Thornalley Funeral Services, Swaffham

5 Pamela Coe 18th Apr 2021

Thank you for you help the service was amazing and to everything that was wanted right down to the finer detail. Thank you again

5 Kathleen Kittle 18th Apr 2021

& Chapman & Thornalley Funeral Services offered a very kind, thoughtful and good service at a very distressing time after the death of Joyce Kittle. They offered an excellent package which was very good and arranged everything for us. Thank you for such a lovely & caring service delicately handled. We so appreciated this service. Thank you so much.

5 John Phillipson 15th Apr 2021

Professional with a human touch. Chapmans & Thornalley Funeral Services did June proud.

5 Lynette Spalding 10th Apr 2021

Faultless, compassionate service

4 Sheila Mathias 3rd Apr 2021

Everything was dealt with kindly and efficiently, which made the process much easier for the family at a difficult time.

5 Frances Begg 26th Mar 2021

Excellent service throughout. Cannot fault any if it and after care also. 
Over many yummy family have always ways been extremely pleased with their service. 

5 Michael Bull 19th Mar 2021

From start to finish the staff were helpful and caring. Everything was completed efficiently and with compassion. 

5 Tim Palmer 14th Mar 2021

I received excellent service 

5 Sara Cheney 14th Mar 2021

We, as a family where very well looked after. It felt personal and a lot kindness at a sad time. 

5 David Fleming 14th Mar 2021

Nichola was a lovely lady kind thoughtful nothing was too much trouble.It was a difficult time but Nichola was very understanding and gently guided us through our options.Glad we used them to look after our father

5 Freya Dyer 11th Mar 2021

Very helpful with arranging my Uncles funeral Nothing was too much trouble and offered to help with as much or as little as we wanted.

5 Darren Gibson 1st Mar 2021

From the first point of contact with Nichola through to the service everything  was relaxed smooth and just perfect for what we wanted. Everyone involved was so helpful and professional. 
During a difficult time the whole process was just perfect that’s the highest compliment I can give. 

5 Karen Grahame 28th Feb 2021

Such a hard time for all our family, a massive thank you for all the advice, guidance and support you have given us. 
You made our Mother look beautiful, just like she always was. 
We are so thankful, for your dedication and perfection. 
Kind regards 
Karen Grahame.

5 Samantha Richardson 26th Feb 2021

Lovely people to deal with

5 Derek Stewart 22nd Feb 2021

The whole team were caring and incredibly professional 

5 Mark Eggleton 15th Feb 2021

Really professional from the initial engagement through to the funeral itself.

5 Ian Bradshaw 13th Feb 2021

Even though it was late in the evening, my initial call was answered immediately and people arrived soon after to take my recently departed father to the chapel of rest. All of my dealings after this were with Nichola who was sympathetic, considerate, friendly but most importantly efficient in everything she had to do. This all made a difficult time much easier to cope with. I would recommend Chapmans & Thornalley Funeral Services.

5 Julie Bodle 7th Feb 2021

Mr Gaskin and the team were wonderful, kind and very caring , making a difficult day bearable.
Nicola in the office is just so lovely and helped us in so many ways .
Real empathy from the whole team.
We thank you for making mums day precious.
Julie , Steve and Fred 
.

5 Laura Tollit 5th Feb 2021

The kindest most compassionate team. Nothing is too much trouble

5 Ron Gullen 4th Feb 2021

Friendly and professional down to the last detail, sadly this is the second time using them would definitely recommend

5 Graham Atwood 22nd Jan 2021

Excellent standard throughout. Peter was particularly patient and kind, and made a difficult time bearable.

5 Kevin Lee 20th Jan 2021

Sadly I've had to use the services of Chapmans & Thornalley FD Swaffham in May 2020 and January 2021 for two very close friends where I was the Executor. On both occasions I've found the office administration by Nickhola Carlyon and the management of the funeral on the day by Peter Chaphman as first class. Absolutely no detail however small was too much trouble for them to address. Prior to the second funeral Peter, visited the village were the deceased previously lived, to reconnoiter the location where the hearse would stop for two minutes before moving on to the funeral destination. I commend their kindness and professionalism to anyone needing the services of a funeral Director. Kevin Lee

5 Karen Taylor 18th Jan 2021

Very helpful and efficient, dealt with everything with kindness 

5 Diane Ridgway 16th Jan 2021

Helpful and considerate everything organised in a kind and personal way
Many,many thanks to all at chapmans
Regards dianne ridgway and Paul ridgway

5 Richard Joyce 15th Jan 2021

A very professional service from removal to the crematorium cannot fault them thank you for all your help.