. Nicky and Paul. 

5 Shirley Walton 10th Aug 2021

Hayley has been brilliant from start to finish with the planning of my Dad's funeral. Nothing was too much trouble. She is a lovely caring lady. I would 100% recommend her.

5 Marian Hand 23rd Jul 2021

both me and my Mum were very pleased with the understanding way in which we were treated by the staff at Hayley Owen.
Patience saw us on several occasions and nothing was too much trouble for her, even when we changed our minds about some options. she was very accommodating and always available when we needed to speak to her or visit.
the staff made my Dad look lovely when we visited him some days after he had died.
the premises are lovely, very well furnished and coffee always offered.
Hayley herself attended my Dad's funeral and managed proceedings with respect, quietly and calmly.
all staff were very respectful yet informal, which we appreciated. able to give advice and guidance. would certainly recommend this service and use again in future.
rachel, Gordon's daughter.

5 John bell 21st Jul 2021

My father’s funeral was arranged with kindness,sensitivity and efficiency. Both the funeral director and her office staff helped in a careful and timely fashion with all the arrangements. The funeral services were conducted with dignity, but in a suitably friendly and low key manner. Everyone present thought that my father had received a memorable and impeccable send off.

5 Milla Dawson 19th Jul 2021

I would like to say on behalf of the family that Haley Owen and her close team organized a beautiful send off with a procession for my beloved brother Christian that stopped at the minster.I would strongly recommend Haley and throughout had total confidence in her and her team...A massive thank you

5 Patrick Quinn 18th Jul 2021

Hayley and her team were exceptionally supportive and helped myself and my family give my wife, their mother, the special service she would have loved, including arranging a departure from the service, at my request.

5 Paola vitolo 17th Jul 2021

Hayley Owen delivered a truly professional service. Hayley herself was so caring and lovely. I couldn’t have got through it without her. 
We received outstanding support and compassion from Hayley Owen and her team at an incredibly difficult time for all. 
Thank you. 

5 Jane Kirk 17th Jul 2021

At such a time, Haley and the Team showed compassion as nothing was too much in helping us give my father a dignified send off.

5 graham scott 10th Jun 2021

Very helpful, understanding of our requirements and efficient

5 Edward Craig 7th Jun 2021

Very good service, and everything was okay and professional. The staff were excellent in performing their duties. I would recommend Haley Owen funeral directors.

5 Gillian Addison 7th Jun 2021

The funeral was exactly as we wanted well done to all concered

4 Dennis Turbill 7th Jun 2021

Hayley and the team were very attentive and sorted everything out as we asked. Andrew had a lovely service.

5 Mavis Simpson 7th Jun 2021

Every consideration was given to the wishes of Norman as conveyed by the family. We got everything that we asked for and we were never put under pressure to have anything that we had not asked for - there was no upselling to have a better coffin/more cars etc.
In dealing with Hayley we found her to be very professional with just the right balance of sympathy, empathy and realism it was very clear at every step that we were in control of the funeral and Hayley was there to deliver it for us. Very professional and a pleasure to deal with . We would highly recommend Hayley Owen Funeral Services.

5 Anne-Marie Lamb 7th Jun 2021

Excellent

2 Diane Osguthorpe 1st May 2021

Would have given 3 stars but you've text mams son and I wasn't asked for input into the funeral

5 Denise Morrison 26th Apr 2021

Hayley and the team supported me and my family with great respect and

5 Robert Stephenson 22nd Apr 2021

This firm fulfilled all our requirements in a thoughtful, respectful and timely manner 

4 Andrew Benn 22nd Apr 2021

I cannot express how wonderful and compassionate Hayley and her team have been with my mother’s funeral and cremation. 
Hayley was there to help every step of the way from the shock of my mother’s death to organising every aspect of her funeral and cremation. Thank you so very very much.  

5 Diane Dowker 19th Apr 2021

My Family and I can not thank Hayley Owen enough for the way they looked after my Son. Nothing was too much trouble, in fact quite the opposite. Hayley, Dave and All the Staff concerned went above and beyond for him, and were amazing to my Family, at such a terribly heartbreaking time.
Nothing but complete compassion, and care was shown my Son, and for that we shall be eternally grateful.

5 Paul Whitehead 19th Apr 2021

Hayley and her team were fantastic with both my parents especially straight after my mum had passed she was very helpful and reassuring. Very professional.

5 Susan Gossow 7th Apr 2021

I thought the staff were sensitive at what is a difficult time for the family. All our wishes were catered for and I am full of praise for the service you provided and I send you my heart felt thank you.
I thought your little dogs were adorable!

5 Kathrine Simpkin 1st Apr 2021

Haley Owen couldn't have been better, so professional, caring and nothing was too much trouble. Would highly recommend them.

5 Eileen Trewhitt 5th Mar 2021

Losing my husband is one of the hardest things I have faced. I wanted a service which summed up his life in a respectful, but not morbid, way. On meeting Hayley I found her to be approachable and relaxed and more like a friend than a Funeral Director. The Celebrant was Georgina Pugh, who again was perfect and interpreted our wishes exactly. Flowers by FloraDama were exquisite. I chose the burgundy Daimlers which were similar to our wedding cars and were so comfortable. The drivers were friendly but respectful.
All in all I can highly recommend Hayley Owen and when the invoice came, it was also less than I would have estimated.