Rosedale Funeral Home, Diss

5 Ellen Pitt 7th Aug 2023

I was grateful especially to Charmaine Dunsmore for her personal help and extraordinary patience with me at an extremely difficult time. She was there every part of the way when I needed someone to guide me.......I have told my family that when it is my time to go they must ensure Charmaine is the person to make contact with so that I can join my husband John in peace and tranquility with Charmaine in charge, God willing. Ellen Pitt

5 David Steere 3rd Aug 2023

Excellent service as always .... very sensitively given with dignity and feeling.

5 Kevin Hook 1st Aug 2023

The service we received was respectful, courteous and the staff were very informative and customer focused. We were given time to decide where choice was available and last minute changes were dealt with perfectly. Thank you to all involved. 

4 Riccardo Padoan 31st Jul 2023

You were impeccable on the day. Punctual at the house and with the viewing in the church. The carrying of the coffin was professionally done and the lowering of the coffin into the grave was perfect.
However it was often difficult to get hold of Charmaine and her colleagues did not know the answers. The choice of the plot caused Rick some distress. The plot did not match up with the map of the cemetery and Melissa at the council was more helpful with this allocating me a nearby one away from the dog walker track.
Also in the church we noticed at the front of the coffin on right hand side there was a large chip but we were not told about this.
However we would still recommend you and thank you for your care. RICCARDO.

5 Carol Winter 28th Jul 2023

Amazing service, incredibly empathetic, respectful, professional and helpful throughout the whole process. I could not recommend Rosedale, Diss more.

5 Colin Mortimer 28th Jul 2023

Rosedales were excellent.
They listened to what we wanted and then put a plan in place to make it happen.
We were very lucky to have them to take my wife on her last journey with dignity.
The whole team, including the celebrant and florist were superb.
I don't think my words can adequately thank Rosedales for their service.

5 Diana Freeman 20th Jul 2023

I can not sing the praises of Christian and his team at Rosedale in the planning and execution of my Dad's funeral. They were exceptional in every way.
Highly professional, respectful, compassionate and kind.
Nothing was too much trouble and they carried out our wishes to the 'T'.
Thank you so much.

5 Julie Clarke 16th Jul 2023

Really caring and understanding,nothing was too much trouble,and with our family situation they went above and beyond to make the day as our mother would have wanted especially Christian,he is a star.

5 Christine Hines 14th Jul 2023

Very professional couldn’t fault them very helpful at a very sad time wouldn’t use any one else great job 👏

5 Lorraine Parks 11th Jul 2023

Losing my mum was the worst thing to happen to me and the team at Rosedale helped to make a very difficult time more bearable. They were all kind and sensitive and I would highly recommend them.

5 Steve Jones 11th Jul 2023

Wonderful caring people

5 Robert Beale 11th Jul 2023

Took care of everything

5 Helen Grief 3rd Jul 2023

Thank you for all the help and support, it was very much appreciated at such a difficult time.

5 Glenys Martin 29th Jun 2023

All the staff at Rosedale Funeral Home are superb and are expert in their roles.  Richard Green put my son and I at ease on first meeting him.  He was calm, caring, sensitive, friendly and very helpful.  He helped us through a very difficult chat about funeral arrangements for my late husband, making it a very personable experience.  We weren’t rushed at all and weren’t pushed into making some decisions there and then.  He was clear about the procedure on the day of the funeral, which took place smoothly, without a hitch.   I also met Charmaine, who again was caring and sensitive with emotional things I discussed with her.  
For a very emotional and difficult task, I give Rosedale Funeral Home my full recommendation to anyone going through bereavement and having to make funeral arrangements.  I’m very grateful to have had a difficult experience made much easier during an emotional time. 
Many thanks, especially to Richard and Charmaine.  

5 Helen Harston 29th Jun 2023

From start to finish, the whole process was handled with care, dignity and empathy. Would recommend to anyone who has to arranged a loved one's funeral.

5 Alison Gratton 17th Jun 2023

Lovely and caring company, nothing too much trouble. Showed consideration and respect under the circumstances.
Would highly recommend , thank you Rosedale specially Richard for your support and understanding.

5 Sarah Lamb 16th Jun 2023

Dealt with myself and our family with much dignity and care after my fathers death. Thank you.

5 Albert Moore 16th Jun 2023

Great service can’t thank Charmaine enough for 15 minutes

5 Luke Rice 16th Jun 2023

Very professional and helpful. Listened to what we wanted. Helped to make a difficult day much easier.

5 Rosemary Beckford 16th Jun 2023

Very nice and caring, True professionals at there trade, made the day so much more bearable

5 Sandra Riches 9th Jun 2023

Richard and all the team at Rosedale provided a very professional,supportive and compassionate service.From the first telephone call to the funeral itself i and my family were guided step by step very calmly.We would like to thank you all for taking good care of our dear Mum.Sandra Riches.

5 Kim Kemp 7th Jun 2023

I cant thank Richard and the Rosedale team enough, for how much care, love and respect they gave our mum since she passed away. They helped guide & support my brother & I in arranging mums funeral in what was a most difficult time in our lives. The compassion they showed was unmeasurable, We will always be thankful to them. Kim & Lee

5 Susan Hall 5th Jun 2023

Perfect in every way
Personal 
Efficient
Attention to detail excellent 
Overall perfect

5 Patricia Taylor 5th Jun 2023

Genuine compassion and sympathetic understanding of the conflicting emotions surrounding the loss of a loved one coupled with total professionalism. Thank you Charmaine.
Your gentlemen pallbearers reflected that professionalism going well beyond what was expected.
Thank you so much.

4 Diane Murray-Shirreff 4th Jun 2023

Excellent & respectful Service, especially on the day of the funeral
Thank you