Earlham Funeralcare (Inc. Gordon Rooney), Norwich

5 Andrew Doughty 15th Apr 2024

Service from Gordon Rooney was superb from start to finish, highly recommended.

5 Caroline Ashby 13th Feb 2024

Having never had to go through the process of organising a funeral before I was very unsure of what was involved. However, Kayley at Gordon Rooney made the process easy. Kayley was so kind and compassionate. She kept me informed and organised everything. Amazing customer service. Roger the funeral director was so respectful and helped and supported me during the funeral proceedings, ensuring myself and other close family were OK. He did a follow up call the day after to ensure we were happy with how funeral went. I cannot thank the team at Gordon Rooney enough. They have been wonderful. Would highly recommend Gordon Rooney and will be using them for my own funeral plan. Thank you GR.

5 Vincent McEarlane 5th Feb 2024

Very professional, very engaging and friendly. Very pleased with sincerity and service received. Best wishes

5 Peter Sloper 22nd Jan 2024

Very Good we’re very happy 

5 Andrew Reeve 19th Dec 2023

Very good.

5 Jonathon Betts 11th Dec 2023

Excellent local service in every way.
Nothing but praise.
Thank you.

5 Aaron Fake 11th Dec 2023

Our loved one passed away at home on the Saturday and by Monday we had the funeral director with us planning his funeral. 

Contact from the funeral director (Roger) throughout whole process was excellent. 

My family were very happy with the care our loved one received and after being embalmed they told me he looked 20 years younger. 

Lots of personal touches included such as ensuring the Order of Service reflected our loved one’s passion for Elvis. We also got locks of hair, hand and thumb prints.

The service was beautiful especially the reflection with music of our choice and photos. 

Thank you very much Gordon Rooney.

5 Nigel Warrington 11th Dec 2023

Thankyou for look after daivids cremation,roger was a credit to the company,

5 Nicholas Hilyer 4th Dec 2023

Excellent service, especially in dealing with the transfer of ashes across the country.
Always having the time on the telephone to answer details and keep me informed of every stage of the process.
Very pleased indeed to have chosen you.

5 Lindsey Thorpe 27th Nov 2023

We received an excellent service from Earlham Funeral Care (including Gordon Rooney) during a very difficult time. They were very professional and respectful. We were treated with the utmost kindness. A special thanks to Louise who helped us enormously during this very sad time for the family. We would have no hesitation in recommending this company. 

5 Graham Seaman 22nd Nov 2023

Professional from start to finish - very kind and understanding at a naturally difficult time.

4 Erik Bradshaw 9th Nov 2023

The Earlham Funeral-care people did a great job. They were helpful, sympathetic, and offered useful advice at every stage of the process.

5 Theresa Morrison 9th Nov 2023

Excellent support through a difficult time

5 Gloria Peacock. 8th Nov 2023

Very friendly staff and a great service really pleased with the service we got thank you to all

5 Ann Crooks 16th Oct 2023

Everyone was so helpful and could not to enough for me and my brother. They kept us updated on everything as it was happening x

5 Jason March 16th Oct 2023

Roger and the team at GR Norwich were great! It's a difficult situation and they all made it as smooth as it could be. We felt like they really cared for Mum and us too! Many thanks

5 Robert Phelps 3rd Oct 2023

At a distressing time, the various staff at Earlham Funeral Care were so kind and helpful. It took a great deal of stress out of the situation. As a result, everything connected with the funeral went smoothly. I would certainly recommend them.

5 Wendy Theresa Wright 11th Sep 2023

A special thanks to Roger and Louise you are both amazing people and excellent at everything you done for me kind regards wendy

5 Matthew Howard 11th Sep 2023

Amazing Staff, I can’t thank them enough for all the help and support over the last few weeks my Father would be proud thank you all 

5 Nicola Lunness 14th Aug 2023

Excellent service, kind and caring communications from Louise, who is a credit to this company. Highly recommended 

5 Theresa Davidson 2nd Aug 2023

We were very pleased with the service we received.  The staff were extremely professional and guided us all through the process.

5 Lucille Thorpe 12th Jul 2023

Excellent service went over and beyond to help 

5 Helen Bradshaw 4th Jul 2023

Louise at Gordon Rooney Funeral Care was extremely kind and caring, whilst maintaining the professional dignity, courtesy and efficiency that we needed whilst arranging my late aunt’s funeral. From my first tentative telephone enquiry, to Louise’s courtesy call after the funeral, we couldn’t have asked for a better service. Thank you Louise, James and the team at Earlham Funeralcare.

5 Sally Matthews 3rd Jul 2023

Excellent service from Louise and James. Just a perfect send off for our dear Dad

3 Dorothy Robinson 1st Jul 2023

Think Louise was very nice but a little bit patronising. She came across as super organised but several little things showed she wasn’t that efficient, although nothing that cause any major issues overall a good service