Hayley Owen Funeral Services York

5 Laura White 12th Jan 2022

Hayley was the perfect funeral director for us, she was so compassionate, thoughtful and empathetic. The whole experience was just perfect at a time when it mattered most. Our thanks to Hayley and her team. We would highly recommend.

5 Mark Jackson 12th Jan 2022

Hayley makes you feel very comfortable when discussing funeral arrangements and there is no pressure on making decisions , having used Hayley’s services for two funerals now we and other family members have commented on how  much more friendly and down to earth her  approach is compared to other funeral directors we have used in the past , visiting your family member is also a much nicer experience with everyone who visited commenting on how home like it feels making you much more comfortable and at ease when visiting.

5 Melanie Smith 12th Jan 2022

Hayley and her team gave excellent service. They were kind, efficient and professional. The help and care were just what was needed. Thank you.

5 Juliet Le-page 12th Jan 2022

It's a very difficult time when a much loved person has died - lots of things you have to think about not just the organisation of a funeral. Hayley and her colleagues could not have been better at understanding all this. They were so supportive and helpful and made this part of the sadness of losing our mother so much more bearable.
Not only full of knowledge but advice, suggestions and Hayley has a great team of contacts such as the coffin company, the horses and carriage used, Poppy the catering firm and Andrew Dishman the film maker. And the flower people - beautiful spray wreath for her coffin and gorgeous yellow roses for the burial.
Nothing was too much for her.
Thank you so much for making the day such a wonderful celebration of our mother's life.

5 Ann Marie Church 12th Jan 2022

We could not have asked for anything better than what Haley provided. She makes you feel so relaxed and comfortable about what you are dealing with she went above and beyond. I would recommend her 110%

5 Christine Sowter 29th Dec 2021

Hayley Owen Funeral Services carried out all arrangements for our Mum’s funeral, with care and sensitivity . They are a friendly , approachable and highly professional  team . 

5 Natalie Muir 29th Dec 2021

I honestly couldn’t of wished for a better service in what was a terrible time for me … I was completely dumbfounded at what I needed to be doing but hayley and the team walked me through it and were so lovely couldn’t recommend enough

5 Toni Robson 20th Dec 2021

Hayley and her team were professional and helpful from the start. Dad's funeral was conducted extremely well and with the upmost respect. Hayley and the team made what was a difficult day that much more bearable.

5 gary barbara 20th Dec 2021

Choosing a funeral directors was a difficult decision for us as a family and with a limited budget we didn't want to make any mistakes, however after contacting a few other companies we choose Hayley Owen and what a perfect decision that turned out to be. From the initial consultation and ceremony itself everything was handled with such perfection and respect, their staff are well-dressed courteous, sympathetic and knowledgeable, nothing was a problem everything went like clockwork and our family and friends commented on a wonderful send off and ceremony.

5 Jo Stone 20th Dec 2021

Hayley & her team are outstanding. They have gone above and beyond when providing their services for my late father, nephew & more recently my brother. As soon as you walk into Hayley’s they instantly make you feel at ease. They hold a special place in mine & my families heart for all the care, love & support they have repeatedly shown us at the most difficult times. Thank you will never be enough. 

5 Rosalind Tait 19th Dec 2021

The team at Hayley Owen were really excellent, supportive and made the whole process easy. Nothing was too much trouble, they gave us all the time we needed to make decisions and talk through what we wanted in an unhurried way. Our whole family valued their support at a difficult time.

5 Carole Dickson 14th Dec 2021

We would like to thank Haley Owen and Patience for the service we received from them for Ron’s  funeral. ( my dad)
They helped my sisters, daughter and myself through the entire process having no experience of organising a funeral before.
They explained each step and guided us through without any pressure, making sure we were all happy with our choices from flowers to order of service cards.
It was a personal and fitting send off for Ron .
Thank you 

5 Rob Hardgrave 13th Dec 2021

At the saddest and most difficult of times, Hayley and her team were simply wonderful; they showed great care and sensitivity and the family thank them greatly.

5 Deborah Jones 7th Dec 2021

I was very touched by the compassionate ,caring way that Hayley Owen , and it’s absolutely wonderful staff helped me through my brother’s funeral arrangements . They were there if I had any query or difficulty . I felt really supported at such a sad time .
I thoroughly recommend them ,they are EXCELLENT!!

5 john sheriff 6th Dec 2021

Excellent service could not be more help full … 

5 Steven Wales 23rd Nov 2021

Hayley Owen and team have provided an excellent service for our family in under taking mums funeral arrangements!  Hayley is very professional and took care of all our concerns,  it was not something I am familiar with but Hayley made everything easy and straight forward taking care of all the details!  Many thanks Hayley and team for making a difficult time much easier!  👍

5 Emma Milton 23rd Nov 2021

Really helpful throughout. Ensured I was kept up to date at all times. Anything I needed or was unsure of Hayley and her team were there. They made the whole process smooth and dignified. I cant thank them all enough for all their hard work and help with the organising and arranging. Thankyou again Hayley.

5 Paul Dodsworth 23rd Nov 2021

Hayley Owen and her team looked after my father after passing and did an excellent job good communication all round thank you very much 

5 Peter Gibbs 22nd Nov 2021

I can only praise to the highest extent, and thank Hayley for helping me with my mother’s funeral.  From the first conversation with Hayley and the team, on the day, their gentle, kind, understanding, supportive and professional role and work has been truly outstanding and exceptional.  Having planned funerals with others in the past, this way is the way all funeral directors should operate.

5 gary barbara 22nd Nov 2021

I was very pleased with the services I received from hayley owen, The staff was was very efficient and communicated with me in a kind and caring manner and ensured  that everything happened in the way we wished.

5 gary barbara 22nd Nov 2021

I'm forever grateful for the service provided during such a difficult time.

In particular I'd really like to thank Dave & Hayley .both were available for all my questions throughout and despite most of the arrangements taking place via phone provided a thoughtful, patient and personal service.

provided such a great service that it was easy for me to lean on their recommendation for other services such as florists

Most importantly the service provided on the day by the whole team was faultless, and helped us give my mum the tribute she deserved.

5 John Crossley 20th Nov 2021

From first contacting them, on Saturday afternoon! Everything was taken care of right through to the end. Fantastic service from start to finish. We'll done.

5 Barry Orp 16th Nov 2021

Excellent service , all round . 5 star review... thoroughly recommended ...

5 Rose Shirbon 12th Nov 2021

Simply the best so kind and caring 

5 Philip Taylor 12th Nov 2021

Outstanding, made me and my partner feel so welcoming, very professional, we knew we was in safe hands, everything about you was so touching throughout, hayley I could see you really do care, it’s not just a job to you, we can’t thank you enough for making this whole experience the best you could, it’s been a very difficult time for us, so I would like to thank you from the bottom of my heart