Thornalley Funeral Services, Swaffham

5 Paul Mitchell 2nd Mar 2023

They are a professional team in all ways.

5 Steve Jones 27th Feb 2023

Absolutely brilliant, nothing to much,really helpful through a tough time

5 Shirley Thurlow 26th Feb 2023

Very good and efficient. Would recommend 

5 Linda Goodwin 17th Feb 2023

I found at this very difficult time of losing my brother John all the staff at Thornalley funeral services were all very professional Nicola Peter & Dean they all looked after myself & all my family keeping me informed at all times by phone & emails always happy to help me & answering any questions I had helping me with what to do next making sure that we were informed with what was happening each step of the way as we live in Brighton & could not pop in when there was a query they were always at the end of the phone & always asking if there was anything we needed and respected all our wishes and I knew that John was in safe hands & they gave John a lovely send off thank you Nicola Peter & Dean 

5 Juliet Kerr 12th Feb 2023

Would just like to say a huge thank you for making a very difficult time, that much easier by offering such a supportive and personal service in every way possible.
With deepest appreciation,
Jonathan,Juliet and Ed

5 Melanie Armstrong 5th Feb 2023

The arrangements were made in an appropriate, professional and business-like manner. Peter and Nicola were excellent communicators as well as being supportive and enabling me to keep on track with the timetable of tasks. The Order of Service was produced beautifully by Chris. The service was exceptional; the celebrant, Nicole, had taken the memories of our loved one, weaving these into a poignant, empathetic, flowing delivery, supported by her unobtrusive operation of the supporting technology. A big thank-you to everyone involved.

5 Debbie Hogbin 2nd Feb 2023

Very happy and very kind 

5 Sue Baldry 2nd Feb 2023

A kind friendly, caring company. Staff are lovely and helpful. Nothing is too much trouble. Excellent service and great communication with no worries as everything taken care of. They made everything flow with ease at such a difficult time. Thanks

5 Talitha Smith 30th Jan 2023

Both Nichola and Peter at Thornalley have been fantastic from first enquiry to the day of the funeral itself. From the sensitive handling of my initial call, to making it easy for me to go through the list of decisions to make, to answering any questions however small and always being available on the phone, to the very professional and gentle handling of my mum on the day of the funeral with carrying her into the chapel and touching base with me re next steps. Don't know why you'd contact anyone else in the West Norfolk area, I didn't need to.

5 Natasha Lawrence 27th Jan 2023

Above and beyond, thank you so much

5 Jan Somerville 27th Jan 2023

So kind and caring. They take care of every little detail at a very stressful time.

5 Gillian Wright 23rd Jan 2023

They looked after mum and us very well, very pleased with their service

5 David Gunner 21st Jan 2023

Peter and the team at thornalleys were with us every step of the way to make a difficult time less stressful.
They were kind and informative,enabling us to shape the memorial we wanted by helping with options and making them happen for us.
In an emotional and difficult time for a family,they enabled us to grieve and not be stressed with the arrangements.

5 Evelyn Baker 12th Jan 2023

I will forever be grateful to Thornalley Funeral Service for their upmost care in arranging my husband’s funeral.
Everything was handled with so much kindness.
Special thanks to Peter for advice and kindness in a very stressful time

Patricia Baker
Pentney

5 Emma Brancham 9th Jan 2023

No words can express how sincerely grateful we are for your kindness and respect while Richard was resting with you. Peter and nicola, you are truly angels. Your compassion and empathy helped me through such a hard hard time. Every request was heard and acted upon with respect and dignity. I can't thank you both and the team enough.

4 Francis Munford 24th Dec 2022

helpful and pleasant with very professional service

5 Chris Miller 20th Dec 2022

Caring and sensitive treatment, and we were kept informed throughout the whole process.

5 Paul MIller 15th Dec 2022

Peter have carried out every part of my dad’s funeral and his compassion and kindness towards myself and my family was second to none. Every detail was carried out beyond any of our expectations. I would recommend Peter for anyone that finds themselves in our situation. Many thanks to all the staff complete professionals. 

5 Wendy Bensley 12th Dec 2022

At a very difficult time I could not fault Thornalley everything was organised so very well and they covered everything.I had nothing to worry about and they were also very professional and  kind, caring and compassionate. 

5 Julia Stanbridge 10th Dec 2022

Thank you so much for your kind services you gave for our Dad,Grandad and Great Grandad,John Michael Stanbridge's funeral

5 Suzie Grimshaw 5th Dec 2022

I really do not know where to start with leaving this review.  
Thornalley Funeral Service in Swaffham were above being professional. Funeral days are never what you look forward to and nor are they enjoyable, but due to the way Thornalley handled the setting up of the arrangements  all went so well and I sincerely felt with very little help from us.  

On the day itself I can only explain it as their presence was very quiet and therefore assured you that all was in hand.

I would recommend them wholeheartedly for a stress free and respectful service at a very upsetting time.  I can’t thank them enough

5 Barry Yorke 3rd Dec 2022

We as a family found them very professional in all areas. 
Very kind and understanding in our time of sorrow. 
They went above and beyond in caring for our loss and the care for us through this time. 

5 Vic Blake 2nd Dec 2022

A very kind and understanding approach at all times

5 Steve Beresford 28th Nov 2022

Completely professional service from Peter and Nichola, would highly recommend. 

5 Graham Eastwell 7th Nov 2022

Very professional service, nothing was too much trouble.