Independent funeral directors in Harleston, run by mother and daughter team Dianne and Susan Whymark.
Latest Verified Reviews
Anne Sillett3rd Nov 2024
First class service from the moment we met Susan and she guided us through the process with great professionalism. We couldn't have wanted anything more for our dear mum - nothing was too much trouble and our plan for the day was carried out with great precision with Susan at the helm. If I could give 10 stars then I would. Thank you so much and we would always recommend your business to anyone . Anne and Carol xx
Diana Annis11th Oct 2024
All the staff are all very kind and understanding. They give you helpful general information and nothing is too much trouble regarding the funeral arrangements.
They have a very professional attitude and everything is done perfectly. I can thoroughly recommend them.
Rosamund Panter25th Aug 2024
Very good service and caring funeral process.
All staff very experienced and helpful. Would recommend 100%.
Susan Whymark Funeral Service is an experienced firm of independent funeral directors in Harleston. Established in 2004, the firm is run by mother and daughter, Dianne and Susan Whymark.
Susan has been a funeral director since 1996 and gained the National Association of Funeral Directors diploma in 1998. She is one of the few female funeral directors in the country to start her own business from scratch. Dianne comes from a nursing background, with 21 years’ experience in palliative care.
At Susan Whymark Funeral Service you can expect a warm welcome from the family and experienced members of staff. Everything is carried out under one roof, from arranging the funeral to visiting the chapel of rest.
They also offer free transport for all those necessary appointments relating to the funeral, should you need it. Alternatively, their kind and compassionate staff can visit you in the comfort of your own home to make the arrangements.
At the Harleston funeral home there is off-road parking directly outside the front door. All premises wheelchair-user friendly.
Call Susan Whymark Funeral Service in Harleston now to find out how they can help you and begin making arrangements for your loved one’s funeral service.
First class service from the moment we met Susan and she guided us through the process with great professionalism. We couldn't have wanted anything more for our dear mum - nothing was too much trouble and our plan for the day was carried out with great precision with Susan at the helm. If I could give 10 stars then I would. Thank you so much and we would always recommend your business to anyone . Anne and Carol xx
Susan Whymark replied
Dear Anne and Carol, I am so glad we managed to get everything you wanted into all the plans for the day. It was so lovely to meet you all and share all your stories of this wonderful lady.
5Diana Annis11th Oct 2024
All the staff are all very kind and understanding. They give you helpful general information and nothing is too much trouble regarding the funeral arrangements.
They have a very professional attitude and everything is done perfectly. I can thoroughly recommend them.
Susan Whymark replied
Dear Diana
It has been our privilege to look after Malcolm. Personally, it has been so lovely to look after you both at such a difficult time.
5Rosamund Panter25th Aug 2024
Very good service and caring funeral process.
All staff very experienced and helpful. Would recommend 100%.
5Tim Baldry17th Aug 2024
I have no hesiatation in recommending Susan Whymark Funeral Services to all my friends and family. Louise, William and Susan herself made the whole, daunting and difficult process easy to deal with, taking the pressure off the family and guiding us gently, thoughtfully and carefully through what needed to be done.
Any questions to them on the arrangements, were answered swiftly and positively... even my queries on the Somerset woven willow coffin for mum were answered quickly with a viewing of the product at the Eye facility by knowledgeble staff.
They have undertaken the funeral arrangements for many friends and family and now my mum, the standard of attention and care is second to none.
Tim Baldry.
Susan Whymark replied
Thank you Tim, it means a lot to all of us. I am so glad we have been supportive to you at such a difficult time
5Denise Walker 12th Aug 2024
We cannot fault the service we received from the start to the finish. Everyone was most professional and respectful.
5Eileen Sefton19th Jul 2024
Professional, efficient, caring, compassionate. They made a sad, distressing time the best it could be.
5Mandy Moyse 13th Jul 2024
Very professional, sympathetic and helpful.
William was so understanding and patient.
Cannot thank you all enough.
Very pleased with the service you provided
Thank you
5Jenny Elliott16th Jun 2024
Louise has been such a comfort throughout the organising of Dads funeral, so kind, supportive and reassuring. A truly compassionate team who made a very difficult time a little easier for us.
Louise Wiseman replied
Jayne, thank you for your kind words. It was a privilege to look after dad and to help support both you and Mum through such a difficult time. Best wishes, Louise
5Anthony Howe 15th Jun 2024
Susan Whymark Funeral Service based in Harleston gave us exceptional service.
William was extremely helpful and spent a lot of time explaining exactly how things would be arranged.
The organisation on the funeral day was seamless and could not have been better.
We had so many nice comments about the funeral after the ceremony we are really grateful to all involved including the vicar Diane.
We would definitely recommend Whymarks very highly.
Many many thanks
Antony Howe ( Mendham)
William Forwell replied
Thank you Antony, it was a privilege to look after Janette and I'm pleased that i was able to guide you through such a difficult time. Kindest Regards William
5Gillian Thawley7th Jun 2024
Excellent service....all questions answered and everything explained. The staff made a difficult experience more bearable. Thank you
William Forwell replied
Thank you Gillian, it was a privilege to look after Michael. Kindest Regards William
5Peter Barker2nd Jun 2024
Very responsive in all inquiries and completed well. Yet to collect the ashes
William Forwell replied
Thank you Peter, it was a privilege to look after Marcia. Kindest Regards William
5Carol Wiles14th May 2024
so sympathetic and well organised. Made the sad time more bearable. Everything exactly as we asked. Thank you
Louise Wiseman replied
Carol, thank you for your kind words, I'm pleased we fulfilled all of mum's wishes and to provide a send off she deserved.
Kindest Regards, Louise
5Mary Deare13th May 2024
I couldn't have asked for more from the company. At a most vulnerable time every step was carried out with the utmost dignity. William who looked after my husbands wishes was so kind and compassionate. I can't thank Susan Whymark and all their staff enough.
William Forwell replied
Thank you Mary for your kind words, it was a privilege to look after Alan and pleased we were able to help, support and guide you through such a difficult time. Kind Regards William
5Trevor Webb12th May 2024
We were looked after in a very professional and sympathetic manner with all our requests catered for with help at hand when needed.
A special thank you to Louise who guided us all the way.
Louise Wiseman replied
Thank you Trevor for your kind words, it was a privilege to look after Dad and pleased we were able to help, support and guide you through such a difficult time.
Kindest Regards, Louise
5Shel Addison7th May 2024
Susan is just Brilliant, Susan and her team make a difficult time so much easier nothing is to much trouble, they look after things perfectly and take away all the hassle
5Dorothy Chenery6th May 2024
Louis was very easy to talk to, nothing was any trouble and did everything we asked. My only cririsism would be that people did not get to the grave as the men carrying the coffin went quite quickly over rough ground and a lot of people didn;t see where they went.
Louise Wiseman replied
Dorothy, thank you for your kind words, I'm pleased we fulfilled all of your wishes.
I'm sorry to hear there was a problem in the Churchyard, our bearers would not have have done this on purpose, I can only apologise on their behalf. Kindest Regards, Louise
5Pamela Miller25th Mar 2024
Susan and her team were very respectful and helpful in not only making the arrangements of the funeral, but also during and after the service. They showed the greatest respect and dignity during the whole process and I would highly recommend their services.
5Myra Payne5th Mar 2024
Excellent service throughout. Dignity and professionalism from the moment my father passed. Thank you to Susan, William, Dennis and the whole team. You have made our grieving process so much more bearable.
William Forwell replied
Thank you for your kind words, it was a pleasure to help you and your family at such a difficult time. Kindest Regards, William
5D Collins4th Mar 2024
Sue was brilliant as always so professional and brilliant at her job.
5David Perry4th Mar 2024
Susan Whymark Funeral Service were excellent, right from the first phone call they guided me through this incredibly difficult time. William and Louise were on hand with any questions and gave me good advice and guidance, and they really care about what they are doing. I highly recommend them.
William Forwell replied
Thank you David for your kind words, we are pleased we were able to help and support you through such a difficult time. It was a privilege to have Hayley in our care and to hear all your wishes were fulfilled on the day. Kindest Regards, William
5Chris Davies 28th Feb 2024
William has been excellent in his organisation of our mums funeral. Mandy and her crew on the day equally excellent. Our families thanks to all.
William Forwell replied
Thank you Chris for your kind words, It was a privilege to have Margaret in our care and to hear all your wishes were fulfilled on the day. Kindest Regards, William
5Roger Pyne9th Feb 2024
The service we received from everyone at Susan Whymark was exemplary. From our first meeting to after the funeral, they couldn't have been more professional & caring. Everything went very smoothly & all our wishes were carried out to the letter. We would definitely recommend.
Louise Wiseman replied
Thank you for your kind words, it was a privilege to have Roz in our care and it's lovely to hear all your wishes were fulfilled on the day. Kindest Regards, Louise
5Denis Pye 3rd Feb 2024
A really caring, listening funeral director. William guided me through the process, arranged exactly what we wanted at the celebration service and provided reassurance all the way.
My grateful thanks.
William Forwell replied
Thank you Denis for your kind words, we are please we were able to help and support you through such a difficult time. It was a privilege to have Jan in our care and to hear all your wishes were fulfilled on the day. Kindest Regards, William
5Joanne Holman 29th Jan 2024
From the first phone call to the end of the day of Patricias’ funeral we were treated with empathy, respect and kindness by all staff. Thank you so very much for making a sad day the best it could possibly be.
William Forwell replied
Thank you for your lovely review. It was a pleasure to look after you all at such a sad time. Kind Regards William
First class service from the moment we met Susan and she guided us through the process with great professionalism. We couldn't have wanted anything more for our dear mum - nothing was too much trouble and our plan for the day was carried out with great precision with Susan at the helm. If I could give 10 stars then I would. Thank you so much and we would always recommend your business to anyone . Anne and Carol xx
Diana Annis11th Oct 2024
All the staff are all very kind and understanding. They give you helpful general information and nothing is too much trouble regarding the funeral arrangements.
They have a very professional attitude and everything is done perfectly. I can thoroughly recommend them.
Rosamund Panter25th Aug 2024
Very good service and caring funeral process.
All staff very experienced and helpful. Would recommend 100%.
