Thornalley Funeral Services, Dersingham

5 Simon Riches 12th Jan 2024

There aren't enough stars in the rating system to recommend this family business more highly.
The amazing personal care delivered by Nicky and Sam is unrivalled in any company I have ever dealt with.
In such a sad occasion, which is always their business, they made my family feel totally at ease and gave us gracious and dignified treatment on the whole journey.
Amazing!!🙏

5 Cameron Green 11th Jan 2024

Sam and Nikki were sympathetic and caring from the moment we had our first appointment and constantly kept in contact throughout. They are a real credit to Thornallys. Thank you Sam and Nikki. 

5 Steven Smith 27th Dec 2023

Myself and my two daughters Emma and Lisa have never known a company to be so caring.From the moment we notified them they have been first class service. The team at Dersingham were so kind totally respectfully with all our wishes nothing was too much trouble for them.They are a credit to the company to them it was more than a job we felt they were friends and new exactly what we wanted for my wife .Got bless them for the help and support they give my family at such a sad time

5 Paul & Shairon Spaans 23rd Dec 2023

Outstanding Service from Sam and Nicky at Dersingham .Always available for help and advice so kind and caring . Being such a difficult time they took care of everything.The day was just perfect for what we had wanted.Thankou so much from the family xx

5 Mark Riches 17th Dec 2023

I cannot speak highly enough of the professional and sensitive manner in which Thornalley managed the funeral of my late Father, John Riches.
Sam & Nicky were excellent in everything they did and we are very grateful to them.

5 Reginald Foreman 15th Dec 2023

From the initial phone call the service we received from Thornalley was compassionate, professional and very family oriented. It was very reassuring that Mum was looked after, nothing was too much trouble. Grateful thanks, especially to Sam at Dersingham.

5 Emma Christopher 14th Dec 2023

Fantastic service and support right through, Extra personal thoughts and touches that made a difference. Felt very supported and reassured through everything. Nicky and Sam always there when needed Thank You so much 

5 Sandy Tocher 11th Dec 2023

The entire experience was made so perfect by everyone in the Dersingham office. Kindest, care and consideration in abundance. I can't thank all concerned enough for giving the love of my life a wonderful goodbye.

5 Allison Davison 1st Dec 2023

Our family are so grateful to you all for the support and care you have shown to us all during this very difficult time. You made the whole process of arranging Colin's funeral so straight-forward and his final farewell was perfect. A huge thank you to Nicky and Sam - I couldn't have got through it all without you both. What a team you are!

5 Wendy Cowling 1st Dec 2023

Very kind and compassionate.Everything went perfectly couldn’t have gone better thankyou  very much

5 Neil Chappell 26th Nov 2023

Very sympathetic and pleasant and made special arrangements to fit in with our wishes. Nikki and Sam were excellent.

5 Brenda Bloy 18th Nov 2023

We could not have wished for any thing better.                           It was perfect thank you xx

5 Allen Daly 16th Nov 2023

From the first contact for arranging the funeral and what was needed to the completion of the service, everything was professionally done in a caring manner and all of the family fully appreciated the reverence shown throughout.

5 Alvin Kellock 10th Nov 2023

Kindness, consideration, no question to silly to answer, always willing to help in anyway whatsoever. Recommended.

5 Joe Kellegher 30th Oct 2023

Sam and all the team have been fantastic right from the very start. So professional and sympathetic and understanding it really helped having them in the background taking care of all the arrangements. Would never go elsewhere. Thanks 

5 Nicole Jefferson 15th Oct 2023

Sam and the team were brilliant from start to finish. They guided us with care and sympathy throughout the whole process. Our mum would be very proud.

Thankyou so very much, you made a very difficult time alot easier for us all.

5 James Everett 14th Oct 2023

This is the second time we have used Sam at the Dersingham office.  The service level could not be higher.  Thoughtful, professional and simply extremely nice to deal with.  I could not recommend them highly enough. 

5 Wendy Beale 12th Oct 2023

Special thanks to Sam and Nicky for their exceptional funeral arrangement, for their kindness and understanding under difficult circumstance, and Sam's support on the day

5 Anne Smith 10th Oct 2023

Every Funeral is personal, unique and special and every family wants to do their best to honour their loved one in the most befitting way.
From my initial contact with Nicky in the Dersingham office I felt very much listened to and supported.
Both her and Sam did everything they could, in the most helpful, caring and professional manner, to make my Mother’s funeral a loving and memorable occasion.
I will always remember their kindness.

5 Susan Lane 6th Oct 2023

We are so grateful to you for looking after us so well from start to finish. Your compassion and care for my Dad and for our family before, during and after his funeral have been amazing. Thank you for being special.

5 Jane Cobb 5th Oct 2023

Beyond excellent ! 

5 Linda Bostrom-Wick 5th Oct 2023

I couldn’t have asked for a better service for my dad he was looked after brilliantly and Sam and Nicky and all the staff looked after me and my mum was brilliant I would recommend them every time and they look after the love ones left behind was so lovely so a very big thank you from my mum Mary and me Linda x

5 Anita Dilks 24th Sep 2023

Very professional, every request made was carried out with understanding, kindness, and care.

5 Pauline Denniss 23rd Sep 2023

Very professional, compassionate and supportive throughout this difficult time. Sam and Nicky were with us every step of the way and nothing we asked was too much trouble. Would not hesitate to recommend your company.

5 Jodie Ward 18th Sep 2023

Polite, caring team from start to the end , nothing was never to much trouble , 
Always kept us updated 
Little things , like weekly phone calls to make sure we are ok , make things a bit easier on these very sad occasions 

Thank you