Hayley Owen Funeral Services York

572 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Leslie Welch 2nd Jul 2024

Excellent care throughout. Beth has such a lovely gentle manner. Everything was perfect ,the whole experience was carried out as exactly as we wished my mum had a beautiful celebration of her life.

Steve Johns 1st Jul 2024

Totally flexible, no hard sell, Hayley and her team were compassionate and empathetic throughout and laid out the options for us being entirely guided by what we wanted. Very accommodating when last minute changes had to be made and overall made a difficult time, much more manageable.

Dawnie Richardson 1st Jul 2024

Beth, Hayley & Team were so attentive & caring. They helped guide me through another difficult funeral. I can't thank them enough for their care & compassion during another difficult time. Dawnie, Phil & Caroline Richardson

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Leslie Welch 2nd Jul 2024

    Excellent care throughout.
    Beth has such a lovely gentle manner.
    Everything was perfect ,the whole experience was carried out as exactly as we wished my mum had a beautiful celebration of her life.

  • 5 Steve Johns 1st Jul 2024

    Totally flexible, no hard sell, Hayley and her team were compassionate and empathetic throughout and laid out the options for us being entirely guided by what we wanted. Very accommodating when last minute changes had to be made and overall made a difficult time, much more manageable.

  • 5 Dawnie Richardson 1st Jul 2024

    Beth, Hayley & Team were so attentive & caring.
    They helped guide me through another difficult funeral.
    I can't thank them enough for their care & compassion during another difficult time.
    Dawnie, Phil & Caroline Richardson

  • 5 Rebecca Moore-Yelland 30th Jun 2024

    So kind, so understanding, so thoughtful, so helpful. 
    An amazing team. 

  • 5 Alan Dixon 28th Jun 2024

    Garry and the team were amazing. The celebrant they recommended, Julianne, gave the most perfect service. We can't thank everyone involved enough. They supported us through a tough time, and made sure we were looked after. Thank you so much. We would thoroughly recommend.

  • 5 Darren Crompton 27th Jun 2024

    Great service so sensitive and professional really appreciated the nothing is trouble attitude.

  • 5 Jane Myers 27th Jun 2024

    We found Hayley and her team to be very caring from the outset. Garry was our main contact throughout and he took care of every aspect as he dealt with us in a very compassionate manner. We felt completely confident leaving our beloved mother in the care of Hayley Owens services.

  • 5 philip weir 26th Jun 2024

    Kind, compassionate and thoughtful .  The team really made this difficult time easier to navigate. 

  • 5 Sam Enwright 26th Jun 2024

    Very helpful at a difficult time , 
    Very helpful and great communication so that everything went perfect on the day 

  • 5 Jackie Jewitt 26th Jun 2024

    Absolutely amazing in every way
    So caring
    Si professional
    So wonderful
    So m7ch So I am going to arrange my funeral there

  • 5 Joanne Stone 26th Jun 2024

    Hayley and her amazing team have looked after 4 of my family members over the last 3 years and always with the utmost respect, care and love. Nothing is ever too much trouble for them and they have carried out my wishes just as I wanted and more! I cannot recommend them highly enough ❤️

  • 5 Linda Foster 8th May 2024

    Hayley is a wonderful, caring, thoughtful person . She brought dignity , respect and  reassurance to a low point in our lives . 
    She arranged my mother-in-law’s funeral only four years ago and I was so pleased with what she did for us then that I booked her without hesitation for my husband’s funeral . 
    I wouldn’t use anyone else. 
    Thank You Hayley . 

  • 4 Dawnie Richardson 4th May 2024

    I would have seriously been lost without Hayley & her team whom helped turn my lovely Mum's funeral around within a week!
    Hayley & her team were thorough, showed compassion, understanding & gave me support during the hardest time of my life.
    Mum was cared for with dignity & respect which gave me comfort.
    I can't thank Hayley & her team enough for all they did.

  • 4 James Waddington 3rd May 2024

    Outstanding thoughtful service throughout the toughest time. 

  • 5 Stuart Beaton 3rd May 2024

    Hayley Owen and her team provided our family with a service which we believe could not have been better, from the first contact the professionalism care and understanding were outstanding. 
    They made a difficult time much easier. The Beaton family. 

  • 5 Valerie Sherwood 3rd May 2024

    Haley was brilliant she made the funeral arrangements so easy for us, talking us through everything and alway someone to reassure .
    Thank you Haley 

  • 5 Karen Jacques-Averill 3rd May 2024

    From the first contact with Beth nothing was too much trouble. Beth showed us great care, and empathy and helped us with all the arrangements, talking us through each step.
    Nothing was too much trouble. Thank you for helping us at a very difficult time in our lives.

  • 5 Susan Rowell 29th Apr 2024

    This is the second time we’ve used Hayley’s services, on both occasions Hayley and the team have taken care of my brothers with the upmost respect and empathy. They’ve always been on hand to answer any queries and supported us through planning their funerals. We can’t thank them enough and wouldn’t go anywhere else now. Thank you 

  • 5 Sally Page 29th Apr 2024

    We were put at ease 1st time we went to see garry at hayley owen Funerals. He is such a lovely caring gentleman. I know straight away that they would take care of my mam, then on the day of the funeral, they all were fantastic + made the day a lot easier for my family + I.
    Would definitely recommend them.

  • 5 Gill Barker 17th Apr 2024

    Really hard thing to do , arrange a funeral , but it was made easier by the support of the team at Hayley Owen’s funeral director , used them for my pops and same for my mum very helpful, nothing was too much trouble. Thank you 

  • 5 Debra Hopwood 17th Apr 2024

    Hayley and her team are so understanding and professional guiding family through the difficult process. On the day very supportive and gave comfort knowing the arrangements were in place and followed through with such professional attitude. Thank you so much from Maureen’s family. 

  • 5 David Jackson 17th Apr 2024

    Excellent service from Hayley Owen FD after my Uncle death.
    Garry made it as simple as possible for me at a difficult time.
    These guys know exactly what they are doing! I felt that I could rely on them to deal with whatever was required - a safe pair of hands, so-to-speak. This really helped because it was a somewhat complex situation and an inquest had been ordered. They dealt with the coroner for me when there was uncertainty over whether they would release my uncles  body yet, or not. In my experience they were very supportive, flexible, professional, reliable and trustworthy and there was no "hard sell" of their services. Their recommendation for a humanist celebrant Steve Emmett  he turned out to be an excellent choice, On the day of the funeral it all went without a hitch which was impressive, especially given that it was an unorthodox service with many moving parts. Based upon my experience, I would not hesitate to use hayley Owen again in the future and would recommend them very highly!

  • 5 Lynn Gibson 17th Apr 2024

    We received an excellent service for which we are very grateful. The care and attention given was very good and helped us to get through the whole process.

  • 5 Mary Hall 30th Mar 2024

    Wonderful caring and a beautiful service we can’t thank Haley Owen enough for what they have done for my dad and us as a family 

  • 5 Billy Wells 16th Mar 2024

    Such lovely people and a professional service. Hayley Owen make things as easy as possible during what are difficult times.

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Leslie Welch 2nd Jul 2024

Excellent care throughout. Beth has such a lovely gentle manner. Everything was perfect ,the whole experience was carried out as exactly as we wished my mum had a beautiful celebration of her life.

Steve Johns 1st Jul 2024

Totally flexible, no hard sell, Hayley and her team were compassionate and empathetic throughout and laid out the options for us being entirely guided by what we wanted. Very accommodating when last minute changes had to be made and overall made a difficult time, much more manageable.

Dawnie Richardson 1st Jul 2024

Beth, Hayley & Team were so attentive & caring. They helped guide me through another difficult funeral. I can't thank them enough for their care & compassion during another difficult time. Dawnie, Phil & Caroline Richardson

Reviews
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