Hayley Owen Funeral Services York

5 Becky Tatham 28th Feb 2025

We could not have asked for anything more from Hayley Owen Funerals. From the day of our fathers passing all the way through the process of funeral arrangements and the day itself, the support we received from the team and David was second to none. 
Having not arranged a funeral before, David walked through every step and gave us more options than we ever expected. Everything was handled with genuine care. 
We cannot recommend Hayley Owen Funerals enough. 

5 Allan Armatage 20th Feb 2025

Dealt with my father's funeral in a professional caring manner, friendly & courteous staff. Highly recommended.

5 Sue Simpson 18th Feb 2025

It was a very sad time in my life as my Father had just passed away.The care home that had been looking after my Father suggested Hayley Owen to be honest I had never heard of them but they were recommended so I went with the recommendation.
A lovely lady called Beth telephoned me to make an appointment to visit me at my house which is obviously much better than in some office.Beth attended my house punctual.I invited her in and she was so softly spoken, professional yet with a very kind manner about her and in all honesty she sorted everything out for me and my family which was very much appreciated.Beth made a very,very sad time much more bearable.Nothing was a problem and my Brother took Dad's ashes back to Spain and Beth even sorted that out for us.
I would recommend Hayley Owen Funeral Directors to absolutely with no hesitation to anyone that has a loved one that has died for either a burial or cremation 101%.

5 Jayne Archie 17th Feb 2025

From the beginning to the very end the communication and care ,compassion and dignity was 5☆
Beth was wonderful all the way through nothing was any bother .
They keep you informed all the way through .It honestly felt like they treated my dad like a member of their own family.

5 Joanne Greaves 17th Feb 2025

Excellent service. Very kind and compassionate

5 John Appleton 17th Feb 2025

The Funeral process was all delt with by Beth , all was to our instructions and we were very happy the outcome.
We would use Hayley Owen services again.

5 James Allitt 17th Feb 2025

Helpful, easy to deal with and very respectful.

5 Charlotte McCracken 24th Jan 2025

Supported our family at a difficult time when our mum passed. They helped us choose the right funeral that our mum requested, spending time going through the options & process. Very happy with the way they considered her wishes, always answered our questions efficiently with compassion, caring for our mum on her final journey

5 Lisa Davies 24th Jan 2025

Hayley Owen funeral Director . Boroughbridge Road York did my dear mums funeral recently . I wanted her to have funeral fit  for a Queen we all do I soppose and she got it. I am an end of life nurse I knew I’d be in no state after mums death to be looking for a funeral director  so I had done a lot  of research before mum died I had talked to Hayley Owens about mum before she died and had said I was using them they were supportive and kind and documented my wishes. It was a weight lifted People just ring a local funeral director after their loved one dies  I ve seen it hundreds of times . I did ring round email and look at websites pricing etc before mum died  Hayley Owens wasn’t local to me she was 25 miles away and did the funeral about 75 miles away. I felt Hayley David Angela and Beth had not got numb emotionally working in this industry .  They were so in tune with the rawness we as a family felt and the respect to my late mum and the family was excep ... tional. It was a complicated funeral I thought due to locations but Hayley Owens  just quietly sorted it , seamlessly . I know I was overthinking and fussy but I never felt that from Hayley Owens . When I say nothing was too much trouble I mean it . The things I’d forgotten  they had covered they had it all in hand . I was fragile I realise now and Hayley Owens was like big safe hug guiding me but not taking advantage at all . Everything was transparent itemised printed out I knew exactly how much it was all going to be . I feel mum got a beautiful send off within the reach of most people .  more

5 Richard Haynes 23rd Jan 2025

Above and beyond at every stage, I cannot recommend them enough they were absolutely incredible. It’s a challenging time and the whole team made it as special as possible. I will always remain grateful for the memories they gave me of the day Thank you Richard   

5 Sue Harris 23rd Jan 2025

hayley and her team went the extra mile to make my husbands wishes come true from the car (frank) to the music , they are polite without being sickly and will help with any problems you may encounter.
i cannot recommend them highly enough in fact i will be planning my funeral with her  A*****

5 Gary Mackie 23rd Jan 2025

The team at Hayley Owen did every thing they could to make a very unpleasant situation a whole lot easier, they couldn't do enough for our family to help with our departed mother

5 Paul Stevenson 16th Jan 2025

Absolute wonderful day ,They were so professional and friendly . They put us all at ease on such a sad day . Thank you all so much. Lisa Stevenson and family x

5 John Torres 4th Jan 2025

I've used Hayley Owen because I was impressed with our initial enquiry, every during the funeral worked as previously planned, 5 stars for this York company.

5 Alison Soults 4th Jan 2025

Hayley Owen Funeral services, is a very reliable and aprochable funeral director, my husband's funeral was exactly what we wanted. Thanks to everyone for all your hard work.

5 Stephen Hallett 27th Dec 2024

I want to express my thanks for the way your firm conducted the arrangements around my wife's funeral. Everyone I came into contact with undertook their tasks with professionalism, effeciency,and, most importantly, kindness, from the gentlemen who attended shortly after my wife's death, and , in particular, Beth who made the arrangements. This wasn't the simplest of funerals with a number of changes along the way which she coped with admirably. She is a credit to the firm. Again, my thanks to everyone for your wonderful service.

5 Anne Sykes 27th Dec 2024

Could not have asked for a better team. Helped every step of the way. Amazing service. Would highly recommend. 

5 Shelia Ventress 24th Dec 2024

Nothing was too much trouble for Haley and her staff, she organised the perfect funeral for Colin. The Celebrant ,Fiona ,that she paired us with was a perfect pairing. I have had so many compliments from attendees of the funeral for the content and execution of the service it is a massive compliment to them both
Thank you so much Haley for making the day so special for all of us
Sheila and the Boys

5 June Dunning 24th Dec 2024

Beth and all the staff were brilliant in everyway, they delt with my husband with compassion and looked after him from start to end with dignity, I can't thank you enough for all your help and support.

5 Elizabeth Wilson 24th Dec 2024

First class very professional.talked to me made me feel comfortable.gave me a small wooden plaque to keep of Tony's beloved Leeds united.hayley stayed with me throughout the funeral

5 Anne Bavidge 18th Dec 2024

At such a stressful time, HayleyOwen funeral directors performed superbly in all aspects, would highly recommended there professionalism and thoughtfulness.

5 Gary Wrigglesworth 5th Dec 2024

Excellent service from start to finish,
Sorted everything out for us, nothing to much trouble
Highly recommended
Thanks for everything you did for my mum

5 Gordon Hill 4th Dec 2024

Excellent, provided a very professional yet sensative and sincere service. Could not have done more to help at a very sad and emotional time.

5 Joseph Brown 4th Dec 2024

Hayley and the team were absolutely first class! They were incredibly caring, understanding, and patient during this difficult time. Nothing was too much trouble, and their dedication and professionalism were outstanding. I would 100% recommend them without any hesitation. Thank you so much. 

5 Janice Glover 26th Nov 2024

Hayley was absolutely marvellous and very considerate of my feelings at this sad time. Everything I needed to know was death with a very kind and considerate manner and nothing was too much trouble for Hayley and her team. Thank you to all.