Independent family funeral directors in King’s Lynn, serving bereaved families throughout Norfolk with dedication and pride.
Latest Verified Reviews
Stephen Chapman19th Jun 2023
It is not possible to pin point any particular aspect of the service we received.
From the very first to the very last contact, we experienced the most friendly,
professional, efficient and compassionate service from every member of staff we spoke to. Myself and the rest of the family cannot thank them enough.
Steve Chapman
Elinor Hogg18th Jun 2023
Andrew was wonderful and couldn’t of asked for more. Thank you
Lindy Hellon18th Jun 2023
Thornalleys conducted the funeral with the utmost dignity and respect to both the deceased and the family and other mourners. It was very reassuring to know that we could have complete confidence in them. I can't thank them enough.
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
Verified Reviews
Verified Reviews
5Stephen Chapman19th Jun 2023
It is not possible to pin point any particular aspect of the service we received.
From the very first to the very last contact, we experienced the most friendly,
professional, efficient and compassionate service from every member of staff we spoke to. Myself and the rest of the family cannot thank them enough.
Steve Chapman
5Elinor Hogg18th Jun 2023
Andrew was wonderful and couldn’t of asked for more. Thank you
5Lindy Hellon18th Jun 2023
Thornalleys conducted the funeral with the utmost dignity and respect to both the deceased and the family and other mourners. It was very reassuring to know that we could have complete confidence in them. I can't thank them enough.
5David Pemberton18th Jun 2023
There for me every step of the way.
5Sheila Boyle16th Jun 2023
Very helpful and efficient. Excellent service. Would definitely recommend them.
5Lorraine Louro16th Jun 2023
Andrew and team were very efficient nothing was to much trouble they ring to see if everything was ok even on the morning of my mum's funeral which was very much appreciated La Louro
5Lisa Walker16th Jun 2023
Our family experience with Thornally has been excellent from the start very supportive and helpful.
Many thanks
5Helen Maskell16th Jun 2023
Dealt with in a professional and sympathetic manner. All staff have been trained to deal with people at this difficult time. I would use them again without a doubt.
5Michael Lewis16th Jun 2023
Very excellent service could not have done more, only thing was I never received Gmail of service, allso incorrect age in news paper which were both sorted .Thank you for your service. Michael
5Diane Frary16th Jun 2023
Excellent service always wouldn’t go anywhere else for sorting funerals polite friendly and always there if in doubt
5Laura Funnell15th Jun 2023
They are the best xx
5Rebecca Robinson14th Jun 2023
Kind, Understanding, Helpful and Respectful. Everything you could wish for at such a sad time.
5Donna Potter13th Jun 2023
The care shown to myself & my family at such a difficult time was amazing. From the first visit it felt like my Dad would be in safe hands. Every call I received, every conversation I had it was always your Dad he was never just a person. Every detail was taken care of with such thoughtfulness. I would highly recommend Thornalley even down to receiving the final bill a lovely little extra touch is included in the envelope.
5Christine Smart13th Jun 2023
I have no hesitation in rating Thornalley Funeral Services as excellent. Their service was faultless and would recommend them to others. I found them caring, reliable and reassuring, staying in contact every step of the way.
3Norah Knowles12th Jun 2023
Communication could be a little better, good introduction at first, but some unaswered emails and more clarity required about what is being done and by who. Not clear how much time was available to us at crematorium, felt a little rushed out, we were 5 minutes late admittedly - hope this helps you with future clients
Andrew Thornalley replied
In response to your review, I will answer the points below:
Firstly, we are sorry that you don’t feel you received a 5* service from us. After looking through our mailbox I can see every email was replied to, this is something we always do, but I think the confusion may have been that we received emails and telephone calls from yourself, your brother and also from your Mother giving and changing instructions that maybe you felt you didn’t directly receive all the information personally from us. However, I can ensure you everything was done as asked.
At the time of making Dad’s funeral arrangements with your Mother and brother, Mother asked us to order the coffin spray. This is something we don’t normally do but to help, we arranged this for her. Obviously, you were not aware of this as you ordered your own coffin spray from the same florist and cancelled our order.
With regards to the Crematorium, the service chapel has to be cleaned and tidied between each service and we have to be very much on time due to the following funeral directly after us and for subsequent funerals for the rest of the day. Due to us starting approximately 12+ minutes late we had to be very aware of this, although your Father’s committal service was still the same length of time it would have been had we commenced on time.
If there are anymore concerns, please do not hesitate to contact us as we want to know and are always on the end of the telephone for you.
Take care and regards to all the family.
5Victoria Day11th Jun 2023
The service was excellent and I felt that nothing was too much trouble. The staff were very approachable and the whole thing was carried out in such a caring way. I knew my dad(and also my mum)were in very capable hands which was a great comfort to us all.
5Jayne Adkins9th Jun 2023
We cannot fault the service we received from the whole team, from our initial enquiry through to the funeral itself. We were given time to make our decisions and Andrew was always there to give us any help we needed, as were other staff. We felt we were dealing with friends rather than a business.
5Justin Tyler9th Jun 2023
Excellent service, professional care and easy to deal with. Would highly recommend.
5Tony Mowles4th Jun 2023
From our first phone call, through planning meeting and then the funeral day itself, Thornalleys were professional and caring throughout, couldn't recommend them highly enough.
5Brenda Taylor4th Jun 2023
The attention to detail was impeccable, so respectful & kind. Each part of the process, explained, with guidance on the parts you perhaps wouldn't even think of, while in the moment. The whole family were impressed by the whole of the team involved. The planning stage was made much easier, as each decision for the family was given time, even for phone calls to family unable to attend.
I cannot thank them enough for making a very difficult day into something memorable & very special.
5Linda Whitby3rd Jun 2023
Excellent service very caring and very helpful Thank you all for everything
5Marilyn Hill3rd Jun 2023
Professional, helpful, kind & considerate
5Sandra Coleman2nd Jun 2023
Excellent service from the team. Such a friendly and caring firm.
5John Setford31st May 2023
thornally were very helpfull and understanding at all times.i would thorougly recomend them.
5Linda Frost30th May 2023
Pre funeral help from Thornalley was exceptional. There on the end of the phone when needed. Assisting in setting up all aspects of the funeral. They arrived to collect us on the day, having called ahead, and were so professional in all aspects of their service towards us and our family and friends.
Two friends have already asked for your details.
Highly recommended without hesitation.
It is not possible to pin point any particular aspect of the service we received.
From the very first to the very last contact, we experienced the most friendly,
professional, efficient and compassionate service from every member of staff we spoke to. Myself and the rest of the family cannot thank them enough.
Steve Chapman
Elinor Hogg18th Jun 2023
Andrew was wonderful and couldn’t of asked for more. Thank you
Lindy Hellon18th Jun 2023
Thornalleys conducted the funeral with the utmost dignity and respect to both the deceased and the family and other mourners. It was very reassuring to know that we could have complete confidence in them. I can't thank them enough.
