Hayley Owen Funeral Services York

593 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Stephen Stableford 7th Nov 2024

Very well organised. Not over fussy and allowed us to lead the arrangements adding some very useful suggestions when necessary. 

Rosemary Moorhouse 6th Nov 2024

Hayley Owen funeral services were outstanding. As soon as we began to plan the funeral, Beth guided us through the steps with great sensitivity, calmness and professionalism. The funeral itself was perfect because we were able to make it so personal to Andrew. 

Daniel Clayton 14th Oct 2024

All arrangements handled professionally and respectfully.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Stephen Stableford 7th Nov 2024

    Very well organised. Not over fussy and allowed us to lead the arrangements adding some very useful suggestions when necessary. 

  • 5 Rosemary Moorhouse 6th Nov 2024

    Hayley Owen funeral services were outstanding. As soon as we began to plan the funeral, Beth guided us through the steps with great sensitivity, calmness and professionalism. The funeral itself was perfect because we were able to make it so personal to Andrew. 

  • 4 Daniel Clayton 14th Oct 2024

    All arrangements handled professionally and respectfully.

  • 5 Diane Dowker 10th Oct 2024

    Hayley, Dave and staff were wonderful.
    From Day one so much care, and compassion was shown to my family.
    The care given to my late Father was above and beyond.
    Nothing too much trouble, always there to help.
    I would highly recommend Hayley Owen

  • 5 Elaine Smith 9th Oct 2024

    Made everything seamless and stress free, very professional and warm at the same time, can't fault her at all a very big thank you from myself and my husband

  • 5 Miranda Church 9th Oct 2024

    Hayley Owens funeral service was first rate. I give my heartfelt thanks to Beth who coordinated the service and the rest of the team. Everything was thoroughly explained, timings were impeccable and all the team were helpful, respectful and sensitive throughout. Nothing was too much trouble and there was genuine warmth shown. Although it was a sad day it has given the whole family closure. I would not hesitate to highly recommend this service to anyone.

  • 5 Claire Hicklin 9th Oct 2024

    Dealt with quickly and sensitively under difficult circumstances. We have used Hayley previously and been more than happy with the attention to detail and service provided. 

  • 5 David Kettlewell 9th Oct 2024

    Fantastic if I could give Hayley and didi and her team more stars I would they are amazing so caring from start to finish took a lot of pressure of a family that were grieving absolutely recommend 10+ stars thank you for everything you did x

  • 5 Lesley Burnett 7th Oct 2024

    Amazing. Such lovely people who take of all your needs and with compassion 

  • 5 Denise Redding 23rd Sep 2024

    I cannot praise Hayley Owen and her staff highly enough. From start to finish they were kind, supportive, empathetic and thoroughly respectful and professional at all times. Personal touches made the funeral more meaningful for our family, and I would not hesitate to recommend them to others.

  • 5 Amanda Tate 17th Sep 2024

    Hayley Owen Funeral Directors provided exceptional care and compassion during a very difficult time for our family. From the moment we made contact, Hayley and her team went above and beyond to ensure everything was handled with the utmost respect and professionalism. They were incredibly supportive, guiding us through every step of the process with kindness and patience.

    The personal touches, attention to detail, and thoughtful communication made us feel truly cared for. Hayley took the time to understand our needs and created a beautiful, meaningful service that honoured our loved one perfectly. 

    We are so grateful to Hayley and her team for making such a tough time easier for us. I can’t recommend them highly enough. 

  • 5 Eddie Jendrek 5th Sep 2024

    I would like to thank Hayley Owen funeral Services for their professional and helpful way they carried out
    my wife's Veronicas Funeral Service. Nothing was to much for their whole team. Helped me tremendous.
    Many thanks Edward Jendrek.
    ..

  • 5 Elizabeth Bell 5th Sep 2024

    Through such a difficult time, Hayley and her team helped me and my family to give my loved one the best send off possible. 

    Nothing was too difficult and they answered all our questions. Everything went perfectly. 

    Thank you for everything ♥️

  • 5 Bob Painter 5th Sep 2024

    Words cannot begin to express how wonderful everyone at Hayley Owen funerals were from start to finish, they were all absolutely amazing fantastic genuinely could not have asked for anything more. 
    Ps Steve Emmett the humanist was a great choice absolutely fantastic thank you all. 

  • 5 Caroline BARNABY 5th Sep 2024

    At a very difficult time Beth and her team provided us with just the right level of service which was extremely professional but also caring and friendly.

  • 5 Sally Hughes 5th Sep 2024

    Hayley and her team were friendly and helpful and facilitated everything we wanted efficiently. 

  • 5 Sally Page 2nd Aug 2024

    Hayley + her staff were very comforting to me + my family In April when my mam passed then again in july when my dad passed. Gary was fantastic both times, lovely team of people, very caring

  • 5 Tracy Linfoot 31st Jul 2024

    Very professional, nothing was too much trouble for them and they provide the perfect send off for my sister-in-law.

  • 5 Peter Mawer 21st Jul 2024

    From the first time of meeting Hayley Owen, which was the collection of my wife's body, I was completely at ease and had confidence my Wife Christine was being looked after.
    We meet later with a friend of mine, to discuss the details of the coffin, flowers on top and talked over the service details, the service booklet looks very good and the service at the Crematorium was excellent. Talking to family and friends afterwards outside in the sunshine we were never rushed to leave, because some of our friends wish to talk to me at the crematorium who were not able to join us at the race course.
    Overall we were all looked after very well and people asked us to thank Hayley Owen for the excellent service they had received by the company.
    A big thank you from PM well done.

  • 5 Stephen Adams 12th Jul 2024

    Excellent, efficient service.

  • 5 Colin Wood 5th Jul 2024

    This was an excellent service with some good ideas from Hayley Owen and her team. Everything went extremely well and I have had nothing but positive feedback from those attending be they relatives or friends.
    The Humanist Celebrant Steve was spoken about in a very positive way.
    First Class,I have no hesitation in recommending Hayley Owen.

  • 5 Leslie Welch 2nd Jul 2024

    Excellent care throughout.
    Beth has such a lovely gentle manner.
    Everything was perfect ,the whole experience was carried out as exactly as we wished my mum had a beautiful celebration of her life.

  • 5 Steve Johns 1st Jul 2024

    Totally flexible, no hard sell, Hayley and her team were compassionate and empathetic throughout and laid out the options for us being entirely guided by what we wanted. Very accommodating when last minute changes had to be made and overall made a difficult time, much more manageable.

  • 5 Dawnie Richardson 1st Jul 2024

    Beth, Hayley & Team were so attentive & caring.
    They helped guide me through another difficult funeral.
    I can't thank them enough for their care & compassion during another difficult time.
    Dawnie, Phil & Caroline Richardson

  • 5 Rebecca Moore-Yelland 30th Jun 2024

    So kind, so understanding, so thoughtful, so helpful. 
    An amazing team. 

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Stephen Stableford 7th Nov 2024

Very well organised. Not over fussy and allowed us to lead the arrangements adding some very useful suggestions when necessary. 

Rosemary Moorhouse 6th Nov 2024

Hayley Owen funeral services were outstanding. As soon as we began to plan the funeral, Beth guided us through the steps with great sensitivity, calmness and professionalism. The funeral itself was perfect because we were able to make it so personal to Andrew. 

Daniel Clayton 14th Oct 2024

All arrangements handled professionally and respectfully.

Reviews
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