Thornalley Funeral Services, Dersingham

5 Ronald Cossou 19th Jan 2023

The entire process of arranging and the manner in which it was conducted was excellent. The staff were sympathetic with out being over the top. On the day every thing that was promised was delivered with dignity, and efficient courtesy.
This made a difficult situation that much easier to bear and for which the family were very grateful.

5 Mark Wheat 2nd Jan 2023

Every single detail was taken care of by all of the staff, who had exactly the right approach and demeanor considering the circumstances. Could not have been
happier with the way Nicky at the Dersingham office took us through what needed
to happen, scheduling the service as quickly as possible, the day after our Dad’s passing and laying out all that would need to happen in that two week period.
At their chapel Sam took care of preparing Dad beautifully and Janet, the celebrant
made the service very special indeed. Cannot thank you enough!

5 Ben Colson 22nd Dec 2022

The service provided was considerate, compassionate and tailored to our needs and wishes in all respects

5 Christina Hayes 19th Dec 2022

Sam and Nicky at Thornalleys were kind, caring and compassionate. Every detail of the funeral was excellent, I couldn’t have asked for better. I would not hesitate to recommend them.

5 Lisa Wilkins 18th Dec 2022

Very compassionate and detailed throughout a difficult time for our family, liaison and contact was very caring and understanding.
Nothing but highly recommended by us, with gratitude for the professionalism.

5 George Owen 16th Dec 2022

Sam Nicky were so kind understanding and helpful Nothing was to much of a problem they catered for all our needs The funeral went just as planned if not better than planned I would definitely recommend this firm

5 Michael Shave 9th Dec 2022

Nikki and Sam were most helpful and kind at this very difficult time. Nikki ensured things were done as Janine wished. On the day day Sam and his team were excellent, the yellow ties were a lovely touch.

Janet Qualter carried out every thing as requested in the most excellent manner, every thing was done in a manner which made a very difficult day so much easier.

Well done and thank you all.

5 Elizabeth White 4th Dec 2022

Nick & Sam were so generous with their time & experience & were more than willing to patiently guide us through this most heartbreaking time. Many, many thanks.

5 Stephanie Hasler 1st Dec 2022

Nicki & Sam made the whole process simple and organised.
We were at all time treated with sensitivity and respect, nothing that was to much trouble. 

5 Allan Taffs 28th Nov 2022

Very professional and caring from start to finish . Always on hand with advice and kind words. Can’t thank them enough for everything they done .

5 Trevor Hughes 27th Nov 2022

Thornalley's Dersingham office could not have provided a more professional, sympathetic, thorough and quietly efficient service if they had tried!! From the first contact right up to the day, they were the epitome of clarity, efficiency, and sensitive professionalism. Warmest thanks to everyone, particularly Nicky in the office, Sam, the director, and his team on the day. I cannot recommend Thornalley's highly enough!

5 Teresa Cooper 26th Nov 2022

The staff were efficient, compassionate, nothing too much trouble, even phoning me enquiring as to how I was coping, 
At this time when myself and family are grieving it was such a relief to have them take care of everything, I would also commend the service of the Celebrant.

5 Dawn Tumbridge 10th Nov 2022

Charming, helpful, caring, patient and all with excellent follow up.  Can’t recommend them highly enough.  Wish they were in Oxfordshire.  They far exceeded my expectation having dealt with others in the past. 
Nothing was too much trouble for Sam and Nicky and they even found a place for a wake.
Exceptional customer service. Thank you both

5 Jeannette Waite 30th Oct 2022

Excellent service.  Very helpful kind and understanding.

5 Angela Goff 19th Oct 2022

There was an excellent service from everyone at Thornalley. They guided and supported us through a very difficult time. Thank you

5 Rachel King 17th Oct 2022

Sam and Nicky at Thornalley were amazing during a really difficult time. They were kind, compassionate and beyond helpful. Thank you for giving my dad the respect he deserved.

5 Jan Crawley 16th Oct 2022

Thornalley Funeral Services were great with our aunt's funeral 2 years ago when her deaf and blind husband was left on his own. They have also been brilliant with our uncle's funeral who sadly died recently two years later. We live over 7 hours drive away so it was great to know that someone we could trust was in charge of the arrangements. They checked in with us every day leading up to the funeral and were very kind and considerate to us all. the funeral went very smoothly thanks to Thornalley. We are all very grateful

5 Lesley Watson 10th Oct 2022

At a very emotional time we were shown kindness and consideration.

5 Angela Mitchell 29th Sep 2022

I can't recommend them highly enough.

Having a funeral directors in the located in the village meant I didn't have to think about travelling into Lynn and made it much easier to deal with things. When there is so much to do and you are numb even that helps. Nikki and Sam at Dersingham couldn't have been more helpful. They even called to just check I was okay leading up to the funeral, that made all the difference that day. First class service. Thank you so much.

5 Richard Handley 16th Sep 2022

A highly professional and sympathetic service.

5 Karen Greenfield 13th Sep 2022

I cannot recommend Sam and Nicky at Thornalley, Dersingham highly enough. They were so incredibly caring and thoughtful throughout the entire process of dealing with my mum's funeral.

5 Jane Lawn 5th Sep 2022

Thornally provided a fantastic service - everything was highly personalised and the staff went over and above to a make the whole process as easy as possible.

Our thanks to all the staff who were so thoughtful and kind.

Thoroughly recommended.

4 John Fry 3rd Sep 2022

The personnel at Thornalley were easy to deal with and explained the whole process very clearly. They were equally compassionate and professional in what is a very stressful period for the bereaved family.

5 Emma Gayler 27th Aug 2022

Thornalley at dersingham have been absolutely amazing i was so pleased with how they dealt with everything especially how they looked after both me and my husband David would recommend to anyone who loses a loved one they were brilliant mrs Emma gayler 

5 Joy Page 22nd Aug 2022

Nicki and Sam were both extremely helpful throughout the whole process.
We first met with Nicki and she was extremely understanding during the meeting, we felt relaxed and confident that we could take our time answering the questions and that we did not need to rush the process. 
Both Nicki and Sam made us feel confident that we could phone at any time with any questions we had. They were very patient and knowledgeable when I rang with questions. 
Sam made sure everything ran smoothly on the day.
We are very grateful to Thornalleys and all the staff that we were able to give Peter a very good send off, so thank you Sam, Nicki and the whole Thornalley team from the family of Peter Page.