Hayley Owen Funeral Services York

593 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Pam Heydecke 12th Nov 2021

Hayley and her team provided the perfect send off for my partner. Everything that we asked for was provided, and Hayley is such a lovely person. You know you can trust her, and her team. I highly recommend them.

Sue Ord 10th Nov 2021

We received an excellent service from Hayley and her team. Every step, from the initial contact the planning and funeral service, was carried out with empathy and a personal touch that helped us through a very difficult time.

Sandra Bruce 10th Nov 2021

Hayley Owen was very helpful and sympathetic very thorough and very well organised .brilliant ,I couldn't ask for a better service thank you.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Pam Heydecke 12th Nov 2021

    Hayley and her team provided the perfect send off for my partner. Everything that we asked for was provided, and Hayley is such a lovely person. You know you can trust her, and her team.

    I highly recommend them.

  • 5 Sue Ord 10th Nov 2021

    We received an excellent service from Hayley and her team.

    Every step, from the initial contact the planning and funeral service, was carried out with empathy and a personal touch that helped us through a very difficult time.

  • 5 Sandra Bruce 10th Nov 2021

    Hayley Owen was very helpful and sympathetic very thorough and very well organised .brilliant ,I couldn't ask for a better service thank you.

  • 5 Sue Tate 10th Nov 2021

    Wonderful professional service and could not have been any better. Very caring team and would highly recommend. Everything was accurate and lovely premises. 

  • 5 Sandra Cornwell 8th Nov 2021

    Everything was handled brilliantly and with compassion and sensitivity. Hayley was very easy to talk to and guided us through all that we had to do. I have no hesitation in recommending Hayley and her team.

  • 5 Glen Hopkins 8th Nov 2021

    The service was a testament to hayleys level of courtesy shown to me and Megan and family and friends
    It was a lovely send off to lesley with kindness, courtesy and friendliness
    I thank her and her colleagues for everything
    Thank you

  • 5 Nicola Watson 5th Nov 2021

    Sensitive and caring staff to guide through the process and options. 
    Happy to ensure all bereaved families needs were met.
    Patience is an outstanding member of the team.

  • 5 Stephen Parker 4th Nov 2021

    Hayley and her team were very kind considerate and helpful throughout mums funeral arrangements. We couldn't have asked for more.
    Thank you.

  • 5 Niki Waldegrave 4th Nov 2021

    Thanks so much for providing such wonderful support and guidance after my mum died. You guys are truly exceptional and made a hideous situation manageable, especially Hayley and Patience x

  • 4 Steven Barclay 3rd Nov 2021

    Very helpful. Simple, straightforward and easy,in a time of need. So grateful!

  • 5 Amanda Benson 3rd Nov 2021

    Everything went smoothly from our first emotional meeting to the aftercare after the funeral. Nothing was too much trouble. Patience helped us and guided us all the way. The funeral was just as we wanted. A true celebration of our mums life, which was delivered by Louisa Starr who came highly recommended  by  the funeral director. 

  • 5 Mary Sargeant 3rd Nov 2021

    Very professional in every respect .

  • 5 Kathy Ruddock 3rd Nov 2021

    Haley was so supportive and helped my friend to have a funeral suitable for her husband .
    She was kept informed every step off the way and felt her husband was in caring hands.
    Every thing was covered in the cost  given so there were no unexpected bills.
    Teresa gave the most fitting tribute after listing to us talk about his life.
    I recommend Haley Owen to my friend as I used her services , we both would recommend her to others.

  • 5 Stacy Lees 3rd Nov 2021

    Hayley and her team have been amazing they all went above and beyond in the service they provided.No parent should have to arrange their childs funeral I can say Hayley and her team made the worst experience of my life easier.Our family can not thank them enough and would recommend them to anyone.

  • 5 Steve Newland 3rd Nov 2021

    Hayley and her team were excellent and looked after everything for us with great compassion and respect. They were helpful, caring and treated us professionally. Thank you 

  • 5 Tracey courtenay 16th Oct 2021

    Hayley and the team cared for my mum when she passed recently . I would definitely recommend Hayley Owen Funeral Directors for their first class professional service , handled at all times with care , kindness , consideration  and with a smile . We were given endless options catered to mum’s wishes . The right people , doing the right job in the right place at the right time. 
    Hayley , Dave and the lovely team at Hayley Owens Thank you so much for your dedication and professionalism. 

  • 5 Linda . 28th Sep 2021

    Haley is a very competent director from us informing her of Dads death she arranged everything in a sympathetic way, very supportive and professional.  Cannot thank her enough for the wonderful send off they gave my Dad

  • 5 Deborah kimmings 27th Sep 2021

    Kind, caring, supportive and helpful. 
    Hayley made the organisation very easy and everything was perfect. 
    Would totally recommend her. 

  • 5 Amanda McDonagh 27th Sep 2021

    Hayley was professional start to finish.
    We had no idea where to turn to organise a funeral but Hayley took control of everything we needed and put our minds at rest, and made the whole process easy for us.
    Hayley definitely gave mum the dignified send off she deserved.
    Nothing was too much trouble.

  • 5 Andrew Stone 27th Sep 2021

    Excellent unobtrusive service from Hayley. Listened to what was required and put it into action with no hard sell.
    I would highly recommend Hayley Owen above any of the big conglomerates who just want to make money.

  • 5 Stefan Pysanczyn 27th Sep 2021

     Totally professional, thoughtful and caring and ensured everything went smoothly at a sad time in our lives 

  • 5 Janet Legg 27th Sep 2021

    Hayley is the kindest, most thoughtful, considerate lady anyone could wish to organise a funeral for you. Nothing is too much trouble and all your wishes are carried out to the tiniest detail. I would recommend Haley Owen Funerals to anyone.

  • 5 Sarah Spence 27th Sep 2021

    This funeral director has been very helpful, and did everything my uncle wanted for his funeral.

  • 5 Jamie McFarlane 27th Sep 2021

    Hayley and her outstanding team handled the sudden death of my wife with nothing but perfection!!!
    I can not speak highly enough of her and the team and I would recommend whole heartedly.

  • 5 Dawn Ellerby 27th Sep 2021

    Helpful and prifessional service.

    I found the team very approachable and friendly.

    Nothing was a problem and was able to have a coffee and a chat which helped too.

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Pam Heydecke 12th Nov 2021

Hayley and her team provided the perfect send off for my partner. Everything that we asked for was provided, and Hayley is such a lovely person. You know you can trust her, and her team. I highly recommend them.

Sue Ord 10th Nov 2021

We received an excellent service from Hayley and her team. Every step, from the initial contact the planning and funeral service, was carried out with empathy and a personal touch that helped us through a very difficult time.

Sandra Bruce 10th Nov 2021

Hayley Owen was very helpful and sympathetic very thorough and very well organised .brilliant ,I couldn't ask for a better service thank you.

Reviews
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