Co-op Funeralcare, Kilsyth

5 Helen Barrie 30th Aug 2022

Excellent service from start to finish.  Very professional staff

5 Hugh Tomlinson 15th Aug 2022

We are all very pleased with the services provided by the Coop. Everything was handled professionally and the funeral ran like clockwork. We could not have asked for anymore.

5 Stuart McMillan 25th Jul 2022

All the team between Kilsyth and Kirkintilloch branches made a very difficult day all the easier with such a professional and personal experience!! Thanks again!

5 Marie Thomson 25th Jul 2022

Very pleased with the service we received from the Co-op, our instructions were followed flawlessly and we were treated with great respect.

5 William Fulton 18th Jul 2022

Very professional & knowledgeable from start to finish. Made it as easy for me as was possible, very impressed with there service, many thanks

5 Jean Mcclean 6th Jun 2022

All staff kind and helpful

5 Isabel McGrory 31st May 2022

The ladies we dealt with were very considerate and did everything they could to make a difficult task easy. I cannot thank them enough.

5 Siobhan Harkins 30th May 2022

The Co-Op Funeralcare directors went above and beyond to help me arrange and prepare for my beloved Husbands funeral and I can't thank them enough for their excellent service and all their support given to me at a very difficult time.

5 Alison Kent 30th May 2022

Excellent service from Kilsyth Co-op Funeral Care. Provided good advice throughout the orocess. Would not hesitate to recommend.

5 Susan Lochrie 23rd May 2022

Excellent service from Veronica and her team at the Kilsyth branch.

5 Stephen Cheape 9th May 2022

First Class Service from the very first point of contact . Highly Recommended company.

5 Elizabeth Law 9th May 2022

We as a family cannot praise Kilsyth Coop Funeral Parlour enough, their service and professionalism is second to none and put all our family at ease at this sad time xx

5 Marie Shaw 9th May 2022

The service we received was first class. Anne firstly organising the funeral and on the day Neil, Veronica and Martin for their care and attention. Thank you so much really appreciated. Marie & Andy.

5 Florence Toner 9th May 2022

From start to finish the service we received from the team in Kilsyth was excellent. Nothing was a bother to them and they treated the family with care and compassion. 

5 Annmarie Carlin 3rd May 2022

Couldn’t have been more helpful.  Fantastic team 

5 Gina Kavanagh 25th Apr 2022

Thank you so much for everything, you made the day very special for my late husband.

4 Maureen Matear-Grant 20th Apr 2022

Veronica and the staff on the day of the funeral were excellent. Follow up from Ann after funeral was also excellent.
Initial meeting with Karen was ok however follow up from Karen was upsetting and very poor. She mentioned that I should view my mother a week before the funeral, and then never called to arrange this. I had tried calling the office on the Friday, but no answer or divert. I spent the weekend wondering if I would be able to see my mum. I then had a call at 8.40am on the Monday saying I could view between 12-4 that day. I said this didn’t suit as my husband was up north and didn’t want to go myself. She ‘hummed and hawed’ and then said she would call me back, which she did and said Tuesday between 12-4. I since learned from Veronica that I would have been able to view in the evening if required and several visits if I wanted. Karen only offered one viewing. Also when I mentioned that it was short notice she told me that Coop had a ‘skeleton’ staff. Not appropriate language. I also left a photograph of my mum with Karen and when I arrived to view Mum, was disappointed that Mums hair was nothing like the photograph. This was very upsetting at the time.
Mums name on funeral notice was also spelt incorrectly Mrs Isabella (Isobell) Matear, and in the church Mrs Isabella McTear. These were quickly changed however my mums pet hate was her name spelt McTear!
I did speak with Susan at Kirkintilloch as Kilsyth phone line eventually diverted there and she was also really nice. Our driver on the day, Jamie from Livingstone branch, was really pleasant and appreciated him providing water bottles. 
So overall very good just one member of staff letting you down. 

5 Mary Wilson 21st Mar 2022

The staff at Kilsyth went over and above in the service and care they provided to my Mum but also to our family at this extremely difficult time. They excelled themselves in preparing my Mum for viewing by the family and I can't thank them enough this meant the world to me and my family. Thank you from the bottom of our hearts for the care, compassion and professionalism the provided.

5 Mary Dunbar 17th Mar 2022

First class service very helpful reassuring and sympathetic to our situation. Caring
approachable and very professional x

5 Tammy Wood 14th Mar 2022

On the day of my husband's funeral the service I received was excellent.
My celebrant had taken the time to talk with myself and other members of the family to give my husband a very personal beautiful send off.
All the staff at the funeral home were very understanding, kind, and helped me understand what I needed to do to ensure my husband had the perfect send off.
Unfortunately my husband passed away suddenly at home so the co-op staff had to come to my home to collect my husband they did this in a way to protect his dignity and make myself and our daughter feel at ease with a situation that was out of control.

5 Walter Hamilton 7th Mar 2022

We as a family cannot thank the staff at Kilsyth Funeralcare enough for their support through out this difficult time. 

5 Robert Kerr 4th Mar 2022

The Staff were very attentive, helpful and caring throughout, from our first visit to the Parlour to my Sister-in-Laws interment at the Cemetery, which greatly helped all of our family to cope during this very difficult time

5 Eric Chisholm 21st Feb 2022

I was very impressed by the service provider

5 Irvine Pringle 21st Feb 2022

Excellent service, very professional service, polite and caring every step of the way.